Tea and Timbits

Scott Snowden + Andy Baqone
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Global perspectives on business development to help you prosper. "Business Development" is so much more than sales and marketing. This podcast is for motivated business leaders dealing with complexity, wanting to make changes happen. Brought to you weekly by Andy Baqone and Scott Snowden, you'll get validation that you're on the right track and you'll come away with new ideas to accelerate your plans. From the rocky shores of Lake Ontario and the dreary streets of London, this transatlantic duo opine about the things they wish they'd known long ago - most of which they've just figured out.

  1. Stakeholder Engagement: Herding Cats Without Setting the Sales Process on Fire

    قبل يومين

    Stakeholder Engagement: Herding Cats Without Setting the Sales Process on Fire

    Complex selling is never just about “the buyer” and “the seller.” We wish it were. It would make life much easier, and we could probably all spend less time in meetings pretending the spreadsheet is “basically under control.” In this episode, we talk about stakeholder engagement — the people inside and outside the deal who can quietly make everything work… or loudly make everything fall apart. That includes executives, delivery teams, partners, suppliers, finance, operations, customer service, and sometimes the person who appears halfway through the process with a very strong opinion and absolutely no context. The big takeaway? Stakeholder management does not have to be perfect. But it does have to exist. Even a simple list of who is involved, what they care about, what they are worried about, and how they affect the outcome can prevent a lot of firefighting later. And if you are always firefighting, well… we may have accidentally diagnosed the problem. In this week’s episode, we get into: Why stakeholder management goes beyond executive sellingHow to uncover hidden risks before they become expensive surprisesWhy internal delivery teams need to be involved earlierHow partners and suppliers shape the customer experienceWhy “known unknowns” are far better than “unknown unknowns”Have a listen, especially if your complex sales process currently relies on optimism, crossed fingers, and a heroic amount of Slack messages.

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  2. Complex Selling: Executive Selling Isn’t Just Suits in a Boardroom

    قبل ٥ أيام

    Complex Selling: Executive Selling Isn’t Just Suits in a Boardroom

    This week, we’re recording together in London for a rare in-person episode, which naturally means things go slightly off the rails before we even get to the topic. We kick things off with a story about hiring event security, where we learned the hard way that ticking qualification boxes doesn’t always mean someone can actually do the job. Turns out “having the badge” and “being able to climb stairs without needing a lie down” are apparently separate competencies. From there, we dive into the world of complex selling and executive selling — and why most big deals are won (or lost) long before the final proposal lands. We explore: Why executive selling is more than just presenting to senior leadershipHow to use your own executives as part of the sales strategyThe importance of coaching leadership teams before customer meetingsWhy one uninformed stakeholder can derail an entire dealHow to tactfully expand conversations to include hidden decision-makersThe role of context, repetition, and preparation in complex salesWhy executives need exposure to real customer conversations Along the way, we also accidentally turn the conversation into relationship advice and realise that executive communication skills might be just as useful at home as they are in the boardroom. It’s a practical, slightly chaotic conversation about influence, credibility, preparation, and the human side of complex deals.

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  3. Big Deals: Why Team Selling Isn’t a Crowd Sport

    ٦ مايو

    Big Deals: Why Team Selling Isn’t a Crowd Sport

    This week, we dive headfirst into the world of complex deals and team selling — and discover that the secret to winning big opportunities isn’t bringing eleven people and a 300-slide deck into a meeting. In fact… it’s usually the opposite. We explore why complex deals are more often lost to internal chaos than to competitors, how healthy businesses create healthier sales processes, and why clarity beats noise every single time. Along the way, we talk about overloaded pipelines, managing urgency without panic, executive sponsorship, customer alignment, and the importance of having one person truly “own” the opportunity. There’s also a cautionary tale involving eleven people heading into a defense contractor meeting… which thankfully became two people and three slides before anyone got hurt. As always, we manage to make complex sales sound both strategic and mildly ridiculous — which, honestly, is probably the most accurate description of enterprise selling anyone’s ever come up with.

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  4. Show Up, Stay Sharp, and Stop Guessing: The Real Work Behind Healthy Results

    ٢٩ أبريل

    Show Up, Stay Sharp, and Stop Guessing: The Real Work Behind Healthy Results

    In this bonus episode, we doubled down on what actually drives healthy teams and results—and spoiler alert: it’s not luck, and it’s definitely not another fancy spreadsheet. We kicked things off with a simple but powerful reminder: just showing up (literally, in person) can unlock opportunities you didn’t even know existed. Turns out, a casual “while you’re here…” can be worth six figures. Not bad for a day out of the office. From there, we unpacked our slightly cheesy but surprisingly effective framework: capability, culture, capacity, and consistency. We talked about why consistency is usually the first thing to slip (guilty), and how without it, everything else quietly falls apart. We also got into the habit most teams get wrong—only reviewing what went badly. Instead, we made the case for digging into wins and understanding what actually worked (because let’s be honest, “we lost on price” tells you absolutely nothing). And finally, we brought it all together with one key idea: healthy businesses are built by design, not by accident. No shortcuts, no magic—just deliberate effort, reflection, and a bit of resilience when things don’t go to plan. If you’ve been chasing better results without stepping back to look at how you’re operating, this one’s for you.

