Switchboard

Switchboard

Switchboard is a one-stop resource hub for refugee service providers in the United States.

  1. 2025. 01. 09.

    Afghan Women's Health

    This episode of the Switchboard Podcast discusses the unique health challenges faced by Afghan women during and post-resettlement. Host Jesse Griggs speaks with Naheed Samadi Bahram, U.S. Country Director for Women for Afghan Women and a technical advisor for the Society of Refugee Healthcare Providers. Together, they explore how the healthcare system can better address the physical, mental, and social well-being of Afghan women, from maternal health to mental health stigma and cultural sensitivities.

    25분

  2. 2025. 01. 02.

    Preparing for the Arrival of High-Risk Medical Cases

    In this episode of the Switchboard Podcast, "Preparing for the Arrival of High-Risk Medical Cases," we discuss essential strategies for resettlement service providers working with newcomers who have complex medical needs. Janet Kurczaba, Intensive Case Manager Supervisor, shares her expertise on identifying high-risk cases, collaborating with healthcare providers, and navigating challenges such as Medicaid enrollment, access to specialists, and the use of interpretation services. This episode provides practical insights on developing effective partnerships with healthcare systems and empowering families to advocate for themselves, ensuring that high-risk individuals receive the care they need upon arrival.

    26분

  3. 2024. 12. 31.

    Collaborating with Pediatricians and Families to Care for Newcomer Children

    In this episode of the Switchboard Podcast, "Collaborating with Pediatricians and Families to Care for Newcomer Children," we discuss the unique challenges and best practices in providing healthcare to immigrant and refugee children. Dr. Anisa Ibrahim, a pediatrician and medical director at Harborview Pediatrics Clinic, shares her expertise on navigating the complexities of pediatric care for newcomers. Topics include addressing malnutrition, developmental delays, mental health concerns, and infectious diseases, as well as fostering effective partnerships between healthcare providers, families, and community organizations. This discussion provides valuable insights for service providers looking to support the health and well-being of newcomer children and their families.

    35분

  4. 2024. 12. 30.

    Culturally Driven Health Communications

    In this episode of the Switchboard Podcast, "Culturally Driven Health Communications," we explore the critical role of culturally sensitive health communication in supporting immigrant and refugee communities. Our guest, Syreeta Wilkins, a communication strategist at the National Resource Center for Refugees, Immigrants, and Migrants (NRC RIM), shares her expertise on creating impactful health materials tailored to diverse cultural contexts. The episode explores strategies for community engagement, the importance of trusted messengers, and the innovative use of culturally validated tools to address public health challenges. Listeners will gain practical insights on bridging communication gaps and fostering health equity through culturally informed approaches.

    25분

  5. 2024. 11. 22.

    Ask an Expert: Serving Newcomer Women in Financial Capabilities Programs

    Led by: Kevin Davis, Sr. Program Officer, Workforce Development IRC PE Guest speaker: Maria Sigalas, Sr. Program Officer, Financial Capabilities IRC PE Recording: August 2024    Episode overview: Finances are a primary concern for many newcomer families. However, newcomer women are often underrepresented in many economic empowerment and financial capabilities programs offered by refugee service providers. What are the factors behind this? This episode aims to look at the challenges that newcomer women face in accessing financial capabilities programs and discuss some practical strategies from the field.      The IRC received competitive funding through the U.S. Department of Health and Human Services, Administration for Children and Families, Grant #90RB0052 and Grant #90RB0053.The project is 100% financed by federal funds. The contents of this document are solely the responsibility of the authors and do not necessarily represent the official views of the U.S. Department of Health and Human Services, Administration for Children and Families.

    18분

  6. 2024. 08. 14.

    The Role of Tech in Resettlement: Discussing Artificial Intelligence

    In this episode of the Switchboard Podcast's series, "The Role of Technology in Resettlement," we delve into how artificial intelligence (AI) can play a pivotal role in enhancing digital literacy and improving outcomes for newly arrived refugees. Our expert guests share practical insights on integrating AI tools into resettlement programs, exploring how these technologies can help refugees better navigate their new communities and access essential services. The discussion also draws on cross-industry practices, highlighting innovative approaches that can be adapted for resettlement.

    17분

  7. 2024. 08. 06.

    Demystifying Client-Centered Services

    Serving clients and providing case management is at the heart of refugee service provision. Providing client-centered services requires more than a certain attitude and an ethical stand; client-centered practices are also a skill set. But what does this term actually mean? What is the logic behind centering the client in our resettlement services, and how do we start to embody that in all our services? This episode aims to simplify and explain what it means to deliver client-centered services and offer some practical strategies to center the client regardless of the setting or refugee service program. In this podcast, we delve into the heart of personalized support, exploring how client-centered approaches empower refugees or newcomers to reclaim their narratives and rebuild their lives with dignity and resilience.

    34분

  8. 2024. 05. 30.

    The Role of Technology in Resettlement: Digital Literacy Part 2

    This podcast offers valuable resources, training, communities of practice, and programmatic assistance to programs funded by ORR and those serving ORR-eligible populations. This is part 2 of 4 digital literacy episodes. In today's episode, host Krysti Nellermoe explores the topic of digital literacy, emphasizing how service providers can help new arrivals develop essential digital literacy skills. The guest for this episode is Leana Mayzlina, who brings her expertise to the discussion. Join the conversation to gain insights and practical strategies for enhancing digital inclusion efforts within refugee service programs.

    27분
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Switchboard is a one-stop resource hub for refugee service providers in the United States.

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    2019년 - 2025년
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