SPD 911 | With Dr. Jake Tayler Jacobs, Sharon Greene-Golden & Derrick Jones Sr.

SIPS Healthcare Solutions
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When surgery happens, there’s a whole team making sure the tools are clean, safe, and ready. That team is the Sterile Processing Department (SPD). But most people don’t see what goes on behind the scenes—or how much can go wrong if leadership isn’t strong. That’s why SPD911 exists. This is the show where we talk about the real problems and real solutions happening in sterile processing today. What Is SPD911 About? SPD911 is hosted by Dr. Jake Tayler Jacobs with leaders Sharon Greene-Golden, Derrick Jones, and Karen Cherry-Brown. Together, they bring decades of experience in healthcare leadership, compliance, and sterile processing. Each episode covers tough topics like: Dirty trays making it to surgery rooms Wet packs and why they keep happening Why some SPD leaders aren’t ready for their jobs Why hospitals hire certified techs who still don’t know what they’re doing How sterile processing departments can get more respect, better pay, and stronger leadership We share real-life situations from hospitals. These are things that happen every day in SPD departments all over the country. From small hospitals to major healthcare systems, these problems affect patient safety and hospital profits. Who Is SPD911 For? SPD techs who want to grow and lead Managers and supervisors trying to run strong departments Hospital executives who want to cut costs and reduce patient risk Anyone in healthcare who wants to understand what really keeps surgery safe Why Listen to SPD911? Because sterile processing is one of the most important parts of a hospital—and often the most overlooked. We bring open, honest conversations about: How leadership changes everything in SPD Why compliance checklists don’t always mean things are safe How to build a real career path in sterile processing How SIPS Healthcare Solutions is helping hospitals fix broken systems with tools like the Sterile by Design framework Our Promise: We won’t sugarcoat things. We won’t waste your time. Real professionals. Real problems. Real solutions. Because at SPD911, we don’t just process instruments—we process truth. Watch episodes and join the community: https://spd911.com Listen on Apple Podcasts: https://sipshealthcare.com/podcast

  1. 14H AGO

    (BONUS) Dr. Jake ORBMS KEYNOTE REACTION

    EPISODE 3 — “The First 90 Days: What No One Warns You About” The first 90 days in Sterile Processing can feel like getting dropped into a storm with no map. Everything is “STAT.” Every phone call sounds like the building is on fire. You’re expected to move fast, but nobody ever clearly tells you what “right” looks like. And the crazy part? Even when people do get corrected, the same mistakes keep showing up shift after shift — not because techs don’t care, but because the work itself isn’t clearly defined, clearly prioritized, or consistently coached. In this episode, we break down what’s really happening underneath the panic: Why some departments live in constant emergency mode Why new techs get corrected for things they were never properly taught Why reminders don’t fix repeat errors when the system stays the same How unclear work creates stress, rushing, injuries, and burnout And what actually builds confidence so new techs stop second-guessing every step This isn’t a motivation episode. It’s a reality check. Because when everything is urgent, nothing is clear. And when nothing is clear, people get hurt — mentally, physically, and professionally. If you’ve ever wondered why the job feels harder than it should… this is the episode that explains it.

    57 min

  2. 15H AGO

    SPD911 EP. 302 — “Breaking Into SPD With No Experience”

    Breaking Into SPD With No Experience | Why "We're Hiring" Doesn't Mean You're Getting Hired Hospitals say they're desperate for Sterile Processing techs. Job postings everywhere. But if you're trying to break in? Good luck getting past "we need someone with experience." So what's really going on? In this episode, we're breaking down why SPD feels impossible to get into—and why it has nothing to do with the people trying to enter the field. We cover five real scenarios every new tech runs into: Why departments scream "urgent hiring" but won't train anyone What separates programs that build you up from ones that burn you out in 90 days How two people start the same day and end up on completely different paths The trap of getting good at one area while missing the bigger picture How to actually gain traction instead of just surviving This isn't a motivational speech. It's a reality check on what's broken and what actually works. If you're trying to get in or already wondering why training feels like chaos, this one's for you. And if you want to keep the conversation going with other SPD professionals who get it, join our free SPD911 Community at SPD911.com Because SPD doesn't fail from bad people. It fails from bad systems. Let's fix that.

    1h 9m

  3. 15H AGO

    SPD911 EP. 201 — “So You Want to Be in SPD?”