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  5. Fifteen Minutes That Changed Everything (And Why Zoom Never Will)

    ٢٢ أبريل

    Fifteen Minutes That Changed Everything (And Why Zoom Never Will)

    This week, we wrap up our “Healthy Team, Healthy Results” series with a tools episode—but not the kind you’d expect. We kick things off with a story that perfectly proves why getting out from behind the screen still matters. What started as a routine 15-minute client meeting turned into a game-changing discovery… all because we were physically in the room. Turns out, you can’t replicate hallway chats and off-script insights on Zoom (we’ve tried—awkwardly). From there, we dig into tools—not just the usual suspects like CRMs and calendars—but the ones that actually support culture, collaboration, and long-term business health. Think corporate social media used properly (yes, really), peer-to-peer recognition platforms, learning systems that don’t make you want to cry, and even… office chairs. The big takeaway? Tools don’t fix broken processes—they amplify whatever discipline you already have. So if things are messy… well… congratulations, you’ve just bought yourself a faster mess.

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  6. Healthy Leaders, Healthy Teams: Why Your Calendar Might Be Your Best Workout

    ١٥ أبريل

    Healthy Leaders, Healthy Teams: Why Your Calendar Might Be Your Best Workout

    We used to think “healthy body” in business conversations meant… well… eating a salad and pretending we enjoy it. Turns out, it’s a bit more important than that. In our latest episode, we got into something that doesn’t get talked about enough:> Leaders set the tone — not just with strategy, but with how they live and work If you’re constantly stressed, skipping breaks, and powering through holidays… guess what your team thinks “normal” looks like? A few things we discussed: Why blocking vacation time in advance actually worksThe difference between customer service and customer experience (and why it matters more than you think)How a lack of structure quietly leads to burnout, bad decisions, and takeout-for-the-third-time-this-week energyAnd why “treating yourself” can become a slippery slope if you’re not carefulNone of this is revolutionary.But it is the stuff that quietly separates healthy teams from chaotic ones. We’re not perfect at it (far from it), but we’re trying to be more intentional — and this episode was a good reminder. If you’ve ever said “I’ll take a break after this week”… this one’s for you. #Leadership #TeamCulture #Wellbeing #BusinessGrowth #CustomerExperience

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  7. Culture Isn’t a Poster: Why Your Team Feels It (or Doesn’t)

    ٨ أبريل

    Culture Isn’t a Poster: Why Your Team Feels It (or Doesn’t)

    In our latest episode, we got into a conversation that started with a global meeting powered by live AI translation (very cool, slightly sci-fi), and quickly turned into something deeper: Why do some teams just work… while others feel like chaos in slow motion? We’ve both seen businesses where: The values are beautifully written… but completely ignoredEveryone is “busy”… but nothing moves forwardAnd somehow everything is urgent all the timeAnd we’ve also seen the opposite: Clear expectationsReal accountabilityDifferent working styles… but shared standardsThat’s culture. Not perks. Not posters. Not pizza Fridays. Just clarity, consistency, and what actually gets reinforced when no one’s looking. If you’re leading a team right now, ask yourself one question:“What behaviours are we accidentally rewarding?” That answer will tell you everything. Give it a listen if you’re trying to build a healthier team (or fix one that’s gone a bit sideways like ours have in the past…)

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  8. Don’t Be the April Fool: Why Great Teams Train the Basics (Relentlessly)

    ١ أبريل

    Don’t Be the April Fool: Why Great Teams Train the Basics (Relentlessly)

    Ever sat through “training” where you click play, zone out, and hope there’s no quiz at the end? 😅 Yeah… we’ve all been there. In our latest episode, we talk about why most training doesn’t work—and what actually does. Turns out: It’s not about more contentIt’s not about clever hacksAnd it’s definitely not about ticking a boxIt’s about changing behaviour. We break down:Why great teams obsess over the basics (yes… again)Why managers need to be trained before their teamsAnd a simple framework (EDIP) that actually makes training stick Also… a gentle reminder:You can take your work seriously without taking yourself too seriously. That might just be the secret ingredient. Give it a listen if you want your team to stop “doing training”… and start actually improving. #SalesLeadership #Training #TeamPerformance #B2B #Leadership

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Global perspectives on business development to help you prosper. "Business Development" is so much more than sales and marketing. This podcast is for motivated business leaders dealing with complexity, wanting to make changes happen. Brought to you weekly by Andy Baqone and Scott Snowden, you'll get validation that you're on the right track and you'll come away with new ideas to accelerate your plans. From the rocky shores of Lake Ontario and the dreary streets of London, this transatlantic duo opine about the things they wish they'd known long ago - most of which they've just figured out.

المعلومات

  • صناع العمل
    Scott Snowden + Andy Baqone
  • سنوات النشاط
    ٢٠٢٣ - ٢٠٢٦
  • الحلقات
    ١٣٢
  • التقييم
    ملائم
  • حقوق النشر
    © Scott Snowden + Andy Baqone
  • موقع البرنامج على الويب
    Tea and Timbits