Tapped In

Benson Varghese

Tapped In is a podcast for law firm owners, attorneys, and entrepreneurs who want to grow with intention, lead with purpose, and build something that lasts. Hosted by Benson Varghese and Anna Summersett, partners in both life and business, each episode pulls back the curtain on what it really takes to scale a law firm from scratch. From client experience and firm culture to marketing, leadership, and operations, we explore the wins, the mistakes, and the lessons learned along the way. Whether you're just getting started or ready to level up, this show gives you the mindset, tools, and candid insight to get, and stay,Tapped In.

Episodes

  1. #7 - Compensation That Builds Culture: Pay Models, Incentives, and Accountability

    3D AGO

    #7 - Compensation That Builds Culture: Pay Models, Incentives, and Accountability

    In Episode 7 of Tapped In, Anna Summersett and Benson Varghese break down one of the biggest end-of-year conversations for law firm owners: compensation. We cover what compensation really means (not just salary), and how your pay structure reflects your firm’s culture, values, and growth plan. You’ll hear a practical breakdown of the three most common models—lockstep, eat-what-you-kill, and hybrid/points-based—including the real-world pros/cons, scalability issues, and how to avoid internal friction. We also talk KPIs and incentive pay, why complex bonus systems can fail by execution, how to protect profitability while still rewarding top performers, and why accountability is essential if you want a compensation model to actually work. _ Lawft is the law practice management platform built for growth. It's built by lawyers for lawyers. Visit us online: lawft.com - Tapped in Podcast: https://www.youtube.com/playlist?list=PLyr28YlpxsGPXypeHliwwqBR9sULGGllj Want to grow your law firm with intention — not guesswork? Want real talk on leadership, marketing, and operations — not fluff? Check out Tapped In — the podcast for attorneys, law firm owners, and entrepreneurs building something that lasts. Hosted by Benson Varghese and Anna Summersett, it’s where candid insights meet actionable strategies. Get tapped in. Stay tapped in. - We built Lawft because we've been in your shoes. We've been frustrated by the limitations of existing platforms. We've wondered why we were using three pieces of software to accomplish closely related tasks. We've been frustrated by the lack of insightful, actionable reports that would actually help our firm grow. Who knows better than lawyers and members of law firms what our pain points are - and how to solve for them. That's how Lawft was born.

    44 min
  2. #6 - How We Balance Marriage, Parenthood, and Running a Law Firm

    12/12/2025

    #6 - How We Balance Marriage, Parenthood, and Running a Law Firm

    Running a business is hard. Running a business and a family together? That’s next-level. In this episode of Tapped In, Benson Varghese and Anna Summersett open up about what it’s really like to build a law firm while raising three boys—and why the line between work and home doesn’t just blur, it disappears. They talk about what they’ve learned about communication, trust, and balance (or lack thereof), how parenting changed the way they lead their firm, and why family-first policies make business sense. You’ll also hear about office “rage texting,” COVID-era parenting, and how they learned to disagree better—at work and at home. Whether you work with your spouse or just want to find more harmony between business and family, this episode is full of laughter, honesty, and hard-earned wisdom. _ Lawft is the law practice management platform built for growth. It's built by lawyers for lawyers. Visit us online: lawft.com - Tapped in Podcast: https://www.youtube.com/playlist?list=PLyr28YlpxsGPXypeHliwwqBR9sULGGllj Want to grow your law firm with intention — not guesswork? Want real talk on leadership, marketing, and operations — not fluff? Check out Tapped In — the podcast for attorneys, law firm owners, and entrepreneurs building something that lasts. Hosted by Benson Varghese and Anna Summersett, it’s where candid insights meet actionable strategies. Get tapped in. Stay tapped in. - We built Lawft because we've been in your shoes. We've been frustrated by the limitations of existing platforms. We've wondered why we were using three pieces of software to accomplish closely related tasks. We've been frustrated by the lack of insightful, actionable reports that would actually help our firm grow. Who knows better than lawyers and members of law firms what our pain points are - and how to solve for them. That's how Lawft was born.

