Tech Beyond the Hype

Informa TechTarget

A podcast to help you get your head around big trends in the ever-changing landscape of work. TechTarget Editor Ana Salom welcomes industry leaders and tech experts to shed light on the transformative trends shaping the global economy— ESG, AI, Web 3.0, Blockchain, Machine Learning—and explore their impact on the future of business and work.

  1. 11/19/2024

    Is Your Website Speaking to Users, or Just Tracking Clicks?

    Today’s online customers expect seamless, intuitive digital experiences. But how well do you really understand what they need—or where they’re experiencing friction? In this episode, I sit down with Scott Voigt, CEO of FullStory, to unpack how behavioral data is redefining what’s possible for businesses aiming to understand customer interactions beyond basic click tracking.   Scott explains how companies can capture a more complete view of user behavior by listening to signals like "rage clicks" and "dead clicks," allowing them to spot issues, eliminate friction, and personalize interactions in real time.We dive into how these insights help businesses move past assumptions, using real data to improve engagement, conversions, and overall satisfaction.   Scott also discusses the role of AI in interpreting these complex data patterns and explains why behavioral data is crucial for building digital experiences that are not only effective but also privacy-conscious.  Scott brings clarity to a complex, challenging area of business and offers actionable insights for any tech leader interested in transforming their digital experience strategy. This episode is essential for anyone looking to harness the power of behavioral data to create websites that do more than track clicks—they actually connect with users.    Links     FullStory - https://www.fullstory.com/   FullStory Blog - https://www.fullstory.com/blog/   Follow Scott Voigt - https://www.linkedin.com/in/scottmvoigt/

    29 min
  2. 10/22/2024

    Is your IT infrastructure ready for AI?

    According to recent ESG research, a whopping 84% of organizations are rethinking how they deploy applications as AI enters the picture. It's becoming clear that for AI to deliver real value, it needs quality data behind it. This is pushing IT leaders to take a fresh look at how they approach infrastructure. Join me as I sit down with Scott Sinclair, Practice Director at Enterprise Strategy Group, to dive into ESG's latest findings on how organizations are reshaping their infrastructure for AI. We unpack some fascinating trends, including: Why companies are starting to question if "cloud-first" makes sense for AI The real costs of moving data around for AI (spoiler: it's more complex than you think) An unexpected plot twist: highly regulated industries are actually leading the AI charge Smart ways to start small but build for growth Why your data strategy could make or break your AI success Getting the right mix of cloud and on-prem for AI workloads Real-world tips for building AI infrastructure that won't break the bank Scott brings hard data and real-world examples to cut through the hype around AI infrastructure. Whether you're just dipping your toes into AI or scaling up existing projects, you'll walk away with practical insights you can actually use.   Subscribe via Spotify: https://open.spotify.com/show/5mKnQYI6PLsnl4RZT2WYdz Subscribe via Apple Podcasts: https://podcasts.apple.com/us/podcast/tech-beyond-the-hype/id1681089332  Subscribe via YouTube Music: https://music.youtube.com/playlist?list=PL5OdmBrO1LpklunLxwIX5AgqfmXQcdC-8&si=Dj5Ut42LxcCiTZPS

    34 min
  3. 07/16/2024

    Supercharging marketing strategies with data

    In today's rapidly evolving digital landscape, marketers face the challenge of balancing creative intuition with data-driven decision-making. As technology advances and consumer behaviours shift, the art and science of marketing are increasingly intertwined, requiring professionals to master both realms to achieve success.  In this episode, I'm joined by Amy Lewis - a seasoned product marketer from GitHub - who shares valuable insights into navigating this delicate balance in the world of tech marketing. She explores how creativity and data analysis come together to shape effective marketing strategies in the digital age.  We explore the intricacies of managing remote teams while fostering creativity, and discuss how data can inform and enhance creative processes without stifling innovation. Our conversation spans from personalization strategies to the evolution of SEO, all through the lens of balancing art and science in marketing.  Join us for this enlightening discussion that reveals how successful marketers are blending creativity with data to drive impactful campaigns and build meaningful connections with their audiences.  We discuss:   The intersection of creativity and data in modern marketing strategies  Using data to inform and enhance creative processes  Balancing personalization with data privacy concerns  The role of intuition in data-driven decision making  Fostering creativity in remote team environments  The evolution of SEO and content marketing in the data age  Measuring the impact of creative campaigns with analytics  Adapting creative approaches for different generations based on data insights    Follow Amy on LinkedIn: https://www.linkedin.com/in/amyhlewis/

    27 min
  4. 07/01/2024

    Is AI improving business' decision-making?

    "Your AI journey does not start with AI. It starts by understanding how does our organization create value for our constituents and our stakeholders?" In this episode, Bill Schmarzo (Customer AI and Data Innovation Strategist at Dell Technologies) takes us deep into the dynamic world of AI, sharing his insights on the transformative potential that successful AI adoption can for organizations and societies.     With a wealth of experience and unique insights to offer, Bill challenges conventional approaches to decision-making and offers practical strategies to maximize the impact of AI. Join us as we unravel the secrets to successful AI implementation, exploring topics like:  Optimizing around aspirations: understand the transformational power of AI  Why good decision-making is more important than ever in the era of AI  The value of data literacy and inclusion in driving more ethical AI outcomes   And more..    Follow Bill Schmarzo:  LinkedIn: https://www.linkedin.com/in/schmarzo/     Books cited in the episode:  Bill Schmarzo, 'AI & Data Literacy: Empowering Citizens of Data Science' - https://www.amazon.com/AI-Data-Literacy-Empowering-Citizens-ebook/dp/B0C6TZ7MRF?ref_=ast_author_mpb   Bill Schmarzo, 'The Economics of Data, Analytics, and Digital Transformation: The theorems, laws, and empowerments to guide your organization's digital transformation' https://www.amazon.com/dp/1800561415/ref=tsm_1_fb_lk

    26 min
  5. 06/11/2024

    Corporate Governance in Flux: Diversity, Accountability, & Community Building

    Corporate boardrooms and senior executives are facing unprecedented scrutiny. The convergence of complex social issues, technological advancements, and global events is reshaping expectations around transparency, accountability, and ethical leadership. From sustainability standards to cybersecurity threats, leaders must navigate a challenging environment where innovation meets responsibility, shaping the future of leadership.  In this episode, I'm joined by Coco Brown, the founder and CEO of Athena Alliance. Coco delves into the profound shifts in corporate governance and responsibility that have taken place over the past few decades.   We explore the increasing visibility and accountability required of corporate boards in today’s interconnected world. Coco provides valuable insights into how boards must now navigate complex social issues, technological advancements, and global events. She also explains how corporate messaging is shifting away from mass marketing towards community-driven strategies that foster genuine engagement and product success.   Join us for this enlightening conversation that champions diverse impact and strategic governance in an ever-evolving corporate world.  We discuss:  - The evolution of corporate governance  - The critical role of diversity and inclusion in executive leadership  - Why it's important to gain cross-functional experience within an organization before aiming for board roles  - How communities are helping organizations define and promote products  - How to build communities around products to dominate marketing categories    Athena Alliance: https://athenaalliance.com/   Connect with Coco: https://www.linkedin.com/in/cocobrown/

    30 min

About

A podcast to help you get your head around big trends in the ever-changing landscape of work. TechTarget Editor Ana Salom welcomes industry leaders and tech experts to shed light on the transformative trends shaping the global economy— ESG, AI, Web 3.0, Blockchain, Machine Learning—and explore their impact on the future of business and work.