The Assembly

Assemble You

The Assembly: Where L&D Minds Assemble The future of workplace learning doesn’t live in theory — it lives in lived experience, fresh research, and honest conversations. That’s what The Assembly delivers. Hosted by Adam Lacey, Co-Founder of Assemble You and digital learning veteran, and Brigid McCormack, a newcomer to the world of L&D, this is your go-to space for rich, real talk on what’s driving L&D forward. In each episode, you’ll find: Richer insights that go beyond surface-level tips to unpack what really works in learning today Expert perspectives from leaders shaping the L&D landscape Access to new research on tech, methods, and innovations defining tomorrow’s learning culture Practical strategies you can use right now to build essential skills like leadership, communication, and adaptability Whether you’re designing programs, shaping strategy, or driving culture change — if learning is your thing, this is your podcast. Formally known as L&D Challenges.

  1. 1d ago

    The L&D Nobody Has to Show Up For with Emma Ackers

    Most L&D is built for a captive audience: employees who have to attend whether the training is any good or not. Emma Ackers builds for the opposite, an audience that can walk away. Her learners are external insurance brokers, free to ignore her work entirely, and that one difference sharpens how she designs it. Adam Lacey sits down with Emma Ackers, Learning and Development Manager at Aviva and President of the Insurance Institute of Manchester. Emma is not a typical in-house L&D lead. She designs learning for Aviva's broker partners, the firms who sell insurance out in the market. It is offered to those brokers as a service, which means they only take it up if it genuinely helps them. With 21 years in insurance, starting out as a broker herself before moving into learning, Emma knows first-hand the day job her learners are trying to do. She explains why the first question is always the business problem the broker is facing and never the course itself, the ambassador model she uses to test an idea with a trusted group of brokers before rolling it out to everyone, and why she judges success by whether people apply the learning back at work more than by how many turned up. What you'll learn: Why building for an audience that can walk away makes learning sharper and more useful for everyoneHow starting from the business problem, rather than the training, builds the value in from the first conversationThe ambassador model: testing a new idea with a trusted group of customers before you roll it out to everyoneWhy the best insurance professionals need both technical knowledge and people skills, and how Emma develops bothHow volunteering, including leading the Insurance Institute of Manchester, builds skills your day job never will 🔗 Connect with Emma LinkedIn - https://www.linkedin.com/in/emmaackers/ 📮 The Assembly Debrief A short, practical email unpacking the best ideas from each episode, designed for modern learning leaders who want insight without the noise. https://www.assembleyou.com/the-assembly/newsletter 👋 Come and connect with us We're always keen to hear what's resonating or what you're seeing in your world. Adam Lacey - https://www.linkedin.com/in/adamlacey/ Richard Ward - https://www.linkedin.com/in/richardpward/ More from The Assembly & Assemble You Learning that feels more like great content than training. Explore podcast-style lessons, video shorts, and series designed for real work. https://www.assembleyou.com Privacy & Data This podcast is hosted by Transistor. For more information on how your data is handled, please visit: https://www.transistor.fm/privacy/

  2. Aug 3

    Stop Proving Value. Start Being Valuable with Tom McDowall

    If the value conversation happens at the end of your projects, the only question left is how to justify what you have already built. Adam sits down with Tom McDowall, who through Evolve LD helps organisations upskill their L&D, training and HR teams in practical ways of working, to unpack a distinction that changes how a function operates: the difference between proving you were valuable after the fact and asking how you can be valuable before anything gets made. From managing a sales team, to delivering the same induction week after week for a year and a half, to leading digital teams and chairing the Learning Network, Tom brings a practitioner's lens to measurement, with a fully worked example and real numbers to go with it. He breaks down the metric chain that connects an intervention to a board-level objective, why line managers are already doing the observation L&D is not capturing, and where AI has finally become good enough to do the statistical work. What you'll learn:  Why proving value after the fact is a conversation no other business function has to have, and what to ask instead How to build a metric chain from intervention to behaviour to KPI to organisational objective, and how certain you should expect to be at each link Why every learning asset needs a sunset date, and how zombie content survives in most catalogues How to get closer to your own business, from reading the annual report to what to say when you ask for an hour of the C-suite's time 🔗 Connect with Tom LinkedIn - https://www.linkedin.com/in/tom-mcdowall/ 📮 The Assembly Debrief  A short, practical email unpacking the best ideas from each episode, designed for modern learning leaders who want insight without the noise. https://www.assembleyou.com/the-assembly/newsletter 👋 Come and connect with us  We're always keen to hear what's resonating or what you're seeing in your world. Adam Lacey - https://www.linkedin.com/in/adamlacey/ Richard Ward - https://www.linkedin.com/in/richardpward/ More from The Assembly & Assemble You  Learning that feels more like great content than training. Explore podcast-style lessons, video shorts, and series designed for real work. https://www.assembleyou.com Privacy & Data  This podcast is hosted by Transistor. For more information on how your data is handled, please visit: https://www.transistor.fm/privacy/

