Retailistic

Deborah Weinswig
  • 5.0 (10)
  • MARKETING
  • UPDATED SEMIMONTHLY

Join Deborah Weinswig of Coresight Research as she hosts discussions on a range of topics at the intersection of retail and technology.

  1. 3D AGO

    From Returns to Revenue: How AI is Turning Customer Pain into Loyalty and Insights

    Key  topics Impact of AI on retail customer experience Supply chain and logistics transformation through AI Measuring ROI and success metrics in AI deployments   Chapters 00:00 Introduction to Crescendo and AI in Customer Service 04:31 The Evolution of Customer Experience and Returns 09:33 AI Implementation Challenges and Expectations 14:09 Defining Customer Experience Across Channels 18:36 The Role of AI in Enhancing Customer Experience 26:06 Navigating AI's Potential and Realistic Applications 27:47 Transforming Customer Experience with AI 29:02 Personalization in Customer Engagement 30:59 The Evolution of Consumer Behavior 32:52 The Synergy of Digital and In-Store Experiences 34:39 Empathy in Customer Service 36:38 The Importance of Small Gestures 39:43 Lightning Round: Insights on AI and CX

    48 min

  2. APR 7

    From Obscure Forum to AI Goldmine: How Reddit Just Changed the Game for E-Commerce Brands

    Key  topics Reddit's evolution and business model Leveraging Reddit for brand marketing Reddit's role in AI and LLM citations Best practices for brand engagement on Reddit Community dynamics and subreddit management   Chapters 00:00 The Evolution of Reddit 02:17 Reddit vs. LinkedIn: A Comparative Analysis 04:47 Subreddit Dynamics and Brand Engagement 07:32 The Role of Reddit in E-commerce and Marketing 10:31 Leveraging Reddit for AI and SEO Strategies 13:05 Best Practices for Brands on Reddit 16:03 Understanding Customer Insights through Reddit 18:31 The Future of Reddit and Brand Interactions 21:30 Personal Experiences and Community Engagement 23:55 Final Thoughts and Key Takeaways

    33 min

  3. MAR 24

    The Death of the Trend: Why Retail is Looking to Defense and Biotech for the Future

    Key Topics AI-driven demand planning with Palantir The impact of synthetic models and the uncanny valley Robotics in supply chain and manufacturing The role of space technology in retail innovation The importance of understanding consumer expectations in tech adoption   Chapters 00:00 Navigating Creative Destruction in Retail 01:57 The Role of Innovation in Business 04:43 AI and the Death of Trends 07:04 Synthetic Models and Their Implications 09:50 The Future of Robotics in Supply Chain 12:12 Transforming Retail Experiences 14:31 The Evolution of Manufacturing and Supply Chain   Resources South by Southwest - https://www.sxsw.com/ CES (Consumer Electronics Show) - https://www.ces.tech/ Palantir Technologies - https://www.palantir.com/ Archetype AI - https://archetype.ai/ Qualcomm - https://www.qualcomm.com/

    23 min

  4. MAR 17

    From Soccer Fields to Factory Futures: Why Emotional Intelligence Will Reshape American Manufacturing

    Key  topics Supply chain resilience and innovation The role of cities in manufacturing and smart city development The importance of emotional intelligence in leadership and industrial policy   Chapters 00:00 The Passion for Soccer 04:14 Manufacturing and Advanced Technologies 10:07 Smart Cities and Emotional Intelligence 15:51 Supply Chains and Community Resilience 21:14 Urban Design and Food Systems 24:14 Craftsmanship and the Art of Making 27:16 Navigating the Journey to New York City 29:49 The Role of Community in Manufacturing 30:40 Joining the World Economic Forum 35:08 Building Ecosystems in Advanced Manufacturing 37:01 The American Manufacturing Futures Institute 40:47 Redefining Success in Manufacturing 45:53 The Power of Collaboration and Community   Resources CoreSight Research - https://coresight.com American Manufacturing Futures Institute - https://manufacturingfuturesinstitute.org Richard Sennett, The Craftsman - https://www.amazon.com/dp/046502711X World Economic Forum - Center for the Fourth Industrial Revolution - https://www.weforum.org/center-for-the-fourth-industrial-revolution City College of New York - https://www.cuny.edu

    50 min

  5. MAR 10

    Ten Years of Shoptalk Magic: How AI Is Reinventing Stores, Loyalty, and the Customer Experience

