The C-Suite Framework

Jennifer Geary

The "C-Suite Framework" podcast dives deep into the world of corporate leadership by speaking with experts and C-Suite executives about key roles such as Operations, Risk, People, and Sustainability. Each episode dissects the challenges leaders face today, offering insights and practical takeaways for listeners looking to enhance their own careers. Balancing depth with fun, the podcast is both entertaining and informative, giving listeners a unique perspective into the dynamics of executive roles and how to navigate their own path to success. 🔎 Hosted by Jennifer Geary — former COO, CRO, and bestselling author of How to be a CRO, The Augmented COO, and more. ➡️ For more insights, access to courses and training, visit www.csuiteframework.com Sign up to The C-Suite Framework newsletter at www.csuiteframework.com/contact

  1. قبل ٦ أيام

    How to... build a resilient organisation with Cameron Holt

    Resilience isn't a tick-box exercise — it's a strategic imperative.   Director and Head of Resilience at Alba Partners, Cameron Holt, joins host Jennifer Geary to demystify operational resilience — from the regulatory origins of the agenda through to what truly resilient organisations look like in today's turbulent geopolitical landscape.   Drawing on 17 years of financial services experience across Accenture, BCS Consulting, and now Alba Partners, Cameron explains how organisations can move beyond compliance and embed resilience by design into their strategy, operations, and culture.   You'll learn how to: Move from regulatory compliance to genuine resilience by design. Identify your most important business services and map their vulnerabilities. Manage third-party risk as a core pillar of your resilience strategy. Run scenario testing, war games, and crisis simulations that actually prepare you. Use AI effectively — without creating "artificial resilience". Think like a threat actor to find and close your organisation's open wounds.   About Cameron Holt: Cameron Holt is Director and Head of Resilience at Alba Partners, a financial services consultancy operating globally from offices in London, Edinburgh and Dubai. Cameron has over 17 years of experience in financial services, specialising in operational resilience, non-financial risk, and operating model transformation. He has served as a Resilience Subject Matter Advisor, UK Head of Resilience, and Resilience Programme Director across some of the UK's leading financial institutions. Prior to Alba, he held senior roles at Accenture and BCS Consulting.     Chapters: 00:00 — Introduction — why resilience matters now 03:00 — Cameron's background and the pivot to resilience 05:28 — The geopolitical case for resilience in 2025 06:51 — The evolution of the UK resilience regulatory agenda 09:44 — From regulatory requirement to strategic advantage 11:02 — Resilience by design vs. the tick-box approach 13:00 — Ownership, governance, and the COO's role 15:17 — Resilience as an outcome, not a risk type 16:25 — Third-party risk and the multi-domain resilience framework 19:24 — Backups, single points of failure, and commercial trade-offs 21:06 — Resilience as a competitive differentiator for FinTechs 25:53 — Real-world case studies: RBS, TSB, CrowdStrike, and beyond 28:51 — Scenario testing, war games, and crisis simulations 30:40 — Human capital: the hidden resilience asset 32:11 — Practical steps for a new COO or CRO 34:34 — AI and the risk of 'artificial resilience' 38:05 — Resources and further reading   Resources & Links: C-suite Framework courses & books: https://csuiteframework.co.uk/ CMORG (Cross Market Operational Resilience Group) — industry guidance and best practice materials on operational resilience UK Resilience Academy — learning materials and professional development resources National Preparedness Commission — independent body running events and thought leadership on resilience Resilience First — business resilience network and resources Centre for Long-Term Resilience — research and policy on systemic resilience   Enjoying The C-Suite Framework? Follow on Apple Podcasts & Spotify Leave a 5★ rating or quick review Share with a COO, CRO, or senior leader responsible for resilience

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    How to… build a hybrid workforce with AI teammates with Greg Coleshill

