Supermarket & Retailer

Helen Jane Maister

Business Knowledge for Smart Retailers

Episodes

  1. 07/01/2020

    Supermarket & Retailer presents: Aki Kallitakis - What's the big deal about customer care?

    Aki Kalliatakis is a client service guru The writer of "Delight your customers" in Supermarket & Retailer 1:38 Is customer care important? Isn't it a lot of effort for very little result 3:34 Does customer care cost a lot? 5:52 What can people do to get customers delighted? 16:08 What happens when a customer gets upset?

    26 min
  • 1 Episode

About

Business Knowledge for Smart Retailers

Information

  • Creator
    Helen Jane Maister
  • Episodes
    1
  • Rating
    Clean
  • Copyright
    © Helen Jane Maister