    Season 3 starts here. Episode 1 is for anyone who’s ever thought about working in Sterile Processing — or just started and quickly realized this job is nothing like they expected. From why every department feels different, to how you can tell early on if a team is actually organized or just surviving, we’re breaking down what SPD really looks like behind the scenes. No hype. No sugarcoating. Just real talk from the floor.

    55 min

  4. 15H AGO

    SPD911 Season 2, Episode 10: Fixing What’s Broken

    This finale hits the real issues slowing SPD down — broken equipment, high turnover, ignored concerns, and the same workflow problems showing up again and again. If you’ve ever felt like you’re fighting the same battles every day, this episode is for you. We break down five core questions: How do I get leadership to fix broken equipment? How do I handle constant turnover? How do I advocate for my team when management won’t listen? How do I create buy-in for audits and compliance? How do I solve recurring workflow issues leadership keeps ignoring? We close the season with direct messages to SPD professionals, realistic motivation, and small-win strategies you can use immediately. Join the free SPD911 Community at SPD911.com to stay connected between seasons — networking, leadership growth, and real solutions from real people in the field. Season 2 is wrapped. Season 3 is next: “The Next Evolution of SPD Leadership.” Let’s fix what’s broken — and build what’s next.

    1h 11m

  5. 15H AGO

    SPD911 Episode 209 Communication That Works

    In sterile processing, communication isn’t just about talking — it’s about being heard, understood, and respected. In this episode of SPD911, Dr. Jake, Sharon Green-Golden, and Karen Cherry-Brown take on one of the toughest challenges in healthcare: breaking down the communication barriers between SPD and the OR. From daily misfires to department-wide misunderstandings, they dive into what really causes tension — and how to fix it with strategy, not emotion. In This Episode: How to build real collaboration with OR nurses — without constant conflict How to escalate repeated OR mistakes without burning bridges How to present SPD concerns in hospital-wide meetings so leadership listens How to shift OR’s perception of SPD from “support” to essential How to stay professional and connected even when OR treats SPD like “the basement crew” You’ll walk away with proven strategies to speak with influence, build credibility, and turn communication into a leadership tool that transforms your department. Closing Message: SPD pros — this one’s for the ones who feel ignored, dismissed, or undervalued. Communication isn’t about being louder. It’s about being clearer, more strategic, and more consistent. You have the power to reshape how SPD is seen — from the basement to the boardroom. 👉 Join the SPD911 Community at SPD911.com for free resources, leadership coaching, and communication scripts you can use right away. 🎯 Next Episode Preview: Don’t miss Episode 10: Metrics That Matter: Proving SPD’s Value with Data. We’ll show you how to measure what truly matters — and how to present it so leadership pays attention. 💡 Remember: SPD911 is the emergency response team for sterile processing. From the basement to the boardroom — we’ve got your back. #SPD911 #SterileProcessing #ORCollaboration #SPDLeadership #HospitalCulture #SIPSHealthcare

    1h 19m

  6. 15H AGO

    SPD911 Episode 208: Training & Accountability

    SPD911 Season 2, Episode 8: Training & Accountability – When Systems Fail Your Team Sterile processing departments don't just break down from audits or missing instruments—most of the damage happens from the inside. In this episode of SPD911, Dr. Jake, Sharon Green Golden, and Karen Cherry Brown take on the real internal battles: new hires thrown in without training, vendor tray chaos, shift-to-shift blame cycles, and rushed environments where patient safety takes a back seat. In This Episode: How to help new hires succeed when they're thrown in without proper onboarding—because sink-or-swim isn't a training strategy Why vendor tray training matters—and how to stop SPD from taking the blame for incomplete documentation and last-minute deliveries How to reduce tray errors across shifts—without creating endless blame cycles that destroy morale Why tracking errors isn't about punishment—it's about building fair, data-driven accountability that protects both staff and patients How to build a culture of safety in a rushed environment—when "move faster" is drowning out "do it right" Join the SPD911 Executive Edge Community for live trainings and full replays: https://spd911.com Listen to SPD911 on Apple Podcasts: https://sipshealthcare.com/podcast Explore resources from the SIPS Next Step Leadership program and connect with SPD educators at Scrub Ball conference. From the basement to the boardroom. Why not you? We believe in you, we support you, and we'll see you back here next week for Episode 9: Burnout & Retention—Keeping Good Techs from Walking Away. #SPD911 #SterileProcessing #SPDTraining #PatientSafety #HealthcareLeadership #CentralSterile

