THRIVE, a Paychex Business Podcast

Paychex, Inc.

Designed for those who crave the inside scoop on everything from people to policy to profits, each THRIVE episode transforms complex business and HR topics into clear, actionable advice. Whether you’re an entrepreneur, a seasoned business owner, or an aspiring leader, this podcast is your go-to source for cutting through the noise and gaining a competitive advantage.

  1. HACE 7 H

    How to Become a Successful Franchise Owner: Subway Franchisee Chairman Bill Mathis

    Thinking about becoming a franchise owner? Bill Mathis, chairman of the National Association of Subway Franchisees and multi-unit operator, knows the recipe for success and he’s sharing it on this episode of THRIVE. Learn why interviewing your franchisor is just as important as being interviewed, how to avoid common pitfalls that sink new franchisees, and Bill's proven strategies for hiring and retaining good employees. From real-time AI tracking systems to building the right partnership with your franchisor, discover what it really takes to succeed in the franchise world. Some of the leading franchises trust Paychex with their payroll and HR needs. Let us help you with yours: https://bit.ly/4qkKmQa Have a question for upcoming episodes or a topic you want covered? Let us know: https://payx.me/thrivetopics Topics include: 00:00 – Episode preview and introduction 01:59 – Bill’s franchisee journey 02:58 – Growing revenue through multiple locations 04:18 – Managing multiple franchise locations 05:41 – Engaging employees during visits 06:23 – Mainting operational skills 08:52 – Hiring and retaining high-performing staff 12:33 – Using AI to incentivize employees 14:54 – Becoming an advocate for franchisees 17:05 – Advice for prospective franchisees 19:25 – Understanding and learning from failures in franchising 21:01 – Diversifying with Caribou Coffee 23:11 – The future of franchising and private equity 24:49 – Wrap up and thank you DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

    26 min
  2. 7 OCT

    Paychex Sr. VP Jason Rose: Building Teams, Brands, and Revenue

    In this episode of THRIVE, Gene Marks sits down with Jason Rose, Senior Vice President of Digital Sales and Marketing at Paychex, to unpack what really drives marketing success. From his unlikely start as a CPA to leading marketing at publicly traded companies, Jason shares insights on building brands that turn customers into evangelists. Discover why “ruthless consistency” beats flashy campaigns, how AI-powered search is improving lead quality, and the one question Jason asks to measure marketing success (hint: it’s not about metrics). Whether you’re a solo entrepreneur crafting your first Google ad or a seasoned business owner building a marketing department, Jason delivers practical advice you can implement immediately. Year-end is just around corner! Get your payroll in order with this checklist: https://bit.ly/4nzDFb5 Have a question for upcoming episodes or a topic you want covered? Let us know: https://payx.me/thrivetopics Topics include: 00:00 – Episode preview and introduction 01:57 – Jason’s career journey from CPA to marketer 05:00 – Marketing strategy and data complexity 07:33 – Companies doing marketing right  10:27 – Beyond leads: Building your brand 13:33 – Why everyone is in marketing 15:37 – Scaling your marketing: Messaging and content strategy 19:15 – SEO in the AI era 24:17 – Paid advertising for small businesses 27:35 - Hiring marketing talent 29:55 - Evaluating marketing performance 32:36 - The future of marketing with AI 35:42 - Marketing as a service organization 37:17 - Jason’s dream business 38:03 - Wrap up and thank you DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

    39 min
  3. 23 SEP

    Wharton Economist Dr. Corinne Low: What Women Want in the Workplace

    Think you know what female employees want? Think again! Wharton economist Dr. Corinne Low joins Gene Marks to shatter conventional wisdom with surprising research from her new book Having It All. Dr. Low shares why today’s mothers spend twice as much time with their children as previous generations and how this shift is reshaping workplace needs in unexpected ways. The biggest surprise? Women don’t actually want flexibility — they crave predictability. From debunking the “lean in” myth to exposing the hidden costs of burnout, this episode delivers data-driven strategies that will transform how you think about supporting your female workforce. Tune in and turn research into your competitive advantage. Spending too much time on HR tasks? Discover how the right support can give you hours back in your week at https://bit.ly/meet-paychex Have a question for upcoming episodes or a topic you want covered? Let us know: https://payx.me/thrivetopics Topics include: 00:00 – Episode preview and introduction 03:50 – Dr. Low’s background and research 05:28 – Overview of Dr. Low’s new book 07:31 – Why modern motherhood feels harder 09:09 – Debunking the flexibility myth 12:32 – Predictibility vs. flexibility 14:19 – Gender differences in workplace needs 15:17 – Understanding “The Squeeze” period 22:01 – The childcare cost crisis 25:28 – The lifecycle investment approach 30:40 – Wrap up and thank you DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

    31 min

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Designed for those who crave the inside scoop on everything from people to policy to profits, each THRIVE episode transforms complex business and HR topics into clear, actionable advice. Whether you’re an entrepreneur, a seasoned business owner, or an aspiring leader, this podcast is your go-to source for cutting through the noise and gaining a competitive advantage.

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