Allied Health Business Brilliance

Cathy Love
  • 3.5 (2)
  • ECONOMÍA Y EMPRESA
  • CADA SEMANA

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

  1. HACE 6 DÍAS

    Rerun: Managing Referrer Partnerships

    In this rerun solo episode, Cathy Love thinks out loud with Allied Health business owners about a trend many are now feeling: waitlists that aren’t what they seem. She explores why waitlists are dissolving, what your numbers are really telling you, and why relying on word of mouth alone is becoming an increasingly risky marketing strategy.  Cathy also walks through a practical way to profile and prioritise your referrers (gold, silver, bronze), how to nurture those relationships as genuine two-way partnerships, and why now is the time to systemise your marketing so you’re not reinventing the wheel every six months. It’s a grounded, strategic conversation designed to help you steady demand, protect your revenue, and think more like a Director when it comes to referrals and marketing.  Topics covered on disappearing waitlists, referrals & marketing systems  Disappearing waitlists – Why a “waitlist of 100” might really be 25 people ready to go, and how funding shifts, more providers and foundational supports are changing demand. Reading your marketing numbers – Using gateway metrics (enquiries, conversions to waitlist, conversions to sessions) to understand what’s actually working. Beyond word of mouth – The growing risk of relying solely on reputation and a single referrer, and why you need diversified channels and clearer referral data.  P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.   Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.   Midroll Message: Join us this December for Beyond Balance – Women’s Wellbeing at Work, our online conference exploring evidence-informed ways to create a healthier, more sustainable workplace for women.    Connect with Nacre Consulting:  Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community    More about The Allied Health Business Brilliance Podcast:  The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives...

    31 min

  2. 2 NOV

    Diversify or Disappear? Building a Resilient Allied Health Business

    In this episode, Nacre Consulting coaches Chantelle Robards and Layland Webb unpack why Allied Health businesses must move beyond a single funding source—and how to do it without derailing your core services. They cover the immediate push factors (e.g., Thriving Kids, support needs assessments, therapy guideline changes), then map out pragmatic steps to assess exposure, widen revenue pools, and steady operations through the next 12–24 months of reform.  You’ll hear clear, objective moves—from in-house skills audits and adjacent offers to business-to-business/government packages and a minimum viable product approach that gets new services earning sooner.  Topics covered on NDIS reforms, the urgency of diversification, and business strategy:  The Urgency of Diversification – A clear-eyed look at the specific NDIS reforms (Thriving Kids, Support Needs Assessments, new therapy guidelines) that are forcing business owners to rethink their reliance on a single funding stream. Assessing Your Risk & Auditing Your Strengths – Discover the first critical steps: calculate your business’s true financial exposure to NDIS changes, then conduct an internal skills audit to uncover profitable service opportunities already within your team. Actionable Growth Strategies – Explore practical ways to expand your offerings beyond 1:1 therapy, including moving into new markets (B2B/B2G), embracing the “Minimum Viable Product” concept to launch new programs faster, and adopting the agile mindset needed to thrive through change.  Related Episodes  Episode Number 371: Thriving Kids, Foundational Supports & What Providers Can Do Now  P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.   Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.   Midroll Message: Join us at our online Quarterly Allied Health Business Conference this December!    Connect with Nacre Consulting:  Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn a...

