Telecom Reseller / Technology Reseller News

Telecom Reseller

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

  1. 2h ago ·  Video

    Spirent: 6G Is Coming Sooner Than Expected, Podcast

    Spirent: 6G Is Coming Sooner Than Expected, Podcast, Pre-commercial 6G trials could begin in 2028, with commercial deployments arriving as early as 2029 “Six G leaders are now going to be judged on how resilient the network is, how adaptive, how quickly it can recover from an issue,” says Stephen Douglas of Spirent, a Keysight company. In this Technology Reseller News podcast, Doug Green speaks with Douglas about the accelerating 6G timeline and why service providers may need to begin planning for 6G business models sooner than many expected. For years, 2030 was widely viewed as the point when the industry would begin looking seriously at 6G. Douglas says that assumption is changing. Pre-commercial 6G demonstration systems are now being discussed for 2028, with the first commercial 6G equipment and operator deployments potentially emerging in the mid-to-late 2029 timeframe.   The shift is being driven by rapid movement in standards, including 3GPP work on 6G radio, core network architecture, security, APIs, application enablement, management, orchestration and AI-based operational support. Douglas says this creates a compressed window for operators, vendors and ecosystem partners to test, validate and prepare for a new network generation that may arrive sooner than expected. The podcast also looks at how 6G may differ from previous mobile generations. Rather than treating AI as an add-on, Douglas describes 6G as an AI-native network architecture, where AI is built into operations, orchestration, security, APIs and even the radio layer itself. “What you’re seeing is a big shift, and AI is at the heart of that,” Douglas says. “That big shift is moving from an AI-assisted network to an AI-native network.” That could allow networks to predict congestion, reconfigure network slices, detect threats, expose capabilities to third parties in real time and support new AI-driven services at the edge. A major theme of the discussion is monetization. The 5G era delivered important technology advances, but many operators struggled to translate those advances into new revenue. Douglas argues that 6G gives service providers an opportunity to avoid repeating that pattern by developing new services, ecosystems and pricing models during the deployment phase, rather than waiting until after the network is built. The conversation highlights several emerging 6G opportunity areas, including AI and communication, integrated sensing and communication, ubiquitous connectivity, immersive communication, massive communication and hyper-reliable low-latency communications. Douglas points in particular to integrated sensing, where the network could support services that use radio infrastructure to understand objects, environments and movement while also carrying traditional communications traffic. Douglas also discusses the growing role of edge AI. As more AI inference moves from centralized data centers toward edge locations, devices and regional infrastructure, operators may have an opportunity to participate more directly in the AI economy. Instead of acting only as transport providers for AI traffic, service providers could support sovereign AI, low-latency inference, industrial computer vision and other AI-as-a-service models. The key message for operators is that they do not need to wait for 6G to begin preparing. Douglas says 5G Advanced can serve as a bridge, allowing operators to test business models around sensing, edge compute, AI services and network-based awareness today, while building a roadmap toward 6G. The winners in the 6G era, Douglas says, may not simply be the providers with the fastest networks. Success may be defined by intelligence, sensing and resilience — and by the ability to turn 6G capabilities into services that customers are willing to pay for from day one. Learn more at keysight.com.

  2. 3h ago ·  Video

    TS Company: The Feedback Conversations Managers Wait Too Long to Have, Podcast

    “If you don’t give feedback, you’re not helping them improve,” says Julie Thiel of TTS Company. In this Technology Reseller News podcast, Doug Green speaks with Julie Thiel of TTS Company in the latest installment of an ongoing series on leadership, hiring and better management practices. This episode focuses on one of the most common leadership challenges: the feedback conversations managers often delay. Thiel says many managers avoid these conversations because they hope the issue will resolve itself, they do not want to create awkwardness, or they simply do not know how to begin. But waiting has a cost. Small performance issues can become repeated habits, and repeated habits can become larger organizational problems. Thiel says managers may also become increasingly frustrated, while employees are left unclear about what needs to change. “One small action becomes ten small actions, which becomes a big problem,” says Thiel. Thiel recommends a practical rule of thumb: if something happens once, give the employee some room. If it happens twice, there may be a knowledge or skill gap. By the third time, the manager needs to address it. The conversation also offers a simple preparation framework for managers before giving feedback: What specifically needs to improve? Why does it matter? What support can I provide? What does success look like? Thiel says feedback should not be viewed as criticism. Done well, it is a way to help the employee succeed, strengthen trust and build a better team. “It really does build trust because people know where they stand,” says Thiel. The podcast also discusses how managers can protect the relationship while giving feedback. Thiel encourages leaders to stick with observable facts, assume positive intent, listen as much as they talk, and ask questions such as, “What am I missing?” TTS Company helps growing companies get HR and people issues off the plate of CEOs and founders, while also supporting larger HR teams with projects and added capacity. Thiel also previews The Vault, a leadership development community designed to provide practical, ongoing support for technology leaders. Learn more at thettscompany.com

