The Business Octopus

Relevate

🎙️ The Business Octopus – where business gets real, raw, and radically effective. Hosted by Avon Collis, this podcast dives deep into the many arms of business—from digital transformation and automation to marketing, leadership, and growth strategy. Whether you're a startup founder, seasoned entrepreneur, or just business-curious, you'll find practical insights, candid conversations, and expert interviews that help you untangle complexity and scale with confidence. Join us as we explore the tools, tactics, and tech that drive modern business success—especially in the fast-evolving landscape o

  1. 13H AGO

    Bootstrapping a Credit SaaS Through the GFC, COVID, and Global Expansion

    On the Business Octopus podcast, host Avon interviews Kosta Patsan, founder and managing director of Newcastle-based EasyLodge, a SaaS specialty credit platform that manages the full credit lifecycle from quoting and applications through decisioning, funding, loan management, repayments, arrears, hardship, and payout. Kosta explains how EasyLodge targets non-bank lenders and fintechs priced below enterprise competitors, processing about 30,000 applications per month and managing roughly 350,000 loans across about 60 global clients in Australia, New Zealand, the UK, and the Philippines. He recounts his prior personal lending business growth and collapse during the GFC, the origin of EasyLodge after a Citibank deal fell through, bootstrapping challenges, and a COVID-era charity rollout completed in three weeks. The conversation covers founder realities, sales and customer service via direct phone access, pitfalls of exits and private equity, AI’s limited role versus deterministic finance systems, risks of spreadsheet-based lending, growth in private lending, and advice on capital, funding lines, and building organically.00:00 Welcome and Setup01:01 Meet Easy Lodge Founder01:08 Platform and Market Focus04:40 Origin Story and GFC08:18 Bootstrapping Reality Check11:13 Early Struggles and Breakthrough14:22 Funding Terms and Founder Pay17:33 Selling and PE Pitfalls19:08 Deal Gone Sideways27:03 Phone First Customer Service32:37 Support Tickets Frustrations33:52 Service Costs vs Delight35:15 Sales Calls That Convert38:24 AI Hype vs Reality42:01 Excel Limits at Scale45:21 Private Lending Boom50:46 Defaults and Risk Pricing58:08 Startup Lessons and WrapJoin the Relevate Community and get in depth guides, tips, tricks and tutorials on how to grow your business with digital skills and technology. Join our Digital Accelerator membership and take your business to the next level: https://join.relevate.com.auChoose the right software for your business with the Relevate Directory: https://directory.relevate.com.au

    1h 5m
  2. APR 1

    Where to start when you're starting out

    Don't Navigate Your Journey Alone – Join the Relevate Community!Master Essential Skills to Build Your Business or Launch Your CareerJoin a supportive, dynamic community in the Relevate Community, designed for new business owners and career seekers. No fluff, no jargon—just real, actionable strategies and tools to help you make confident moves in your journey, whether you’re launching a business or beginning a new career.What You’ll Learn in the Relevate Community:Create a Standout Personal Brand & Online Presence: Establish a strong, professional digital footprint to attract clients, employers, or collaborators.Navigate Sales, Marketing & Networking Basics: Get practical guidance on the essentials, from building your network to attracting customers or employers.Access Career-Boosting Content & Business Resources: Tap into templates, how-to guides, and resources tailored to help you grow, whether you’re a new business owner or starting a new career.Define Your Unique Path: Gain clarity on your strengths, values, and goals, helping you find the right career or business direction.Get Feedback & Support from Peers: Ask questions, share ideas, and receive insights from a community of like-minded people who are committed to growth.Stay Informed on Tools & Strategies: Discover the latest tools and strategies to support your growth, keep you organised, and set you up for success.The Relevate Community is here to support career seekers and business builders alike. By joining, you’ll have access to a wealth of resources, plus guidance from peers and mentors who can help you thrive in your new venture or career path.Limited Spots Available! Quality over quantity means we’re focused on creating a supportive space where you can learn and grow. Don’t miss out—start your journey with confidence and the support you need to succeed.

    26 min

About

🎙️ The Business Octopus – where business gets real, raw, and radically effective. Hosted by Avon Collis, this podcast dives deep into the many arms of business—from digital transformation and automation to marketing, leadership, and growth strategy. Whether you're a startup founder, seasoned entrepreneur, or just business-curious, you'll find practical insights, candid conversations, and expert interviews that help you untangle complexity and scale with confidence. Join us as we explore the tools, tactics, and tech that drive modern business success—especially in the fast-evolving landscape o