50 episodes

UC, UCaaS, Skype for Business, Cloud, Collaboration, Mobility, Call Center, and Contact Center. Join us as we report on the leading topics and brands in the UC field, including Microsoft Skype for Business, Avaya, Cisco, Mitel, NEC, , and much more. Whether it's IP-PBX, Cloud PBX, SIP Trunking or BYOD, if it's commercial grade communications, these podcasts bring you the people, products and partners who bring solutions to market.

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    • Tech News
    • 4.9, 7 Ratings

UC, UCaaS, Skype for Business, Cloud, Collaboration, Mobility, Call Center, and Contact Center. Join us as we report on the leading topics and brands in the UC field, including Microsoft Skype for Business, Avaya, Cisco, Mitel, NEC, , and much more. Whether it's IP-PBX, Cloud PBX, SIP Trunking or BYOD, if it's commercial grade communications, these podcasts bring you the people, products and partners who bring solutions to market.

    Podcast: CLUECON SPECIAL FEATURE – Fonative delivers CPaaS with a focus on security for businesses to have compliance ready communication solutions

    Podcast: CLUECON SPECIAL FEATURE – Fonative delivers CPaaS with a focus on security for businesses to have compliance ready communication solutions

    Steve Smith, CEO and founder of Fonative and Andy Abramson, CMO speak with Don Witt of The Channel Daily News about ClueCON and their leading – edge secuity solutions.



    When regulated industries require secure communications, businesses turn to Fonative for a comprehensive solution. Cyber threats, attacks, spoofing, GDPR and more are required options for financial, health care and other institutions.  They need to be confident that they meet the requirements placed on them by the government.  They CAN with Fonative solutions.



    Andy Abramson



    Steve Smith



    Fonative's agility in building best-in-class CPaaS solutions comes from a solid foothold in real-time communications.



    Early on, they recognized the potential for VoIP and helped to pioneer the migration to VoIP for large-scale enterprise applications, developing one of the first extensive large-scale North American enterprise VoIP platforms in 2006. Formerly known as Ampersand, they’ve been building large-scale contact center-grade solutions ever since, with leading-edge technology inspired by experience and insight.







    They believe in giving back and have helped to develop the industry as frequent speakers at VON and IT EXPO conferences.



    Their success has always been due in part to the hard work and high quality of their vendor partners, and they continue to seek out and work with top-tier vendor players that enable Fonative to maximize performance in their platform.



    For more information, go to: https://www.fonative.com/

    • 19 min
    Podcast: Helping the channel tackle mobility, become a trusted resource in the main growth space

    Podcast: Helping the channel tackle mobility, become a trusted resource in the main growth space

    “It’s no longer just about managing just the smart phone,” says Greg Plum, Channel Chief at Mobile Solutions. In this podcast Plum makes the case that the mobility end point is a most critical part of the network, and that securing that end point, and managing that resource properly is a key to many other challenges. “Ask what they’re doing with regard to mobility,” urges Plum of the channel partners, challenging them to engage their customers as a trusted resource, and not just as a cost cutter. Plum discusses the company’s three pillar approach to the market: OPTIMIZE, focusing on cost containment leveraging MAX, their proprietary software platform providing enhanced visibility and control, when compared to the carrier portals; SECURE, addressing the need for a comprehensive unified endpoint management (UEM) solution to ensure security and control at the device level; and MANAGE, offering device staging and kitting, and even device reclamation, to recover costs on the back end. Plum discusses some new offerings and opportunities for channel partners as well. The company has developed very innovative answers to challenges such as hotspot shortages, as people had to shelter in place, and now bandwidth management tools for schools requiring CIPA compliance for their student users. Plum is excited about the way Mobile Solutions is allowing partners to “uncover mobility” issues, and then offer dynamic solutions that address those needs. “The story of savings never goes out of style,” says Plum, “but the future is elevating the conversation to address what is keeping IT managers up at night… security.”



    Visit https://mobilesolutions.net/

    • 19 min
    Podcast: The coming convergence of network and security

    Podcast: The coming convergence of network and security

    Aryaka Networks offers The Cloud-First WAN for Dummies, co-authored by today's guest.



    The global pandemic has fueled an increased acceleration towards cloud-first architectures and need for simplicity and better change management. As enterprises move their applications to the cloud, they are shifting away from traditional legacy architectures towards cloud-first architectures that deliver flexibility, simplicity and better alignment with fast-changing business needs.



    Last year, Gartner predicted this convergence of network and security as-a-service, specifically on the WAN side, dubbing it Secure Access Service Edge (SASE).”



    Shashi Kiran, Chief Marketing and Product officer of Aryaka, a global leader in cloud-first SD-WAN believes this SASE vision will take 3-5 years to pan out, but both security and network vendors are trying to fill holes in their portfolio to develop the right building blocks to address the needs for this convergence. He’s here today to talk about how he sees this as the next MAJOR inflection point in the wide area network (WAN).



