
100 episodes

The Communication Solution The IFIOC-Casey Jackson
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4.8 • 9 Ratings
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The communication Solution is all about changing the way we see communication. We teach and train evidence based communication skills that increase engagement, decrease resistance and move conversations forward in a productive manner. Creating values based conversations to align behavior with values, which is often referenced as Motivational Interviewing, a behavior change communication method. We discuss using these skills in behavior change conversations, as well as in everyday life. Who doesn't want someone to walk away from a conversation with them feeling heard and understood? Listen up, you might fall in love with this process just like we all have!
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Unlocking Transformation Through Effective Communication
About this Episode
Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we explore why we chose Communication Solution’s name, delving into Casey's expertise in motivational interviewing and its profound impact on individuals and organizations. The conversation underscores the importance of effective communication in transforming outcomes and culture within organizations.
In this episode, we discuss:
Casey explains the choice of the podcast name, "The Communication Solution," and its connection to motivational interviewing.
The significance of motivational interviewing as a powerful skill set for personal and professional growth.
Casey's perspective on communication's impact on individuals, systems, and society as a whole.
The idea that effective communication is a solution for improving outcomes in various aspects of life.
The role of communication in different areas, from relationships to organizational culture.
The importance of aligning behavior with values and the role of communication in achieving this alignment.
The challenge of implementing motivational interviewing in organizations and the need for fidelity to make a real impact.
The connection between effective communication and improved organizational outcomes, such as reduced turnover and higher satisfaction.
The shift from a control-based mindset to a more open and supportive communication approach.
You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com.
Transcribe
In this podcast, we discuss:
Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication.
We love to talk about solutions. And we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world.
Hello, beautiful people. It's Danielle Cantin here, your facilitator of the communication solution, and I'm here with Casey Jackson.
Hey, Casey. Hey, I'm excited today to talk about why you named this podcast. The communication solution. We know that you're kind of a master with motivational interviewing. You train, so many organizations and help so many people with this incredible tool evidence based practice. Why did you call this podcast motivational interviewing?
Why, why communication solution? You know, I think partially it's from my background as a social worker and a social work perspective is that you're trying to help as many individuals, but looking at systems, you're looking at a micro level, you're looking at a macro level and motivationally is not the end all be all.
It's the most phenomenal, truly the most phenomenal skill set I've ever accessed and, and, developed for myself. It's had the most profound. -
Harnessing Hope: The Power of Positive Change in Communication
About this Episode
Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we dive deep into the concept of hope and its connection to motivational interviewing. We explore how hope plays a vital role in motivating individuals and organizations to create positive change. The discussion touches on ethical considerations and the potential misuse of motivational interviewing. Throughout the conversation, the hosts emphasize the transformative power of hope and its ability to catalyze change in both personal and professional contexts.
In this episode, we discuss:
The episode introduces the role of hope in motivational interviewing and its connection to positive outcomes in various fields.
Casey discusses the characteristics of helping professionals that contribute to positive outcomes, highlighting the alignment with motivational interviewing principles.
The concept of the placebo effect is explored in relation to hope, revealing its significant impact on health outcomes.
Casey shares historical anecdotes related to the power of hope, including the story of Mesmer and hypnosis.
The discussion delves into the dimensions of hope, emphasizing the role of optimism and self-efficacy.
The hosts examine the relationship between hope, optimism, and motivational interviewing, emphasizing the importance of believing in an individual's potential for change.
Casey stresses the need for fidelity in implementing motivational interviewing to achieve consistent and measurable results.
Ethical considerations regarding the application of motivational interviewing are discussed, with a focus on avoiding manipulation.
The hosts emphasize the need for organizations to align their behavior with their values to create cultural change.
The episode concludes with an invitation for listeners to engage in discussions and share their thoughts on motivational interviewing and related topics.
You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com.
Transcribe
Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve.
Welcome to the communication solution. That will change your world. Hi everyone. I'm Danielle Cantin with the Communication Solution podcast. I'm here with Casey Jackson. How are you, Casey? Doing great. Awesome. Thanks everybody for joining us. We're really excited today to talk about a concept that is very near and dear to my heart and weave it into motivational interviewing.
