The Better Conflicts Audio Experience

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The Better Conflicts Audio Experience

Welcome to the Better Conflicts Audio Experience by CEDR. The name of this channel comes from our vision that "Better Conflicts, Result in Better Outcomes, Leading to a Better World". Here we will share with you our regular podcasts, webinar insights and clips from interviews with leading conflict experts. The topics we cover include; Commercial & Workplace Mediation, Hostage & Crisis Negotiation Skills, Conflict Management, ADR Thought Leadership & Innovation and Diversity & Inclusion.

  1. CEDR & Linklaters Workplace Activism Thought Leadership

    12/09/2024

    CEDR & Linklaters Workplace Activism Thought Leadership

    CEDR & Linklaters Workplace Activism Discussion 00:00 - Introduction 00:28 - What is workplace/employee activism? 04:22 - Is workplace/employee activism a new phenomenon? 05:32 - Is there a heightened expectation around what companies should be doing? 07:23 - What are some of the factors that encourage employee activism? 10:47 - How to advise businesses around engaging with this challenging area? 13:08 - Managers need to be better equipped to deal with grievances before they escalate 13:56 - The risks of leading with policy 15:30 - What good can come from engaging positively with workplace activism? 20:17 - DEI initiatives and how it acts as a catalyst for workplace activism 21:55 - How can mediation help in instances of workplace grievances? 23:41 - Listening up is just as important as speaking up 27:34 - Setting up facilitated discussion sessions 28:42 - Practical tips for leaders on workplace activism Watch the podcast here: https://youtu.be/39vJyjc7srA #workplaceactivism #workplace #employment #employees #activism #buisness #mediation #cedr © 2024 CEDR Limited - All rights reserved

    33 min
  2. How Ombuds Services can help Resolve Organisational Conflict

    10/17/2024

    How Ombuds Services can help Resolve Organisational Conflict

    This insightful conversation explores the crucial role Ombuds services play in resolving workplace conflicts and how mediator skills are essential in achieving resolution. CEDR's Chief Executive, James South speaks with four experts who bring extensive experience from both public and private sectors: Dr Youssoupha Niang, Judit Revesz, James Claxton and Estelle Ghyselinck. Contents: 00:00 - Introduction from CEDR Chief Executive James South 02:21 - Participant introductions 14:01 - Why would an organisation invest it's time and resources into setting up an Ombuds Service? 26:13 - How to measure success of an Ombuds programme? 30:59 - What is it about the mediation approach or process that makes it work well for an Ombuds service? 33:06 - What does the typical journey of case look like in an Ombuds Service? 44:43 - The importance of the mediator skill set for solving disputes 01:03:31 - Guiding parties through sensitive cases 01:17:00 - One tip for anybody considering embarking on the Ombuds journey You can watch the podcast here on CEDR's YouTube channel: https://youtu.be/oPX2GxzqNQc © 2024 CEDR Limited - All rights reserved

    1h 20m
  3. CEDR-Accredited Mediator Spotlight - Tony Coveney

    05/21/2024

    CEDR-Accredited Mediator Spotlight - Tony Coveney

    Tony Coveney has spent 43 years as a career investment banker and asset manager, working for some of the worlds leading financial institutions, and is also a CEDR-Accredited Mediator. In this video Tony covers: 00:00 - Intro: Managed conflict is how you get better deals 00:30 - Why did you want to become a CEDR-Accredited Mediator? 01:56 - Working on infrastructure projects 05:26 - Creating safe spaces that allow employees to speak up 07:06 - The importance of managed conflict 08:36 - Are conflict engagement skills for managers overlooked? 11:58 - What are the benefits of the roleplay sessions on the course? 14:27 - What are your plans for the future? You can watch this podcast here:https://youtu.be/qeEocBPrAuM © 2024 CEDR Limited - All rights reserved

