Tech for Business

Computer Integration Technologies (CIT)
  • 5.0 (3)
  • BUSINESS
  • UPDATED WEEKLY

Overwhelmed by technology acronyms? Stressing about cybersecurity? Join team members from CIT and their guests as they discuss technology for small to medium businesses.

  1. AI Live Chats: Enhancing Business Operations

    2D AGO

    AI Live Chats: Enhancing Business Operations

    In the first AI Live chat on LinkedIn, Kelsey interviews CIT President and CEO Kyle about how he uses Claude Code as an agent-based executive assistant running locally on his MacBook. Kyle describes building MCP connectors into business systems like Halo (ticketing/PSA), NetSuite (financials), email, and team chats, plus using “skills” that load only when needed to save tokens and cost. He explains how he prompts in plain language while the AI helps build the setup, and shares examples like generating daily “morning” and end-of-day recaps, creating customer health summaries, and quickly producing spreadsheets to identify inactive customers by correlating invoicing and support data. They discuss rapid shifts in AI-assisted coding, data quality checks, ROI, and how AI may transform roles more than replace them. 00:00 Welcome And Setup 00:47 CEO Nighttime AI Habits 01:45 Building A Local Agent 03:44 Daily Workflow With Claude 05:11 Plain Language Development 07:37 Claude For Everyone 08:54 Skills And MCP Explained 14:19 AI Writing Software Shift 16:59 Productivity ROI Examples 19:56 Quick Hit Use Cases 20:55 Voice Notes to Tasks 21:19 Instant Customer Checkins 23:14 Reengaging Stale Accounts 26:21 Access Permissions and Data Quality 28:07 Validating AI Outputs 29:28 Cost Value and Key Users 31:44 Daily Recap Replacing Dashboards 33:37 Agents and the Future of Work 36:05 Replacing vs Transforming Roles 41:35 Adoption Advice and Wrap Up

    44 min
  2. South Korea's Basic AI Act

    MAR 4

    South Korea's Basic AI Act

    Human Oversight, Transparency & What It Means for Global AI Regulation In this episode, Todd (COO & CISO) and Nate (Director of Cybersecurity) to discuss South Korea’s new AI Basic Act and what it signals for AI regulation globally. They outline the law’s focus on guardrails such as mandatory disclosure when AI is used, clear labeling of AI-generated content, human oversight in high-impact areas (like healthcare and critical infrastructure), and explainability around how AI-driven decisions are made. The conversation compares South Korea’s approach as a middle ground between the EU’s stricter governance (EU AI Act) and the US’s current emphasis on innovation and some AI deregulation, while noting the US has limited election-related rules around deepfakes. They discuss real-world risks like AI errors in allergen data, misleading or harmful AI content, and business impacts including compliance pressure, the importance of human validation, and maintaining an inventory of where AI is used to address “shadow AI.” They also note that South Korea’s fines appear relatively small compared to EU-style penalties, and that broader impact will depend on enforcement and how regulations evolve over the next several years. 00:00 AI Regulation Kickoff 00:26 South Korea AI Act Basics 01:17 Transparency and Labeling Rules 02:22 Elections and Deepfakes 03:21 Real World Risk Examples 04:39 Global Approaches EU US Korea 05:41 How Global Rules Shift 07:20 US Policy Tensions and Lawsuits 09:00 Business Compliance and Fines 10:10 Explainable AI in Banking 11:16 Regulated Marketing Disclosures 13:23 Shadow AI and Inventories 14:33 Explainable AI Expectations 14:46 Disclosure and AI Skepticism 15:50 AI in Customer Delivery 16:29 Code Risk and Accountability 17:18 Hallucinations in Compliance 18:03 Human in the Loop 18:59 Leadership and Validation 19:50 High Stakes Decisions 20:59 Regulation and Enforcement 21:34 Wrap Up and Next Episode

