TCN Talks

Chris Comeaux

Welcome to TCNtalks / Anatomy of Leadership. 

  1. What’s Broken in American Healthcare—and How to Fix It | Part One

    15시간 전

    What’s Broken in American Healthcare—and How to Fix It | Part One

    Is American healthcare truly serving patients—or has the system lost sight of its purpose? In this powerful episode of TCNtalks / Anatomy of Leadership, host Chris Comeaux welcomes Dr. Don Berwick, former Administrator of the Centers for Medicare & Medicaid Services (CMS), President Emeritus and co-founder of the Institute for Healthcare Improvement (IHI), and one of the world’s foremost experts in healthcare quality improvement. Together, they explore what’s broken in American healthcare, why healthcare reform is urgently needed, and how leaders can build a system that delivers better patient outcomes, higher quality care, health equity, value-based care, and a more sustainable future for healthcare organizations.  They also discuss the evolution of the Triple Aim into today’s Quintuple Aim, the growing influence of private equity in healthcare, the impact of healthcare policy, and why restoring purpose—not simply profitability—must become the foundation of modern healthcare leadership. Whether you’re a healthcare executive, hospice leader, hospital administrator, physician, nonprofit executive, or business leader, this conversation offers practical insights into improving healthcare while protecting the mission that first drew so many people into the profession. In this episode you’ll learn: ✅ Why the Triple Aim evolved into the Quintuple Aim—and why it matters today ✅ How financial incentives can conflict with quality patient care ✅ Why clinician purpose and workforce well-being are essential to healthcare excellence ✅ The growing impact of private equity and financialization across healthcare ✅ What healthcare leaders can do to improve patient outcomes while reducing waste ✅ Dr. Berwick’s vision for meaningful healthcare reform This conversation challenges conventional thinking and offers a hopeful vision for healthcare leaders who believe patients—not profits—should remain at the center of every decision. Don’t miss Part Two, where Dr. Berwick outlines the structural changes he believes could fundamentally reshape American healthcare. Subscribe for More Conversations If you enjoy conversations about healthcare leadership, hospice, healthcare innovation, leadership development, healthcare policy, and the future of patient-centered care, subscribe to TCNtalks / Anatomy of Leadership for weekly conversations with the leaders shaping the future of healthcare. Guest: Dr. Don Berwick, Former Administrator of CMS Host: Chris Comeaux, President / CEO of TELEIOS, author of The Anatomy of Leadership Teleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

    33분
  2. Part Two | AI, Hospice Fraud Crackdown & Medicare’s Future—The Biggest Healthcare Stories of 2026

    5일 전

    Part Two | AI, Hospice Fraud Crackdown & Medicare’s Future—The Biggest Healthcare Stories of 2026

    AI is transforming healthcare. Medicare policy is evolving. Regulatory scrutiny is intensifying. What do these changes mean for healthcare leaders, hospice executives, nonprofit organizations, and healthcare professionals? In Part Two of this quarterly healthcare leadership update, Chris Comeaux and Cordt Kassner examine the biggest healthcare trends of 2026, exploring how artificial intelligence in healthcare, Medicare policy, healthcare affordability, hospice fraud enforcement, regulatory compliance, and healthcare innovation are reshaping hospice and the broader healthcare industry. They discuss how AI is changing the healthcare workforce, why quality and transparency matter more than ever, and what healthcare executives should know about the future of hospice care, palliative care, and value-based healthcare. Whether you lead a hospice organization, health system, nonprofit healthcare organization, or healthcare business, this episode provides practical leadership insights to help you navigate healthcare policy changes, prepare for emerging technology, understand the future of Medicare, and make strategic decisions in an increasingly complex healthcare environment. If you’re interested in healthcare leadership, AI in hospice, healthcare management, Medicare reform, or the future of healthcare, this conversation will help you anticipate what’s next instead of simply reacting to today’s headlines. Episode Highlights ✔ AI: Augmenting people vs. replacing jobs ✔ Medicare policy and healthcare affordability ✔ Hospice fraud enforcement & regulatory trends ✔ Industry consolidation & nonprofit outlook ✔ Leadership strategies for navigating change 🎧 Subscribe for weekly conversations on healthcare leadership, hospice innovation, and the future of care. Co-Host: Cordt Kassner, PhD, Publisher of Hospice & Palliative Care Today VP Data Science & Research at 1520ai | CEO/Founder of Hospice Analytics Host: Chris Comeaux, President / CEO of TELEIOS, author of The Anatomy of Leadership Teleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