    From hiring seats to onboarding intelligence. Greg Coleshill, Chief Commercial and Operating Officer at vigilant.ai, joins host Jennifer Geary to explore what two decades in talent and recruitment really teaches you about the future of work — and why the smartest leaders are now applying people principles to AI teammates. In this episode, host Jennifer Geary speaks with Greg Coleshill, whose 18-year career building talent and recruitment businesses across technology and financial services has taken a fascinating pivot. Now as COO at vigilant.ai, Greg is helping regulated organisations deploy AI agents safely, governed, and audit-ready — treating them less like software and more like a new hire. You'll learn how to: Think about AI teammates the way you think about human hires — onboard, collaborate, build trust, then scale. Identify the right use cases for AI agents in your organisation, beyond simple automation. Navigate the noise of AI vendors and hype to find real business benefit. Govern AI agents safely in regulated environments with the right controls and audit trails. Design a hybrid workforce structure that blends people and agents effectively. Avoid the trap of using AI just to do the same old processes faster.   About Greg Coleshill: Greg Coleshill is Chief Commercial and Operating Officer at vigilant.ai. He spent nearly 20 years leading businesses delivering innovative talent solutions to technology and financial services firms, including 18 years building and scaling multiple business units at the same organisation, culminating in his appointment as CEO and successfully managing the business through an acquisition and integration event. At vigilant.ai, Greg applies the lessons of two decades managing human capital to the next frontier of organisational growth — helping regulated firms build hybrid workforces of safe, governed, and audit-ready AI teammates. Chapters: 00:00 — Episode Begins 01:47 — Introducing Greg Coleshill 03:00 — 18 years in recruitment: one business, never standing still 09:54 — The pivot: from talent solutions to AI agents 11:40 — Non-deterministic intelligence — and why it changes everything 13:30 — What C-suite leaders are really struggling with on AI 17:00 — Inside vigilant.ai: the agentic operating system for regulated businesses 22:35 — The AI Chief of Staff: a real-life before and after 27:00 — The mindset shift: onboard, collaborate, trust, then scale 29:00 — Use case: 60%+ time saving in a complaints process within 30 days 32:24 — Org design: structuring people and agents together 34:39 — AI fatigue, slop and hallucinations — navigating the downsides 37:53 — Recommended reading and resources for getting started   Resources & Links: C-suite Framework courses & books: https://csuiteframework.co.uk/ Find out more about vigilant.ai: https://vigilant.ai Book: Agentic Artificial Intelligence by Pascal Bornet Book: Co-intelligence by Ethan Mollick Podcast: The Artificial Intelligence Show Podcast: Me, Myself and AI   Enjoying The C-Suite Framework? Follow on Apple Podcasts & Spotify Leave a 5★ rating or quick review Share with a leader navigating the shift to a hybrid workforce

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  3. ٢٠ يناير

    How to… escape The Money Trap with Alok Sama

    Money doesn't give you control — perspective does. Former SoftBank CFO and bestselling author Alok Sharma joins The C-Suite Framework to unpack what really happens inside financial bubbles, how AI is quietly reshaping white-collar work, and why the biggest career breakthroughs often arrive disguised as failure. Drawing on his experience leading multi-billion-dollar deals at SoftBank, overseeing the acquisition of ARM Holdings, and navigating extreme wealth and pressure, Alok reflects on decision-making under uncertainty, operational leadership, and the human cost of success.   You'll learn how to: Shift perspective when navigating bubbles and market hype Recognise when leverage, not valuation, creates real risk Understand how AI is already displacing white-collar roles Prepare for career inflection points disguised as setbacks Balance operational execution with long-term vision Make better decisions by knowing your own cognitive limits   About Alok: Alok Sama is the author of the bestselling literary memoir The Money Trap: Lost Illusions Inside the Tech Bubble. He serves as a Senior Advisor to Warburg Pincus LLC, chairs the Advisory Board for Valhalla Ventures and is a director of Baer Capital Partners.  He was formerly President & CFO of SoftBank Group International ("SBGI") and Chief Strategy Officer for SoftBank Group ("SBG"). While at SoftBank, Alok led the $59bn merger of Sprint and T-Mobile, the $34bn acquisition of ARM Holdings Plc, the $10bn disposition of SoftBank's stake in Alibaba Group Holding, among many other deals. Alok has over 30 years of investment banking, capital market and investment experience in New York, London and Hong Kong. Alok was formerly a senior Managing Director at Morgan Stanley.  Alok co-founded Baer Capital Partners, an alternative asset management firm. He continues to be a Director of Baer Capital. He is a member of the CNBC Global CFO Council, and a former Chairman of the London Chapter of the Young Presidents' Organization (YPO). He also holds an MFA for Creative Writing from NYU.   Chapters: 01:15 — Writing The Last Bubble and avoiding "success memoir" clichés 03:44 — Writing, craft, and ego 07:30 — Are we really in a bubble? 09:43 — Valuations vs leverage 13:02 — Technology cycles and timing 16:21 — Operator vs visionary 20:57 — Wealth, control, and walking away 23:28 — Career breaks disguised as failure 25:39 — AI and job displacement 29:59 — What future generations should learn 32:51 — Immigration, identity, and storytelling   Resources & Links: C-suite Framework courses & books: https://csuiteframework.co.uk/ Read Jenny's eight lessons from The Money Trap Read about Irish government funding fo the arts - https://www.ft.com/content/15a6d3b9-81c0-46c6-a4b7-f881b5eeadad  Enjoying The C-Suite Framework? Follow on Apple Podcasts & Spotify Leave a 5★ rating or quick review Share this episode with a leader navigating uncertainty