  3. Jul 27

    The Science of How We Actually Learn with Tessa Forshaw, PhD

    If your learning programmes are built on instinct and inherited habits, the science of how the brain actually learns changes what good design looks like. Brigid McCormack sits down with Tessa Forshaw, a cognitive scientist who studies how we work, learn and create, to unpack what neuroscience reveals about how adults really learn, and the myths still shaping L&D. A cognitive scientist, award-winning designer, TEDx speaker and co-author of Innovation-ish, Tessa co-founded the Next Level Lab at the Harvard Graduate School of Education and teaches at Harvard's Division of Continuing Education and the Stanford Graduate School of Business. She spent more than a decade designing corporate L&D before going back to study how the brain learns, and now brings that science back to real teams. She breaks down why learning styles do not hold up, why nobody can multitask and how memory really works, then turns the science into practical design: learning that is deep, durable and practiced. What you'll learn: Why the learning styles myth falls apart under the science, and how to match the method to the content rather than the personWhy nobody can truly multitask, and the switching costs that break focus every time a learner dips into the side chatHow memory really works, and why retrieval practice beats leaving recall to chanceThe groove in the sand model for building deep and durable learning through effort and desirable difficultyWhy the strongest L&D leaders are moving from content provider to strategic advisor as AI automates the rest 🔗 Connect with Tessa Forshaw LinkedIn: https://www.linkedin.com/in/tessaforshaw/ 📮 The Assembly Debrief A short, practical email unpacking the best ideas from each episode, designed for modern learning leaders who want insight without the noise. https://www.assembleyou.com/the-assembly/newsletter 👋 Come and connect with us We're always keen to hear what's resonating or what you're seeing in your world. Adam Lacey - https://www.linkedin.com/in/adamlacey/ Richard Ward - https://www.linkedin.com/in/richardpward/ More from The Assembly & Assemble You Learning that feels more like great content than training. Explore podcast-style lessons, video shorts, and series designed for real work. https://www.assembleyou.com Privacy & Data This podcast is hosted by Transistor. For more information on how your data is handled, please visit: https://www.transistor.fm/privacy/

  4. Jul 20

    Sell the Problem, Not the Programme with Lori Anne Powell

    If your L&D team keeps landing the last seat at the table, the way in is to get close to the commercial reality of the business. Brigid McCormack sits down with Lori Anne Powell, leadership development consultant and co-founder of LVL London, to unpack how L&D earns influence the way any function does: with credibility, trust and results the business can see. Lori began her career at Harrods and went on to lead learning and development across Europe, the Middle East and Africa as Director of L&D at Tiffany & Co., supporting multi-territory teams at scale. She brings a commercial, human-centred lens to how learning drives performance in premium service environments. She breaks down how to build a commercial mindset in L&D, how to influence stakeholders when you do not hold budget or authority, and what luxury retail's high-stakes shop floor teaches every learning leader. What you'll learn: Why the most impactful learning creates a pull rather than a push, and how to build that appetiteHow to influence without authority by diagnosing before you prescribe, and making the stakeholder part of the solutionWhat it means to be the commercial thinking partner, and how to reverse engineer learning from sales, retention and developmentWhy the shop floor is where strategy meets reality, and how to close the friction between it and head officeThe skills for life that retail builds better than anywhere: presence, reading a room and recovering from rejection 🔗 Connect with Lori Anne Powell LinkedIn: https://www.linkedin.com/in/lori-powell/ 📮 The Assembly Debrief A short, practical email unpacking the best ideas from each episode, designed for modern learning leaders who want insight without the noise. https://www.assembleyou.com/the-assembly/newsletter 👋 Come and connect with us We're always keen to hear what's resonating or what you're seeing in your world. Adam Lacey - https://www.linkedin.com/in/adamlacey/ Richard Ward - https://www.linkedin.com/in/richardpward/ More from The Assembly & Assemble You Learning that feels more like great content than training. Explore podcast-style lessons, video shorts, and series designed for real work. https://www.assembleyou.com Privacy & Data This podcast is hosted by Transistor. For more information on how your data is handled, please visit: https://www.transistor.fm/privacy/

