Tech World Human Skills

Ben Pearce

Ben Pearce interviews thought leaders in the tech world to learn from their success. In each episode we focus on a topic our guest has learnt about, failed at, course corrected and ultimately succeeded with. We can stand on the shoulders of giants and benefit from their insight. The Tech World Human Skills podcast is a masterclass on building the leadership, professional and human skills that are essential to thrive in the tech world. If you're in Pre-Sales, Consulting, Engineering, Customer Success, Architecture, Tech Leadership or any other tech discipline come and join the party. New episodes every 2 weeks. Listen to The Tech World Humans Skills podcast wherever you listen to your podcast or watch on YouTube. Check out www.techworldhumanskills.com for more details.

  1. FEB 4

    EP73: Leadership 101 - Leading Change with Ben Caird

    Leading through change isn't about sending a broadcast email and hoping for the best. In this episode, Ben Caird breaks down why most change initiatives fail and shares the ADKAR framework that actually gets teams moving in the same direction.   Ben Caird is a seasoned professional leader.  He's led teams of all sizes in a variety of tech companies and has years of experience.   Show Links Ben Pearce LinkedIn -  https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com Ben Caird Linked In -  https://www.linkedin.com/in/bcaird/   Keywords   change management, leadership, adkar framework, stakeholder buy-in, team transformation, organizational change, effective communication, awareness and desire, change resistance, business impact   Takeaways   If you're not driving change, you're probably not leading. The ADKAR model is a great way to think about driving change. People resist change by default - you need to create genuine desire, not just awareness. Starting with "how to change" before explaining "why change" is where most initiatives fail. Effective change takes time with the right people; efficient change just broadcasts instructions that nobody follows. Change champions who are peers often influence adoption more than senior leaders telling people what to do. You get what you inspect - measuring adoption by team creates healthy accountability. The right executive sponsor can unblock resistance and hold stakeholders accountable when you can't. Sometimes you need to build a pilot and prove value before you can get widespread buy-in. Not every change battle is worth fighting - if you can't get past awareness and desire, question whether it's the right idea.

    49 min
  2. JAN 21

    EP72: Value Engineering 101 with Paul Harris

    In this episode we delve into the concept of value engineering and explore its significance in the tech industry. Paul explains the importance of understanding both the technology and the business needs of customers.  We cover how to effectively bridge the gap between technical solutions and financial outcomes.   Paul Harris has worked in technical pre-sales for many years.  He is the co-host of "The Wandering Tech Podcast" and is Director of Pre-Sales at Loftware.    Show Links Ben Pearce LinkedIn -  https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com Paul Harris Linked In -  https://www.linkedin.com/in/paulfharris/      Takeaways Value engineering is about understanding customer problems and providing solutions. It's essential to bridge the gap between technology and business. Understanding how a business makes money is crucial for tech professionals. Financial acumen is as important as technical knowledge in pre-sales. Using relatable analogies can simplify complex business concepts. Crafting a business case requires understanding both revenue and costs. Value engineering helps in making technology investments stand out as business projects. Consultants need to help customers articulate the value of solutions to decision-makers. Key financial concepts include revenue, costs, and operating profit. Continuous learning about financial principles can enhance consulting effectiveness.   Keywords value engineering, business acumen, technology solutions, financial concepts, pre-sales, consulting, enterprise sales, ROI, customer success, supply chain

    48 min
  3. JAN 7

    EP71: The Hidden Half: ADHD and Neurodiversity in Tech with Sam Bramwell

    In this episode we talk about ADHD in tech.  We explore what ADHD is, how it shows up in the tech workplace, and provides practical tips for both neurotypical and neurodivergent people to work effectively together.   Our guest Sam Bramwell has been a CEO, Chief of Staff at Microsoft UK and now leads a coaching program for leaders with ADHD.   Show Links Ben Pearce LinkedIn -  https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com Sam Bramwell Linked In -  https://www.linkedin.com/in/sam-bramwell-ac-pcc-3287642/ Additude Website - https://additudemag.com https://theADHDleader.co.uk       Keywords Rejection Sensitivity Dysphoria (RSD), Interest-based nervous system, Body doubling, Dopamine dysregulation, Neurodivergent, Executive functioning, ADHD coaching, Personalized leadership, Tech Talent Charter, Paint done   Takeaways 50% of tech workers self-identify as neurodivergent, while employers think only 3% are ADHD is driven by an interest-based nervous system (novelty, urgency, complexity, challenge, passion) and involves dopamine dysregulation Rejection Sensitivity Dysphoria (RSD) means criticism can feel like physical pain for people with ADHD Learn about your own "operating system" and communicate clearly what you need to perform at your best "Paint done" - provide clear expectations, context, and break large projects into manageable steps Always include agendas and context for meetings to reduce anxiety Practice personalized leadership by asking people how they work best and what they need Create environments that support different processing needs (flexible working, quiet spaces, body doubling sessions) Lead with empathy, focus on strengths-based approaches, and use positive reinforcement Educate yourself about neurodiversity - many "ADHD-friendly" practices benefit everyone

