Welcome your new host, Doug Ridley! In this episode we unpack the ethos behind the tagline, 'every bit matters.' The driving force behind our turn-key branch strategy, it is a valuable perspective for any financial institution looking to truly appreciate their network. Here, Nate breaks open the origin of the tagline, and offers some key insights into different 'bits' institutions can implement from the importance of noticing when people are doing things right, stress the little details, and emphasize the power of combined 'bits' to create a memorable experience. SHOW NOTES: Transcript | World Tour T-shirt - Front - Back | Gen. Z Infographic | "element" - defined Doug Ridley: On Instagram, Doug describes himself as “a summer camp evangelist….” and a “napping connoisseur.” His feed is full of bright and beautiful images showing the special moments of life and reflect his focus on the things that make life rich. A graduate of The College of Saint Rose with a BFA in Sculpture, Doug brings an aesthetic and attentive eye to all that he does. Having spent the first part of his career as the YMCA, Doug lives by the values of caring, respect, responsibility, and honesty. A consummate foodie and seacoast explorer, Doug can often be found exploring good eats, supporting local haunts, participating in outdoor sports clubs, and volunteering at charity events. A mind busy with inspirations, Doug comes to The Element Group with a wealth of new ideas, drawing from his experience as Director of Accounts at Vital Design, where he helped build and shape their retainer program. He is most ‘in his element’ when he is skiing, enjoying a long run, or relaxing in his garden. Instagram - @dougridley | Linked In - @douglasridley "Great things in business are never done by one person; they’re done by a team of people." - Steve Jobs Nate Baldasaro: Walk into his office and Nate is often listening to a combination of Skillet, Switchfoot, and Need to Breathe. Accompanied by his many journals, Nate is constantly brainstorming. Even at his favorite vacation spot in Captiva, Florida, he is writing down new ideas, oftentimes with the help of his wife, Lisa, and daughter, Bryn. After Bridgton Academy, Nate graduated from the University of New Hampshire into a career observing and spanning multiple industries. Nate uses his experience in sales and communications to find innovative and creative retail and technologically based solutions for the variety of institutions serviced by The Element Group. Nate is especially proud of the way Element has pulled together through the years to support its employees through thick and thin. Nate’s “element” is focused on forward thinking and engagement with a company’s strengths; evidence of his days as a college athlete seen in the sports analogy found in his favorite quote. "A good player works hard to win the game that everyone else is playing. A great player creates a new game that favors their strengths and avoids their weaknesses" — James Clear Linked In - @natebaldasaro About The Element Group: does your physical space help attract, delight, and retain customers? We partner with financial institutions like yours to design, build, and remodel facilities for the digital age, develop brand identities, select markets and sites, and implement messaging and merchandising strategies across your network. The results? Enhanced customer and member loyalty, more efficient operations, and increased profitability. Together with our financial partners we collaborate and strategize how to achieve the personal needs of community banks and credit unions. Our team approach ensures a seamless process allowing you to best serve your employees, customers, members, and local communities. From cutting-edge graphic and digital design to intentional architectural environments, we pride ourselves on delivering full solutions, nationwide. YouTube - Linked In - Website - Instagram
