The Connected Podcast

Alan Demers and Stephen Applebaum
  • 5.0 (2)
  • Business
  • Updated Daily

Co-curated by Alan Demers and Stephen Applebaum, The Connected Podcast is a daily scan of all the happenings in the world of Insurance & InsurTech News.

  1. 9h ago

    MGA Premiums Hit $108.7 Billion in 2025 as Capacity Scrutiny Tightens

    The Connected Podcast - Insights from the Insurance Ecosystem The Connected Podcast: Insights and Innovations in the Insurance Ecosystem In a recent episode of The Connected Podcast, we delved into a range of pivotal developments within the insurance ecosystem. Managing general agents (MGAs) are currently experiencing a transformative phase, with premium volumes soaring to new heights, reaching $108.7 billion by 2025. Despite this impressive growth that outpaces the broader industry, the focus is now shifting towards disciplined partnerships and stronger underwriting, driven by evolving market pressures. Meanwhile, historical perspectives are gaining renewed attention with the launch of Business Insurance's series, "Insuring America," in 2026. This initiative seeks to celebrate 250 years of insurance history, shedding light on the critical role insurance has played in shaping American capitalism through rich and insightful perspectives from the past. The spotlight was also on the upcoming U.S. property and casualty insurers' earnings season, as analyzed by research firm Autonomous. The focus is expected to shift towards insurance pricing dynamics, especially considering the deceleration in commercial pricing and the associated challenges in balancing growth and profitability amidst evolving market conditions. Highlighting the intersection of technology and insurance, the Excellence in AI & Insurance conference hosted by Insurity emphasizes AI integration into core operations. This event underscores the essential need for insurers to adopt AI strategies, aiming to enhance underwriting capabilities and effectively manage risks. AI is poised to significantly enhance operational efficiencies and decision-making within the industry, marking a crucial juncture for insurance stakeholders. California's increasing homeowners' insurance premiums also garnered attention, with premiums rising by 84% over five years due to heightened fire risks in high-risk zones. Expert insight from Michael Wara of Stanford illuminated that only a fifth of the market—homes in these high-risk areas—are experiencing such steep rate hikes, leading many to rely on California's FAIR plan. In the realm of claims management, Snapsheet's recognition as a Luminary in Celent's latest report on P&C Claims Systems in North America was another highlight. Moreover, the industry is rapidly integrating AI, as reflected in a new report showcasing how major insurers like Allianz, AXA, and Chubb are employing significant AI talent, indicative of evolving AI maturity. The podcast also explored emerging risks associated with AI-generated content. Some insurers are introducing policy exclusions based on generative AI use, potentially leaving policyholders exposed to certain claims. Notably, W. R. Berkley Corp. has introduced an absolute AI exclusion affecting directors and officers' claims, emphasizing the necessity for careful navigation of AI-related challenges. Current challenges and growth opportunities within the insurance ecosystem were discussed, underscoring issues like shrinking underwriting profits due to high loss ratios, catastrophe events, social inflation, and complex commercial risks. Opportunities in cyber risks and climate events emerged, alongside the need for strategic responses to maintain equilibrium. Innovation hurdles, as highlighted in the Camunda State of Agentic Orchestration and Automation 2026 report, signal an 'automation ceiling' due to low implementation rates of AI projects, potentially complicating operations rather than enhancing profitability. The introduction of Resilience First, a new risk management initiative by FirstService Residential, aims to empower communities in tackling fire, water damage, and storm-related risks through proactive measures and strategic partnerships. Additionally, a Moody’s report reveals a widening insurance protection gap where economic losses from natural catastrophes surpass insured losses within the U.S., prompting a call for closing this critical gap. Lastly, this episode of The Connected Podcast also shines a spotlight on ITC Vegas 2026, a premier global event dedicated to insurance innovation. With the theme, "Predict, Prepare, Progress," the event serves as a vital forum for transforming insights into actionable strategies, exploring forward-thinking ideas, and building invaluable connections to navigate future challenges. The Connected Podcast, as a sponsor, offers exclusive rate discounts to followers, urging listeners to reach out to Alan Demers for more details. Links: MGA Premiums Hit $108.7 Billion in 2025 as Capacity Scrutiny Tightens Insuring America, BEGININGS: Risk in a New Republic Autonomous sees slower commercial pricing, mixed growth signals for US P&C insurers Insurity Unveils Agenda for Excellence in AI & Insurance, Showcasing How Insurers Are Turning AI into Operational Advantage Wildfire risk drives 84% spike in California home insurance costs in 5 years, Stanford study finds Snapsheet Named a Luminary in Celent's 2026 North America P&C Claims Systems Report Ranking: Who Are the Insurance Industry’s AI Talent, Maturity Leaders? Insurer AI Exclusions Spark Policyholder Alarm on Coverage Gaps Insurance AI Is Stuck in Low-Risk Mode | Insurance Thought Leadership FirstService Residential Launches Resilience First to Help Communities Prepare for Water, Fire and Storm Losses Protection gap, uninsured risk becoming larger economic challenge Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts ITC Vegas | Horizon of Possibilities