    44 min
  4. 11/26/2025

    EP69: Leadership 101 - Building Trust with Ben Caird

    In this episode we talk about leadership core skills.  Specifically building trust.  How do you build trust with a team?  We talk through the 5 Ways of Being that help you build trust with a team.   Ben Caird is a seasoned professional leader.  He's led teams of all sizes in a variety of tech companies and has years of experience.   Show Links Ben Pearce LinkedIn -  https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com Ben Caird Linked In -  https://www.linkedin.com/in/bcaird/     Keywords Trust, Authentic, Vulnerable, Accepting, Present, Useful, Leadership, Coaching, Results, Team   Takeaways Be Authentic: Work in line with your values, own your feedback directly, be the same person at work and outside Be Vulnerable: Lead with your mistakes, make it safe for others to fail, encourage challenge even publicly Be Accepting: Delegate outcomes not activities, coach people to improve in their style not yours, accept different approaches Be Present: Put your phone away, give full attention, show up physically when possible, consider if you give or drain energy Be Useful: Stop doing the work, coach and open doors instead, pass the pen and let others own the plan Ask "What do you think?": It's powerfully empowering and helps people feel heard Efficiency vs Effectiveness: The fastest way (just telling people what to do) is often the least effective Build diverse teams: Don't hire clones of yourself - different approaches strengthen the team Leadership isn't looseness: Know what's going on, stay close enough to coach and drive results Results through people: You can be a nice human AND achieve great results - it's not either/or

    42 min
  5. 10/29/2025

    EP67: First Recall = First Call - Neuroscience of Memory, Time and Persuasion with John K Coyle

    In this episode of the Tech World Human Skills Podcast, Ben Pearce and John Coyle explore the concept of becoming more memorable and the science behind how to do it. John shares insights from his experiences as an Olympic athlete and how understanding the nature of time can enhance our lives.   John is an Olympic silver medallist, best-selling author,  keynote speaker and expert in Chronoception.   Show Links Ben Pearce LinkedIn -  https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com John Linked In - https://www.linkedin.com/in/johnkcoyle1/ John's Website - https://johnkcoyle.com/     Takeaways Memories are the currency of time. The nature of time is not linear; we experience human time, not clock time. Life begins at the edge of your comfort zone. Tiny moments often determine the trajectory of your future. Routine is the enemy of time; break it to create memories. To be memorable, recognize heightened circumstances as opportunities. Design experiences that leverage risk, uniqueness, and emotional intensity. Emotions drive human behavior; engage them to influence others. When you have trouble, you might be solving the wrong problem. Time and money are fungible; invest in creating memorable experiences.   Keywords chronoception, memorable experiences, time perception, emotional engagement, storytelling, influence, personal growth, professional development, memory creation, human connection

    40 min
  6. 10/15/2025

    EP66: Speaking At My First Big Conference with Felicity Nyan

    In this episode of the Tech World Human Skills Podcast,  Ben Pearce speak to Felicity Nyan, a Cloud Solution Architect at Microsoft.  She shares her journey from being a hesitant public speaker to successfully presenting at SQLBits, one of the largest data conferences in the UK. Felicity discusses why she wanted to  speak at a conference, the challenges she faced, and the valuable lessons learned along the way.   Show Links Ben Pearce LinkedIn -  https://www.linkedin.com/in/benpthoughts/ Tech World Human Skills Home - https://www.techworldhumanskills.com Felicity Linked In - https://www.linkedin.com/in/radhika-dutt/ Oxford Microsoft Data Platform Group - https://www.meetup.com/oxford-microsoft-data-platform-group/ SQLBits - https://sqlbits.com/   Takeaways Felicity Nyan shares her journey from a hesitant speaker to presenting at SQL Bits. SQL Bits is a community-led conference that offers opportunities for all levels. Preparation is key, but life can often get in the way. Having a co-presenter can ease the pressure of presenting. Start early on proposals and keep a record of ideas. Practice makes perfect, but balance is important to avoid sounding scripted. User groups are great platforms for practicing public speaking. Engaging the audience is crucial for a successful presentation. Technical issues can arise, so have backup plans in place. Confidence can be built through small challenges outside of public speaking.   Keywords public speaking, SQL Bits, data platform, conference presentation, Felicity Nyan, Microsoft, user groups, tech conferences, presentation tips, career growth

    41 min

About

Ben Pearce interviews thought leaders in the tech world to learn from their success. In each episode we focus on a topic our guest has learnt about, failed at, course corrected and ultimately succeeded with. We can stand on the shoulders of giants and benefit from their insight. The Tech World Human Skills podcast is a masterclass on building the leadership, professional and human skills that are essential to thrive in the tech world. If you're in Pre-Sales, Consulting, Engineering, Customer Success, Architecture, Tech Leadership or any other tech discipline come and join the party. New episodes every 2 weeks. Listen to The Tech World Humans Skills podcast wherever you listen to your podcast or watch on YouTube. Check out www.techworldhumanskills.com for more details.