  5. Jul 13

    Leadership Is Judgment in Action With Amy Smith

    If your leaders keep asking for the perfect words before every difficult conversation, what they are missing is not a better script. It is confidence in their own judgment. Brigid McCormack sits down with Amy Smith, Inclusion Campaign Manager at Business in the Community, to unpack person-centred leadership: the idea that fairness does not necessarily mean sameness, that leaders shape people's experience of work and not just their performance, and that inclusion is a leadership challenge rather than a language one. With over seven years designing and delivering culture, engagement, belonging and workplace wellbeing initiatives across complex organisations, Amy brings a lens shaped by her own lived experience, being mixed race, neurodivergent and moving continents, to how leaders create dignity at work. She breaks down the psychological contract and why neglecting it surfaces later as lost trust, innovation and retention, the three-part toolkit she leans on in place of a script, and how DEI work is changing as leaders try to sustain connection and fairness in a more polarised environment. What you'll learn: Why fairness does not necessarily mean sameness, and what person-centred leadership looks like in practiceThe cost of promoting leaders on technical expertise alone, and why it only shows up later in trust, innovation and retentionHow leaders weaken the psychological contract without noticing, and why picking apart superficial details signals that uncertainty is unsafeThe three things in Amy's leadership toolkit in place of a script: accountability, change capability and capacity buildingWhy AI can hand you a script but not judgment, and how to interview, develop and measure for the skill that matters 🔗 Connect with Amy LinkedIn - https://www.linkedin.com/in/amy-smith-yprofile/ 📮 The Assembly Debrief A short, practical email unpacking the best ideas from each episode, designed for modern learning leaders who want insight without the noise. https://www.assembleyou.com/the-assembly/newsletter 👋 Come and connect with us We're always keen to hear what's resonating or what you're seeing in your world. Adam Lacey - https://www.linkedin.com/in/adamlacey/ Richard Ward - https://www.linkedin.com/in/richardpward/ More from The Assembly & Assemble You Learning that feels more like great content than training. Explore podcast-style lessons, video shorts, and series designed for real work. https://www.assembleyou.com Privacy & Data This podcast is hosted by Transistor. For more information on how your data is handled, please visit: https://www.transistor.fm/privacy/

  6. Jun 29

    Why People Don't Use the Learning You Buy With Michelle Hazelton

    You can buy great content, roll it out properly, and still watch most of your people never touch it. Michelle Hazelton explains why, and the reason is simpler than motivation. Adam sits down with Michelle Hazelton, former MD of Anders Pink (acquired by Go1) and now content lead at Access Learning, part of the Access Group, to unpack the shift reshaping learning technology: from learning as a place you go to, to support that finds you in the flow of work. With more than a decade at the sharp end of learning technology, from startups to a 1.2 billion pound software group, Michelle brings a rare both-sides-of-the-table view, having been acquired herself and now helping assess acquisitions. She breaks down why most L&D tech gets bought the wrong way round, what genuine learning in the flow of work actually looks like, and why even the smartest AI still needs a human in the loop. What you'll learn: Why you should choose a vendor on your biggest challenges, not their feature list, and the one roadmap question that reveals who is really aheadWhat "learning in the flow of work" finally looks like in practice, using Access's navigator screen as a live exampleWhy human in the loop stays non-negotiable when AI can confidently produce biased or wrong contentHow AI agents are taking manual curation off L&D's plate, shown through a real performance-management workflowThe career advice Michelle gives anyone entering L&D, starting with a history lesson 🔗 Connect with Michelle LinkedIn - https://www.linkedin.com/in/michellehazelton/ 📮 The Assembly Debrief A short, practical email unpacking the best ideas from each episode, designed for modern learning leaders who want insight without the noise. https://www.assembleyou.com/the-assembly/newsletter 👋 Come and connect with us We're always keen to hear what's resonating or what you're seeing in your world. Adam Lacey - https://www.linkedin.com/in/adamlacey/ Richard Ward - https://www.linkedin.com/in/richardpward/ More from The Assembly & Assemble You Learning that feels more like great content than training. Explore podcast-style lessons, video shorts, and series designed for real work. https://www.assembleyou.com Privacy & Data This podcast is hosted by Transistor. For more information on how your data is handled, please visit: https://www.transistor.fm/privacy/