    13 min

  2. 1d ago

    U.S. Property Claim Volume Falls as Severity Poised to Climb, Verisk Q1 2026 Report Shows

    The Connected Podcast The Connected Podcast: Navigating the New Insurance Landscape In the latest episode of The Connected Podcast, we delve into significant developments and challenges within the insurance ecosystem that are reshaping the industry landscape. The episode kicks off with an analysis of the notable decrease in property claim volume in the U.S. during the first quarter of 2026. Despite a drop of nearly nine percent year-over-year and over 13 percent below the five-year average, rising exposure per claim suggests potentially record-high average losses, with average replacement costs possibly increasing to $17,687, making it the second-highest on record. Weather events, including winter storms Fern and Hernando and a surge in CAT claims in Hawaii, emphasize the significant financial impact of environmental factors on the industry. In light of these challenges, the upcoming North American-hosted FIFA World Cup presents unique opportunities and complexities for insurance risk managers as they prepare for the intricate risks associated with hosting such a global event. On the digital transformation front, Guidewire is leading the modernization of property and casualty insurers, closing 11 cloud deals in the third quarter alone. Key partnerships include those with Auto Club of Southern California and Bradesco Seguros in Brazil. Guidewire's AI capabilities, particularly through their ProNavigator initiative, are enhancing operational efficiency, as demonstrated by five new deals and a 32% rise in service revenues. The episode rounds off by tackling the persistent issue of severe weather events, elevating insurance stakes. With 2025 marking $115 billion in damages from 23 U.S. weather disasters—including significant contributions from events like the Los Angeles wildfires—the critical need for refined risk selection strategies to sustain insurers amid climate volatility is highlighted. In an insightful segment, we discuss recent critical shifts in auto insurance policy reform in New York under Governor Hochul’s affordability agenda. These reforms target systematic fraud and introduce significant changes, including expanded definitions of "Fraudulent Insurance Acts" and new damage limitations for unlawful activities during accidents. Meanwhile, Iowa's successful implementation of the Hands-Free Driving Law shows promising results, with notable reductions in phone-related driving distractions, contributing to overall road safety. The integration of AI into insurance frameworks is another focal point of discussion. The rapid adoption of generative and agentic AI requires insurers to adjust existing policies or create AI-specific coverage to accommodate new exposures, underscoring a transformative period for risk management strategies. We also spotlight the AI communication gap in customer service, revealed by Trustpilot's alarming report on the mismanagement of customer complaints through AI without efficient human intervention, causing a dip in customer satisfaction. Bamboo Insurance's Essential homeowners program is introduced as a timely solution for Californians struggling with insurance procurement. The podcast further explores operational spending trends in the insurance sector, identifying a need for restructuring toward more competitive, meaningful engagements. With discussions extending to wealth management and automotive safety, the UBS Global Wealth Report 2026 and Insurance Institute for Highway Safety's advancements benchmark significant progress, offering insights into improving both financial security and automobile safety standards within the insurance ecosystem. Join us for this comprehensive episode that captures the evolving dynamics within the insurance industry, emphasizing the need for awareness, adaptability, and expertise in navigating these groundbreaking changes. Links: U.S. Property Claim Volume Falls as Severity Poised to Climb, Verisk Q1 2026 Report Shows What the FIFA World Cup teaches us about protecting mega-events Guidewire Growth Trends Show How AI and Services Are Evolving SHIFTING PATTERNS IN HOME INSURANCE LOSS TRENDS Hochul orders auto insurance companies to show their work New data shows reduction in distracted driving in year since Iowa’s adoption of hands-free law - Cambridge Mobile Telematics The Insurance Industry's AI Challenge - The National CIO Review ‘AI communication gap’ leaves negative impression on customers Bamboo Insurance Introduces Essential Homeowners Program Focused on Core Coverage Needs Why insurance innovation keeps failing — and how mea Platform is changing this America's wealth boom is creating a new generation of underinsured clients Old vs. New Chevy Blazer Crash Test Shows How Much Safety Has Improved Since the ’90s