    16 min
  4. CEDR in Conversation with Fraser Simpson - Making 'Speak Up' Human

    05/15/2024

    CEDR in Conversation with Fraser Simpson - Making 'Speak Up' Human

    Fraser Simpson is Associate General Counsel - Ethics, Governance and Compliance at The Wellcome Trust, a large philanthropic foundation, based in London, that funds science to achieve global health outcomes. Part of his role with the Wellcome Trust is building a culture where people feel safe to 'speak up'. In this wide ranging conversation Fraser speaks with CEDR's Head of Marketing Ben Thomson about: Video Contents: 00:00 - Intro 00:20 - Fraser introduces himself 01:16 - What do we mean by 'speak up' culture? 02:26 - How 'speak up' can improve well-being and create a sense of belonging 03:48 - What are the consequences of getting it wrong and taking a policy led approach 05:56 - The importance of getting the buy-in from the top 07:28 - What are some of the barriers to people speaking up 09:08 - Is there a renewed interest in 'speak up' due to external societal issues 12:08 - Being proactive in approaching issues 12:46 - Opportunities that arise as a result of a 'speak up' culture 13:43 - Speak up should be part of a wider strategy 15:23 - How do you as part of the legal function work with the 'people' teams in the organisation ? 16:22 - What can people so straight away to make a difference? 20:11 - How to make speaking up less intimidating? 21:52 - Do managers have the practical skills to be able to actualise the principles of speaking up? 24:18 - The issues associated with raising a grievance 26:55 - What questions should leaders ask themselves as part of any incitive to implement change? 28:36 - Final thoughts Disputes and dialogue are connected, and forward-thinking organisations are viewing this challenge at a strategic level. Download CEDR's white paper and learn how this applies to the rise of employee activism. Download CEDR's White Paper on Employee Activism Here: https://learn.cedr.com/employee-activism

    30 min
  5. Eve Pienaar: Trust, Wills & Probate Mediation

    02/28/2024

    Eve Pienaar: Trust, Wills & Probate Mediation

    CEDR Mediator Eve Pienaar discusses trusts, wills & probate mediation# Video Contents: 00:00 - Intro 00:19 - Very often there is a significant imbalance in power 00:47 - An example of a trust, wills and probate case 01:06 - A difficult situation for one of the deceased's children 01:29 - How did the mediator break the deadlock? 01:57 - The mediation resulted in the restoration of a relationship #trusts #trustsexplained #wills #willsexplained For more information: https://www.cedr.com/commercial/trusts-wills-probate-mediation/ © 2024 CEDR Limited - All rights reserved

    2 min
  6. Nick Pearson: Insolvency Mediation Case Study

    02/28/2024

    Nick Pearson: Insolvency Mediation Case Study

    CEDR Mediator Nick Pearson discusses an insolvency case he was involved with. Audio Contents: 00:00 - Mediation is successful in this field because insolvency practitioners, office holders, liquidators and the like - they don't want to go to court. 00:38 - Insolvency practitioners are very sceptical by nature, but they are also flexible and open minded. 00:52 - Directors being sued for preferential payments and misfeasance. 01:07 - Director hadn't give a reason as to why he wasn't going to be liable financially 01:22 - The mediator tells the director you have to explain yourself and he produces a lot of new material that hasn't been seen before. 02:02 - The director provides evidence showing his inability to pay. #cedr #disputeresolution #dispute For more information, contact CEDR: www.cedr.com © 2023 CEDR Limited - All rights reserved

    3 min
  7. Tony Allen: Restoring Relations with the NHS

    02/12/2024

    Tony Allen: Restoring Relations with the NHS

    CEDR Mediator Tony Allen discusses how mediation and the NHS Resolution Scheme can help to restore relations and trust with patients and claimants. Video Contents: 00:00 - People are afraid to be ill again because they've stirred the pot 00:13 - Rebuilding a relationship 00:23 - Acknowledging that someone who has been let down, has a voice and the right to be heard 00:33 - Making sure that steps have taken place to ensure there is no repeat and that lessons have been learned #cedr #mediation #clinical #medical Watch the video here: https://youtu.be/Anbhh0gyasQ

    1 min
  8. Fiona Colquhoun: Commercial Mediation Case

    01/30/2024

    Fiona Colquhoun: Commercial Mediation Case

    CEDR Mediator Fiona Colquhoun discusses a commercial mediation case with an independent company that was contracted to provide a number of services at a value of £12 million. Video Contents: 00:00 - Intro 00:16 - The company buying the services decides to terminate the contract 00:34 - There was a very poor relationship between the respective lawyers 01:12 - How did the mediator make an initial breakthrough? 01:34 - The parties worked better without their lawyers 02:21 - Dealing with the parties in the dispute directly 02:48 - Those with the authority get involved in the discussion #cedr #disputeresolution # lawyers

    4 min
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About

Welcome to the Better Conflicts Audio Experience by CEDR. The name of this channel comes from our vision that "Better Conflicts, Result in Better Outcomes, Leading to a Better World". Here we will share with you our regular podcasts, webinar insights and clips from interviews with leading conflict experts. The topics we cover include; Commercial & Workplace Mediation, Hostage & Crisis Negotiation Skills, Conflict Management, ADR Thought Leadership & Innovation and Diversity & Inclusion.

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