    13 min
  3. 3h ago ·  Video

    YouMail Protective Services Offers Telecom Resellers a New Way to Sell Robocall Protection, Podcast

    “The regulatory environment is actually forcing everybody to take some action,” says Alex Quilici, CEO of YouMail. In this Technology Reseller News podcast for the Cloud Communications Alliance, Doug Green speaks with Alex Quilici, CEO of YouMail, about a new reseller opportunity around YouMail Protective Services. Quilici says YouMail’s mission is to protect phone numbers. While YouMail is widely known for its consumer app that blocks robocalls, scam texts, spam calls and unwanted voicemail, the company is now bringing that intelligence to telecom providers, enterprises and resellers. YouMail Protective Services uses data from consumer reports, app activity and the National Spam Reporting Center to help carriers and enterprises see what is happening with phone numbers from the outside. Quilici says this gives providers a broader view than traditional honeypot-based monitoring. “Bad guys will target real consumer mobile phones,” says Quilici. “They’ll never show up anywhere else.” The podcast outlines four core services: Score, a phone number reputation service; Watch, which monitors carrier networks from the outside; an enterprise version of Watch for call centers and business numbers; and Quash, which helps disrupt bad actors impersonating brands. For resellers, Quilici says the opportunity is to add YouMail Protective Services to existing carrier offerings, including phone numbers, SIP trunking, compliance tools and robocall mitigation services. The services can be white labeled and integrated through an API into existing dashboards. “This is a natural extension of more monitoring, more compliance,” says Quilici. Implementation can be simple. Quilici says Watch can begin with something as basic as an SPC code, allowing YouMail to provide feedback on calls associated with that carrier identity. More advanced integrations can include phone number lists, CDRs and API connections. Quilici says demand is being driven by regulation, compliance exposure and the growing need for carriers to demonstrate that they are taking robocall mitigation seriously. “You can’t just point and say it’s somebody else’s problem,” says Quilici. For resellers and MSPs, YouMail Protective Services offers a new way to help carriers and enterprises protect phone numbers, improve compliance and identify bad behavior earlier. Learn more or request a demo at youmailps.com.

    11 min
  4. 3d ago ·  Video

    Fornix: Are Vendors Getting What They Should from Marketing Development Funds?, Podcast

    Fornix: Are Vendors Getting What They Should from Marketing Development Funds?, Podcast “We are too close to the problem. Help us audit what we’re doing because we probably aren’t getting what we think we’re supposed to be getting.” That is how Fornix CEO Charlene Ignacio describes the question many vendors are asking as they move into Q3 and Q4 planning. Marketing Development Funds are supposed to help vendors and partners drive growth, build market awareness and reach the right channel audience. But Ignacio says many companies may not have a clear enough view of how those dollars are actually being used, measured or translated into partner impact. In this podcast, Doug Green, publisher of Technology Reseller News, speaks with Ignacio about Marketing Development Funds, channel execution and the need for a more disciplined look at what is working and what is not. As Channel Partners recedes into the rearview mirror and ChannelCon and other MSP events approach, the conversation focuses on how vendors can use this midyear moment to reassess their MDF strategy before the second half of 2026 gets away from them. Ignacio says Fornix is helping vendors step back, audit their channel activity and better understand whether their programs are delivering the results they expect. That includes looking beyond activity alone and asking whether campaigns, partner outreach and MSP engagement are actually moving the needle. The discussion also looks at the MSP audience Fornix serves: business owners who are trying to get out of the day-to-day seat of handling sales, marketing, PR and business development on their own, so they can focus more directly on partners, technology and preparing their businesses for AI. Learn more at Fornix: https://fornixmarketing.com/