    14 min

  3. 6d ago

    Travelers Advances AI Strategy with Award-Winning Insurance-Specific Large Language Model

    The Connected Podcast - Insurance Insights The Connected Podcast: Navigating the Future of Insurance In the latest episode of The Connected Podcast, listeners get insights into transformative developments within the insurance industry. The episode kicks off with an exploration of The Travelers Companies, Inc.'s innovative launch of TravelersLLM, a proprietary large language model designed specifically for their property casualty business. Developed by Travelers' engineers and data scientists, this AI model enhances underwriting, research, and development, significantly boosting workflow efficiency. TravelersLLM has demonstrated superior results compared to commercial AI models, and Executive Vice President Mojgan Lefebvre highlights its ability to improve decision-making and productivity by integrating the company's extensive data and expertise. The discussion then shifts to upcoming trends affecting auto claims, with the share of vehicles requiring post-repair calibrations expected to rise to 40% by 2026. Influencing factors include tariff-induced parts inflation and advancements in vehicle technologies. Tariffs, particularly affecting Chinese polyolefin plastics, have gradually increased the cost of parts like bumper covers and door shells. The podcast concludes with a focus on Acrisure's major restructuring announcement. Citing advances in AI and automation, the insurance brokerage plans to cut approximately 11% of its global workforce, affecting 2,250 jobs, primarily in the US, by 2027. CEO Greg Williams outlines how these technologies are reshaping operations and client service expectations. Industry expert Jerry Theodorou emphasizes how such workforce adjustments align with broader efforts to enhance margins and boost stock prices in the industry. In this episode of The Connected Podcast, we explore key developments in the insurance ecosystem that are reshaping the industry. Property and casualty insurers are eyeing the future with the integration of generative AI, offering immense potential in portfolio management. Currently faced with the dual challenges of enhancing risk-adjusted returns and managing complex, multi-line businesses in a volatile global landscape, many insurers are hindered by outdated systems and fragmented data. Generative AI emerges as a solution, promising improvements in gross premium growth, combined ratios, and returns on equity for early adopters. Additionally, Acrisure has made waves by launching Asero Insurance Services, a new specialty managing general agency (MGA) brand aimed at consolidating several of its MGAs in the U.S. Asero blends underwriting expertise with a strong data strategy, using delegated authority agreements to underwrite on behalf of unaffiliated carriers. The entity is poised for expansion, leveraging Acrisure’s centralized support capabilities. The podcast also highlights the importance of the first 24 hours post-claim filing in setting the tone of carrier-policyholder relationships. Quick and clear engagement during this period is crucial for building trust and avoiding complications. Despite recognition of the value of timely responses, many claims organizations lag behind, emphasizing the need for improved first impressions. In summary, the insurance industry is witnessing transformative changes through strategic innovations like AI in portfolio management, streamlining operations for underwriting through consolidation, and enhancing initial claims interactions. These efforts are vital for maintaining a competitive edge in a rapidly evolving market. In this episode of The Connected Podcast, we explore two significant partnerships shaping the specialty insurance sector. Incline P&C Group is enhancing its collaboration with Accelerant, highlighting Incline’s role as a fronting carrier for over $500 million in annual gross written premiums within Accelerant's U.S. commercial specialty portfolio by 2026. This partnership aims to support MGAs and clients, offering direct reinsurance access and promising steady growth. Jeff Radke of Accelerant endorses Incline’s expertise in strengthening the Accelerant Risk Exchange. Additionally, Hippo Holdings announces a similar alliance with Accelerant, poised to become a fronting carrier for their U.S. portfolio by 2026. This partnership aligns with Hippo's growth strategy and Accelerant's tech-driven approach, potentially enabling Hippo to hit their $2 billion premium target ahead of schedule. These collaborations underscore a move towards technological integration in specialty insurance, fostering innovation and expansion. The episode also shifts focus to the financial pressures from injury lawsuit advertisements, fueled by legal system manipulations that burden consumers with increased costs. The American Tort Reform Association highlights the added economic strain, linked to "social inflation" and "nuclear verdicts," affecting businesses and consumers. Experts like Donna Nadeau and Jim DiVirgilio from AXA XL discuss the impact of these practices, emphasizing the need for vigilance in creating a balanced risk landscape. Overall, the episode emphasizes insurance and legal sectors' interconnectivity, advocating for proactive measures in ensuring equitable risk management. Links: Travelers Advances AI Strategy with Award-Winning Insurance-Specific Large Language Model Tariffs, total losses and technology: The road ahead for auto claims AI is cutting insurance jobs. The industry is just starting to say so Agentic AI for Insurance Portfolio Management Acrisure Introduces Asero Insurance Services, Combining Specialty MGAs under a Unified Brand Tesla Settles Lawsuit Over Deadly Crash Involving Full Self-Driving The 24-Hour Window: The Race to Keep Claims Out of Litigation Incline P&C Group Announces Enhanced Partnership with Accelerant Hippo Holdings Announces Enhanced Partnership with Accelerant to Expand Access to the Specialty Insurance Market Legal System Abuse Costs Billions Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts

