Brick and mortar isn’t dying, just evolving. Tyler Carlson of SiteZeus sits down with retail industry experts to discuss the intersection between retail and technology, how these individuals embraced or avoided this evolution, and how that affected the business.
0031 Austin Smith, Savory Fund
1. People are what makes or breaks a brand
2. Learning from others’ stories and best practices in the restaurant industry
3. Focusing on creating happy employees will, in turn, create happy customers
0030 David Beitz and George Daigh, Planned Grocery
Changes to the grocery industry caused by COVID-19
Why some grocery stores don’t make it past the planning stages
How Planned Grocery came to be
0029 Anonymous Restaurant Professional
0028 Jim Mizes, Blaze Pizza & SiteZeus
3 main takeaways:
1. Examples of the initiatives restaurants have taken to reach customers in new ways.
2. What restaurant professionals should be doing to ensure they make it to the other side.
3. How the future of the restaurant business will look.
0027 Fred LeFranc, Results Thru Strategy
3 main points:
Things that Fred learned from his mentors, like Rich Melman from Lettuce Entertain You, and how it molded him into the business consultant he is today How technology advancements disrupted the industry - both in front-of-house and in the kitchen How restaurants can improve the experience for their customers Speaker Bio:
Fred LeFranc originally began his career in the restaurant industry in Chicago at Lettuce Entertainment Expertise. He then worked with El Torito when the brand had only 18 restaurants, which lead to opening a restaurant in Laguna Beach and growing it to 250 locations. Fred has worked as CEO for over half-a-dozen restaurants. When he recognized that the industry was entering an era of creative destruction, Fred decided to open his business, Results Thru Strategy.
Working as a Chaos Strategist with Results Thru Strategy, Fred finds order in disorder working with entrepreneurs, investors, and c-suite executives. Helping companies find their purpose that resonates with each team member that makes the company who they are. He believes that trust and discretion is what makes his business relationships last long. Working with both big and small brands, he provides guidance and strategy to be a successful business no matter the hardship.
0026 Dee Ann Turner, Chick-fil-A
Customer ReviewsSee All
Entertaining, insightful and actionable!
Really love what Tyler and the SiteZeus team are doing with this podcast! The conversations are incredible and definitely apply to business success beyond just physical retail stores (case and point: episode 22 was a masterclass on prioritizing long-term health of a business over short-term profits). Highly recommend listening and subscribing today if you want to learn how to level-up your business's performance and its ability to leverage the technology of our time!