That Retail Property Guy

Gary Marshall

Welcome to That Retail Property Guy, the podcast where retail property expert Gary Marshall champions retail tenants and empowers professionals across the industry. With a career spanning decades, a dozen retailers, and millions in recovered losses for leading UK retailers, Gary shares his unparalleled knowledge to help retail tenants protect their rights, navigate leases, and maximise opportunities often overlooked by landlords, estates and accounts teams. This podcast is your go-to resource for unlocking the mysteries of retail property. Whether you're an experienced professional, a mid-sized chain, or someone just starting in the industry, Gary’s insights will help you build confidence, avoid pitfalls, and thrive in this complex field. Through practical advice, real-world examples, and interviews with industry leaders, That Retail Property Guy is dedicated to fostering development and knowledge-sharing for the next generation of retail property experts. Listen weekly and discover how small insights can lead to big wins for retail tenants everywhere. Start your journey to retail property mastery today!

  1. Free Money, Roll Up Roll Up!

    14H AGO

    Free Money, Roll Up Roll Up!

    Free Money? In this episode, host Gary Marshall highlights key areas of PROFIT PROTECTION where Retail Tenants risk leaving money on the landlords table, not on their own bottom line.       Uncollected completion funds, unresolved arrears, poorly investigated account balances – and misplaced faith that landlords and their managing agents’ accounts are correct.      Extra attention in these property-accounts areas can reward retailers with a cash upside measured in millions, no extra sales required.    Can you afford to ignore it?  Send us Fan Mail Never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website Go to ThatRetailPropertyGuy for more on Gary Marshall, Smarter Estates and the TRPG podcast. You can also check out the TRPG Blog for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates And find Gary and team on LinkedIn for regular updates and community info!

    16 min

  2. MAR 17

    AI + Estate Management + Accounts =??

    In this discussion on the reach of AI into the retailer’s world of estate management and property accounts payable, host Gary Marshall asks what functions could be helped by AI?  Will it replace traditional estates / finance databases, or back-office teams?  Can it drive greater efficiency than its human counterparts?  Is there anything it couldn’t do – like negotiate a rent review? Send a text Never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website Go to ThatRetailPropertyGuy for more on Gary Marshall, Smarter Estates and the TRPG podcast. You can also check out the TRPG Blog for reading versions of key episodes. For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates And find Gary and team on LinkedIn for regular updates and community info!

    14 min
  3. Standard Operating Procedures (SOPs) in Estate Management & Property Accounts

    MAR 10

    Standard Operating Procedures (SOPs) in Estate Management & Property Accounts

    Host Gary Marshall discusses aspects of SOPs (Standard Operating Procedures) as a means of Profit Protection and Compliance.  He highlights the need for well-documented process bibles which explain How to Do the function, but critically also explain WHY each step is necessary.  He emphasises that the WHY is fundamental, to allow evolution without compromising the basic requirements for other stakeholders, including safety, compliance, financial reporting. He discusses Knowledge Transfer, the advantage of using established SOPs to train new colleagues or handover to new teams, and the risks of losing established expertise. Send us Fan Mail Never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website Go to ThatRetailPropertyGuy for more on Gary Marshall, Smarter Estates and the TRPG podcast. You can also check out the TRPG Blog for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates And find Gary and team on LinkedIn for regular updates and community info!

    14 min
  4. Water Water everywhere, what impact on Retail for extreme weather?

    MAR 3

    Water Water everywhere, what impact on Retail for extreme weather?

    Host Gary Marshall discusses extreme wintry weather, and its impact on bricks & mortar retail, through reduced footfall, and additional costs such as heating, or repair, or losses due to storm damage.  He highlights the challenges of maintaining comfortable working temperatures for store personnel while acknowledging the discomfort for customers transitioning from low external temperatures.  He also raises awareness for retailers to carefully consider how to deal with costs and losses, to carefully Read The Lease to avoid picking up costs which should fall to the landlord, or be claimed on insurance. Send us Fan Mail Never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website Go to ThatRetailPropertyGuy for more on Gary Marshall, Smarter Estates and the TRPG podcast. You can also check out the TRPG Blog for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates And find Gary and team on LinkedIn for regular updates and community info!

    14 min
  5. Property Database? Finance Database? Overlap? Hybrid?

    FEB 24

    Property Database? Finance Database? Overlap? Hybrid?

    Host Gary Marshall discusses the growing need for estate-management databases by retail tenants with leases, aligning leased-property data with finance function.   He highlights how recent changes in accounting standards such as IFRS 16 and FRS 102 have driven the need for supportive software to hold relevant lease data, and to handle complex Discount Cash Flow calculations for Balance Sheet reporting.  He describes the challenges of procuring tenant-friendly software among many landlord-biased applications, and of integrating contractual Property payments such as rent and service charge into a dominant Finance landscape built around Purchase Order numbers and invoices. In conclusion, he highlights the need for cost-effective applications with ease of integration into established Finance databases, and the need for Subject Matter Expertise in managing consistent  input and output to ensure close control on costs, and optimised profit. Send us Fan Mail Never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website Go to ThatRetailPropertyGuy for more on Gary Marshall, Smarter Estates and the TRPG podcast. You can also check out the TRPG Blog for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates And find Gary and team on LinkedIn for regular updates and community info!

