Stories from the River

Broad River Retail

Stories from the River Podcast explores the personal journeys of our very own Memory Makers. Whether it's interviews or standalone narratives, Stories from the River will bring you closer to what it's like to thrive together, wherever in the company you may be. We'll share personal experiences from our stores, Distribution Centers, Call Centers, and corporate campuses, giving listeners a front row seat to what it's really like to be a Memory Maker furnishing life's best memories every day.

  1. Why Collaborative Mindset Beats Competition in the Workplace

    1D AGO ·  BONUS

    Why Collaborative Mindset Beats Competition in the Workplace

    Watch the full episode here: https://youtu.be/KEYLu7VfH-c  In this spotlight from episode 353 of Stories from the River, Tyler Trill sits down with Mark Deulley to explore the impact of servant leadership, humility, and collaboration in the workplace. From transitioning into data and project management to working alongside teams across Broad River, the conversation highlights a shift from personal achievement to helping others succeed. Visit https://www.storiesfromtheriver.com for more episodes.    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

    6 min
  2. The Mindset Behind Continuous Growth with Mark Deulley | Stories from the River #353

    3D AGO

    The Mindset Behind Continuous Growth with Mark Deulley | Stories from the River #353

    Watch the episode on YouTube: https://youtu.be/KEYLu7VfH-c  Growth, service, and continuous learning are at the heart of a meaningful career. In this episode of Stories from the River, host Tyler Trill sits down with Mark Deulley, Senior Manager of Project Management at Broad River Retail, to explore his journey across multiple roles within the company. From earning two Bridge Builder Awards to leading initiatives that enhance data accuracy and sales tools, Mark shares what it means to lead with purpose and serve others. The conversation also highlights his passion for giving back through programs like St. Jude and Hope to Dream, as well as his approach to project management, personal growth, and lifelong learning. From lessons learned along the way to life outside of work, this episode offers an inspiring look at what it takes to grow, lead, and make a lasting impact. The Power of Perseverance: Mark Deulley's Founders Scholarship Fund Story - https://www.youtube.com/watch?v=kaFJLy0fy1Y  Books mentioned: Rich Dad Poor Dad by Robert T. Kiyosaki  - https://www.amazon.com/Rich-Dad-Poor-Teach-Middle/dp/1612680194  The 360 Degree Leader by John C. Maxwell - https://www.amazon.com/360-Degree-Leader-Developing-Organization/dp/1400203597/  Visit https://www.storiesfromtheriver.com for more episodes.    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

    31 min
  3. Labor and Logistics: Broad River's Massive Daily Receiving and Delivery

    4D AGO ·  BONUS

    Labor and Logistics: Broad River's Massive Daily Receiving and Delivery

    Watch the full episode here: https://youtu.be/bYmbwFZPixk  In this spotlight of episode 352 of Stories from the River, Charlie Malouf sits down with Brian Deckelnick to break down the scale and complexity of managing inbound and outbound operations across multiple distribution centers. They explore how real-time visibility into cartons and cases helps teams align labor with demand, maintain efficiency, and stay within budget. Brian shares a behind-the-scenes look at the volume moving through the network each week, highlighting the importance of close coordination with operations to balance receiving and shipping. Visit https://www.storiesfromtheriver.com for more episodes.    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

    2 min
  4. Building a Reliable Supply Chain in Furniture Retail

    APR 2 ·  BONUS

    Building a Reliable Supply Chain in Furniture Retail

    Watch the full episode here: https://youtu.be/_L3opPX_MiA  In this spotlight of episode 352 of Stories from the River, Charlie Malouf sits down with Brian Deckelnick to reflect on his journey leading supply chain at Broad River Retail. They explore how the role has evolved over time, from early-stage operations to a scaled, nationwide network, and the shift from manufacturing control to managing external vendor partnerships. Visit https://www.storiesfromtheriver.com for more episodes.    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

    4 min
  5. Executive of the Year on Supply Chain Strategy | Stories from the River #352

