Unstructured Unlocked by Indico Data

Indico Data

Discover how insurers are entering the decision era, utilizing artificial intelligence to refine their decision-making processes, boost underwriting profitability, and achieve premium growth.

  1. Andrea Read of Convex Insurance on balancing human expertise and AI in modern engineering

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    Andrea Read of Convex Insurance on balancing human expertise and AI in modern engineering

    🎙️ Season 3 of Unstructured Unlocked is here, and we’re proud to welcome Parul Kaul-Green as our new co-host alongside Tom Wilde. Parul brings deep industry expertise, sharp strategic perspective, and a clear voice on the realities of AI in insurance. If you care about operational transformation — not just tech trends — you’ll want to hear where she takes the conversation this season. We’re kicking things off with a standout guest: Andrea Read, Head of Technology Engineering at Convex. Andrea unpacks how generative AI is actually being used inside engineering orgs today: what’s real, what’s not, and where the biggest gains (and gaps) are showing up. And of course, a big thank you to Michelle Gouveia, our co-host through Seasons 1 and 2. Michelle helped build this platform from day one, and we’re grateful for her insight and voice throughout. 🎧 Listen to the episode.

    28 phút
  2. Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation

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    Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation

    The next great transformation in insurance isn’t about modernization. It’s about orchestration. On the most recent episode of Unstructured Unlocked, we sat down with Nigel Walsh, Global Head of Insurance at ServiceNow, to explore how AI is reshaping the industry from the inside out. From taming the “messy middle” to empowering people through intelligent workflows, Walsh shares how carriers can turn complexity into agility.

    35 phút
  3. Terry Buechner (AWS) on the hidden headwinds of insurance modernization

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    Terry Buechner (AWS) on the hidden headwinds of insurance modernization

    In this episode of Unstructured Unlocked, Terry Buechner, Principal Insurance Specialist at AWS, joins to unpack the challenges and momentum behind mainframe and core system modernization in insurance. He shares why modernization is accelerating—driven by demographic shifts, talent gaps, and the demand for faster, more agile decision-making. Terry discusses the complexities of replacing legacy systems and highlights the need for insurers to evolve from stability-focused infrastructure to cloud-native, future-ready platforms. The conversation also explores how modernization is a prerequisite for adopting innovations like generative AI.

    37 phút
  4. The Decision Economy and the Power of Better Data with Peter Mansfield, Partner at Reynolds Porter Chamberlain

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    The Decision Economy and the Power of Better Data with Peter Mansfield, Partner at Reynolds Porter Chamberlain

    The insurance industry is evolving into what experts now call the “decision economy.” Every success hinges on the quality of decisions made—from underwriting risks to processing claims. During a recent episode of Insurance Covered, Tom Wilde, CEO of Indico Data, spoke about how better data is revolutionizing these decisions, helping insurers adapt and thrive.  Peter Mansfield, a partner at the law firm RPC, recently sat down with Tom Wilde, CEO of Indico Data, on the Insurance Covered podcast to explore the critical role of better data in this new economy. Here are the key insights from their conversation and how better data is shaping the future of insurance.

    32 phút
  5. From Data Chaos to Clarity with Louis DiModugno at Verisk on AI Governance and the Future of Insurance

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    From Data Chaos to Clarity with Louis DiModugno at Verisk on AI Governance and the Future of Insurance

    In this Unstructured Unlocked episode, hosts Michelle Gouveia and Tom Wilde welcome back Louis DiModugno, now Global Chief Data Officer at Verisk, to discuss his shift from working within insurance carriers to serving them as a partner and vendor. Louis explains that his role focuses on helping carriers aggregate, normalize, and integrate data, enabling insights across the entire insurance value chain. He highlights challenges in data capture accuracy, the importance of standardization through partnerships with policy admin systems, and Verisk’s proactive governance using data observability to monitor quality, flow, and usage. Louis notes that as AI and generative AI gain traction, high-quality input data is more critical than ever, with Verisk implementing safeguards like retrieval-augmented generation to ensure accuracy. He also addresses evolving regulations, especially around AI use in insurance, and sees opportunities for AI to enhance compliance, detect fraud, and simplify insurance products so consumers better understand their coverage. His vision for the next five years is a more transparent, accessible, and consumer-friendly insurance experience.

    32 phút
  6. How to Build Enterprise-Scale Generative AI in Insurance with Vinod Srinivasan

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    How to Build Enterprise-Scale Generative AI in Insurance with Vinod Srinivasan

    In this episode of Unstructured Unlocked, Vinod Srinivasan unpacks what it takes for insurers to move beyond generative AI pilots and achieve enterprise-scale impact. He explores what he calls “a race to the starting posts,” outlining the foundational steps — from architecture and governance to cross-functional alignment — that separate real adopters from those still experimenting. Vinod also addresses how smaller firms are challenging the traditional advantages of scale, the growing need for explainability and regulatory readiness, and what true differentiation looks like in a crowded GenAI landscape.

    39 phút
  7. From Automation to Agency: Indico Data Unveils the Future of Insurance with Agentic AI

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    From Automation to Agency: Indico Data Unveils the Future of Insurance with Agentic AI

    The insurance industry is entering a new era—one defined not by marginal gains, but by structural transformation. Join Indico Data and industry leaders for an inside look at the launch of the industry’s first Agentic Decisioning Platform: a purpose-built AI ecosystem designed to power faster, more accurate, and fully auditable decisions across underwriting and claims. In this podcast, you’ll hear from Indico Data CEO and VP of Engineering on how we are enabling forward-thinking carriers to move beyond one-off automation to operational AI—deploying intelligent agents that triage, summarize, validate, and enrich high-volume submissions and claims with speed and precision.

    35 phút
  8. Spreadsheets to APIs: Modernizing Underwriting for the Digital Age with Doug Loots, Global Chief Revenue Officer - Insurance, Coherent

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    Spreadsheets to APIs: Modernizing Underwriting for the Digital Age with Doug Loots, Global Chief Revenue Officer - Insurance, Coherent

    In this episode of Unstructured Unlocked, Doug Loots, Global Chief Revenue Officer – Insurance at Coherent, joins us to explore the challenges and opportunities of modernizing underwriting. As insurers face growing complexity, tighter margins, and rising customer expectations, many still rely on spreadsheets and fragmented tools. Doug shares his perspective on why underwriting decision-making remains stuck and how carriers can move toward API-driven solutions that scale. From cultural inertia to technical hurdles, we unpack what it takes to transform underwriting for the digital age.

    29 phút
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Discover how insurers are entering the decision era, utilizing artificial intelligence to refine their decision-making processes, boost underwriting profitability, and achieve premium growth.

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