    45 min

  3. 26 OCT · CONTENIDO EXTRA

    Rerun: Wellbeing, Balance, and Remote Work

    Mia Poklepovich — Occupational Therapist, founding director of OT Inspire and The Freedom Therapist Club from Alice Springs joins Cathy Love to talk about building a values-led practice that serves remote First Nations communities. Mia shares how her team blends on-country outreach with a strong telehealth model and parent education to ensure continuity when weather, sorry business, or access barriers arise.  They explore moving beyond “traditional therapy” towards a generalist approach that looks at the whole person, the power of listening and cultural safety, and why running a business in seasons guards against burnout. Mia also opens up about scaling teams, protecting energy, and designing weeks that honour both client impact and life outside work.  Topics covered on generalist OT, remote outreach, telehealth & seasons of business:  Generalist Occupational Therapy – Why broad, across-the-lifespan skills matter (especially under the NDIS) and how to stay within scope while meeting real-world needs. Culturally safe remote services – Building trust, listening first, and tailoring supports for each community’s language, practices, and priorities. Telehealth & parent programmes – Inside “Empowered Emotions” and how online groups reduce isolation and strengthen co-regulation at home. Energy, seasons & boundaries – Planning work in quarterly rhythms, protecting morning rituals, and matching tasks to your best energy.  P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.   Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.   Midroll Message: Get a quick snapshot of how your Allied Health business is doing with our Biz Quiz.    Connect with Nacre Consulting:  Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community  More about The Allied Health Business Brilliance Podcast:  The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.   We dive into the

    43 min

  4. 19 OCT · CONTENIDO EXTRA

    Rerun: Creating Successful Online Occupational Therapy Programs

    In this rerun, Cathy speaks with Lauren Hart and Therese Sullivan, Co-Directors of Optimal Living (an OT-only practice specialising in adult neuro and home mods) and co-founders of Otuition, a learning platform for Occupational Therapists. Lauren shares how Optimal Living grew by narrowing its niche, investing in culture, and building robust systems. Therese recounts her journey from first employee to co-director and the mindset shifts, legal groundwork, and trust that underpin a healthy partnership.  They unpack why “grab-and-go” CPD falls short, and how Otuition applies adult-learning design to build clinical reasoning, reflection, and confidence. This episode also dug into OT strengths for entrepreneurship, whole-picture problem-solving, people skills, and emotional regulation—and how leaders can model resilience, review agreements, and keep optimism alive in a challenging market.  Topics covered on OT entrepreneurship, adult learning, systems & operations, partnerships:  Partnerships & leadership – Moving from employee to co-director; trust, shared risk/reward, and reviewing agreements as roles evolve. Systems that scale – Supervisory structures, accountability, and process discipline to reduce founder dependency and sustain performance. Designing learning that sticks – Replacing ad-hoc training with structured, self-paced education that builds reasoning, reflection, and growth mindset.  P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.   Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.     Midroll Message: Complete our short and snappy Allied Health Biz Quiz today!    Connect with Nacre Consulting:  Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community     More about The Allied Health Business Brilliance Podcast:  The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.   We dive into the real...

    45 min

  5. 12 OCT

    Thriving Kids, Foundational Supports & What Providers Can Do Now

    The “Thriving Kids” announcement has sent ripples of uncertainty through the paediatric Allied Health sector. Let’s cut through the noise to discuss what the proposal really means for you as an Allied Health Business Owner. We break down the timeline, the political drivers, and the critical details that are still up in the air.  Chantelle Robards (Speech Pathologist and NDIS specialist coach with deep policy and provider-side experience) translates policy into practice: potential delivery models (e.g., commissioning through schools/ECEC, possible Medicare line items), risks to referral streams and revenue, and practical responses—scenario planning, data discipline, partnerships, diversification, and measured advocacy with peaks and local MPs. This is a must-listen for any provider wanting to stay informed, mitigate risks, and strategically position their practice for a thriving future.  Topics covered on the proposed Thriving Kids program, NDIS changes, and business strategy:  Understanding Thriving Kids: A clear breakdown of what we currently know about the program, the proposed timeline, and the political tensions between the Commonwealth and states that are shaping its development. Risks vs. Opportunities: A frank discussion on the potential threats to your business model (like a shift to block funding) versus the huge opportunities for growth through new partnerships, service diversification, and potential Medicare funding streams. Future-Proofing your business: Actionable steps you can take right now to prepare. We cover the importance of data analysis, scenario planning, effective advocacy, and clear communication with your team and clients to navigate the transition with confidence.  Resources Mentioned  Thriving Kids Reforms – What Allied Health Business Owners Are Talking About  P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.   Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.   Midroll Message: Complete our Allied Health Biz Quiz and get a personalised business report in minutes!  Connect with Nacre Consulting:  Let’s connect on Instagram Follow us on Facebook a href="https://www.linkedin.com/company/nacreconsultingau" rel="noopener noreferrer"...

