9 episodes

Take Stock is the field service podcast where we share the top trends, ideas, and strategies used in the trades industry and beyond. This podcast is presented by Commusoft - educating and empowering field service companies to provide world-class customer journeys. Episodes feature conversations and stories from thought leaders to help field service companies succeed.

Take Stock! Presented by Commusoft Commusoft

    • Business
    • 5.0 • 3 Ratings

Take Stock is the field service podcast where we share the top trends, ideas, and strategies used in the trades industry and beyond. This podcast is presented by Commusoft - educating and empowering field service companies to provide world-class customer journeys. Episodes feature conversations and stories from thought leaders to help field service companies succeed.

    Series 2, Episode 2: How Great Design Boosts Sales with Courteney Lockley

    Series 2, Episode 2: How Great Design Boosts Sales with Courteney Lockley

    The great painter Henri Matisse once said: “Creativity takes courage.”

    Fortunately, trades businesses don’t need to design a masterpiece to have a positive effect on sales. This week, Courteney Lockley, Graphic Designer and Product Designer with trumpet joins us to discuss the impact of great branding and how a little bit of effort can go a long way. 

    In this episode, we’ll discuss:
    The importance of consistent designThe impact of great design in the sales cycleVisual first impressionsWhy mobile content mattersSimple, effective design strategiesWant to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google Podcasts or wherever you listen!

    Be sure to check out more of our content on Facebook, Twitter, LinkedIn, and at our website.

    • 35 min
    Series 2, Episode 1: Supporting Your Community and Your Bottom Line with Jordan Dietsche

    Series 2, Episode 1: Supporting Your Community and Your Bottom Line with Jordan Dietsche

    Community engagement is essential. 
    Working with your community can take many forms and is a crucial part of growing your service business. For Jordan Dietsche, Marketer with BugTussel Wireless, community engagement is not just a task, but a way of life.

    In this episode we'll cover:
    A/B testing social media strategiesEnhancing your marketing strategy with both traditional and digital methodsThe Bears/Packers football rivalryServing niche markets and communitiesConsultative, educational selling strategiesWant to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google Podcasts or wherever you listen!

    Be sure to check out more of our content on Facebook, Twitter, LinkedIn, and at our website.

    • 29 min
    Series 1, Episode 6: How HVAC Businesses Can Stay Competitive While Fighting Climate Change with Mark Nabong

    Series 1, Episode 6: How HVAC Businesses Can Stay Competitive While Fighting Climate Change with Mark Nabong

    Climate change. If you have a heartbeat and access to news, you’ve heard about this global issue.  
    So how does this impact field service? Specifically, the heating and cooling industry?
    This week, we’re thrilled to have Mark Nabong as our featured guest. Mark works in renewable energy and telecom infrastructure and will guide us through the complex issue of climate change and its impact on field service.
    In this episode we’ll cover:
    Climate change: what it is, it’s impact on the environment and the field service industryHow heating and cooling companies can stay competitive in a warming world and a changing industryWhy keeping the environment top of mind is important for HVAC businessesHow the Inflation Reduction Act will affect HVAC companiesWant to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google Podcasts or wherever you listen!

    Be sure to check out more of our content on Facebook, Twitter, LinkedIn, and at our website.

    Resources 
    Environmental Protection Agency
    ACCA: Inflation Reduction Act
    Congressional Summary: Inflation Reduction Act
    Energy Star
    IPCC Report on Climate Change
    EPA: Clean Air Act Section 608
    Department of Energy: Heating and Cooling

    • 20 min
    Series 1, Episode 5: Recruiting Women and Young People to the Trades with Shannon Tymosko

    Series 1, Episode 5: Recruiting Women and Young People to the Trades with Shannon Tymosko

    The U.S. Department of Labor states that women make up almost half of the national workforce but represent only 13% of Registered Apprentices. Fortunately, change is coming to the trades. This week, we’re excited to host Shannon Tymosko, 3rd year electrical apprentice and motivational speaker who speaks on how women and young folks play a critical role in the field service industry.
    In this episode, we’ll discuss:
    The importance of training new hires and knowledge transferUsing social media as a tool to recruit talentThe value of gender bias trainingHow to reach the younger generationThe significance of representationWant to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google Podcasts or wherever you listen!
    Be sure to check out more of our content on Facebook, Twitter, LinkedIn, and at our website.

    • 39 min
    Series 1, Episode 4: Pricing Your Services Sustainably with Wayne Bettess

    Series 1, Episode 4: Pricing Your Services Sustainably with Wayne Bettess

    Inflation has swept through the global economy. The causes of inflation are multifaceted, interconnected, and it affects us all. The outcome? Our purchasing power has decreased. 
    In order to maintain a healthy, profitable business, it’s necessary to raise rates. This week, Wayne Bettess, business coach and founder of Off The Tools, illustrates how to raise rates and why it leads to a better business and happier customers.
    In this episode we’ll discuss:
    Why and how to raise your rates responsiblyThe Three B’s (Body, Business, Balance)The importance of consistencyCommunity building and passing on knowledgeWant to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google podcasts or wherever you listen!
    Be sure to check out more of our content on Facebook, Twitter, LinkedIn, and at our website.

    Resources:

    Wayne's Guide on Raising Prices

    Off The Tools Podcast

    • 51 min
    Series 1, Episode 3: The Five People You Need for a Successful Trades Business with Tersh Blissett

    Series 1, Episode 3: The Five People You Need for a Successful Trades Business with Tersh Blissett

    There’s a saying: “You become the people you surround yourself with.” 

    When starting a trades business, this is especially true! In this episode of Take Stock, CEO of Service Emperor and host of the Service Business Mastery podcast Tersh Blissett joins us to share his thoughts on who to have in your inner circle when launching your field service business.
    In this episode we’ll discuss:
    The five must-have relationships when starting a business“If it’s normal, do the exact opposite.”Challenges facing new field service businessesWhy communication is keyWant to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google podcasts or wherever you listen!
    Be sure to check out more of our content on Facebook, Twitter, LinkedIn, and at our website.
    Resources:

    Service Business Mastery Podcast

    Service Emperor

    • 35 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

TonyR19709 ,

Great Podcast

Great podcast. I listened in my truck and learned a lot about Sales. Commusoft doesn’t miss.

bbettyk ,

Great interview with an international software sales expert

Tremendous podcast launch with international software sales expert, Ross van Dijk. Ross shares his story, how he learned about sales from a young age and early career lessons. Ross shares all the tips about delivering for customers/clients, so they develop long and loyal bonds with your company. Take a listen!

Xebo F. ,

Great resource for field service

If you work in the trades- this is the podcast for you!

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