Ted's thoughts

Ted Schama

Hi, I’m Ted Schama, founder of One Voice Hospitality. I’ve been in the game for over three decades.  I love public speaking and in fact, I love the people and the characters in my industry. Its in the nature of hospitality to talk and engage and likewise for property people to network. So loving the chat and the sector meant only one thing… a podcast to bring them all together There are plenty of successes and at the same time, plenty of struggles I think its important to share our worlds with you. Over the series, I’m going to talk to some of the industry’s leading figures, hear their stories, and really make this the conversation starter for our industry. Subscribe for the ongoing series and I hope you enjoy it.

  1. Teds thoughts with Dylan Murray - the evolution of hospitality.

    FEB 10

    Teds thoughts with Dylan Murray - the evolution of hospitality.

    Send a text What makes a space feel like home before you’ve even set down your bag? We sit with Dylan Murray to chart a rare career that connects five-star rigour, high-growth innovation, and the human heartbeat of hospitality—from running dishes at The Landmark to shaping openings at One Aldwych and Carlisle Bay, from the rocket fuel years at Soho House to reimagining flexible workspace with The Office Group, and now building Mason & Fifth’s thoughtful approach to flexible living. Dylan pulls back the curtain on the details that guests rarely notice but always feel. He explains how invisible design turns a journey into flow, why the right coffee partner can anchor a building’s culture, and how small rituals—recognising a midweek commuter, a favourite fruit bowl, a familiar studio category—create loyalty without points. We explore the hard-won lessons of entrepreneurship through a neighbourhood restaurant and pubs, facing the 2008 crash, and learning to protect quality when scale and spreadsheets tempt shortcuts. We then dive into Mason & Fifth’s one-minute city: studios that flex from a single night to a year, wellness spaces that invite daily use, a considered restaurant partnership, and work lounges that earn their keep as social commons. Dylan shares the guardrails for growth—keep a small-core mentality, hire for character, and ask everyone to bring the best version of themselves. The result is a home-away-from-home that cares as much about lighting and acoustics as it does about names and needs. If you’re curious about how hospitality evolves—co-living, amenity-rich buildings, community without a membership fee—this conversation offers a playbook grounded in craft and culture. Subscribe, share with a friend who loves great spaces, and leave a review with the one detail that makes you feel instantly at home.

    1h 4m

About

Hi, I’m Ted Schama, founder of One Voice Hospitality. I’ve been in the game for over three decades.  I love public speaking and in fact, I love the people and the characters in my industry. Its in the nature of hospitality to talk and engage and likewise for property people to network. So loving the chat and the sector meant only one thing… a podcast to bring them all together There are plenty of successes and at the same time, plenty of struggles I think its important to share our worlds with you. Over the series, I’m going to talk to some of the industry’s leading figures, hear their stories, and really make this the conversation starter for our industry. Subscribe for the ongoing series and I hope you enjoy it.