Tech Wingman

PinPoint Networks
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The podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals.

  1. 18H AGO

    Why would you hire an AI consultant?

    You know that first time you try AI and it feels like a cheatcode? Perfect answer. Seconds. You’re thinking… why isn’teveryone doing this? Then it wobbles. The next response is half-baked.The tone is off.Two people use the same prompt and get different results. And this is where most businesses get stuck. Businesses know there is real value in using AI.They can see the potential to save time, reduce effort, and work smarter. So they give the project to the keenest person on the team,often someone already overloaded. Progress slows. Momentum fades. Everything plateaus. Not because they are bad at it, but because capacity and perspective are missing. 🎙️ In this episode of Tech Wingman, we dig into the real question:When does it actually make sense to bring in an AI consultant? Web: www.pinpoint-networks.net Email: hello@pinpoint-networks.net

    6 min

  2. FEB 11

    SLA’s or XLA’s (Shorts)

    SLAs measure what happened, XLAs measure how it felt. In this Tech Wingman Shorts episode, Vince breaks down why user experience matters just as much as response times, and how combining SLAs with XLAs gives a truer picture of service quality. Web: www.pinpoint-networks.net Email: hello@pinpoint-networks.net

    4 min

  3. JAN 21

    OneNote, the misunderstood App (Shorts)

    Dive into why OneNote is one of the most misunderstood tools in Microsoft 365. In this Tech Wingman Shorts episode, Vince breaks down what OneNote really is, how it works, and practical ways to make it part of your daily workflow. From templates and powerful search to handwritten notes, shared notebooks, and using it alongside Copilot. Perfect for business owners, IT managers, and professionals looking to finally get the most out of this digital notebook Email: hello@pinpoint-networks.net Web: www.pinpoint-networks.net

    5 min

  4. JAN 14

    Can AI give you a team for under £300 per year (Shorts)

    What if you could build a team that never takes a day off and costs less than £300 a year? In this episode of Tech Wingman, we explore how AI agents are changing the way businesses work and why this could be the smartest investment you make this year. Find out more at www.pinpoint-networks.net or email us at hello@pinpoint-networks.net.

    5 min

  5. JAN 7

    Tech Updates Copilot Updates for 2026

    Explore the seven biggest Microsoft 365 Copilot updates for 2026 with Vince. Learn about smarter chat powered by GPT 5.2, new agents like Claude and People Agent, improved search, and PowerPoint’s “Explain” feature, all designed to make your work faster and more personalised. Email: hello@pinpoint-networks.net Web: www.pinpoint-networks.net

    4 min

  6. 12/17/2025

    What is a Shared Mailbox and When to Use Them

    In this episode of Tech Wingman Shorts, Vince demystifies shared mailboxes, explaining how they enable teams to collaborate using a single email address in both Microsoft 365 and Google Workspace. Listeners will learn the practical benefits Email: hello@pinpoint-networks.net Web: www.pinpoint-networks.net

    5 min

  7. 12/10/2025

    Do you have an AI policy (Shorts)

    In this episode of Tech Wingman Shorts, host Vince tackles a pressing question for every business: “Do you have an AI policy?” As artificial intelligence becomes a staple in the workplace, many teams are already using tools like ChatGPT—sometimes without official approval. Vince explores the opportunities AI brings for productivity and efficiency, but also highlights the risks, such as data privacy and compliance concerns when sensitive information is shared with external AI tools. Email: hello@pinpoint-networks.net Web: www.pinpoint-networks.net

    5 min

  8. 12/03/2025

    Why it’s better to use the Outlook mobile App

    Explore the advantages of using the Outlook mobile App for business owners, IT managers, and professionals. In this episode, Vince highlights how Outlook offers a unified experience across Microsoft 365 services, seamless calendar and Teams integration, fast cloud-powered search, and robust enterprise security. The app supports multiple accounts, customisable notifications, and AI-powered Copilot features to streamline productivity. With a consistent interface across devices and advanced protection against spam and phishing, Outlook stands out as a comprehensive productivity hub for modern work. Email: hello@pinpoint-networks.net Web: www.pinpoint-networks.net

    5 min
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About

The podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals.

Information

  • Creator
    PinPoint Networks
  • Years Active
    2025 - 2026
  • Episodes
    47
  • Rating
    Clean
  • Copyright
    © PinPoint Networks
  • Show Website
    Tech Wingman