    22 min
  3. Master Prompting: Strategies for Success

    FEB 18

    Master Prompting: Strategies for Success

    CEO & President Kyle and Graphic Designer & Brand strategist Kelsey explore how prompting has evolved from using AI like a “smarter Google” to structured strategies that deliver sharper, less generic results. They break down the CRIT framework (Context, Role, Interview, Task), share why detailed context reduces hallucinations, and explain how prompt libraries and model memory speed up repeatable work. The conversation also dives into context engineering with tools like Microsoft 365 Copilot and Google Workspace Gemini to make AI outputs more relevant and secure. Plus: common prompting mistakes, model comparisons, multimodal inputs, and how to onboard teams without losing brand consistency. Listen now to level up how you work with AI. 00:00 Prompting Then vs Now: From “Smarter Google” to Strategic Skill 00:39 Why AI Sounds Vanilla: Averages, Models & AI Slop 01:33 Prompt Engineering & the CRIT Framework 02:35 Interview-Style Prompts: Fewer Hallucinations, Better Results 04:10 Garbage In, Garbage Out: Treat AI Like a New Hire 05:04 Let AI Help Write Prompts + Tools & Libraries 07:08 Why One-Liners Fall Flat (Contractor Analogy) 07:55 From Prompts to Systems: Templates & Model Memory 11:21 Context Engineering: Files, Memory & Workplace Data (Copilot/Gemini) 13:27 Over-Prompting: Context Limits & When to Reset 16:26 Set Outcomes, Don’t Micromanage 18:22 Smarter Models: Gemini & Claude Need Less Steering 19:06 Claude Opus vs ChatGPT: Speed vs Detail 20:27 Multi-Model Workflow: Use Each for Its Strength 21:20 Why New Models Feel Smarter 22:11 Ask AI to Improve Your Prompts 24:42 Planning Mode: Structured Builds & AI Interviews 26:13 Training Teams: Frameworks, SOPs & Safe Experimentation 31:47 Multimodal & Voice Prompting (Gemini’s Edge) 33:15 Wrap-Up & What’s Next

    34 min
  4. Navigating AI Models: Finding the Right Fit

    FEB 11

    Navigating AI Models: Finding the Right Fit

    In this episode, we are joined by Cole, a Power Platform Developer, and Kelsey, a Graphic Designer and Brand Strategist, to discuss the key differences between various AI models. The conversation emphasizes the importance of trial and error, context, and the specific needs of different departments within a business. We also touch on the practical applications of GPT, Copilot, and other tools, and explore how businesses can better align their AI strategies. Tune in for a deep dive into AI utilities, effective prompting, and strategic decision-making to boost your business productivity and efficiency. 00:00 Introduction to AI Models 00:27 Differences Between AI Models 01:14 Practical Applications and Preferences 03:05 AI Tools and Their Use Cases 04:22 Choosing the Right AI Tool 08:20 Memory and Context in AI 15:24 Effective Prompting and Tone 20:10 Building Context in AI Conversations 22:26 Balancing Business Tools and Employee Preferences 23:40 Understanding the Gap Between Business and Personal Tool Use 24:20 Tailoring Tools to Department Needs 25:55 The Importance of Pilot Programs for AI Tools 28:48 Governance and Safe Use of AI Tools 30:58 The Creative Process of Using AI Tools 34:22 Effective Communication with AI Models 37:04 Conclusion and Future Discussions

    37 min
  5. Growth through Modern File Storage

    FEB 4

    Growth through Modern File Storage

    Join Jason & Nate for an in-depth discussion on the evolution of file storage and compliance in the commercial furniture industry. They delve into the practical implications of technology on business outcomes, especially focusing on the compliance and security components crucial for industry standards like CMMC. They explore the benefits of cloud-native solutions like Ignite for file storage, addressing common pitfalls with traditional on-premise servers, and the importance of optimizing IT resources to drive business efficiency. Learn about scaling amidst mergers and acquisitions, compliance requirements, and how modern IT infrastructures can support design and business innovation. Tune in for expert insights and practical advice on navigating the complex landscape of technology, security, and compliance. Resources: Learn more about CMMC: https://www.citsolutions.net/demystifying-cmmc-elevating-cybersecurity/ Explore AI leadership: https://www.citsolutions.net/ai-leadership-workshop/ Register for Tech Con: https://www.citsolutions.net/tech-con/registration/ Aura Rendering: https://www.citsolutions.net/solutions/contract-furniture/rendering-services/ 00:00 Introduction and Podcast Kickoff 00:44 Importance of Compliance and Security 01:22 Technology's Role in Business Outcomes 03:15 Challenges with Traditional IT Infrastructure 03:50 Impact of COVID on IT Strategies 05:51 The Shift to Cloud Solutions 08:22 File Storage Solutions for Design Firms 12:23 Compliance and Cybersecurity Concerns 13:27 Evaluating Total Cost of Ownership 17:31 Choosing the Right File Storage Platform 23:56 Compliance Requirements and CMMC 27:12 Access Control and Compliance 27:26 Data Residency and Overseas Collaboration 28:09 Government Compliance and FedRAMP 28:41 Third-Party Providers and Compliance 29:42 Government Clouds and Employee Screening 30:11 Importance of Compliance in Business 30:39 Simplifying IT Management 32:20 Scalability and Mergers 33:58 Acquisition Challenges and Solutions 34:46 File Storage and Migration Tools 35:21 Industry Mergers and Platform Management 39:24 Specialized IT Services for Dealerships 42:02 Closing Remarks and Future Events

