The Association Evidence Project

aeppodcast

A podcast that brings forward the research, stories, and experts transforming data into action across the association community.

Episodes

  1. Jun 16

    Rethinking Chapters: What the Latest Benchmarking Data Reveals

    In this episode of The Association Evidence Project, host Lowell Aplebaum, EdD, FASAE, CAE, CPF, is joined by Peggy Hoffman, FASAE, CAE, president and executive director of Mariner Management, and Peter Houstle, CEO and COO of Mariner Management, to explore key findings from their latest chapter performance and benchmarking report. Drawing on data from associations and chapter leaders across the industry, they examine how evolving member expectations are reshaping chapter engagement, volunteer leadership, and organizational structures. The conversation highlights the growing challenge of sustaining volunteer leadership, with both associations and chapter leaders reporting increasing difficulty recruiting and retaining volunteers. Hoffman and Houstle discuss why traditional chapter models may no longer align with members’ available time, interests, or preferred ways of engaging, and how factors such as member personality, mentorship opportunities, and purpose-driven experiences can influence participation. They also share examples of associations rethinking their chapter structures through regional councils, hub-and-spoke models, and other flexible approaches designed to reduce administrative burdens while strengthening local connections. The episode explores the importance of moving beyond compliance-focused metrics and toward measures that better reflect member value, including belonging, loyalty, and meaningful engagement. Throughout the discussion, the guests offer practical insights for association leaders seeking to create more adaptable chapter ecosystems that better serve members while building a sustainable future for volunteer leadership. Access the report, 2025 Chapter Performance & Benchmarking Report, here: https://marinermanagement.com/2025-chapter-performance-benchmarking-report/ The Association Evidence Project is produced by Association Briefings.

    42 min
  2. Apr 14

    Designing for Everyone: Advancing Neuro Inclusion in Associations

    In this episode of The Association Evidence Project, host Lowell Aplebaum, EdD, FASAE, CAE, CPF, is joined by Celia Zamora, CAE, Executive Director of the American Council of Academic Physical Therapy, and Jen Mehltretter, CAE, Director of Membership and Constituent Services at the American Society for Clinical Laboratory Science, to discuss new research from the ASAE Research Foundation and MPI Foundation, Enhancing Neuro Inclusive Practices in Associations. The conversation explores why neuro inclusion is gaining urgency—shaping how associations foster belonging, support learning, and create meaningful connections—while also unpacking why it often goes unaddressed due to stigma, uncertainty, and fear of getting it wrong. Together, they outline a shift from reactive accommodations to proactive, universal design, sharing practical approaches for meetings and workplaces, from advance materials and flexible formats to sensory considerations and intentional breaks. They also discuss how to embed neuro inclusion into strategy, governance, and measurement—moving beyond individual champions to sustained organizational commitment. The episode highlights the role of thoughtful data, continuous feedback, and iteration in improving engagement, retention, and authentic participation across the association community. Access the report, Enhancing Neuroinclusive Practices in Associations, here: https://foundation.asaecenter.org/research/neuroinclusion/   The Association Evidence Project is produced by Association Briefings.

    32 min

About

A podcast that brings forward the research, stories, and experts transforming data into action across the association community.