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    How to… scrutinize cyber preparedness as a non-cyber professional

    Security isn't a checkbox, it's a culture. Former Navy Intelligence analyst and cybersecurity expert Cordell Robinson shows leaders how to embed security-by-design, strengthen compliance, and empower non-technical teams. In this episode, host Jennifer Geary speaks with Cordell Robinson, founder & CEO of Brownstone Consulting, whose career spans military intelligence, software engineering, law, cybersecurity, and privacy. Cordell explains how non-technical executives can meaningfully shape cyber strategy, why compliance is really about culture, and how AI is being misused more than it's being mastered.   You'll learn how to: Shift from checkbox compliance to outcome-based security. Build security into your SDLC from day one. Ask the right questions as a non-technical leader. Avoid the biggest leadership mistakes in AI adoption. Strengthen culture, not just controls.   About Cordell Robinson: Cordell Robinson is founder and CEO at Brownstone Consulting. He holds a Bachelor of Science in Computer Science / Electrical Engineering from Pepperdine University and a Jurist Doctor of Law from Georgetown University. He is a former Senior Naval Intelligence Analyst and is certified in C|CISO, CAP, and CRISC.   Chapters: 01:35 — Introducing Cordell Robinson 03:26 — Engineering, Navy intelligence & the pivot to cyber law 06:30 — Starting Brownstone Consulting 09:24 — What clients really ask for: compliance, AI governance & testing 11:02 — Why compliance matters beyond the certificate 13:03 — Culture change through testing & honest assessment 16:46 — Military discipline, leadership & communicating cyber risk 19:17 — Contingency planning & incident response in practice 20:37 — U.S. vs Europe: different regulatory mindsets 23:47 — Security-by-design & challenges in AI adoption 25:37 — How non-technical leaders can ask better questions   Resources & Links: C-suite Framework courses & books: https://csuiteframework.co.uk/ The Cyber Security Handbook by Stephen Delahunty Check out Cordell's Compliance Aid app https://apps.apple.com/gb/app/compliance-aid/id6753880752   Enjoying The C-Suite Framework? Follow on Apple Podcasts & Spotify Leave a 5★ rating or quick review Share with a leader who needs to strengthen their cyber mindset

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    How to… Build Trust in Relationships

    Keywords   Noelle Mykolenko, Trusted Advisor, Trust Equation, Imposter Syndrome, C-Suite, Leadership, Empathy, AI, Organizational Growth, Professional Relationships Summary   In this episode of the C-Suite Framework podcast, host Jennifer Geary welcomes Noelle Mykolenko, CEO of Trusted Advisor Associates. They discuss Noelle's journey from being a client of Trusted Advisor to leading the organization, emphasizing the importance of trust in professional relationships. The conversation delves into the Trust Equation, the impact of self-orientation and imposter syndrome, and how leaders can build trust as they transition into C-suite roles. Noelle also addresses the relevance of empathy in today's world and how technology, particularly AI, can enhance effectiveness without replacing the human element in relationships.   Nicole Mykolenko is CEO at Trusted Advisor Associates. She has a track record of enabling organisational excellence and growth across senior roles, built on a foundation of management consulting and US government work. She holds a Bachelors in French, Economics and International Business and an MBA from University of Virginia.   Takeaways   Noelle Mykolenko emphasizes the importance of trust in professional relationships. The Trust Equation consists of credibility, reliability, intimacy, and self-orientation. Self-orientation can detract from effective communication and relationship building. Imposter syndrome is a common challenge for professionals, especially women. Vulnerability is a powerful tool for building trust in leadership. Empathy is crucial in understanding others' experiences and perspectives. The mediums of communication may change, but human needs remain constant. Leaders must be aware of their blind spots and strengths to build effective teams. Reframing negative thoughts can help in overcoming self-doubt. AI can enhance effectiveness but should not replace personal relationships. Sound bites   "The power of trust makes things more meaningful." "Trust is personal, it happens between two people." "Vulnerability is a very powerful tool." Chapters   02:41 – Noelle's career journey and how she discovered The Trusted Advisor 06:30 – Why The Trusted Advisor remains a long-lasting and influential framework 08:48 – An introduction to the Trust Equation and its core components 14:36 – Expanding on self-orientation and its impact on trust-building 17:00 – The importance of listening and presence in trust-based relationships 17:51 – How imposter syndrome intersects with self-orientation and leadership effectiveness 20:17 – Developing self-awareness as a foundational leadership capability 21:24 – Practising self-kindness and reframing doubt in senior leadership roles 23:22 – Applying the trust framework when transitioning into the C-suite 28:35 – Navigating moments when vulnerability isn't reciprocated 28:54 – The relevance of the Trusted Advisor model in a world of uncertainty and polarization 31:26 – How AI supports more effective human connection through enhanced insight and preparation

