7 episodes

Talkoot: the podcast for people working to deliver excellent public services.

From The Satori Lab

Talkoot The Satori Lab Ltd

    • Government

Talkoot: the podcast for people working to deliver excellent public services.

From The Satori Lab

    How can arts and culture listings be better?

    How can arts and culture listings be better?

    We recently published a report with Nesta exploring how open data could help arts and culture listings. https://www.nesta.org.uk/blog/how-can-arts-and-culture-listings-be-better/ In this podcast Rob Ashelford from Nesta sat down with Esko Reinikainen and Ben Proctor from The Satori Lab to chew over the research and their findings

    • 27 min
    Mapio Cymru. Discussing the project to improve Welsh language mapping services

    Mapio Cymru. Discussing the project to improve Welsh language mapping services

    Leah Lockhart sat down with Carl Morris, David Williams and Ben Proctor from the Mapio Cymru project. They talked about how the project started, what they have learned along the way and where the project plans to go next.

    Mapio Cymru can be found at openstreetmap.cymru.
    The global home for OpenStreetMap is openstreetmap.org

    Here are OpenStreetMap's technical guides on the server toolchain, and detailed guides to setting up the underlying software. You'll probably need these if you wish to do the technical work to run your own map server.
    https://switch2osm.org/serving-tiles/

    Hacio'r Iaith organise open events on all aspects of developing the Welsh language in technology.
    https://haciaith.cymru/

    • 29 min
    Service Design in Practice: the early days

    Service Design in Practice: the early days

    We all know the feeling. You go on a training course and come back inspired by the new skills and tools that you have acquired. But then it turns out to be hard to persuade your colleagues to try the new approaches, and your manager starts asking for results and you find yourself slipping back to the way things have always been done.

    We want to change all that. At least for Service Design. Our partnership with CIH Cymru aims to take a cohort of people from across Housing and the wider public service landscape and support them not simply to learn more about Service Design but to develop a new practice in their organisation.

    Ben Proctor sat down with Jo Carter and Melys Phinnemore to find out how the pioneer cohort was going and what we have learned so far in this programme.

    • 23 min
    Liberating Structures

    Liberating Structures

    Esko Reinikainen sat down to talk to Lisa Gill from Tuff Leadership and the Leadermorphosis podcast and Sharon Dale from dxw about Liberating Structures. Liberating Structures are a selection of 33 alternative structures for facilitating meetings and conversations, curated by Henri Lipmanowicz and Keith McCandless. There is an active community using, developing and sharing these techniques and Lisa and Sharon are both enthusiastic members of that community.

    There’s a been a real buzz around Liberating Structures in the public sector for a few years because they provide a practical answer to the question “how can we make our organisations more distributive and less hierarchical.

    Esko, Lisa and Sharon talked about working with Liberating Structures, taking your first step into using the techniques and a host of other things besides.

    • 32 min
    Talking to Katherine Rooney about council websites

    Talking to Katherine Rooney about council websites

    Luke and Ben from The Satori Lab talk to Katherine Rooney from Delib and Open Data Camp about local government wesbite visits, analytics and open data.

    They were talking about the findings from the report into the use of local authority websites in South West England published by The Satori Lab https://thesatorilab.com/localgovweb

    Katherine also mentioned Delib's Practical Democracy Project events. The next one is planned for Glasgow 16 May 2019. Do try to make it if you can https://www.eventbrite.co.uk/e/the-practical-democracy-project-8-glasgow-tickets-59693459745

    • 24 min
    Big shift to mobile in Wales

    Big shift to mobile in Wales

    We published a report into visits to local government website in Wales http://thesatorilab.com/localgovweb In this podcast, Ben is joined by Luke Piper and Noreen Blanluet to talk about some of the wider learning from the study

    • 18 min

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