    12 min

  4. Jun 30

    Protection for a growing nation: The importance of insurance

    Welcome to The Connected Podcast, where we delve into the latest developments and events shaping the insurance ecosystem. As we approach the 250th anniversary of the U.S. insurance industry, we're reflecting on its historical trajectory and envisioning its future landscape. In this episode, we embark on a journey beginning with the roots of fire insurance in America. Early insurers played a crucial role in risk mitigation, enforcing construction standards to minimize fire hazards. Fast-forward to today, the U.S. insurance market stands strong, valued at an impressive $3.3 trillion in direct written premiums, still held together by fundamental principles of risk assessment and capital adequacy. The conversation takes an intriguing turn as we explore unexpected contributors to U.S. inflation within the "transportation services" sector, which encompasses insurance and vehicle maintenance costs. Jeremy Robb of Cox Automotive sheds light on how increasing complexities in vehicle diagnostics and calibration are significantly driving inflation, far exceeding the impact of vehicle prices alone. Moreover, we examine a shift in consumer behavior related to homeowner insurance. Rising premiums have sparked heightened price sensitivity and selectiveness among consumers, pushing insurers to rethink their strategies. David Seider from TheZebra.com emphasizes the importance for insurers to cater to a more informed clientele, particularly those moving away from automatic renewals. The episode also scrutinizes state reinsurance programs, revealing their influence on homeowner insurance premiums. Karalee Morell of the Reinsurance Association of America clarifies misconceptions, pinpointing severe weather events and litigation rather than reinsurance costs as primary drivers of escalating premiums. Addressing these issues is crucial for enhancing the affordability and effectiveness of insurance. Shifting focus to the intersection of technology and insurance, we analyze how advancements like AI, automation platforms, and digital submission systems are revolutionizing the industry. Integrating these technologies into workflows enhances efficiency and drives transformative operational changes. Notably, insurers are honing their risk assessment processes prior to policy issuance, setting apart those streamlining claims from those fundamentally improving risk management. A highlight in today's discussion is a case study of Corgi Insurance's innovative service, Corgi Claims. By blending a network of adjusters with AI technologies, Corgi Claims sets a new standard in claim management, offering adjusters clear insights on case severity and coverage issues. Additionally, we explore the cost implications of insuring electric vehicles (EVs). EV insurance remains significantly higher than that for traditional gas-powered cars, driven by expensive repairs and a shortage of skilled mechanics. Julia Taliesin from Insurify discusses the factors behind these costs, suggesting that future market adaptations could lead to more balanced insurance pricing models. For now, potential EV buyers must account for these elevated premiums. Finally, we consider substantial advancements in automotive safety over the past three decades, underscored by a study from the Insurance Institute for Highway Safety (IIHS). While power and design often dominate headlines, the real advancements are found in enhanced safety standards—evidenced by the improved design of crash test dummies. Since 1995, IIHS's rigorous testing has saved over 48,000 lives, with a remarkable economic return on investment, exemplifying the crucial evolution of safety standards. Join us as we continue to navigate the complexities and innovations within the insurance ecosystem, fostering dialogues that bring us closer to a future enriched by informed practices and safer solutions. Links: Protection for a growing nation: The importance of insurance Vehicle Repair, Insurance Costs Outpace Vehicle Prices as Inflation Driver, Cox Automotive Finds The Price of Loyalty: How Higher Premiums Are Reshaping Carrier Retention Why state reinsurance schemes keep failing Innovation in Insurance Starts with Operations From 75% to 90%: Why Risk Automation Is Now the Real Frontier for Insurance AI: By Shailendra Prajapati Corgi Insurance Launches Corgi Claims, the AI-Native TPA The Hidden EV Cost Nobody Talks About: Insurance | Insurify How Crash Testing Has Saved 50,000 Lives (and $500 Billion) Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts

    9 min

  5. Jun 29

    3.1TB of NAIC data dumped on to the dark web

    Podcast Episode Description: The Connected Podcast Welcome to a gripping episode of The Connected Podcast, where we dive deep into the current news and events shaping the insurance ecosystem. Join us as we explore the most pivotal developments, from cybersecurity breaches to strategic business movements, cutting-edge reinsurance trends, climate implications, and groundbreaking AI technologies. In this episode, we kick off the discussion with a critical cybersecurity breach involving the notorious cybercriminal group, ShinyHunters. They have leaked a staggering 3.1 terabytes of data, allegedly stolen from the National Association of Insurance Commissioners (NAIC). Despite warnings from the hackers, the organization's oversight has led to a dramatic exposure of sensitive data on the dark web, prompting collaboration with the FBI to mitigate the consequences. We then move to strategic shifts in the business landscape—specifically focusing on Hub International Holdings. With a draft registration filed with the SEC, HUB reveals its intention to pursue an initial public offering (IPO). The proceeds are slated for general corporate purposes, including possible debt repayment, signaling ambitions for strategic growth and strengthened financial positions. Turning the lens toward reinsurance, Guy Carpenter's mid-year report highlights promising trends and the burgeoning competitiveness within the market. With abundant capacity, insurers have a plethora of choices like parametric solutions and catastrophe bonds, witnessing a transaction total north of $61 billion by mid-2026, allowing enhanced risk management options. The podcast also examines the insurance repercussions of extreme weather patterns. A prevailing heat dome is sweltering the eastern U.S., potentially escalating fire risks in the West, while Europe braces against severe heat shifts that impact energy, health, and insurance sectors. These events underline the urgency for insurers to cope with an increasingly volatile climate landscape. In another insightful segment, we delve into transformative changes driven by AI technologies and evolving business models within the insurance industry. Focus shifts to the transition from flat-rate subscriptions to usage-based billing in AI services, now prominently seen as companies like OpenAI charge based on token usage, impacting budgeting for substantial AI users. Appreciate automated advancements revolutionizing underwriting, with New York-based Sixfold's AI Underwriter processing submissions for property and casualty insurers, and Hippo Holdings using AI software engineer Devin to mitigate regulatory complexities, thus empowering engineers to tackle strategic tasks. Moreover, the growing importance of corporate governance in AI adoption is tackled. Boards are scrutinizing AI proposals, traditionally on vendor performance and ROI, with new insights stressing deep data examination and scenario management for successful integration—from pilot to production. In a spotlight on market impacts, rising insurance quotes are affecting performance car enthusiasts, questioning the feasibility of luxurious over practical models due to escalating premiums. Simultaneously, our discourse advances into claims management with insights from Chantal Roberts' white paper, advocating for a reevaluation of claims staffing as integral to the insurance ecosystem. Finally, we set sights on the future at ITC Vegas 2026, a key industry event focusing on insurance innovation and addressing themes like climate change, tech advancements, and evolving regulations. Industry stakeholders are called to proactive collaboration and adaptability within this continually changing landscape. Join us for this comprehensive journey through the dynamic world of insurance, uncovering how businesses can adapt to these pressing developments and advance within the constantly evolving market. Links: 3.1TB of NAIC data dumped on to the dark web HUB International Confidentially Submits Draft Registration Statement for Proposed Initial Public Offering Soft market conditions persist at mid-year supported by capital growth and product innovation: Guy Carpenter A widespread, searing heat dome settles over the US this week Heat Records Fall as Europe Heat and Power Impacts Move East What is a token - and why does it matter to your brokerage's AI budget? AI Is Starting To Bind Insurance Policies On Its Own Hippo Deploys Devin, Cognition's AI Software Engineer, to Drive Faster Software Development Across the Insurance Lifecycle 3 Key Questions for Boards on AI | Insurance Thought Leadership The Insurance Crisis Is Quietly Killing Performance Car Ownership The False Economies in Insurance Claims ITC Vegas September 29, 2026 - October 1, 2026