    39 min

  6. 5 OCT

    Running Remote Allied Health Support Ops That Matter

    In this episode, Cathy Love sits down with Korryn Campbell, one of Australia’s first Certified Online Business Managers (OBM®) and Founder of Allied Business Support Australia.  Korryn shares her 17-year journey from starting a virtual office business during maternity leave to now running a 15-person remote team that supports Allied Health providers across Australia. Together with Cathy, she explores why reception is the heartbeat of any business, how culture-first hiring sustains her growing team, and why trading back time from admin and reception tasks is essential for business owners to thrive.  Topics covered on Allied Health support ops, reception, remote team culture:  Reception as revenue protection – turning missed calls into bookings and managing waitlists. Scaling a remote team – culture-led hiring, systems, and long-term partnerships. Resilience in business ownership – lessons from 17 years of building and leading Allied Health support services.  P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.   Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Stronger Allied Health businesses start here – take the Allied Health Biz Quiz.  Connect with Nacre Consulting:  Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community     More about The Allied Health Business Brilliance Podcast:  The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.   We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

    52 min

  7. 28 SEP

    The Disabled CEO on Stroke, Resilience, & Redefining Leadership

    What happens when a fit, ex-military CEO wakes up unable to speak? In this conversation, Cathy Love is joined by Michael Maher, stroke survivor and Founding Director of The Disabled CEO, to unpack the pinnacle moment that changed everything on 22 July 2022 — and the mindset, tactics, and networks that powered his recovery.  Michael shares the realities of rehab built for older cohorts, the challenge of an “invisible” disability, and why peer connection with other A-type professionals was pivotal. He also explains how The Disabled CEO now raises awareness, shares practical pathways (from hospital outpatient rehab to insurance wins), and helps workplaces support senior staff returning after stroke.  Topics covered on stroke recovery, leadership, advocacy, resilience:  Rehab fit (not age) – Why standard models miss younger, high-functioning survivors and how peer groups change outcomes. Invisible disability – Aphasia, service dogs, swearing reflexes, and the energy cost of not being believed. From setback to platform – How The Disabled CEO shares “nuggets” (insurance, referral pathways) and builds C-suite-level support. Redefining leadership – Public speaking after stroke, board roles, fundraising, and using lived experience for systemic change.  Related Episodes  Episode 337: Building Resilience in Allied Health Episode 309: Allied Health Coaching and Leadership  P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.   Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join our upcoming FREE Masterclass!  Connect with Nacre Consulting:  Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community     More about The Allied Health Business Brilliance Podcast:  The Allied Health Business Brilliance podcast (previously

    40 min

  8. 21 SEP

    Sole Trader Success Guide – From Midnight Management to Business Momentum

    Allied health sole traders, this episode is for you. Cathy Love shines a spotlight on the realities of running your business solo — thriving as a clinician by day but wrestling with “midnight management” after hours.  Drawing from her own early experiences, Cathy unpacks the common challenges sole traders face today: from navigating post-COVID funding reforms and NDIS changes to battling overwhelm, isolation, and burnout. This episode also introduces the free Sole Trader Success Guide Masterclass — a 90-minute practical session designed to help you future-proof your business, reclaim time, and lead with confidence.  Topics covered on sole trader challenges, planning, money mindset, and leadership:  The accidental business owner – why many clinicians become sole traders and how industry shifts have shaped the current landscape. Simple planning & risk management – how quarterly focus and proactive strategies cut through complexity. Money mindset & methods – paying yourself properly, knowing the right numbers, and building sustainable habits. Leading yourself first – preventing burnout, building your support tribe, and growing faster than your business.   P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.   Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us in our upcoming FREE Masterclass!  Connect with Nacre Consulting:  Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community     More about The Allied Health Business Brilliance Podcast:  The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.   We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but...

    36 min
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The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest, and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

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