    29분
  3. AI, Hospice Fraud Crackdown & Medicare’s Future—The Biggest Healthcare Stories of 2026

    7월 1일

    AI, Hospice Fraud Crackdown & Medicare’s Future—The Biggest Healthcare Stories of 2026

    AI is changing healthcare faster than ever.  Medicare is under increasing pressure.  Hospice fraud is driving unprecedented regulatory action. The question isn’t whether healthcare is changing—it’s whether leaders are prepared for what’s next. In Part One of this quarterly TCNtalks / Anatomy of Leadership special, host Chris Comeaux welcomes healthcare strategist Cordt Kassner to break down the biggest healthcare stories shaping 2026.  Together, they examine the trends every healthcare executive, hospice leader, nonprofit executive, and business leader should be watching. Using Dr. Ira Byock’s strategic framework as their guide, Chris and Cordt explore the rapidly evolving role of artificial intelligence (AI) in healthcare, the growing crackdown on hospice fraud and abuse, Medicare’s financial future, healthcare affordability, quality measurement, workforce transformation, and the continued consolidation of the hospice industry. They also discuss how AI is likely to augment—not replace—healthcare professionals, why quality and transparency are becoming central competitive advantages, and what nonprofit organizations must do to thrive in an increasingly complex healthcare environment. If you’re responsible for leading a healthcare organization, hospice, palliative care program, nonprofit, or mission-driven business, this episode offers practical leadership insights and strategic perspective to help you prepare for what’s ahead. In this episode you’ll learn: • Why AI will fundamentally change healthcare leadership • How hospice fraud is reshaping federal oversight • What Medicare’s future could mean for providers • Why quality and transparency are becoming competitive advantages • How healthcare leaders can prepare for unprecedented industry change • What nonprofit healthcare organizations must do to remain relevant Subscribe for weekly conversations with today’s top healthcare, nonprofit, and business leaders as we explore leadership, innovation, strategy, and the future of healthcare. Co-Host: Cordt Kassner, PhD, Publisher of Hospice & Palliative Care Today | VP Data Science & Research at 1520ai | CEO/Founder of Hospice Analytics Host:  Chris Comeaux, President / CEO of TELEIOS | author of The Anatomy of Leadership Teleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

    35분
  4. Part 2 | Why Generations Clash at Work—And How Great Leaders Fix It

    6월 26일

    Part 2 | Why Generations Clash at Work—And How Great Leaders Fix It

    Your greatest leadership challenge may not be staffing shortages or AI—it may be leading a multigenerational workforce with vastly different communication styles, expectations, and values.  In Part 2 of Why Generations Clash at Work—And How Great Leaders Fix It, host Chris Comeaux welcomes nationally recognized generational leadership expert Karen McCullough for a practical conversation on multigenerational leadership, workplace culture, leadership communication, employee engagement, burnout prevention, organizational leadership, healthcare leadership, hospice leadership, nonprofit leadership, and the growing impact of artificial intelligence in the workplace. Discover why Baby Boomers, Generation X, Millennials, and Generation Z often approach work differently—and how great leaders build trust, improve communication, strengthen workplace culture, and create high-performing teams without stereotyping employees.  Whether you lead a healthcare organization, hospice, nonprofit, or business, this episode offers actionable leadership strategies for managing generational differences while preserving authentic human connection in an increasingly digital world. In this episode you’ll discover: ✔ Why generations often clash at work—and how leaders can bridge the gap ✔ How to build a stronger workplace culture through everyday leadership behaviors ✔ Why honest feedback creates trust and improves employee engagement ✔ How AI should enhance leadership—not replace human connection ✔ Practical ways to reduce burnout while strengthening collaboration across generations Karen also shares why leaders must stop putting people into generational boxes and instead focus on understanding individuals, creating psychological safety, and fostering cultures built on empathy, accountability, and trust.  You’ll also hear a thoughtful discussion about balancing technology with humanity, improving meetings, coaching younger employees, and creating workplaces where every generation can thrive together. If you’re passionate about leadership development, workplace culture, organizational culture, emotional intelligence, healthcare management, nonprofit leadership, hospice care, employee retention, team collaboration, and the future of work, this conversation is for you. 👍 If you enjoyed this episode, please Like, Subscribe, and Share it with another leader committed to building stronger teams and healthier workplace cultures. Guest: Karen McCullough, Keynote Speaker - Generations and Workplace Trends 26 Years Speaking on and Observing the Generations in the Workplace  Host: Chris Comeaux, President / CEO of TELEIOS / Author of The Anatomy of Leadership Teleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