    11 min

  6. Jun 26

    Bayer wins Supreme Court preemption ruling that caps a decade of Roundup liability

    The Connected Podcast: Insurance News and Innovations The Connected Podcast: Navigating the News and Events in the Insurance Ecosystem In a recent episode of The Connected Podcast, listeners are taken on an insightful journey exploring pivotal news and events shaping the insurance ecosystem. One of the highlights includes the US Supreme Court’s decision to reinforce the principle of federal preemption. The court ruled that the Federal Insecticide, Fungicide, and Rodenticide Act supersedes state-law claims regarding Bayer's Roundup, significantly impacting mass-tort claims related to cancer warnings. On an international level, Venezuela's struggle with major earthquakes underscores the inadequacy of current insurance coverage for natural disasters, with only a small fraction of the extensive economic losses expected to be covered. Meanwhile, cybersecurity concerns are heightened as the NAIC confronts a data breach, with investigations underway to determine the extent of leaked information. Additionally, Farmers Insurance is embroiled in a class action lawsuit over allegations of digital privacy violations, prompting critical discussions on consent and data tracking practices. Highlighting market dynamics, the Big "I" Market Share Report reveals that independent agencies sustain a substantial hold over the market with 62% control of property and casualty insurance, reflecting their strategic resilience. In legislative updates, California's Senate Bill 1301 aims to bolster homeowners' insurance retention amidst wildfire season recovery by advocating for greater transparency and protection against policy nonrenewals, representing a legislative commitment to consumer protection in disaster-prone zones. Venturing into innovations, State Farm's technological integration expedites the claims process for newer Toyota and Lexus models by leveraging direct crash data sharing, bypassing traditional evaluation delays. In the realm of actuarial science, Peggy Brinkman from Milliman delves into the shift towards advanced AI models, like explainable boosting machines, which offer enhanced risk assessment precision. However, the varied pace of adoption among companies presents potential pricing accuracy challenges. The podcast also navigates the challenges of organic growth in the insurance industry, with high-interest rates and limited private credit, alongside impending workforce retirements pressuring existing producers and detracting from client interaction and growth focus. Lastly, the introduction of Dataroom by Corgi marks a transformative step in document management, offering robust tools tailored to the fast-paced insurance sector, including secure sharing, e-signatures, and engagement analytics. This episode also brings light to Convr’s RCE integration with AI systems, enhancing underwriting efficiency through AI assistants and the Model Context Protocol, transforming the underwriting landscape with comprehensive knowledge graphs. Nationwide’s strategic investment in the Columbus Crew soccer franchise is highlighted as a testament to corporate responsibility and community engagement, reinforcing its century-long commitment to Columbus and public sports development. Tune into The Connected Podcast for an engaging exploration of these developments and their broader implications for the insurance industry. Links: Bayer wins Supreme Court preemption ruling that caps a decade of Roundup liability Insured losses from Venezuela quakes likely to be a 'fraction' of total multi-billion economic loss: Aon NAIC Says Data Taken in Hack Has Been Published Online Farmers facing lawsuit over cookies Big ‘I’ Releases 2026 Market Share Report Assembly advances bill to help Californians keep their home insurance State Farm Adds Opt-In Crash Data Sharing for Toyota, Lexus Owners - Autobody News Inside the AI modeling race reshaping catastrophe risk | How AI Can Rewire Organic Growth In Insurance Corgi Launches Dataroom, an All-in-One Platform for Document Sharing and Analytics Convr® Makes the Industry's Only Commercial P&C Risk Context Engine Available to AI Agents via Model Context Protocol (MCP) Nationwide joins Columbus Crew ownership group