    MAR 31

    Executive of the Year on Supply Chain Strategy | Stories from the River #352

    Watch on YouTube: https://youtu.be/_L3opPX_MiA  Operational excellence doesn't happen by chance. It's built through experience, adaptability, and a relentless focus on people and process. In this episode of Stories from the River, Charlie Malouf welcomes Executive of the Year Brian Deckelnick, diving into his journey at Broad River Retail and recent promotion to Vice President. They reflect on Brian's path from his early aspirations in New Jersey to becoming a key leader in supply chain, shaping the systems and strategies that support the company's continued growth—including the critical push toward the 272 milestone in 2025. Brian shares how his team has navigated complex challenges, from the COVID pandemic to shifting tariff landscapes, while scaling operations from a single distribution center to a nationwide network. He highlights the role of initiatives like Project Ship and vendor scorecards in driving efficiency, accountability, and stronger partnerships across the business. The conversation also emphasizes the power of culture in sustaining performance. Brian and Charlie discuss how initiatives like Supply Chain Appreciation Week, monthly kickbacks, newsletters, and yearbooks foster connection among Memory Makers, especially in a distributed environment. They close by recognizing that success at this scale is rooted in collaboration, continuous learning, and authentic leadership, with Brian crediting his team of Memory Makers as the driving force behind both his achievements and the company's momentum. Visit https://www.storiesfromtheriver.com for more episodes.    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

    37 min
  6. Building the Right Team from the Ground Up

    MAR 30 ·  BONUS

    Building the Right Team from the Ground Up

    Watch the full episode here: https://youtu.be/0YKzaL4-H3M   In this spotlight of episode 351 of Stories from the River, Charlie Malouf sits down with Carl Hillesland to discuss the ongoing journey in Spokane, focusing on hiring, staffing, and operational complexities. They explore the challenges of building a strong team in a new market, navigating state regulations, and adapting to different store hours and time zones. Carl highlights standout talent and the strength of the recruiting process, while also recognizing the team's ability to stay solution-focused in the face of obstacles. Visit https://www.storiesfromtheriver.com for more episodes.    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

    3 min
  7. Turning Foot Traffic Into Growth

    MAR 26 ·  BONUS

    Turning Foot Traffic Into Growth

    Watch the full episode here: https://youtu.be/0YKzaL4-H3M   In this spotlight from episode 351 of Stories from the River, Charlie Malouf and Carl Hillesland explore the unique dynamics of their Spokane store, Broad River Retail's first mall-connected location. They discuss the impact of increased foot traffic, the challenge of understanding customer intent, and how the team is navigating multiple entrances and high-volume flow. Visit https://www.storiesfromtheriver.com for more episodes.    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

    4 min
  8. The Playbook for Successful Retail Expansion | Stories from the River #351

    MAR 24

    The Playbook for Successful Retail Expansion | Stories from the River #351

    Watch full episode on YouTube: https://youtu.be/0YKzaL4-H3M  Growth at scale requires more than expansion. It demands clarity, culture, and commitment in every new market. In this episode of Stories from the River, Charlie Malouf, CEO, welcomes Carl Hillesland, Director of Retail Performance, to explore Project Cascade, Broad River Retail's expansion into the Northwest, with new locations in Spokane, Washington, and Moscow, Idaho. Together, they discuss the leadership approach behind launching in non-adjacent markets, the importance of culture transfer, and how Memory Makers are laying the foundation for early success. Carl shares insights into the team's ability to adapt quickly, navigating everything from complex logistics and IT challenges to new state regulations and unique showroom dynamics—while still delivering strong performance. The conversation highlights how local market awareness, including proximity to college campuses and tailored merchandising strategies, is shaping long-term growth. Charlie and Carl also recognize the energy and resilience of the Spokane Pathfinders and Moscow Trailblazers, whose entrepreneurial spirit demonstrates how intentional processes and scalable systems can drive results in new environments. They close by reinforcing that Memory Makers remain at the heart of this momentum, as Broad River Retail continues its journey of bold, sustainable growth. Visit https://www.storiesfromtheriver.com for more episodes.    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

    32 min
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About

Stories from the River Podcast explores the personal journeys of our very own Memory Makers. Whether it's interviews or standalone narratives, Stories from the River will bring you closer to what it's like to thrive together, wherever in the company you may be. We'll share personal experiences from our stores, Distribution Centers, Call Centers, and corporate campuses, giving listeners a front row seat to what it's really like to be a Memory Maker furnishing life's best memories every day.

Information

  • Creator
    Broad River Retail
  • Years Active
    2022 - 2026
  • Episodes
    300
  • Rating
    Clean
  • Copyright
    © 2022
  • Show Website
    Stories from the River