Healthcare Communication: Effective Techniques for Clinicians

https://webcampus.med.drexel.edu/PCHC/

Listen to communication experts in the healthcare industry talk about most effective practices, lessons learned and how to overcome clinician challenges in communicating with patients.

  1. Teaching Communication Skills

    11/30/2019

    Teaching Communication Skills

    Dennis Novack, MD, founder of DocCom.org, an online communication skills program for hospitals, residency programs and medical schools, discusses the influence of Dr. George Engel, research about the impact of good communication skills and best practices for teaching communication skills. This is the final episode of the podcast. Host Barbara Lewis can be reached at BarbaraLewis@JoansFamilyBillOfRights.com.

    22 min
  2. How to Ensure Trainee Well-being

    11/23/2019

    How to Ensure Trainee Well-being

    Mitchell D. Feldman, MD, MPhil, discusses how to mentor trainees to help them find their purpose and reconnect with their reason for entering the profession; the steps for integrating personal and professional life; the Japanese ikigai as a guide; traits of compulsivity and three questions at the end of the day to reconnect with purpose.

    23 min
  3. Incorporating Relationship-Centered Communication Strategies into Clinical Skills Courses

    11/16/2019

    Incorporating Relationship-Centered Communication Strategies into Clinical Skills Courses

    Rob Shochet, MD, discusses relationship centered communication strategy, three important skill sets, how to use the computer in the exam room and other communication techniques.

    19 min
  4. How to Use Hypnosis to Improve Outcomes

    11/09/2019

    How to Use Hypnosis to Improve Outcomes

    John Christensen, PhD, describes the medical conditions where hypnosis is used and verbal techniques on how to use hypnosis by talking to patients to improve outcomes.

    19 min
  5. The Ability to Find Joy in the Midst of Tragedy: An Afghan Surgeon's Perspective

    11/02/2019

    The Ability to Find Joy in the Midst of Tragedy: An Afghan Surgeon's Perspective

    Homa Dost, MD, a surgeon in Afghanistan discusses the challenges in finding joy in her work.

    12 min
  6. Empathic Communication Strategies

    10/26/2019

    Empathic Communication Strategies

    Elizabeth Morrison, LCSW, MAC, discusses the fascinating research on empathy's impact on health outcomes and three important techniques to convey empathy.

    24 min
  7. Remediating Communication Skills in Medical Students

    10/19/2019

    Remediating Communication Skills in Medical Students

    Kathy Cole-Kelly, MS, MSSW, discusses how to identify medical students who need communication remediation and the specific steps she undertakes to ensure they pass Step 2 CS.

    16 min
  8. Patient-Centered Interviewing to Uncover Mental Health Issues

    10/12/2019

    Patient-Centered Interviewing to Uncover Mental Health Issues

    In about a quarter of all patients seen in a year have in a mental health disorder of depression, substance use or anxiety. Unfortunately, clinicians aren't trained on what to do. Oftentimes, the physical symptoms signal an underlying mental issue. Listen to Bob Smith, MD, talk about the red flag complaints and how treating the mental disorder helps the physical ailment. His episode on patient-centered interviewing is one of the top three downloaded podcasts.

    22 min
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Listen to communication experts in the healthcare industry talk about most effective practices, lessons learned and how to overcome clinician challenges in communicating with patients.

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