6 episodes
The Complaining Cow Helen Dewdney
-
- Business
Helen Dewdney is The Complaining Cow, a consumer expert.
Author of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer, she helps consumers to fight for their rights and helps businesses increase sales through improving customer service.
Regularly seen and heard in the media providing advice and opinion, she's also a business consultant, speaker and journalist, having written for many outlets including the Financial Times, The Telegraph, Metro, This Is Money, The Sun and the Mirror.
In this podcast, Helen interviews guests on an eclectic range of topics. These include insights into consumer issues, small businesses tips and tricks, regulators and more.
This is an ELR Productions podcast from East London Radio
-
Episode 9 - Susan Bonnar, British Craft House challenges Etsy
Susan talks about how and why she set up The British Craft House and how Etsy's treatment of sellers is helping her expand to take on the online giant.
See omnystudio.com/listener for privacy information. -
Episode 7 - Dr Marianne Trent - finding a Clincial Psychologist
Dr Marianne Trent talks to me about entrusting your mental well-being to qualified and regulated mental health professionals. In a society where self-help trends and there's a growth in people calling themselves coaches, therapists and psychologists and expert by experience abound what do you need to know when choosing someone to help you?
See omnystudio.com/listener for privacy information. -
Episode 4 - Chris Ashworth of Evri Delivery business
Chris talks about the issues Evri has faced, that Who are the best – and worst – parcel delivery companies? Citizen Advice table, recruitment, training and retention, customer service improvements, challenges and what's to come.
See omnystudio.com/listener for privacy information. -
Episode 3 - Richard Talman on Repairing Jewellry and TV's Repair Shop
Richard talks about his work, how he started, The Repair Shop and his new business
See omnystudio.com/listener for privacy information. -
Episode 2 - Janine Macdonald discusses decluttering
Janine talks to Helen about the effects of not decluttering on your health, the ways to declutter, the decluttering cycle and provides lots of tips
See omnystudio.com/listener for privacy information. -
Episode 1 - Entrepreneur Helen Tudor talks LinkedIn and her £99 thing
Helen Tudor is a multi-award-winning entrepreneur LinkedIn expert. Highly respected and credited for thousands of business owners finding leads and generating income on LinkedIn she is also well known for her “£99 thing". Here the Helens discuss how over the last 7 years Helen T has taught thousands of people how to make money on LinkedIn and how anyone can make money doing her "£99 thing”.
See omnystudio.com/listener for privacy information.