Tech UNMUTED

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  • 5.0 (4)
  • TECHNOLOGY
  • UPDATED WEEKLY

Tech UNMUTED, the podcast of modern collaboration, where we tell the stories of how collaboration tools enable businesses to be more efficient and connected. Humans have collaborated since the beginning of time – we’re wired to work together to solve complex problems, brainstorm novel solutions and build a connected community. On Tech UNMUTED, we’ll cover the latest industry trends and dive into real-world examples of how technology is inspiring businesses and communities to be more efficient and connected. Tune in to learn how today's table-stakes technologies are fostering a collaborative culture, serving as the anchor for exceptional customer service.

  1. 11/06/2024

    Meet the Host: Santi’s Journey Through Tech, Resilience, and Innovation

    In this unique episode, Tech UNMUTED flips the script, as co-host Terry Corder interviews long-time host Santi Cuellar. Join us as Santi shares his journey from learning the BASIC Computer language on his Commodore 64 to his transformative role at Fusion Connect. Santi opens up about overcoming personal challenges, like surviving multiple strokes, and finding purpose in advocating for individuals facing similar struggles. He also sheds light on Fusion Connect’s commitment to innovation and community, revealing the company’s role as a standout leader in managed communications. Along the way, Santi and Terry explore emerging trends like generative AI and autonomous technologies, and why Fusion Connect’s adaptive strategies continue to attract customers and keep their employees motivated. Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!

    35 min

  2. 10/30/2024

    Navigating Compliance in Regulated Industries with Microsoft Teams

    In this episode of Tech UNMUTED, we explore how businesses in regulated industries like healthcare, finance, and legal services can use Microsoft Teams to help meet some of their compliance needs. From HIPAA and GDPR to FINRA regulations, we’ll discuss how Microsoft Teams’ encrypted communications and audit trails help organizations stay compliant. Plus, we dive into Fusion Connect’s Compliance Call Recording and DNC TCPA & 10DLC SMS solutions, which offer additional layers of security and risk management. Learn how these tools together can enhance operational continuity and protect your business from regulatory penalties. If you’d like to learn more about how Fusion Connect can help you navigate compliance challenges, visit fusionconnect.com  We have a great Blog post DNC TCPA recently posted at https://www.fusionconnect.com/blog/new-integrated-dnc-and-tcpa-compliance-solution-for-voice And we have a blog post on 10DLC here: https://www.fusionconnect.com/blog/sms-and-mms-for-microsoft-teams Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!

    16 min

  3. 10/16/2024

    Modern Solutions for Replacing Traditional Copper Phone Lines

    Why Your Business Needs to Replace Copper Phone Lines with Modern Voice Solutions Today In this episode of Tech UNMUTED, host Santi Cuellar explores the critical shift from traditional copper phone lines (POTS) to modern, cloud-based voice solutions. With the deregulation of aging copper networks, businesses face the urgent need to upgrade their communication systems. Santi breaks down why POTS is phasing out, the benefits of switching to VoIP and cloud technologies, and how Fusion Connect’s POTS replacement solutions ensure a smooth, future-proof transition. Blog: https://www.fusionconnect.com/blog/pots-line-replacement-its-time Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!

    20 min

  4. 10/08/2024

    Insights into Overcoming Multi-Location Restaurant Challenges with Industry Expert Jeremy Julian

    From Orders to Operations: Technology’s Role in Modern Restaurants In this episode of Tech UNMUTED, Santi Cuellar and Terry Corder dive into the complexities of communication in multi-location restaurants. With special guest Jeremy Julian, Chief Revenue Officer of CBS NorthStar and host of Restaurant Technology Guys, they explore the challenges of managing connectivity, streamlining business operations, and ensuring a seamless customer experience. Discover how technology has reshaped the restaurant landscape and learn practical strategies for staying ahead in a rapidly evolving industry.  Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!

    29 min

  5. 10/01/2024

    Empowering Women in Tech: A Conversation with Karuana Gatimu

    Exploring Diversity, Inclusion, and the Impact of Women in Tech In this special episode of Tech UNMUTED, Santi and Terry welcome Microsoft’s Karuana Gatimu, a dynamic leader in the tech space. Joined by Fusion Connect’s own Staci and Samantha, they dive into the challenges and triumphs of women in IT, discuss the importance of diversity and inclusion, and share strategies to foster an inclusive workspace. Tune in for an inspiring conversation that celebrates the power of community, allyship, and passion in the world of technology.  Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!

    51 min

  6. 09/24/2024

    Understanding Microsoft Teams Call Health to Optimize Audio and Video Performance

    Optimizing Network, Audio, and Video Performance for Seamless Microsoft Teams Meetings In this episode of Tech UNMUTED, we break down how to monitor and optimize your Microsoft Teams call quality. Whether you’re dealing with poor network notifications or unclear audio, understanding the key metrics—network performance, audio bitrate, and video resolution—is crucial. Tune in to learn how to interpret the Call Health feature, troubleshoot issues, and ensure smoother, clearer Teams calls every time. Stay connected, stay curious!  Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!

    20 min

  7. 09/17/2024

    Copilot within Microsoft Teams

    How Copilot is Revolutionizing Team Collaboration and Communication In this episode of Tech UNMUTED, hosts Santi and Terry explore the game-changing integration of Copilot within Microsoft Teams. Learn how Copilot enhances productivity by summarizing meetings, generating actionable insights, and supporting seamless collaboration. From saving time with complex Excel formulas to catching up on missed conversations in Teams, discover how Copilot is transforming the way businesses communicate and operate. Tune in to stay ahead of the tech curve!  Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!

    24 min

  8. 09/05/2024

    Navigating Next-Gen Tech with Avant

    Insights from the Channel with Mark McGuire Join us live from a boat in Ft. Lauderdale as we dive into a dynamic discussion with Mark McGuire, South Florida Channel Director for Avant, a leader in the next-generation technology space. With a rich background in direct sales and sales leadership across telecom and managed service providers, Mark brings a wealth of experience and insights into the evolving world of technology solutions.  In this episode, Mark shares the story of Avant's mission to empower Trusted Advisors and enterprise clients through their robust platform, Pathfinder, and their relentless focus on CX, Security, and Cloud. We explore the unique aspects that make Avant stand out – from their dedicated team and innovative platform to their comprehensive analytics and reporting capabilities.  Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!

    19 min
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Ratings & Reviews

5
out of 5
4 Ratings

About

Tech UNMUTED, the podcast of modern collaboration, where we tell the stories of how collaboration tools enable businesses to be more efficient and connected. Humans have collaborated since the beginning of time – we’re wired to work together to solve complex problems, brainstorm novel solutions and build a connected community. On Tech UNMUTED, we’ll cover the latest industry trends and dive into real-world examples of how technology is inspiring businesses and communities to be more efficient and connected. Tune in to learn how today's table-stakes technologies are fostering a collaborative culture, serving as the anchor for exceptional customer service.

Information

  • Creator
    Unknown
  • Years Active
    2023 - 2024
  • Episodes
    67
  • Rating
    Clean
  • Copyright
    © 2026 Tech UNMUTED
  • Show Website
    Tech UNMUTED