TechBytes Podcast

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Prepare to be amazed by the groundbreaking changes in the Foodservice, Hospitality, and Retail industries! TechBytes, hosted by the renowned F&B technology expert Rob Grimes, is your go-to podcast for the latest innovations and trends. With a fresh perspective, TechBytes brings insightful conversations with thought-leaders, introduces innovative ideas, and uncovers global trends to help you grow your business. Don't miss this opportunity to stay ahead and transform your industry. Brought to you by the IFBTA. Tune in to TechBytes now! Become a supporter of this podcast: https://www.spreaker.com/podcast/techbytes-podcast--6154934/support.

  1. Brewing the Future of Retail Tech

    3 THG 2

    Brewing the Future of Retail Tech

    Starbucks, McDonald’s, AI, and global tech strategy—all in one conversation. In this episode of TechBytes, host Rob Grimes sits down at the National Retail Federation’s NRF 2026: Retail’s Big Show with Vikram Badhwar, Director of International Technology at Starbucks, to explore how major brands scale digital experiences across thousands of stores and dozens of countries. They dive into Starbucks digital solutions, lessons from McDonald’s just-in-time kitchens, mobile order & pay, computer vision in drive-thru, and where AI truly moves the needle. This episode offers a fast-paced, practical look at the future of restaurant and retail technology.

    30 phút
  2. WiRL Power: Elevating Women In Restaurants

    20 THG 1

    WiRL Power: Elevating Women In Restaurants

    Dive into the inspiring world of Women in Restaurant Leadership (WiRL)! In this special TechBytes episode, host Rob Grimes chats with Satyne Doner and Danny Klein of QSR/FSR about the third annual WiRL conference, coming to Charleston this February. Discover how this unique event elevates, empowers, and educates women across hospitality, featuring powerhouse keynotes (including leaders from McDonald’s and Culver’s), dynamic panels, and real industry connections—all designed to create an authentic, supportive community. Don’t miss the inside scoop on everything WiRL has to offer and how it’s changing the landscape for women in foodservice!

    36 phút
  3. Inside NRF 2026: Retail’s Big Show

    16/12/2025

    Inside NRF 2026: Retail’s Big Show

    In this special TechBytes episode, Rob Grimes is joined by Susan Newman, Senior Vice President of Events Strategy at the National Retail Federation, for a behind-the-scenes look at NRF 2026: Retail’s Big Show and the growing convergence of retail and foodservice. Susan shares why the Big Show has become the “Super Bowl of retail,” drawing 40,000 attendees from over 100 countries, and explains how foodservice innovation now plays a central role across the event. From AI-focused stages to the Foodservice Innovation Zone and immersive activations like the Pit Stop, this conversation offers a must-hear preview of the technologies, experiences, and connections shaping the future of retail and hospitality.

    38 phút
  4. Sports Bars, Smart Systems & the New Era of Restaurant Technology

    09/12/2025

    Sports Bars, Smart Systems & the New Era of Restaurant Technology

    In this TechBytes episode, Rob Grimes sits down with Dwight Rowe, Vice President of Information Technology at Duffy’s Sports Grill and IFBTA Central Florida Chapter Co-Chair, for a candid conversation about the evolving role of technology in hospitality. Dwight reflects on joining Duffy’s just before the pandemic, navigating cloud migration, supporting 28 corporate locations, and driving innovation in a sports-bar setting with 80+ screens and high customer expectations. They explore AI, handhelds, staffing insights, data security, and how operators can prepare for the next wave of digital transformation. A forward-looking discussion packed with real-world lessons for restaurant and retail technology leaders.

    36 phút
  5. The Makoverse & the Future of Retail Connectivity

    02/12/2025

    The Makoverse & the Future of Retail Connectivity

    In this TechBytes spotlight, host Rob Grimes reconnects with Jon Kelly, Chief Revenue Officer of Mako Networks, for a deep dive into the technologies shaping retail and restaurant operations heading into 2026. Drawing on real-world data from thousands of locations, Jon explains the industry’s shift back to edge computing, the explosion of AI-driven applications, and the hidden costs operators overlook—from outdated POTS lines to siloed IoT connectivity. Together they explore consolidation, security, resiliency, and how Mako’s “Makoverse” ecosystem is simplifying how operators choose, manage, and secure their technology stacks. A forward-looking conversation for anyone planning next year’s tech strategy.

    40 phút
  6. Navigating the New Wave of Hospitality Technology with Auxis

    18/11/2025

    Navigating the New Wave of Hospitality Technology with Auxis

    Discover how the restaurant and hospitality industries are evolving in the age of technology, outsourcing, and AI! In this special TechBytes Spotlight episode, we dive into Auxis' journey—now part of Grant Thornton—and unpack how their unique approach to shared services and business process outsourcing empowers brands for success. Learn how virtual operational audits, dedicated franchise support, and AI-driven solutions are transforming operations post-pandemic. Tune in for practical insights, innovative best practices, and strategic advice from industry experts, and see how building the right partnerships can elevate your business to the next level!

    38 phút
  7. Entrepreneurship Over Easy at Billy’s Downtown Diner

    11/11/2025

    Entrepreneurship Over Easy at Billy’s Downtown Diner

    In this TechBytes episode, host Rob Grimes speaks with Billy’s Downtown Diner founder Billy Kounoupis, whose path through hospitality began at age 14 and was shaped by time spent in his father’s diner and later at Bob’s Big Boy. Billy shares how he built a fresh-focused, high-energy breakfast concept with strong culture powered by his philosophy— FACE: Focus, Attitude, Commitment & Ethics. Now franchising, he explains how technology, footprint efficiency, and entrepreneurial hiring fuel success. An inspiring story of resilience, purpose, and building a business that puts people first.

    44 phút
  8. When Harri met Salli

    04/11/2025

    When Harri met Salli

    Step inside the future of hospitality tech with our exclusive podcast from the Hospitality Tech Expo in London! Join Rob Grimes as he interviews Ayesha Ansari, Product Director of AI and Analytics at Harri. Discover how AI and data analytics are transforming restaurants and hotels, from smarter scheduling and labor management to seamless guest experiences. Ayesha shares her journey from the front desk to leading innovative platforms, offering insights on industry trends, technology adoption, and the human touch behind digital solutions. Discover the story behind "Salli," an innovative AI platform revolutionizing employee communication, proactive scheduling, and operational efficiency. Don’t miss this lively discussion packed with real stories, practical tips, and bold predictions for the future of hospitality!

    33 phút
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Giới Thiệu

Prepare to be amazed by the groundbreaking changes in the Foodservice, Hospitality, and Retail industries! TechBytes, hosted by the renowned F&B technology expert Rob Grimes, is your go-to podcast for the latest innovations and trends. With a fresh perspective, TechBytes brings insightful conversations with thought-leaders, introduces innovative ideas, and uncovers global trends to help you grow your business. Don't miss this opportunity to stay ahead and transform your industry. Brought to you by the IFBTA. Tune in to TechBytes now! Become a supporter of this podcast: https://www.spreaker.com/podcast/techbytes-podcast--6154934/support.

Thông Tin

  • Nhà sáng tạo
    IFBTA
  • Năm hoạt động
    2024 - 2026
  • Tập
    74
  • Xếp hạng
    Sạch
  • Bản quyền
    © IFBTA
  • Trang web chương trình
    TechBytes Podcast