The Connected CEO Podcast

Tom Cardella

Tom Cardella is The Connected CEO. Be prepared to get an inside look at an industry leader and start thinking like an executive.

  1. 07/22/2022

    EP-028 The Connected CEO - How do you navigate difficult times ahead

    In this week's podcast, we discuss why it's important to have a proactive business model to anticipate challenges and get ahead of potential problems. Host: Mike Ficara Guest: Tom Cardella

    28 min

  2. 04/25/2022

    EP-027 - The Connected CEO

    We're constantly working on ways to develop a more inclusive and diverse team. It's one of the main reasons we decided to go after the veteran-owned status for TLC Associates; to really demonstrate our commitment to establishing a diverse workforce in our company. Join me as we dive into what that process was like and why it's important to me as a veteran myself.  Host: Mike Ficara Guest: Tom Cardella

    22 min

  3. 02/17/2022

    EP-026 The Connected CEO - Special Guest Tom Moroney

    Last year we took one of the most important steps in solidifying TLC Associates as a veteran-friendly company. As some of you know, I myself am a retired veteran of the U.S. Military. I hold great pride in what the military showed me and believe that any veteran has the capabilities to become a great leader one day. Listen to our President and CCO,  Tom Moroney on this episode of The Connected CEO.   Host: Mike Ficara Guest: Tom Moroney

    24 min

  4. 02/17/2022

    EP-025 The Connected CEO interviews Tim Harp

    In this episode, The Connected CEO interviews the Director of Global Customer Operations with DSW, Tim Harpe, and a partner of TLC Associates. They will be diving in head to toe on all things business and customer service!  Host: Mike Ficara Guests: Tom Cardella, Tim Harpe

    32 min

  5. 07/13/2021

    EP-024 The Connected CEO interviews Alicia Laszewski

    We are excited to announce our new series where we will speak with some of our partners and clients. To kick it off, this week we speak with Alicia Laszewski from Brand Ethos. Alicia and  Tom will share some great #TBT stories from their days working together at PRC where they first met! Host: Mike Ficara Guests: Tom Cardella, Alicia Laszewski

    29 min
  6. EP-023 The Connected CEO Tom Cardella speaks on the importance of knowing your team and your daily numbers

    06/24/2021

    EP-023 The Connected CEO Tom Cardella speaks on the importance of knowing your team and your daily numbers

    In business, you can wait for change to happen, or you could make your own happen. In this episode, we will talk about how you need to stop waiting for things to be different and take action now to have a successful second half of 2021. Host: Mike Ficara Guest: Tom Cardella

    18 min
  7. EP-022 Tom Cardella speaks on the Grand Opening of Americus Georgia and the importance of connection.

    04/29/2021

    EP-022 Tom Cardella speaks on the Grand Opening of Americus Georgia and the importance of connection.

    Connections can be considered one of the most influential parts of the business, especially in the call center industry.  Over the past year, creating and maintaining connections has been a struggle for many, but not for TLC Associates.  Through Zoom calls, phone calls, and finally in-person visits over the past month, we have successfully stayed inspired by the power to connect. Host: Mike Ficara Key Guest: Tom Cardella

    14 min

  8. 04/02/2021

    EP-021 Tom Moroney talks about COVID and TLC one year later

    When you take care of your employees, you're taking care of your clients. The success of a company starts with caring for those who compose it. Host: Mike Ficara Guest: Tom Moroney

    28 min
See All (28)

About

Tom Cardella is The Connected CEO. Be prepared to get an inside look at an industry leader and start thinking like an executive.

Information

  • Creator
    Tom Cardella
  • Years Active
    2019 - 2022
  • Episodes
    28
  • Rating
    Clean
  • Copyright
    © Tom Cardella
  • Show Website
    The Connected CEO Podcast