    10 min

  7. Jun 25

    US P&C insurers return $6.2 billion to policyholders as profits rebound

    Welcome to The Connected Podcast, where we delve into the dynamic world of insurance, exploring the latest news and events shaping the ecosystem. Join us as we navigate through insightful discussions from industry leaders, analysts, and innovators who are redefining the future of insurance. In our latest episode, we unpack the significant shifts in the U.S. property and casualty insurance industry. As of Q1 2026, insurers have returned $6.2 billion to policyholders, showcasing a remarkable recovery in underwriting flows over the past two years. This turnaround is highlighted by a net underwriting gain of $15.8 billion, contrasting sharply with a $864 million loss from the previous year, according to Verisk and the APCIA. The industry's combined ratio improved to 92.4% from 99.2%, and incurred losses with corresponding expenses decreased by 9.6%. Premium growth slowdown has emerged despite these positive trends, with net written premiums increasing by only 2.9% this quarter, as compared to 6.8% the previous year. This deceleration is linked with reduced catastrophe losses, unlike last year's catastrophic wildfires. Robert Gordon from the APCIA notes the effectively declining premiums, adjusted for inflation and dividends, as they provide financial relief to policyholders facing years of rate hikes. Challenges such as the widening protection gap regarding natural catastrophes were discussed, with Moody's outlining that less than 20% of earthquake-related losses in the U.S. are insured. Varying definitions of economic losses complicate understanding the full scope of this gap, affecting broader catastrophe impacts. Moody's projects $41.4 trillion in global economic losses from physical risks by 2050, with only a fraction insured. This episode highlights the industry's need to balance short-term recovery with strategic, long-term resilience planning amidst these evolving challenges. The podcast shines a light on climate-related risks as detailed by Nearmap's research on the escalating issue of roof deterioration in the U.S. Due to chronic climate stress, AI-driven analysis of over 2.8 billion roof images indicates that roofs in extreme climates deteriorate faster, underscoring a hidden risk in property insurance. We also celebrate the Insurance Institute for Business & Home Safety's 11th Annual FORTIFIED Awards, recognizing advancements in disaster-resistant construction. The FORTIFIED program has fortified over 100,000 homes, particularly in the Southeast and Gulf Coast, boosting community resilience against severe weather conditions. Next, we discuss the challenge of preventing water damage in homes, drawing insights from the Predict & Prevent podcast. Despite numerous smart water protection devices, their full benefits remain unrealized without effective ongoing monitoring and integration, as Paul Vacquier explains. Lastly, we delve into the American InsurTech Council's new initiative to join the National Council of Insurance Legislators' Corporate Institutional Partnership Program. This collaboration aims to advance policy dialogue around insurance innovation and regulation, marking a pivotal step towards incorporating technological advances within legislative frameworks to benefit insurers and consumers. In this episode, we also explore the "float" concept, a strategy making significant figures like Warren Buffett immensely wealthy. Companies such as Markel Group and Brookfield Corporation are adopting this method, though its profitability might wane during economic downturns. Additionally, we address the New York Times' analysis linking rising pedestrian fatalities to large vehicles like SUVs, and we frame a discussion on North Carolina's House Bill 315 which seeks to ban third-party litigation funding in lawsuits. While supporters argue it will curtail excessive litigation, critics fear it might restrict plaintiffs' access to justice, with bipartisan backing on the bill yet awaiting gubernatorial endorsement. This legislative move could set a precedent in the crossroads of commerce and the legal system. Links: US P&C insurers return $6.2 billion to policyholders as profits rebound: Verisk and APCIA report U.S. P&C Insurers Post Strong 92.4 Combined Ratio as Premium Growth Slows Sharply Shedding light on uninsured loss Nearmap Analysis Reveals Climate Stress Is Quietly Reshaping Property Risk Across America IBHS Honors Industry Leaders Driving Record FORTIFIED Growth Predict & Prevent® Podcast Episode 28: Turning Water Damage Prevention Into a Trust Business American InsurTech Council Joins NCOIL Program How Insurance Companies Turn Their Premiums Into Billions in Profit 75% More Pedestrians Have Been Killed Since 2009. Giant Trucks and SUVs Are a Major Reason North Carolina moves to ban third-party investments in lawsuits

