Station 4 Negotiation

Gene Killian

Station 4 Negotiation: where real stories unlock powerful negotiation strategies. Hosted by Gene Killian, a trial lawyer with 40 years of experience, we skip the gimmicks and distill practical lessons from real-world deals. Understand the art of negotiation through stories, not lists of rules. Here, you'll find practical insights that will help you communicate, collaborate, and close deals with confidence... and change the way you approach every conversation. Remember: negotiation is life.

  1. Jun 2

    #60 – EAT Your Words: The Communication Framework the NYPD Just Used to Save a Life

    A few weeks ago in Brooklyn, a woman climbed over a Plexiglas barrier and out onto the ledge of a 54-story building. The whole thing was caught on video. In a matter of minutes, two NYPD officers did something most of us wouldn't have the first idea how to do — they talked her back to safety. Watch it closely and you realize almost nothing those officers said was an accident. They chose the order of their words carefully, they asked questions instead of giving orders, and one small physical gesture changed the entire exchange. None of that was luck. It was training, and it's a lot more useful on an ordinary day than you'd guess. This week on S4N, Gene uses that rescue — along with a story about a veteran cop quieting an angry crowd at 3 a.m. — to uncover a communication discipline called "verbal judo" and the "EAT" framework that sits underneath it. None of this is meant to make light of a life-and-death moment by setting it next to a garden-variety business negotiation. Instead, it's meant to teach you a method for defusing intense situations, no matter what they look like. If these moves hold up in a moment like that, they'll hold up in yours. The client who's furious about a missed deadline. The partner digging in on a deal that's falling apart. The employee who walks into your office already on the defensive. Same method, every time. The setting was extreme. The lesson isn't. Remember: negotiation is life. This episode discusses suicide. Please, if you or someone you know is struggling, call or text 988, the Suicide and Crisis Lifeline. You do not have to face this alone. There are people who will help if you give them the chance. Mentioned in this episode:  NYPD ledge rescue bodycam footage, Brooklyn (May 2026) — contains a real suicide-attempt rescue; viewer discretion advised Verbal Judo: The Gentle Art of Persuasion by George J. Thompson and Jerry B. Jenkins

    33 min
  2. May 19

    #59 – The Bananas Are Dead: Why The Collapse of Spirit Airlines Should Haunt Every Dealmaker

    How do you set a deal up for success when the most dangerous forces in your deal are the ones you can't negotiate with at all?   You've probably heard the news: two weeks ago, Spirit Airlines — the ultra-low-cost carrier known to air traffic controllers as "the Bananas" — shut down for good. After 34 years of operations and a spotless safety record, 17,000 jobs went with it. Now everyone's asking: who killed Spirit Airlines? But dealmakers should be asking something else entirely: how do you make sure your company isn't next? This week on S4N, Gene unpacks the Spirit Airlines collapse through a negotiation lens, not a political one. It's a story of failed mergers, shifting ground, and the question no one at the table bothered to ask: who else has the power to kill this deal? An eerily similar collapse played out twenty years ago, and no one in the industry, or in government, seems to have learned from it. But you can. This episode is about more than an airline. It's about what's missing from your map of a deal: the players you didn't account for, the assumptions you didn't stress-test, and the conditions that can change without warning. If you've ever watched a deal unravel from forces outside the deal itself, this episode will help you see the next one coming. Remember: negotiation is life. Mentioned in this episode: 10-10-10: A Life-Transforming Idea by Suzy Welch The West Point Way of Leadership by Larry R. Donnithorne "Who Killed Spirit?", article by David Thornton for Ordinary Times, May 3, 2026 Video of Jon Jackson's retirement flight celebration

    41 min

Ratings & Reviews

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out of 5
8 Ratings

About

Station 4 Negotiation: where real stories unlock powerful negotiation strategies. Hosted by Gene Killian, a trial lawyer with 40 years of experience, we skip the gimmicks and distill practical lessons from real-world deals. Understand the art of negotiation through stories, not lists of rules. Here, you'll find practical insights that will help you communicate, collaborate, and close deals with confidence... and change the way you approach every conversation. Remember: negotiation is life.

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