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    How to be… Superadaptable

    Summary Introduction: In today's fast-paced world, the ability to adapt is more vital than ever. I am delighted to welcome back Dr. Max McKeown, an expert in innovation strategy and author of the groundbreaking book "Super Adaptability: How to Transcend in an Age of Overwhelm." Join us as we delve into the profound insights from this illuminating conversation, exploring how we can harness the power of conscious adaptation to thrive amidst chaos.   1. The Concept of Successful Adaptation Dr. McKeown emphasizes that "all success is successful adaptation." He draws parallels between the existence of a rock and the survival of organizations and individuals, stating that just like a rock, our continued existence hinges on our ability to adapt to our environment. He explains that happiness and success are not static; they require ongoing adjustments and responses to changing circumstances.   2. The Genesis of "Super Adaptability" The inspiration for this book stems from Dr. McKeown's extensive research and observations over the years. He realized that understanding and enhancing our adaptability is crucial for thriving in today's world. This realization led him to develop a model that can be applied to various aspects of life, from personal happiness to professional success.   3. The RUN Loop: Recognize, Understand, Necessary Action A core concept in Dr. McKeown's book is the RUN loop, which consists of three steps: recognize, understand, and take necessary action. This model is designed to help individuals identify patterns in their lives that may be hindering their success. Dr. McKeown explains that by recognizing the loops we find ourselves in, we can better understand the underlying causes and take appropriate actions to influence positive change. For example, if someone feels overwhelmed at work, they can use the RUN loop to identify the source of their stress, understand why it's affecting them, and then determine actionable steps to alleviate that pressure. This approach empowers individuals to regain control over their lives, rather than being run by external circumstances.   4. Real-Life Applications and Case Studies Throughout the podcast, Dr. McKeown shares various case studies showcasing how individuals and organizations have successfully implemented the RUN loop to overcome challenges. For instance, he highlights how many people fall into maladaptive behaviors like "doom scrolling" or "quiet quitting" in response to overwhelming situations. By applying the RUN loop, they can shift their mindset and take constructive actions instead of succumbing to stress.   5. The Importance of Continuous Learning Dr. McKeown also stresses that the journey of adaptation is ongoing. He encourages listeners to embrace the idea of continuous learning and to be open to revisiting the RUN loop as their circumstances evolve. The more we practice recognizing, understanding, and taking action, the better equipped we become to handle future challenges. Tags: Adaptability, Personal Development, Innovation, Leadership, Mental Health, Strategy, Self-Improvement, Dr. Max McKeown, Podcast Insights   Dr. Max McKeown (born in London) is an English writer, consultant, and researcher specialising in innovation strategy, leadership and culture. He has written six influential books and conducts research with Warwick Business School. He is a fellow of the RSA. He served on the advisory board for the Rollins Center for eBusiness. He earned his master's degree in Business Administration and PhD from the Warwick Business School    Takeaways In this enlightening discussion, Dr. Max McKeown provides valuable insights into the nature of adaptability and the importance of conscious awareness in navigating life's challenges. Key takeaways include: - Adaptation is essential for success and happiness. - The RUN loop (Recognize, Understand, Necessary Action) is a powerful model for fostering adaptability. - Continuous learning and self-awareness are crucial for thriving in an age of overwhelm.   Chapters 00:00:00 - Introduction 00:02:22 - Inside the Book: Why Super-Adaptability Matters for Leaders 00:03:10 - The Origin Story: How the Idea for Super-Adaptability Began 00:05:12 - The RUN Model Explained: Recognise, Understand, Act 00:08:25 - Applying the RUN Loop: How Max Uses It in Real Life 00:12:28 - Real-World Results: How People Use the Adaptability Framework 00:23:44 - Fixing Failure Loops: Why Strategy Needs Adjustment, Not Abandonment 00:27:33 - Talent vs Adaptability: What Makes High Performers Exceptional?

