79 episodes

Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.

Tell Me Why American Airlines

    • Business

Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.

    S2:E32 — “Miles do change people’s lives” — Brian Kelly, The Points Guy

    S2:E32 — “Miles do change people’s lives” — Brian Kelly, The Points Guy

    In the latest episode of Tell Me Why, we sat down with Brian Kelly, founder and CEO of The Points Guy. Brian discusses his first redemption trip on US Airways at age 12, loyalty trends and his predictions on the future of the industry. Brian also shares his favorite destination served by American.

    • 10 min
    S2:E31 — “Every day is an opportunity” — Ralph Lopez

    S2:E31 — “Every day is an opportunity” — Ralph Lopez

    In the latest episode of Tell Me Why, Ralph Lopez, Vice President of the Integrated Operations Center, talks about what takes place at the facility on a day-to-day basis, the latest technology and tools used to help run the operation efficiently, as well as the biggest challenge they face with managing an airline of this size.

    • 9 min
    S2:E30 — “These aircraft all do have other lives” — Scott Stark

    S2:E30 — “These aircraft all do have other lives” — Scott Stark

    In the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with center's director Scott Stark. Scott talks about why Roswell is the perfect location for aircraft storage, what happens to airplanes after they arrive and how the aircraft boneyard has helped put Roswell on the aviation map.

    • 6 min
    S2:E29 —“Even more choice than before” — Adrienne Schneider

    S2:E29 —“Even more choice than before” — Adrienne Schneider

    Check out the latest episode of Tell Me Why, in which Adrienne Schneider, Director of Benefits, shares the scoop on Annual Enrollment for 2020 benefits. Adrienne discusses several enhancements we’re making for 2020, introduces the DFW ConnectedCare option for DFW-area team members and previews several other changes team members can look forward to for 2020 like an enhanced Wellness program.

    • 6 min
    S2:E28 — “Mental health affects all of us” — Neisha Strambler-Butler

    S2:E28 — “Mental health affects all of us” — Neisha Strambler-Butler

    In this episode of Tell Me Why, Neisha Strambler-Butler, Vice President of Compensation and Benefits, discusses the need to increase dialogue about mental health to remove the stigma and what resources are available to help team members care for themselves and others.

    • 7 min
    S2:E27 — “There’s a lot to be proud of with this program” — Brady Byrnes

    S2:E27 — “There’s a lot to be proud of with this program” — Brady Byrnes

    In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the industry-leading uniform program for Flight Service, Airport Customer Service and Premium Customer Services. With the highest level of garment certification, an unprecedented level of feedback and more choice than ever before, the American uniform program is one-of-a-kind in the industry.

    • 5 min

Customer Reviews

wellnesssergeant ,

AA All The Way

Great hearing about all the going’s on with AA.

jerryss ,

insight into AA

interesting podcast gives me insight into AA's thinking.

RudyinMSP ,

AA Fan

As an outsider and an AA fan, I love this podcast. It’s great to hear what is happening at my favorite airline!

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