Strategy That Works

Jabian Consulting
  • 5.0 (10)
  • CAREERS

What makes businesses successful? Listen to discussions with business leaders across management, strategy, technology, marketing, and human capital that explore what successful companies are doing to stay on top.

Episodes

  1. 07/03/2025

    Unlocking Hidden Value: Strategies for Seamless Operations

    Join Brian Betkowski and Ed Haines on Strategy That Works as they welcome Will Funderburg, leader of Jabian’s Charlotte office and Operational Excellence Service Area. In this episode, Will breaks down how to tackle the $14 trillion U.S. operational cost pool with tactical frameworks, from the hit list/wish list approach for AI and RPA opportunities to SPOT360’s rapid diagnostic across 12 core functions. Discover how to align strategy, people, process, and technology; overcome siloed mindsets; and reinvest savings into growth initiatives. With real-world case studies, learn to turn blind spots into growth drivers.

    34 min

  2. 06/18/2025

    Technology and Operational Impacts on the Future of Hospitality

    In this episode of Strategy That Works, hosts Brian Betkowski and Ed Haines talk with Ryan Briley about how AI, personalization, and sustainability are reshaping the travel and hospitality industry in a post-COVID world.

    23 min

  3. 10/15/2019

    What Diversity and Inclusion in the Workplace Really Means

    Today we're talking about the Diversity and Inclusion; what it means and how businesses are adapting their practices to see positive results in employee satisfaction, retention, and profitability. We're joined by Jabian senior managers, Amber Baird and Erin Smith, and Jabian director, Winston Powe.

    22 min

  4. 07/30/2019

    The People Side of Business Transformation

    Today we're talking about the people side of business transformation, which of course is the cornerstone of any successful transformation effort. To discuss what works and what doesn't, we're joined by Fred Jewell, senior strategic advisor, Jabian Consulting, and author of the people strategies book titled "We Can't Do It Alone." We're also joined by Tracy Reznik, a director and human capital lead at Jabian Consulting.

    22 min

  5. 07/30/2019

    What is Omnichannel Customer Experience?

    Today we’re talking about customer experience and specifically, an omnichannel approach to CX. We’ll discuss what it is, how it’s different than omnichannel marketing, and how companies can put it into practice for improved results. We’re joined today by Callie Wheatley and Steven Lubel, both management consultants with Jabian Consulting.

    27 min

  6. 07/30/2019

    Making Personality Profiles Work in Your Organization

    This episode is all about personality profiles, specifically the DISC profile system, and how leaders can help their teams recognize and work within profiles for better communication, efficiency, and teamwork.  Our guest is Bill Jagrowski, Jabian Consulting’s current chief operating officer and longtime management consultant.

    22 min

  7. 07/30/2019

    RPA (Robotic Process Automation) Best Practices Explained.

    This episode is all about Robotic Process Automation, or RPA - what it is, how it's useful, and some best practices for companies looking to implement it. Our guests are Will Funderburg, a director in Jabian Consulting's Charlotte office, and Jed Manfull, a manager with Jabian, also in Charlotte.

    30 min

  8. 07/15/2019

    Business Transformation Best Practices

    This episode is everything you wanted to ask about business transformation, which on the surface can sound like an overwhelming effort, but it doesn't have to mean worldwide scale change. To help us understand it better, we're speaking with Gokhan Guley, a director in Jabian Consulting's Charlotte office and an expert on business transformation strategies.

    24 min
  • 8 Episodes

Ratings & Reviews

5
out of 5
10 Ratings

About

What makes businesses successful? Listen to discussions with business leaders across management, strategy, technology, marketing, and human capital that explore what successful companies are doing to stay on top.

Information

  • Creator
    Jabian Consulting
  • Years Active
    2019 - 2025
  • Episodes
    8
  • Rating
    Clean
  • Copyright
    © 2025 Jabian Consulting
  • Show Website
    Strategy That Works