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    How to approach Entrepreneurship through Acquisition

    Keywords leadership, crisis management, proactive approach, problem-solving, team dynamics   Summary In this conversation, Charles Skinner emphasizes the importance of proactive leadership, especially in crisis situations. He advocates for leaders to confront challenges head-on rather than avoiding them, highlighting the need for clear communication and decisive action in managing teams effectively.   Bio Charles Skinner is a veteran corporate turnaround specialist. He is currently CEO of Restore plc and author of the new book "Buy, Run, Build - A Guide to Entrepreneurship through Acquisition". He is "a businessman with vast experience of finding, acquiring, growing and (mostly) successfully selling over 100 businesses". He is a non-executive and chair of several organisations. Takeaways The natural human reaction is to avoid problems. Leaders should run towards challenges instead of away from them. Proactive problem-solving can prevent larger issues. Clear communication is key in crisis management. Leaders must be decisive in their actions. Facing challenges head-on builds trust within teams. Effective leadership requires a willingness to confront the unknown. Crisis management is a vital skill for all leaders.   Sound bites "Run towards the gunfire, find out whether it's firecrackers" "It's your job as a leader to work out what's going on"   Chapters 00:00 – Leadership Insights + AI, Crypto & Risk Management Trends 01:31 – Introducing Charles Skinner: CEO, Turnaround Expert & Author 07:26 – Career Pivot Strategy: Why Most People Stay in Their First Job 11:06 – Essential Skills for Becoming a Successful CEO or Business Owner 12:46 – Talent Management Masterclass: How to Spot High-Potential People 15:29 – Entrepreneurship Through Acquisition: Finding Talent in Existing Teams 17:05 – Operational Excellence: Site Visits, Stock Checks & Real-World Reality 21:10 – Business Clarity: Asking Simple Questions That Drive Performance 25:25 – Productivity & Strategy: How Leaders Prioritise What Really Matters 33:27 – Why "Unsexy" Industries Offer Huge Business Growth Opportunities

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    How to have hard conversations at work

    Louise van Haarst and Alice Driscoll are highly experienced and in-demand leadership and performance coaches and conflict specialists. They are co-founders of leadership consultancy The Power House and co-creators of Smart Conflict®—an evidenced-based approach to handling hard conversations. They have recently released their book Smart Conflict: How to have hard conversations at work.   Keywords conflict resolution, leadership coaching, hard conversations, communication skills, workplace dynamics, emotional intelligence, relational conflict, task conflict, executive coaching, Smart Conflict Summary In this conversation, leadership coaches Louise Van Haarst and Alice Driscoll discuss their new book, 'Smart Conflict: How to Have Hard Conversations at Work.' They share their diverse backgrounds in conflict resolution and coaching, emphasising the importance of addressing conflict in leadership roles. The discussion covers common scenarios where conflict arises, introduces their Five Rs framework for effective conflict resolution, and explores the difference between relational and task conflict. They also address how to navigate situations with potential mal-intent and the significance of self-regulation in difficult conversations. The conversation concludes with reflections on the positive reception of their book and its impact on readers.   Takeaways Conflict is inherent to human relationships and can lead to growth - in fact, an absence of conflict can be a problem. Assuming positive intent can help navigate difficult conversations. Self-regulation is crucial in managing conflict effectively. The Five Rs framework provides a structured approach to conflict resolution. Relational conflict differs from task conflict and requires different strategies. Time does not heal; proactive measures are necessary to resolve conflict. Understanding the motivations behind conflict can lead to better outcomes. Navigating mal-intent requires careful questioning and open-mindedness.   Chapters 00:00 Introduction to Conflict Coaching and the Powerhouse 02:38 Backgrounds of Louise and Alice 05:16 The Journey to Conflict Coaching 08:12 The Importance of Conflict in Organizations 10:47 Common Conflict Scenarios 13:48 The Five Rs Framework for Conflict Resolution 21:01 The Importance of Repair in Relationships 29:25 Understanding Conflict: Relational vs. Task Conflict 33:45 Navigating Malintent in Conversations 40:14 Regulating Emotions During Conflict 42:55 The Impact of the Book and Its Reception

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The "C-Suite Framework" podcast dives deep into the world of corporate leadership by speaking with experts and C-Suite executives about key roles such as Operations, Risk, People, and Sustainability. Each episode dissects the challenges leaders face today, offering insights and practical takeaways for listeners looking to enhance their own careers. Balancing depth with fun, the podcast is both entertaining and informative, giving listeners a unique perspective into the dynamics of executive roles and how to navigate their own path to success. 🔎 Hosted by Jennifer Geary — former COO, CRO, and bestselling author of How to be a CRO, The Augmented COO, and more. ➡️ For more insights, access to courses and training, visit www.csuiteframework.com Sign up to The C-Suite Framework newsletter at www.csuiteframework.com/contact

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