    Visit https://www.aryaka.com/sd-wan-security/



     

    • 22 min
    Podcast: CLUECON SPECIAL FEATURE – OrecX not only delivers top shelf stereo recording, but delivers a huge ecosystem of add on technology that may already provide the capability you want to use

    Podcast: CLUECON SPECIAL FEATURE – OrecX not only delivers top shelf stereo recording, but delivers a huge ecosystem of add on technology that may already provide the capability you want to use

    Bruce Kaskey COO at OrecX delves into the world of voice and screen recording with Don Witt of The Channel Daily News, a TR publication. Bruce discusses why one should select OrecX for Voice and Screen Recording.



    Strategic and technical advantages for short and long-term benefits

    Broad-based partner ecosystem that extends the platform’s value

    Powered by modern design components that run the world’s infrastructure

    Highest-rated peer reviewed recording software



    Bruce Kaskey



    OrecX is a strong supporter of the channel as well as their analytics partners.



    Bruce and OrecX have also been attending the ClueCON Conference from the beginning.



    The founders of OrecX are open source recording pioneers, launching the Oreka GPL in 2005 (used today by millions in over 190 countries).



    OrecX’s mission is simple: Organize the world’s spoken word with a modern and open audio capture platform that meets the widest variety of use cases and promotes interaction with third party solutions such as speech analytics and customer experience management solutions.







    OrecX’s customers and partners benefit from the Strategic, Technical, Economic and Collaborative benefits of the OrecX audio capture platform. Users can perform long term strategic planning with confidence, extend the platform’s value without any arbitrary restrictions on system data, and build a rich complimentary ecosystem of speech analytics, AI, customer experience platform and transcription partners.



    For more information, go to: https://www.orecx.com/

    • 10 min
    Podcast: CLUECON SPECIAL FEATURE – MNJ Technologies provides medium business and enterprise complete edge solutions and knows how to keep them current

    Podcast: CLUECON SPECIAL FEATURE – MNJ Technologies provides medium business and enterprise complete edge solutions and knows how to keep them current

    Ben Niernberg, Executive Vice President of MNJ Technologies discusses the technology at the edge with Don Witt of The Channel Daily News, a TR Publication.  Ben goes on to say, “We create a simplified edge and enable IT departments to focus on the mission critical, valued added services they deliver versus the day to day. We deliver a set of products focused on creating a secure, reliable, fast, connected simplified edge.” Not all products are created equal and more than that, their main goal is to create a better end user experience.



    Ben Niernberg



    Future trends MNJ Technologies sees in their channel are:



    Bandwidth

    Security

    More for Less

    Shorten time to solution







    MNJ has a big focus on connectivity, particularly SD-WAN, and they are also a Competitive Local Exchange Carrier (CLEC). This has helped their growth in massive ways. Because all things go through the edge they are involved in every conversation. From mission critical applications, to cloud, to collaboration and UcaaS, and even security. It all revolves at the edge and when you can control or impact the flow of data and how it moves you become the center of all things.



    They make Being the Difference who they are as a company. They are not just a company who sells IT equipment and services. They’re a company that solves business problems. They do this by listening to each other and to their clients. At MNJ they exist to Be the Difference in everything they do.



    For more information, go to: https://www.mnjtech.com/

    • 10 min
    Podcast: What impact will the UK government announcement that Huawei equipment will not be used for 5G have on short/long term network configuration and security.

    Podcast: What impact will the UK government announcement that Huawei equipment will not be used for 5G have on short/long term network configuration and security.

    Michael Downs, Director of Telecoms Security, speaks with Don Witt of the Channel Daily News, a TR publication about the transition away from Huawei. Listen is as Michael answers the following questions and more:



    How do you see the UK’s ban on Huawei equipment affecting the telecoms industry?

    Some may think this decision can be solved by simply swapping out for an alternative vendor, but you don’t believe it will be that easy. Why, and what all do you see it entailing?

    What does this mean for the 5G testing that has already been performed, and will that process need to be started over again? Approximately how long could that take?

    How do you see it affecting UK’s 5G infrastructure in the long term? And could it also have an effect on older mobile networks?



    Michael Downs



    Positive Technologies (https://positive-tech.com/) is a global cybersecurity company that has pioneered research into telecoms security, discovering over 50 methods for exploiting telecoms vulnerabilities and dozens of zero-day flaws in telecoms systems. Through its work simulating the actions of would-be attackers to help network operators protect their subscribers and services, it was the first to discover security issues associated with communications protocol, Signaling Systems 7 (SS7), which can be exploited to remotely intercept phone calls and bypass 2-factor authentication for access to social media profiles. The company's testing has repeatedly shown that exploits—including signaling fraud attacks, customer data theft, and SMS interception—are still possible on all tested networks despite advances in LTE and 5G.







    Operators working with Positive Technologies include O2, Telecom Italia Sparkle, VimpelCom (VEON), Ooredoo, Etisalat, Sky Mobile, SK Telecom, Wind Tre, Tele2, Telcel, Turkcell. Its flagship Telecom Cybersecurity Suite enables network.



    For more information, go to: https://positive-tech.com/

    • 14 min

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