    43 min

  6. JAN 28

    Level up your Security

    In this series episode of our Tech for Business podcast, join Todd, COO and CISO, and Nate, Director of Cybersecurity, as they discuss the evolving cybersecurity landscape for 2026. They explore the critical importance of transitioning to Zero Trust architecture, managing identity tools beyond Microsoft Active Directory, and leveraging cloud-based solutions. Discover insights on the roles of non-human IDs, implications of AI advancements, and the significance of fundamental security measures like endpoint protection and network segmentation. Learn how organizations can proactively prepare for future cybersecurity challenges, integrate modern IT infrastructure, and stay informed about regulatory changes. Don't miss the actionable tips on maintaining robust security in an ever-changing technological environment. 00:00 Introduction to 2026 Security Trends 00:52 The Future of Identity Management 07:59 The Role of AI in Cybersecurity 13:53 Legislation and Compliance in 2026 19:22 Low-Hanging Fruits for Cybersecurity in 2026 26:04 Conclusion and Final Thoughts

    27 min
  7. Tech Trends 2026

    JAN 21

    Tech Trends 2026

    Welcome to an exciting episode as we kick off 2026 with our top tech trends! Join Kyle (President & CEO), Todd (COO & CISO), and Nate (Director of Cybersecurity) as they explore the hottest topics in technology. From the ongoing importance of Zero Trust Network Access to the rapid advancements in AI and wearable tech, this episode is packed with insights. Discover how AI is being leveraged across various sectors, the implications of wearable technology in business, and the essential steps for enhancing cybersecurity in the modern world. Don't miss this deep dive into the future of tech and how it can transform your organization! 00:00 Introduction and Tech Trends Overview 01:11 The Importance of Zero Trust Network Access 03:52 Augmented Reality and Wearable Tech 13:13 AI Legislation and Privacy Concerns 16:52 The Future of AI and Robotics 24:33 Supply Chain and Shadow AI Challenges 26:49 Future of Coding and AI in 2026 27:54 Impact on SaaS Market 28:23 Security and User Protection 28:48 Micro Teams and Revenue Opportunities 29:32 Efficiency Gains and Cost Reduction 31:01 Orchestrating AI for Maximum Efficiency 34:13 Learning from AI 40:22 AI's Role in Strategic Planning 45:00 Conclusion and Future Outlook

    45 min
  8. Empowering Your Business with AI: The Journey begins

    12/17/2025

    Empowering Your Business with AI: The Journey begins

    In this episode, we dive into the practical aspects of implementing AI in your business. Host Kyle, CEO and President, and Scott, Director of Strategic Services, discuss their personal experiences with AI and automation. They explore major roadblocks businesses face when starting AI projects, such as data unification and training. The conversation emphasizes the need for collaboration across departments, strategic governance, and continuous training to effectively leverage AI tools. Tune in to discover actionable insights on how to kickstart your AI journey and drive productivity gains. Don't miss out on these expert tips to start 2026 with success! 00:00 Introduction and Icebreaker 00:26 Personal AI Implementations 03:38 Challenges in AI Implementation for Businesses 04:08 Data Management and AI 11:02 Training and Collaboration for AI Success 19:18 The Future of AI in Business 26:17 Conclusion and Final Thoughts Resources: https://www.thestreet.com/investing/pentagon-gave-palantir-448-million-learn-why https://www.citsolutions.net/solutions/consultations/ai-consulting-services-for-business/

    27 min
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Ratings & Reviews

5
out of 5
3 Ratings

About

Overwhelmed by technology acronyms? Stressing about cybersecurity? Join team members from CIT and their guests as they discuss technology for small to medium businesses.

Information

  • Creator
    Computer Integration Technologies (CIT)
  • Years Active
    2022 - 2026
  • Episodes
    177
  • Rating
    Clean
  • Copyright
    © CIT 2023
  • Show Website
    Tech for Business