Softwire TechTalks Softwire

In this episode of The Digital Lighthouse, Zoe Cunningham is joined by Glen McCracken, the Head of Data and Analytics at ION, a leading firm in automation solutions for the financial sector.

With a rich background in corporate finance and applied statistics, Glen delves into the pivotal role of data analytics in shaping business strategies and enhancing operational efficiency. His unique perspective, born from years of experience and a passion for innovation, offers invaluable insights into harnessing technology for better decision-making.

In this enlightening episode of the Digital Lighthouse, we sit down with Denholm Hesse, Chief Data Officer at BDO.

With a rich background spanning over a decade in data management, including pioneering roles at Deloitte and Prudential, Denholm brings unparalleled insights into leveraging data as a strategic asset.

Our conversation dives into the evolving role of data governance, the innovative concept of a data marketplace, and the critical importance of data quality and trust in driving business efficiency.

Join us as Denholm shares his visionary approach to harnessing data's potential in turbulent times, illuminating the path for businesses aiming to thrive in the information economy.

In this special episode of The Digital Lighthouse, we are thrilled to host Rajani Rao, a luminary in the tech industry and a staunch advocate for the role of women in technology.

As a principal technologist at Aveva and director of Women Who Code, Rajani shares her inspiring journey and the transformative work her organization does to break barriers for women in tech. Through her story, we explore the importance of diversity for innovation, the power of challenging assumptions, and how Women Who Code is shaping the future of technology by empowering women with the skills and confidence to succeed.

Join us as we celebrate the achievements and contributions of women in technology, and shine a light on the path to a more inclusive and innovative future.

In this episode of "The Digital Lighthouse," Zoe Cunningham welcomes Thomas Harris from MasterCard, delving into the transformative currents of digital innovation.

Thomas shares the strategic intricacies of MasterCard's journey, and the broader impact on global markets, in a conversation that lights the way through the complex landscape of digital transformation, offering invaluable insights on navigating change with agility and foresight.

Back in 2008, Herb Kim founded the Thinking Digital conference series. Little did he know that 15 years on, the event would still be going, having established itself as a popular fixture in the north-east tech calendar.

Herb joins Zoe Cunningham to talk about the importance of events, both for networking, and as powerful and serendipitous learning and development opportunities for anyone in the sector.

The discussion then moves on to tech leadership, with Herb explaining why he believes putting yourself at risk of genuine personal failure is one of the best ways to learn critical leadership traits.

Using generative AI to improve CX and meet regulatory requirements in insurance

Insurance is a challenging market to be operating in these days. A perfect storm of the squeeze on household budgets, rising costs when handling claims, and new regulation, mean many insurers are struggling to stay afloat and remain competitive.

Rashed Younas is the insurance practice lead at The Dot Collective, which helps organisations make smarter use of their data. During his chat with Zoe Cunningham, Rashed shares some of the ways he’s seeing forward-thinking insurers use their data intelligently, to navigate these choppy waters.

From generative AI, to single view of the customer, he paints a (perhaps surprisingly) positive outlook for insurance companies.