    Key Topics The evolving role of AI in retail Highlights of Shoptalk Spring 2026 Strategies for store and supply chain transformation Customer loyalty and emotional engagement Emerging retail technologies and startups   Chapters 00:00 Shop Talk Spring Preview 02:23 AI's Impact on Retail 05:17 Startup Pitch Evolution 08:01 Transforming Retail Operations 10:36 The Role of Physical Stores 13:02 Returns and Customer Experience 15:32 Nostalgia and Emotional Loyalty 18:03 AI in Retail: Challenges and Opportunities 20:25 Lightning Round Insights   Resources Shop Talk Spring 2026 - https://www.shoptalk.com Coresight Research - https://coresight.com Deborah Weinswig on LinkedIn - https://www.linkedin.com/in/deborahweinswig Roquan Lucas on LinkedIn - https://www.linkedin.com/in/roquanlucas

    38 min

  6. MAR 3

    SCOTUS Shocker: Navigating Tariff Refunds, New Duties, and Retail Survival Strategies

    Takeaways The Supreme Court ruling on tariffs is a significant development for retailers. Refund processes for tariffs are expected to be expedited due to public attention. Companies need to proactively mitigate risks associated with potential class action lawsuits. The landscape of tariffs is changing, with new regulations being introduced. The green trade movement is gaining traction, but companies face challenges in prioritizing sustainability. Domestic manufacturing, especially for PPE and pharmaceuticals, is a focus for the current administration. Compliance with trade laws is becoming increasingly important for companies. AI is being utilized by customs for enforcement, creating new challenges for importers. Specialization in trade law can provide a competitive advantage in the industry. Personal experiences and insights can guide career paths in trade law.   Chapters 00:00 Supreme Court Ruling on Tariffs 05:29 Consumer Impact and Retailer Strategies 10:41 De Minimis and Sourcing Strategies 15:51 Compliance and Duty Mitigation Strategies

    41 min

  7. FEB 10

    The Hidden AI Revolution in Luxury: Lessons from Shoptalk Luxe on Staying Human in a Digital Age

    Takeaways The luxury market is undergoing significant digital transformation. Startups are crucial in driving innovation within the luxury sector. Invisible AI is reshaping customer engagement strategies. Resale markets are growing rapidly, especially in fashion. Consumer behavior has shifted post-pandemic, affecting luxury sales. The luxury market is bifurcating, with wealth concentration at the top. Emotional engagement is key for luxury consumers. Local luxury brands are gaining traction against established players. Department stores are evolving into experiential platforms. Defining luxury is becoming more complex, focusing on experiences over products.   Chapters 00:00 Exploring the Luxury Market Landscape 02:56 Digital Transformation in Luxury Retail 05:18 The Role of Startups in Luxury 08:10 Invisible AI and Customer Engagement 11:08 Resale Market Dynamics 13:40 Consumer Behavior Shifts Post-Pandemic 16:18 Luxury Market Bifurcation 19:05 The Importance of Emotional Engagement 21:53 Geographical Insights in Luxury Consumption 24:40 The Rise of Local Luxury Brands 27:16 Department Stores and the Luxury Experience 29:55 Defining Luxury in a Changing Market 32:06 Future Opportunities in Luxury Retail

    43 min

  8. 12/23/2025

    85 Years Young and Still Deal-Making: Retail Legend Gilbert Harrison on Entrepreneurs, E-Commerce, and What’s Next

    Video of this episode is here   Takeaways Gilbert Harrison reflects on his 60th wedding anniversary and 85th birthday. He founded Financo after realizing the potential in investment banking. Retail fascinated Gilbert due to its growth potential and dynamics. Successful CEOs possess unique vision and entrepreneurial spirit. Investment banking requires understanding both numbers and people. E-commerce has drastically changed consumer shopping habits. The discount retail sector has evolved significantly over the years. Mergers and acquisitions often fail due to lack of understanding of motivations. Brand aggregators are reshaping the retail landscape but may lack entrepreneurial spirit. Gilbert emphasizes the importance of mentorship and giving back to the community.   Chapters   00:00 The Genesis of Financo 02:24 Navigating the Retail Landscape 05:01 Investment Banking Insights 07:27 The Evolution of Discount Retail 09:45 The Impact of E-commerce 12:10 The Art of Deal-Making 14:35 Reflections on Leadership and People 16:57 The Future of Retail and Investment Banking 24:15 The Sad Fate of Stewart's Company 26:23 The Changing Landscape of Investment Banking 29:57 Confidentiality in Deal-Making 33:44 The Future of Retail and Consumer Preferences 35:35 The Rise of Brand Aggregators 37:39 The Impact of Brand Aggregators on Competition 39:57 Advice for Young Professionals 42:43 Building Confidence and Resilience 45:39 The Importance of Giving Back

    49 min
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Ratings & Reviews

5
out of 5
10 Ratings

About

Join Deborah Weinswig of Coresight Research as she hosts discussions on a range of topics at the intersection of retail and technology.

Information

  • Creator
    Deborah Weinswig
  • Years Active
    2021 - 2026
  • Episodes
    206
  • Rating
    Clean
  • Copyright
    © 2021 Coresight Research
  • Show Website
    Retailistic

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