Casey, on one of our previous podcasts, we talked about the MINT forum. It's a conference, motivational interviewing network of trainers international happens every year you go, And in that episode, -
Communication Solution for the Holidays: Embracing Empathy, Values, and Spirit
About this Episode
Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we discuss the increasing stress associated with the holidays and explore how motivational interviewing can be differentiated from healthy communication in managing this stress. The conversation highlights the importance of aligning one's behavior with personal values and employing empathy to reduce familial tensions. We also touch upon the ethical considerations of trying to change family members' behaviors and the significance of maintaining holiday rituals and joy.
In this episode, we discuss:
The Impact of Stress During Holidays: Discussion on the increasing stress levels during the holiday season and its effects on relationships.
Motivational Interviewing vs. Healthy Communication: Differentiating between motivational interviewing techniques and general healthy communication practices.
The Role of Brain Science in Communication: Exploring how understanding brain science can improve communication, especially under stress.
Aligning Behavior with Values: The importance of aligning one's behavior with personal values during the stressful holiday season.
Empathy in Family Dynamics: Strategies for employing empathy to reduce tension and improve engagement within family interactions.
Ethical Considerations in Changing Family Dynamics: Ethical implications of attempting to change family members' behaviors to align with personal desires.
The Importance of Celebrating Rituals and Joy: A discussion on the significance of maintaining rituals and finding joy in holiday traditions.
Navigating Expectations and Boundaries: How to manage expectations and maintain healthy boundaries with family and friends during the holidays.
The Spirit of the Holiday Season Beyond Clinical Tools: Reflecting on the essence of the holiday spirit beyond just clinical communication strategies.
Self-Reflection and Personal Growth: Emphasizing the importance of self-reflection and personal growth in improving communication and relationships.
You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com.
Transcribe
Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve.
Welcome to the communication solution.
Hey, welcome everyone. This is Danielle Cantin. I am facilitating the communication solution podcast with Casey Jackson and John Gilbert. Hi guys. Hey. Hey, hey, thanks so much for joining us today. I've got a fun topic for us to discuss. The holidays are upon us, and it seems like it starts earlier and earlier every year.
And I'm just curious as I'm starting to interact more and more with friends and family. -
MI Around the World: International MINT Conference in Copenhagen
About this Episode
Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we discuss the recent international conference organized by the Motivational Interviewing Network of Trainers (MINT), its impact, and the essence of the communication solution.
In this episode, we discuss:
Casey Jackson shares his excitement about the recent MINT conference and his annual attendance.
MINT stands for the Motivational Interviewing Network of Trainers, a global community of trainers and practitioners.
The founders of MINT are committed to making motivational interviewing accessible and international.
Over 50% of the board members of MINT are from outside the United States, emphasizing its global reach.
The conference alternates between locations in North America and international venues, fostering diversity.
Casey and Danielle discuss the sense of community and connection with like-minded individuals at the conference.
Dr. Bill Miller's research on hope is highlighted, emphasizing the importance of optimism and perseverance.
Casey illustrates how he translated Dr. Miller's insights into practical advice to help his nephew in a difficult situation.
The podcast emphasizes the value of motivational interviewing as a method to improve communication, understanding, and human connection.
You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com.
Transcribe
Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication, we love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve.
Welcome to the communication solution that will change your world. Hi everyone. This is Danielle Cantin, your facilitator for the communication solution, a podcast with Casey Jackson here, and we're going to talk about everything that we love about motivational interviewing. It particularly excited Casey to hear about mint, the conference you just came back from the international conference.
You go to it every year. And for those of you listening, thank you so much for joining us. And just so you know, MINT is the motivational interviewing network of trainers. So let's chat with Casey. How did it go? Tell us about it. It was awesome. I mean, I look forward to it every year. I will say that part of my part of my bias is that I just get to connect with people from around the world that I just are dear, dear, dear friends.