  7. Jun 23

    Stop Starting from L&D With Anne-Marie Burbidge

    If your L&D work feels invisible to business leadership, the problem might be where you're starting from. Brigid sits down with Anne-Marie Burbidge, founder of Spark L&D Consultancy and fractional Head of L&D, to unpack the mindset shift that changes everything: stop leading with what L&D can offer, and start from what the business actually needs.  With 20+ years across HR and L&D in organisations of all shapes and sizes, Anne-Marie brings a sharp, practical lens to where L&D functions get stuck and how to move. She breaks down how to connect your work to the metrics that matter to leadership, why manager development remains one of the most under-supported moments in any organisation, and how to shift from reactive training deliverer to trusted business partner. What you'll learn: Why starting from L&D and pitching outward is the wrong direction and how to flip itHow to use business metrics and people data to identify where L&D will have real impactWhy the manager transition from individual contributor to people leader needs far more support than most organisations give itHow to build influence with the C-suite by speaking their language, not yoursThe mindset shift that unlocks everything else 🔗 Connect with Anne-Marie LinkedIn - https://www.linkedin.com/in/anne-marieburbidge/ 📮 The Assembly Debrief A short, practical email unpacking the best ideas from each episode, designed for modern learning leaders who want insight without the noise. https://www.assembleyou.com/the-assembly/newsletter 👋 Come and connect with us We’re always keen to hear what’s resonating or what you’re seeing in your world. Adam Lacey - https://www.linkedin.com/in/adamlacey/ Richard Ward - https://www.linkedin.com/in/richardpward/ More from The Assembly & Assemble You Learning that feels more like great content than training. Explore podcast-style lessons, video shorts, and series designed for real work. https://www.assembleyou.com Privacy & Data This podcast is hosted by Transistor. For more information on how your data is handled, please visit: https://www.transistor.fm/privacy/

  8. Jun 16

    The Messy Middle: Why Your Managers Are Flying Blind With John Gregg

    Your senior leaders get coaching. Your early careers get apprenticeships. But the managers actually running your organisation day-to-day? They're on their own. John Gregg has spent over 20 years in L&D and OD across commercial, regulated and nonprofit sectors - most recently as Head of Learning and OD at Alzheimer's Research UK.  With a small team and a tight budget, he built a management development programme that made it to the finals of the Learning Excellence Awards, competing with some of the biggest names in the industry. In this episode, John shares what it takes to develop the managers everyone else overlooks, prove L&D's impact when scrutiny is high and shift from a cost centre to a genuine performance function. What you'll learn: Why your mid-level managers are the engine room of your organisation and what a programme that actually develops them looks like in practiceHow to shift from a cost centre to a performance function and the language change that makes it stickWhy psychological safety isn't a course and how to build it incrementally across onboarding, appraisals, policies and everyday cultureThe "Big Four" stakeholder model and why misreading each group's agenda is where most L&D impact gets lostWhere AI is genuinely moving the needle in L&D right now and where the hype is running ahead of the realityFour pieces of advice for anyone starting out or levelling up in the profession 🔗 Connect with John LinkedIn - https://www.linkedin.com/in/john-gregg-fcipd/ 📮 The Assembly Debrief A short, practical email unpacking the best ideas from each episode, designed for modern learning leaders who want insight without the noise. https://www.assembleyou.com/the-assembly/newsletter 👋 Come and connect with us We’re always keen to hear what’s resonating or what you’re seeing in your world. Adam Lacey - https://www.linkedin.com/in/adamlacey/ Richard Ward - https://www.linkedin.com/in/richardpward/ More from The Assembly & Assemble You Learning that feels more like great content than training. Explore podcast-style lessons, video shorts, and series designed for real work. https://www.assembleyou.com Privacy & Data This podcast is hosted by Transistor. For more information on how your data is handled, please visit: https://www.transistor.fm/privacy/

About

The Assembly: Where L&D Minds Assemble The future of workplace learning doesn’t live in theory — it lives in lived experience, fresh research, and honest conversations. That’s what The Assembly delivers. Hosted by Adam Lacey, Co-Founder of Assemble You and digital learning veteran, and Brigid McCormack, a newcomer to the world of L&D, this is your go-to space for rich, real talk on what’s driving L&D forward. In each episode, you’ll find: Richer insights that go beyond surface-level tips to unpack what really works in learning today Expert perspectives from leaders shaping the L&D landscape Access to new research on tech, methods, and innovations defining tomorrow’s learning culture Practical strategies you can use right now to build essential skills like leadership, communication, and adaptability Whether you’re designing programs, shaping strategy, or driving culture change — if learning is your thing, this is your podcast. Formally known as L&D Challenges.

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