    37 min
  3. #5 - Data That Moves the Needle: Metrics Law Firms Should Actually Track

    11/07/2025

    #5 - Data That Moves the Needle: Metrics Law Firms Should Actually Track

    After the heavy last episode, we go upbeat—because good data is empowering. Anna Summersett and Benson Varghese break down the exact metrics that matter for law-firm growth (and which ones are just vanity). We cover daily/weekly dashboards, attribution and ROI that actually tie to revenue, staffing forecasts, and how to use client-journey signals like NPS and sentiment to protect relationships before they sour. You’ll hear how to turn “numbers” into action: simplifying reports so non-MBAs can lead, coaching with data (not shame), dropping useless metrics, and adapting when the landscape shifts (SEO down, AI up). If you want your team emotionally neutral about metrics—and energized by results—this one’s your playbook. _ Lawft is the law practice management platform built for growth. It's built by lawyers for lawyers. Visit us online: lawft.com _ Tapped in Podcast: https://www.youtube.com/playlist?list=PLyr28YlpxsGPXypeHliwwqBR9sULGGllj _ Want to grow your law firm with intention — not guesswork? Want real talk on leadership, marketing, and operations — not fluff? Check out Tapped In — the podcast for attorneys, law firm owners, and entrepreneurs building something that lasts. Hosted by Benson Varghese and Anna Summersett, it’s where candid insights meet actionable strategies. Get tapped in. Stay tapped in. - We built Lawft because we've been in your shoes. We've been frustrated by the limitations of existing platforms. We've wondered why we were using three pieces of software to accomplish closely related tasks. We've been frustrated by the lack of insightful, actionable reports that would actually help our firm grow. Who knows better than lawyers and members of law firms what our pain points are - and how to solve for them. That's how Lawft was born.

    45 min
  4. #4 - How to Have Difficult Conversations (Without Drama)

    10/23/2025

    #4 - How to Have Difficult Conversations (Without Drama)

    In Episode 4 of Tapped In, partners Anna Summersett and Benson Varghese (Varghese Summersett) dig into the hardest part of leadership: having the tough conversations—calmly, clearly, and on time. Drawing on insights from Cy Wakeman’s Reality-Based Leadership and the practice of radical candor, they cover: separating facts from ego, compassion vs. empathy at the top, when to pause a volatile discussion, and how to coach underperformers with 30/60/90 plans and clear KPIs. They also unpack culture fit vs. competence, hiring for projected vs. actual growth, and knowing when cutting ties is the kindest move—for the team and the individual. If you lead a law firm (or any team), this episode gives you a practical playbook for drama-free performance. Lawft is the law practice management platform built for growth. It's built by lawyers for lawyers. Visit us online: lawft.com Tapped in Podcast: https://www.youtube.com/playlist?list=PLyr28YlpxsGPXypeHliwwqBR9sULGGllj Want to grow your law firm with intention — not guesswork? Want real talk on leadership, marketing, and operations — not fluff? Check out Tapped In — the podcast for attorneys, law firm owners, and entrepreneurs building something that lasts. Hosted by Benson Varghese and Anna Summersett, it’s where candid insights meet actionable strategies. Get tapped in. Stay tapped in. We built Lawft because we've been in your shoes. We've been frustrated by the limitations of existing platforms. We've wondered why we were using three pieces of software to accomplish closely related tasks. We've been frustrated by the lack of insightful, actionable reports that would actually help our firm grow. Who knows better than lawyers and members of law firms what our pain points are - and how to solve for them. That's how Lawft was born.

    42 min

About

Tapped In is a podcast for law firm owners, attorneys, and entrepreneurs who want to grow with intention, lead with purpose, and build something that lasts. Hosted by Benson Varghese and Anna Summersett, partners in both life and business, each episode pulls back the curtain on what it really takes to scale a law firm from scratch. From client experience and firm culture to marketing, leadership, and operations, we explore the wins, the mistakes, and the lessons learned along the way. Whether you're just getting started or ready to level up, this show gives you the mindset, tools, and candid insight to get, and stay,Tapped In.