    17 min
  6. Business Rates & Pubs - a Special Case or an Every-Man case?

    FEB 17

    Business Rates & Pubs - a Special Case or an Every-Man case?

    In this episode, host Gary Marshall discusses Business Rates and Pubs, particularly a recent U-Turn by the UK Government as it seeks to mollify Publicans who were outspoken about rates increases on their businesses. Gary highlights the new discount being offered to pubs and live music venues, but not to any other business such as retail. He considers the example that this presents – pubs as a special case – to argue that the same argument applies to all businesses, and that this could be the opportunity to bring about greater change such as replacing the Business Rates system with a fairer and more relevant business tax.   Link to Gov.uk check Rateable Values https://lnkd.in/eEz3FVdy  Link to BBC article, demands for Retail to be treated same as pubs   https://www.bbc.co.uk/news/articles/cp80l2ndz5yo Link from Commons Library on Rates/discounts   https://commonslibrary.parliament.uk/research-briefings/cbp-10460/     Send us Fan Mail Never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website Go to ThatRetailPropertyGuy for more on Gary Marshall, Smarter Estates and the TRPG podcast. You can also check out the TRPG Blog for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates And find Gary and team on LinkedIn for regular updates and community info!

    12 min
  7. Series 2: Let's Go Round Again - a check back on FRS 102, and checking for rates credits

    FEB 10

    Series 2: Let's Go Round Again - a check back on FRS 102, and checking for rates credits

    Host Gary Marshall welcomes Listeners to another series of That Retail Property Guy.   Series 1 closed on a cliffhanger of upcoming FRS 102 accounting changes.   Series 2 opens by checking back in on that – what consequences or observations have become apparent since it went live on 1st Jan?       Gary reminds Listeners that changes to FRS 102 mean that the Balance Sheet must now recognize right-of-use assets and lease liabilities for many leases, which requires data gathering, analysis, and discounted cash-flow values.   He urges tenants to reach out  to experienced advisers. And from the perspective of a retailer as tenant, Gary recognizes the cyclical nature of retail estate management, as yearly activities come around again.   He suggests some tasks in planning and budgeting for upcoming breaks or expiries, new acquisitions or disposals, as well as rent reviews, rates appeals, scrutinising service charge proposals and reconciling year-end accounts.   As one example of Housekeeping, he highlights Business Rates where February is a key date, he urges occupiers to check that annual rates accounts are now clear, and to recover any credit balances, which could amount to thousands of pounds.  But he also highlights some of the challenges in identifying and recovering those credits. Send us Fan Mail Never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website Go to ThatRetailPropertyGuy for more on Gary Marshall, Smarter Estates and the TRPG podcast. You can also check out the TRPG Blog for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates And find Gary and team on LinkedIn for regular updates and community info!

    12 min
  8. Countdown to FRS 102 - lease renewals, extensions and breaks

    12/16/2025

    Countdown to FRS 102 - lease renewals, extensions and breaks

    New FRS 102 Accounting rules introduce changes to how lease liabilities are reported in a business' annual accounts. This episode considers the impact of lease length in those calculations, where breaks, options to extend, reversionary renewals and Minutes of Variation might have a substantial impact but protected renewals under the 1954 L&T Act might not.   Send us Fan Mail Never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website Go to ThatRetailPropertyGuy for more on Gary Marshall, Smarter Estates and the TRPG podcast. You can also check out the TRPG Blog for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates And find Gary and team on LinkedIn for regular updates and community info!

    14 min
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Ratings & Reviews

5
out of 5
2 Ratings

About

Welcome to That Retail Property Guy, the podcast where retail property expert Gary Marshall champions retail tenants and empowers professionals across the industry. With a career spanning decades, a dozen retailers, and millions in recovered losses for leading UK retailers, Gary shares his unparalleled knowledge to help retail tenants protect their rights, navigate leases, and maximise opportunities often overlooked by landlords, estates and accounts teams. This podcast is your go-to resource for unlocking the mysteries of retail property. Whether you're an experienced professional, a mid-sized chain, or someone just starting in the industry, Gary’s insights will help you build confidence, avoid pitfalls, and thrive in this complex field. Through practical advice, real-world examples, and interviews with industry leaders, That Retail Property Guy is dedicated to fostering development and knowledge-sharing for the next generation of retail property experts. Listen weekly and discover how small insights can lead to big wins for retail tenants everywhere. Start your journey to retail property mastery today!

Information

  • Creator
    Gary Marshall
  • Years Active
    2025 - 2026
  • Episodes
    59
  • Rating
    Clean
  • Copyright
    © 2026 That Retail Property Guy
  • Show Website
    That Retail Property Guy