    38 min

  7. 15H AGO

    SPD911 Episode 207: Efficiency Hacks

    🚨 SPD911 | Season 2, Episode 7: “Efficiency Hacks” with Sharon Greene Golden,BA, CRCST,CER,SME,FCS Derrick Jones and Dr. Jake Tayler Jacobs, DBA When trays keep coming and the OR is calling nonstop, efficiency isn’t optional. It’s survival. This week on SPD911, we’re tackling the real chaos behind every sterile processing shift... ...trays piling up, missing instruments, shift handoff breakdowns, and the constant pressure to go faster without losing accuracy. You’ll learn how to stay organized under pressure, prevent missing tools, and roll out efficiency methods your team will actually support. Efficiency isn’t about cutting corners. It’s about controlling the chaos. 🎓 Watch the full episode and earn CE credits for SEASON 1 at SPD911.com

    1h 5m

  8. 15H AGO

    SPD911 206: Standards Under Fire

    SPD911 Season 2, Episode 6: “Standards Under Fire” 🔥 When the pressure’s on, do you protect the standard — or protect your job? In this powerful episode of SPD911, we’re tackling what happens when doing things the right way collides with doing things the fast way. From ignored IFUs to leadership pushing unsafe shortcuts, this episode is for every SPD professional who’s ever felt stuck between compliance and chaos. 🔍 Episode Scenarios 1️⃣ Getting Staff to Follow IFUs: “What do you do when your team skips steps and says, ‘We’ve always done it this way’?” 2️⃣ Leadership Pressure to Cut Corners: “How do you handle it when management asks you to move faster by bending the rules?” 3️⃣ Documenting Safety Concerns: “How can you protect yourself — and your patients — when reporting noncompliance?” 4️⃣ Convincing Staff That ‘Sterile Is Not Just Clean’: “How do you shift the mindset from ‘looks clean’ to truly sterile?” 5️⃣ Handling Sterilizer Failures: “What’s the right move when SPD gets blamed for something that isn’t your fault?” 💬 Real Talk. Real Leadership. Our hosts break down how to stand firm under pressure, communicate effectively, and lead with integrity even when others don’t. Expect motivational but real-world guidance — not theory, but tactics that protect your license, your department, and your patients. 💡 Closing Wisdom Because upholding standards isn’t about perfection — it’s about commitment. Every host leaves a direct, personal message to the SPD professionals fighting to do what’s right when no one’s watching. “We are the emergency response team for sterile processing.” “From the basement to the boardroom.” “Someone has to be the standard bearer — let it be you.” 🚨 Join the Movement Be part of the Executive Edge Community at SPD911.com . Get access to: Documentation tools & templates Leadership coaching & support Peer mentorship for standing firm on standards

    1h 8m
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About

When surgery happens, there’s a whole team making sure the tools are clean, safe, and ready. That team is the Sterile Processing Department (SPD). But most people don’t see what goes on behind the scenes—or how much can go wrong if leadership isn’t strong. That’s why SPD911 exists. This is the show where we talk about the real problems and real solutions happening in sterile processing today. What Is SPD911 About? SPD911 is hosted by Dr. Jake Tayler Jacobs with leaders Sharon Greene-Golden, Derrick Jones, and Karen Cherry-Brown. Together, they bring decades of experience in healthcare leadership, compliance, and sterile processing. Each episode covers tough topics like: Dirty trays making it to surgery rooms Wet packs and why they keep happening Why some SPD leaders aren’t ready for their jobs Why hospitals hire certified techs who still don’t know what they’re doing How sterile processing departments can get more respect, better pay, and stronger leadership We share real-life situations from hospitals. These are things that happen every day in SPD departments all over the country. From small hospitals to major healthcare systems, these problems affect patient safety and hospital profits. Who Is SPD911 For? SPD techs who want to grow and lead Managers and supervisors trying to run strong departments Hospital executives who want to cut costs and reduce patient risk Anyone in healthcare who wants to understand what really keeps surgery safe Why Listen to SPD911? Because sterile processing is one of the most important parts of a hospital—and often the most overlooked. We bring open, honest conversations about: How leadership changes everything in SPD Why compliance checklists don’t always mean things are safe How to build a real career path in sterile processing How SIPS Healthcare Solutions is helping hospitals fix broken systems with tools like the Sterile by Design framework Our Promise: We won’t sugarcoat things. We won’t waste your time. Real professionals. Real problems. Real solutions. Because at SPD911, we don’t just process instruments—we process truth. Watch episodes and join the community: https://spd911.com Listen on Apple Podcasts: https://sipshealthcare.com/podcast

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