  5. Jun 24 ·  Video

    Deepgram on Voice AI Infrastructure and the Road to Production-Grade Agents, Podcast

    By Doug Green “Voice is its own modality.” In this episode of the Technology Reseller News podcast, Doug Green speaks with Anoop Dawar, Chief Strategy Officer at Deepgram, about the infrastructure behind the voice AI economy and why production-grade voice agents require more than a strong demo. Dawar says Deepgram is a real-time AI infrastructure company focused on helping machines understand human speech. The company’s roots are in machine learning and end-to-end deep learning, applied to one of the hardest problems in AI: understanding hundreds of languages, thousands of dialects, accents, intonation, vocabulary changes and real-world speech patterns. For decades, Dawar says, humans have learned to speak machine through keyboards, programming languages, interfaces and apps. Deepgram’s mission is to reverse that pattern by helping machines learn to understand people. The conversation explores why voice AI is different from text-based AI. Voice agents must understand not only words, but tone, emotion, background noise, accents, timing and conversational context. A word such as “hello” may carry different meaning depending on how it is spoken. Dawar says it is relatively easy to build a voice AI demo in a controlled environment. The real challenge is making voice agents work in production. A restaurant drive-through, for example, may include freeway noise, trucks, music, children talking in the background and legacy audio equipment. In that environment, real-time voice AI has to understand the speaker immediately and respond correctly, with no opportunity to edit or revise the interaction after the fact. “Real-time voice is unforgiving,” Dawar says. “There is no do-over.” The podcast also looks at AI drift and the difference between deterministic software and probabilistic AI systems. Traditional systems produce predictable results. Voice AI systems, by contrast, operate in a world where language, customer behavior, environments and models can change. That means production systems must be monitored, tested and improved continuously. For MSPs, channel partners, contact center providers, CPaaS providers and customer experience platforms, Dawar says voice AI should be understood as infrastructure, not simply as an application. Real-time voice agents depend on network performance, audio quality, data center infrastructure, latency, packet loss, jitter, speech recognition, language models and text-to-speech working together. Looking ahead, Dawar sees a world of 24/7 AI agents working across voice, text, image and video. Voice will be a major part of that future, but it requires dedicated attention and infrastructure because it carries nuance that text alone cannot capture. For Deepgram, the goal is to help developers, enterprises and partners build production-grade voice agents that work reliably in the real world, not just in the lab. Learn more at deepgram.com

  6. Jun 24 ·  Video

    Rubrik on Cyber Resilience in Healthcare, Podcast

    By Doug Green “When prevention has failed, what are you going to do?” In this episode of the Technology Reseller News podcast, Doug Green speaks with Josh Howell, Healthcare CTO at Rubrik, about Rubrik’s recognition as an American Hospital Association Preferred Cybersecurity Provider and the growing need for cyber resilience in healthcare. Howell says traditional backup systems were built for IT recovery, not modern ransomware attacks. Rubrik is designed for immutable data protection, helping healthcare organizations recover even if attackers gain high-level access inside the network. The podcast explores why cybersecurity is now a patient care issue. When hospital systems go offline, care continues, but delays in lab results, diagnostics, appointments and treatment can create real clinical risk. AI is also changing the threat landscape. Howell says defenders are using AI to classify and respond to threats, while attackers are using AI to move faster and exploit vulnerabilities more effectively. The discussion also covers Rubrik Agent Cloud, which helps organizations place guardrails around AI agents and recover quickly if agentic AI causes damage or exposes sensitive data. Howell says Rubrik focuses on “day two” resilience: what happens after prevention fails. For healthcare leaders, the message is clear: strong security matters, but hospitals also need a recovery strategy that can protect operations and patient care when attacks get through. Learn more at rubrik.com

    14 min

Ratings & Reviews

4.9
out of 5
11 Ratings

About

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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