    30분
  5. Why Generations Clash at Work—And How Great Leaders Fix It | Part One

    6월 24일

    Why Generations Clash at Work—And How Great Leaders Fix It | Part One

    Why do generations often clash at work—and what can leaders do to bridge the divide?  In this insightful first installment, Chris Comeaux sits down with nationally recognized generational expert Karen McCullough to explore the perspectives, experiences, and workplace expectations that shape Baby Boomers, Generation X, Millennials, and Generation Z.  Drawing from more than two decades of research and real-world consulting, Karen unpacks why many workplace conflicts are not personal attacks, but differences in generational perspective. Together, they examine how communication styles, views on commitment, work-life balance, feedback, technology, and leadership have evolved across generations. Karen shares practical insights for healthcare, hospice, nonprofit, and business leaders who are navigating multigenerational teams and seeking to create cultures where every generation can thrive.  This conversation challenges assumptions, encourages empathy, and provides a framework for leading through one of today’s most significant workplace dynamics.   Key Takeaways Generational workplace conflicts are often rooted in differing perspectives, not personal shortcomings or character flaws.Communication styles vary significantly across generations, creating misunderstandings around feedback, meetings, and collaboration.Generation X leaders are often balancing accountability with a growing need to coach and develop younger employees.Millennials and Gen Z have reshaped workplace expectations around purpose, flexibility, emotional intelligence, and work-life balance.Great leaders build stronger teams by understanding generational differences, adapting their leadership style, and fostering meaningful conversations.   Guest: Karen McCullough, Keynote Speaker - Generations and Workplace Trends 26 Years Speaking on and Observing the Generations in the Workplace  Host: Chris Comeaux, President / CEO of TELEIOS / Author of The Anatomy of Leadership If you’re leading a team across multiple generations, this episode is a must-listen. Subscribe to TCNtalks /Anatomy of Leadership, share this episode with your leadership team, and join us for Part Two as we continue exploring practical strategies for building stronger, more connected, and more effective workplaces. Your next leadership breakthrough may begin with understanding a different perspective. Teleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

    29분
  6. Part Two | Hospice, Ethics & Capitalism—A Powerful Conversation with UVA Darden School of Business

    6월 19일

    Part Two | Hospice, Ethics & Capitalism—A Powerful Conversation with UVA Darden School of Business

    Can healthcare remain compassionate in an age of private equity, artificial intelligence, and growing financial pressures? In this part two episode, Chris Comeaux continues conversation with Lauren Kaufmann, Assistant Professor of Business Administration at the Darden School of Business at the University of Virginia and Stephen Maiden, Managing Director of Case Writing Research Group, to discuss the future of healthcare, hospice, private equity, artificial intelligence, ethical leadership, and organizational mission. Drawing from their groundbreaking hospice case study, they explore why private equity has become one of the most controversial forces in healthcare, how AI is reshaping patient care and the workforce, and why measuring quality in hospice remains one of healthcare’s greatest challenges. This conversation goes far beyond hospice. It tackles questions every healthcare executive, nonprofit leader, entrepreneur, and business professional should be asking: ✔ Can mission-driven organizations survive growth? ✔ What causes mission drift? ✔ Is healthcare becoming too corporate? ✔ How should leaders balance profits and purpose? ✔ What role should AI play in human-centered industries? ✔ What does a “good death” actually mean? Our Guest: Lauren Kaufmann, Assistant Professor of Business Administration at the Darden School of Business at the University of Virginia Stephen Maiden, Managing Director of Case Writing Research Group Host:  Chris Comeaux, President / CEO of TELEIOS / author of The Anatomy of Leadership 👍 If you enjoyed this conversation, please like, subscribe, and share this episode with colleagues and friends who care about healthcare, leadership, ethics, and organizational excellence. Teleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