I mean, Just imagine, Danielle, if you know, I know you attend a lot of things that if you get to go to a conference specifically with people from your own kind of cut from the same tribal cloth that you're cut from, and then imagine 400 people cut from that, from that cloth, that's, that's the, that's the magic that I get to participate in, you know, annually, -
Unveiling the 8 Skills That Enhance Client Outcomes: Insights from Dr. Bill Miller and Dr. Teresa Moyer’s Workshop II
About this Episode
We hope you found value in part one of this podcast. Thank you for joining us for this second segment.Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we continue with the enlightening workshop conducted by Dr. Bill Miller and Dr. Teresa Moyer. They delve deeper into the attributes and skills that contribute to effective communication and empathetic interaction. The conversation also touches on the potential implications for various fields, including coaching, therapy, and more, as they explore the significance of individual attributes over professional labels.
In this episode, we discuss:
Attributes Over Degrees: The discussion highlights the importance of practitioner attributes over formal degrees or labels in driving effective communication and positive outcomes.
Efficiency of Outcomes: Assessing parameters related to sustained talk and change talk within the first five minutes of an interaction can be an indicator of effectiveness, emphasizing the efficiency of outcomes.
Challenging Norms: The evolving approach to communication challenges traditional systems and structures, pushing professionals to embody essential attributes.
Integration and Synergy: The hosts and guest contemplate the integration of these attributes across various fields and the potential synergy it can create in diverse roles, from health coaching to therapy.
The Power of Compassion and Empathy: The episode underscores the profound impact of compassion, empathy, and positive regard in improving communication and positively influencing others.
Hope as a Self-Fulfilling Prophecy: The concept of hope is explored further, emphasizing its role in shaping self-fulfilling prophecies and outcomes.
Assessment and Competencies: The importance of developing assessments and competencies related to practitioner attributes is highlighted for various professional roles.
Challenging Established Practices: The hosts and guest discuss how this evolving perspective may challenge established practices and systems within different industries.
The Ongoing Conversation: The episode concludes with a commitment to continue exploring these crucial topics in future podcasts, acknowledging their complexity and importance.
You don’t want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com.
Transcribe
We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Canton. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication, we love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve.
Welcome to the communication solution that will change your world.
Well, it really sounds like a sort of Way like that. I'll talk about and I'm open to correction here, -
Unveiling the 8 Skills That Enhance Client Outcomes: Insights from Dr. Bill Miller and Dr. Teresa Moyer’s Workshop I
About this Episode
Welcome to today’s episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode we explore the recent workshop conducted by renowned experts Dr. Bill Miller and Dr. Teresa Moyer, titled "What Makes Helpers More Effective?: 8 Skills That Improve Client Outcomes." The conversation reveals the groundbreaking insights from this workshop, focusing on the importance of practitioner attributes in achieving positive client results.
In this episode, we discuss:
The Power of Compassion: The conversation underscores the profound impact of compassion, highlighting its role in making helpers more effective.
Attributes Over Titles: The participants emphasize the significance of personal attributes in helping professions, advocating for a shift away from rigid role definitions based solely on degrees.
Coaching and Dentistry: The discussion extends to various fields, including coaching and dentistry, where practitioners are reevaluating their approach to insurance-based models.
Desperation and Timely Help: The urgency of mental health support is highlighted, emphasizing the critical need for timely assistance rather than waiting for evidence-based practices.
Individual Trust and Connection: The trust and connection between a helper and their client are explored, illustrating how this bond can outweigh formal credentials.
Assessing Helper Skills: The importance of developing standardized assessments for helper skills is raised, recognizing the need to measure attributes like empathy and active listening.
Efficiency and Effectiveness: The conversation touches on the balance between efficiency and effectiveness in helping professions, suggesting that experience and degrees may impact the efficiency of achieving positive outcomes.
The Conversation Solution's Mission: The podcast's mission to facilitate open conversations around effective communication is acknowledged, bridging gaps and breaking down barriers.
Hope and Empathy: The discussion touches on the power of hope and empathy, emphasizing their role in alleviating the feeling of isolation and understanding clients on a deeper level.
Being a Good Person as a Foundation: The conversation concludes with the idea that at its core, being a good person forms the foundation for effective helping, creating positive impacts both personally and professionally.
This has been part one of a two-part podcast. We hope you’ll join us for the second portion. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com.
Transcribe
Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution.
Hi, I'm Danielle Cantin, and I am here on the communication solution podcast with Casey Jackson and John Gilbert. We are so excited for another episode,
Customer Reviews
Motivational Interviewing is nothing short of amazing
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