The Communication Edge

Chad Eaves

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Management
Updated Daily

Proven communication skills, strategies, and insights for business pros, leaders, and executives. Discover more at www.thecommunicationedge.com. leadershipcommunicationlab.substack.com

Mar 17

Veteran Communication Transformations for Civilian Workplaces

If you’re a veteran in a civilian job, here’s the hard truth: You can be disciplined, reliable, low-drama, and still get passed over—because corporate doesn’t just reward competence. It rewards perception, positioning, relationships, and your ability to translate your value in civilian language. And the scariest part? The absence of feedback doesn’t mean you’re doing great. Sometimes it means you’re being tolerated… until you’re quietly eliminated. If this hits, you’re not broken—you’re just running the wrong operating system. Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Mar 9

Retention is a Strategy, Not Luck

Retention matters for both entrepreneurs and employees because it’s easy to assume today’s stability will automatically continue tomorrow. That assumption can be dangerous: markets shift, budgets tighten, and unexpected changes show up. The smarter play is to actively strengthen your position so you can withstand storms—because it’s always easier to keep building from a position of strength than to rebuild from zero. For entrepreneurs, retention means keeping the customers you already have instead of constantly spending time and money to replace them. For employees, it helps to think of your employer as your customer—anyone paying you for your work and outcomes—and to make retaining that “customer” a priority. That’s why staying top-of-mind with the people who decide opportunities and job security matters: when promotions, projects, or cuts happen, the people remembered first often win. Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Mar 5

Shattering The Talent Pipeline: Mindset & AI

Shattering the “talent pipeline” isn’t about trying harder—it’s about a mindset shift. If you’re a veteran still running “mission first, others first,” you might be unintentionally putting your own career opportunities last. In this episode, I break down what it really looks like to go self-first (without becoming selfish) so you can pursue—and thrive in—the civilian job market with clarity and confidence. And here’s the disruptor move: stop waiting for the pipeline to open. Whether it’s an open river or a reinforced steel pipe, your job is to get into the flow of opportunity—on purpose. I also share how AI can dramatically raise your odds of success with minimal time and expense, starting with one tool that changes everything: your personal “master prompt” so your AI outputs actually match who you are, what you want, and where you’re going. Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Mar 4

Shattering The Pipeline: Lessons from Alyssa Liu

In this session, you will learn how to create an AI “force multiplier” by building a personal AI master prompt that reflects your role, goals, voice, and priorities. You will be guided through what information to include so AI becomes more useful for your business and professional life, not just for generic answers. By the end, you will have a reusable resource you can apply to research, processes, communication, and day-to-day execution so you can move faster, stay aligned to your win condition, and deliver better results for the people who depend on you. Veterans will recognize a familiar pattern in Alysa Liu’s journey to Olympic gold in Milan: the willingness to step outside the expected pipeline, take a calculated pause, and return with a clearer identity and a stronger plan. Liu walked away from figure skating for two years, then came back and proved that the “standard path” is not the only path to elite performance. This webinar helps you do the same in your professional life. You will build a master prompt that makes AI work like a mission-ready teammate, so you can re-enter your next season with sharper direction, faster execution, and outcomes that match the level you are capable of. Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Mar 3

3 Reasons Why Preparation Matters

Most people don’t fail because they’re “not ready.” They fail because they never prepared on purpose—they just showed up and let default behaviors run the show. If you do not decide what you want before the meeting, the interview, or the promotion conversation, someone else will decide for you. In this episode, I break down 3 reasons preparation matters: it interrupts autopilot, it forces clarity on what you actually want, and it helps you recognize a hard truth about business and opportunity. Not everyone gets the same outcomes—and the people who prepare consistently stack the odds in their favor. Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Feb 27

