SPOT Growth

Aaron Marshall

The podcast for pediatric speech, Physical, and occupational therapists (spot) to help grow and scale their businesses

  1. 6H AGO

    Episode 55 - Roundtable (Part 1): Common Growth Mistakes Therapy Practice Owners Must Avoid

    In Part 1 of this special 3-part SPOT Growth Roundtable series, Aaron Marshall is joined by experienced Florida practice owners Aimee Brueck, Hasina Echoles, and Jennifer Voltz-Ronco to dive into what really happens when your therapy practice begins to scale. This conversation is not about starting a practice — it’s about what comes next. If your clinic is growing but starting to feel stretched, disorganized, or stalled, this episode uncovers the real-world challenges that come with scaling — and the lessons learned the hard way. In This Episode, We Cover: Costly Growth Mistakes Opening a second location too quickly and taking on excessive overheadThe hidden risks of large leases and scaling before systems are readyWhy therapist staffing — not patient demand — is often the biggest bottleneckExpanding into new revenue streams (like school contracts) without understanding cash flow timelines Financial Lessons from Scaling Why growth can actually strain your business if not managed carefullyThe importance of cash reserves when entering new service linesHow delayed payments (like school contracts or payers) can impact sustainability Systems That Break as You Grow Why early systems often fail at scaleThe communication gaps that appear across teams and locationsHow missed details and lack of centralized tracking can hurt operationsThe importance of real-time visibility into scheduling, attendance, and patient flow Leadership & Structure Lessons Why strong leadership teams matter more than ever as you growThe risk of promoting great clinicians into leadership roles without proper supportHow unclear processes and lack of standardization lead to staff turnover Process Standardization Why every repeated question should turn into a written processHow documenting systems reduces bottlenecks and confusionThe role of ongoing process improvement as your practice evolves

    17 min
  2. MAR 27

    Episode 54 - Florida Medicaid Shake-Up: Molina Wins CMS Contract – What SPOT Clinics Must Do Now

    Huge news for Florida SPOT practice owners! In this episode of the SPOT Growth Podcast, Aaron breaks down one of the most significant changes to hit the Florida therapy space in years — the CMS contract has been awarded to Molina Healthcare, replacing long-standing players like Sunshine and WellCare. This transition will impact credentialing, authorizations, billing workflows, and payer strategy for therapy practices across the state — and many providers are still unclear on what happens next. Aaron shares: What the Molina CMS contract award means for your practiceWhat we currently know (and what we don’t yet know) about timelinesHow Molina is reaching out to providers — and why you may not have heard from them yetStep-by-step guidance on how to begin the credentialing process nowWhat to expect with portals, authorizations, and claims processesWhy being proactive now can prevent major disruptions laterYou’ll also hear insights from a direct conversation with Molina leadership, including how they’re approaching provider onboarding and what they still need from the state before rolling out full details. If you are a SPOT clinic owner, now is the time to get informed, get prepared, and get connected. Also if you haven't already been in contact with Molina, you can add your info here on the Molina website: https://www.molinahealthcare.com/providers/fl/medicaid/CMS.aspx Aaron also invites listeners to submit their questions so they can be answered in an upcoming episode with Molina leadership.

    10 min
  3. MAR 13

    Episode 53 - From Therapist to CEO: How SPOT Clinic Owners Escape the Technician Trap (Part 2)

    In this episode of the SPOT Growth Podcast, Aaron Marshall continues the conversation on one of the biggest shifts therapy practice owners must make to build sustainable businesses: moving from clinician mode to CEO mode. Building on the principles from The E-Myth by Michael Gerber, Aaron breaks down the practical habits and systems that help SPOT clinic owners step out of the daily technician role and begin operating as true leaders of their businesses. Many therapy practice owners start their clinics because they are excellent clinicians. But without systems, delegation, and leadership habits in place, the business quickly becomes dependent on the owner for every decision and task — leading to burnout and stalled growth. This episode focuses on the practical steps that help owners reclaim time, build strong teams, and create repeatable systems that allow their practice to grow without relying on them for every detail. In this episode, you’ll learn:• Why every owner needs dedicated CEO time each week • How time blocking helps owners focus on strategy instead of daily chaos • The importance of establishing a weekly team rhythm to maintain alignment and culture • How to turn repeated questions into checklists, templates, scripts, and policies • The core operational systems every SPOT practice needs to function smoothly • How to create processes that allow your clinic to run without constant owner involvement • The mindset shift from doer → designer and reactor → leader Aaron also walks through the most important systems every therapy practice should develop, including: Intake and scheduling workflowsBilling and accounts receivable systemsDocumentation standards and templatesHiring and onboarding processesInternal communication and escalation protocolsThe goal isn’t to build perfect systems overnight — it’s to build repeatable systems that allow your practice to operate consistently, empower your team, and give you the freedom to focus on growth and vision. CEO Reflection QuestionsAaron leaves listeners with several powerful questions to reflect on as they grow their practice: What task can I delegate or document this week?What process breaks when I’m not here?If I left for two weeks, would my business collapse?These questions reveal where owners are still operating as technicians instead of leaders — and where the next system needs to be built. If you’re feeling overwhelmed, stuck in the day-to-day, or unsure how to scale your practice without burning out, this episode offers a practical framework to begin making that shift.

    17 min
  4. FEB 13

    Episode 51 - Behind the Growth: SPOT Owner Conversations Part 3

    Starting a private practice takes courage — but building one that lasts takes preparation, clarity, and purpose. In Part 3 of our Roundtable Series, Aaron sits down with Aimee Brueck, Hasina Echoles, and Jennifer Voltz-Ronco to talk about what it really takes to launch and sustain a private practice the right way. This episode moves beyond startup logistics and into the deeper foundations that separate practices that survive from those that thrive. In This Episode, We Cover:Why cash reserves are non-negotiable before taking the leapThe reality of credentialing delays, held claims, and payer payment gapsThe responsibility of being an employer — and why payroll must always be protectedWhy business training is just as important as clinical expertiseThe difference between being a therapist and running a businessThe emotional and financial seasons every owner facesHow to define your “why” — and why doing this for money alone won’t sustain youServing a real need in your communitySurrounding yourself with mentors, advocates, and like-minded leadersThe conversation also highlights the importance of advocacy, collaboration, and professional organizations in shaping the future of pediatric therapy across Florida. Whether you’re just starting out or years into ownership, this episode is a powerful reminder that strong reserves, smart business structure, and a clear purpose are the cornerstones of long-term success.

    25 min

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About

The podcast for pediatric speech, Physical, and occupational therapists (spot) to help grow and scale their businesses