82 episodes

We’ve spent the last 30 years challenging the management myths that simply don’t work in a managed services environment and replaced them with a “best in class” process that does – every time. Right now, the Clients for Life® Client Retention Process is protecting just over $23 billion worth of contracts for some of the largest and most successful service management companies in the world.

Tenacity Podcast Tenacity, Inc.

    • Management
    • 5.0 • 1 Rating

We’ve spent the last 30 years challenging the management myths that simply don’t work in a managed services environment and replaced them with a “best in class” process that does – every time. Right now, the Clients for Life® Client Retention Process is protecting just over $23 billion worth of contracts for some of the largest and most successful service management companies in the world.

    Starting the Climb Back

    Starting the Climb Back

    A 30-minute webinar record with KSU, "Starting the Climb Back."

    • 28 min
    Client Conversations to Have Right Now – Dealing with Unknown Expectations

    Client Conversations to Have Right Now – Dealing with Unknown Expectations

    A discussion on ways we might emerge from the disruption of this pandemic (or any crisis) as a responsive and empathetic partner. We hope that the extraordinary commitment you can demonstrate now will serve to make the relationship stronger after emerging from the crisis period than it was when we entered it.

    • 29 min
    OPEN ME FIRST – A Conversation with Tenacity Founder John Gamble

    OPEN ME FIRST – A Conversation with Tenacity Founder John Gamble

    A Conversation with Tenacity Founder John Gamble

    • 29 min
    This is Our First Podcast

    This is Our First Podcast

    Let's get started.

    • 8 min
    Who We Are, How It Started

    Who We Are, How It Started

    First, you should know Tenacity is the world's leading client retention firm. Our Clients for LIfe client retention process is protecting over $24 billion in management contracts...

    • 4 min
    Client Retention In A Low Bid World

    Client Retention In A Low Bid World

    Hello World! It seems like a lot of water has passed under the bridge since a 21-year-old Tiger Woods used these words to announce the start of his professional golf career 14 years ago. Indeed, Tenacity® was already 13 years old when Tiger announced – we’re just saying “Hello World” anew today, because things have changed so much in our world (let alone his — OK enough said on that!).

    • 4 min

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