    37분
  7. Hospice, Ethics & Capitalism—A Powerful Conversation with UVA Darden School of Business | Part One

    6월 17일

    Hospice, Ethics & Capitalism—A Powerful Conversation with UVA Darden School of Business | Part One

    Few topics spark more debate in healthcare than the intersection of compassionate care, ethical responsibility, and financial sustainability. Can mission-driven hospice organizations survive—and thrive—in a healthcare landscape increasingly dominated by for-profit providers? In Part One of this compelling conversation, TCNtalks/Anatomy of Leadership host Chris Comeaux welcomes Lauren Kaufmann, Assistant Professor of Business Administration at the University of Virginia Darden School of Business, and Stephen Maiden, Managing Director of the Darden Case Writing Research Group.  Together, they discuss the groundbreaking business case developed around Teleios Collaborative Network and the evolving hospice industry. The conversation explores whether nonprofit hospice organizations possess unique structural advantages that can help them compete against larger, investor-backed healthcare models while remaining true to their mission.   Drawing on research, classroom discussions, and real-world leadership experiences, the guests examine topics including community trust, volunteerism, staffing ratios, organizational culture, governance, marketing, and ethical decision-making. They challenge assumptions about nonprofit and for-profit healthcare while offering a thoughtful exploration of what it takes to deliver “care as a relationship, not a transaction” in today’s healthcare environment.   Key Takeaways Nonprofit hospice organizations may possess structural advantages through community trust, volunteer engagement, and mission-driven cultures that are difficult for competitors to replicate.  The future success of nonprofit healthcare organizations depends not only on care quality but also on effectively communicating their value to patients and families.  Teleios’ hybrid model combines local independence with shared infrastructure, creating opportunities for scale while preserving community relationships.  Quality of care is often reflected in staffing levels, volunteer involvement, and personal relationships that may not be captured in traditional healthcare metrics.  Leadership, culture, and governance—not simply tax status—ultimately determine whether organizations fulfill their mission and deliver exceptional care.   Guest: Lauren Kaufmann, Assistant Professor of Business Administration at the Darden School of Business at the University of Virginia  Stephen Maiden, Managing Director of Case Writing Research Group Host: Chris Comeaux, President / CEO of TELEIOS, author of The Anatomy of Leadership Teleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

    31분
  8. Part Two | The Missing Middle in Healthcare—And Why It Matters

    6월 12일

    Part Two | The Missing Middle in Healthcare—And Why It Matters

    What if the most important care doesn’t happen in a hospital, hospice, or clinic—but in the moments in between? In Part Two of The Missing Middle in Healthcare—And Why It Matters, Chris Comeaux continues his conversation with Bridget Sumser and Sonya Dolan of Mettle Health to explore the often-overlooked gap between medical treatment and the lived human experience of illness. Together, they unpack the role of grief, community, language, and connection in supporting people facing serious illness, caregiving responsibilities, and end-of-life challenges. This episode challenges traditional healthcare thinking by asking a powerful question: Are we treating diseases while missing the deeper needs of the people experiencing them? Bridget and Sonya share their vision for a future where grief literacy, community support, and compassionate accompaniment become essential parts of care—not afterthoughts. Highlights from this Episode: ✔ Why the word “hospice” can create unintended barriers to care ✔ The difference between treating illness and caring for the whole person ✔ How grief begins long before death and affects all of us ✔ Why community—not healthcare alone—is the missing middle ✔ The future of serious illness support and human-centered care ✔ How anyone can learn the skills of accompaniment and compassionate presence ✔ Mettle Health’s vision for transforming the way we navigate illness, loss, and mortality Whether you’re leading a healthcare organization, caring for a loved one, or simply interested in improving the human experience of healthcare, this conversation will challenge and inspire you. Subscribe for more conversations on leadership, purpose, healthcare innovation, and human flourishing. Guest: Sonya Dolan Co-Founder, Mettle Health Bridget Sumser, LCSW; Director of Counseling and Programs, Mettle Health Host: Chris Comeaux, President | CEO of TELEIOS and author of The Anatomy of Leadership Teleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

    30분
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