Office Vacancy Rate Is a Warning Sign

If you want a fast read on the health of a city, don’t start with slogans. Start with one number: office vacancy rate. Because vacancy is a vital sign. When offices empty out, the second-order effects hit everything around them: foot traffic drops, small businesses start dying off, costs creep up, and the “normal life” of a downtown quietly erodes. Chicago’s reported around 30%, but anyone paying attention knows the lived reality can feel worse. And if you’re a veteran, this matters in a different way. You’ve been trained to read environments for stability, risk, and security, and those instincts still apply when you’re choosing where to live and work. Economic decay often comes beforesocial and safety decay, and it rarely happens overnight. The best part is: now you have the freedom to choose with your eyes open. Don’t make it a vibe decision. Make it a facts decision. If you’re seeing the same pattern in your city, drop the city name in the comments. Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Feb 26

Retention Play

If you want to get promoted, you have to be in the game year-round. Waiting until performance evaluation time to “make your case” is usually too late, because promotion decisions get shaped long before the review cycle. The people who get picked are the ones who are already top of mind, already trusted, and already seen operating at the next level. That is why you should stay in “promotion mode,” not by being loud, but by being intentional: invest in your brand and visibility, work closely with your boss and decision-makers, contribute to the projects they care about, and communicate your impact in ways they can repeat and act on. Your coworkers can be great people, but they are also friendly rivals, so build advantages while still being the kind of teammate others want on the mission. Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Feb 25

Retention Play

If you want to get promoted, you have to be in the game year-round. Waiting until performance evaluation time to “make your case” is usually too late, because promotion decisions get shaped long before the review cycle. The people who get picked are the ones who are already top of mind, already trusted, and already seen operating at the next level. That is why you should stay in “promotion mode,” not by being loud, but by being intentional: invest in your brand and visibility, work closely with your boss and decision-makers, contribute to the projects they care about, and communicate your impact in ways they can repeat and act on. Your coworkers can be great people, but they are also friendly rivals, so build advantages while still being the kind of teammate others want on the mission. Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Feb 23

Scoreboards, Outcomes, & Sour Grapes

Team USA just won Olympic gold by beating Canada, and that matters for more than bragging rights. Both teams were elite, but the scoreboard is the only stat that decides champions. After the game, claims like “we were the better team” (even if the shot totals or possession charts look good) land as sour grapes, especially when the result says otherwise. At this level, “almost” does not count, and effort is never the same thing as execution. The communication lesson is simple: lead with the outcome, then own the gap with grace. Great teams and great leaders minimize errors, maximize opportunities, and take responsibility when they do not finish the job. If you are paid for results, you do not get to rewrite reality after the fact. The silver medal is still an achievement, but gold belongs to the team that delivered when it mattered, and this time, that was the USA.[1] Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Feb 20

Morning Cup #2: Help Your Boss Help You … Or Hope Things Work Out

A lot of hardworking people miss promotions for a simple reason: they assume doing “good work” and being well-liked will automatically translate into a raise. But “my boss likes me” is not a promotion strategy. If you do not know the standard for the next level, do not understand what your manager is actually optimizing for, and you are trusting the system to “treat you right,” you are leaving your career to chance. This breakdown gives you three practical moves to take control fast: define what “good enough” really looks like (with proof), get clear on what your boss needs to see in the next 90 days, and start building a case that is easy to defend with outcomes, receipts, and visibility. Because being liked is nice, but being promotable is better. Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe
Feb 19

Morning Cup #1 - If I lined up 10 people in your field… are you really in the top 2?

“Average” isn’t the standard anymore. In a world where competition is sharper and AI makes average output cheap, you either climb into the top 20% or you get passed. This is a quick gut-check and a simple path forward: use your baseline (degrees, training, reading, reps) as a launchpad to become undeniable—and make sure your boss can clearly see it. - CE Get full access to Leadership Communication Lab at leadershipcommunicationlab.substack.com/subscribe

11 Episodes

Proven communication skills, strategies, and insights for business pros, leaders, and executives. Discover more at www.thecommunicationedge.com. leadershipcommunicationlab.substack.com

Creator

Chad Eaves
Years Active

2026
Episodes

11
Rating

Clean
Copyright

© Eaves Group
Show Website

The Communication Edge