    10 min

  8. Jun 23

    Insurance sector braces for impact after State Farm comp changes -

    In this episode of The Connected Podcast, we delve deep into significant developments within the insurance ecosystem, spotlighting pivotal changes at major entities like State Farm, Carlyle Group, and MS Amlin. State Farm, the largest property and casualty insurer in the U.S., is implementing a transformative strategy known as "Next Gen Good Neighbor." This initiative, under the leadership of CEO Jon Farney, includes the integration of AI and digital tools into operations and introduces a new agent compensation model tied to production goals. Despite some unrest among agents due to potential income reductions, State Farm contends that these changes will enhance customer experience and pricing. Meanwhile, the Carlyle Group is shifting the industry's approach to climate change impacts. By factoring severe weather shocks into their risk assessments, Carlyle is moving away from the traditional reactive stance, aiming to safeguard insurance viability for assets prone to climate extremes. This proactive framework represents a significant shift in risk management strategies. Additionally, MS Amlin's hurricane forecast predicts a quieter Atlantic storm season due to El Nino conditions; however, the U.S. still faces a significant risk of Category 4 or 5 hurricanes. The complex interplay between El Nino effects and warmer Atlantic waters underscores the need for continued vigilance from insurers in light of natural threats. In the latest episode, The Connected Podcast also highlights Florida’s Citizens Property Insurance Corporation's achievement of securing a $2.82 billion private risk transfer program for 2026. This includes both traditional reinsurance and capital markets components, highlighting strategic financial gains that offer substantial cost reductions for coverage. Attention is also given to legislative proposals in Rhode Island, with bills H7866 and S3115 posing potential threats to gubernatorial efforts to enhance affordability by increasing vehicle repair costs and insurance premiums. The podcast features calls for vetoes from industry groups to maintain accessibility for families under economic strain. The conversation further explores the Celent Model Insurer Awards, which spotlight transformative innovations using AI, cloud modernization, and digital enhancements in the insurance industry. This discussion emphasizes the importance of adaptability and execution strategies that maintain business integrity and client trust, as noted by Celent’s Juan Mazzini. AI governance within the insurance sector is reviewed, discussing standards like SR 11-7 and the NAIC Model AI Bulletin. The episode highlights the importance of regular AI assessment to prevent institutional blind spots, underscoring cautions from experts like Rachel Hor against unverified reliance on technology. Moreover, recent insights into insurer intentions versus consumer experiences reveal a critical gap. A TransUnion report indicates that while 70% of insurers believe they offer personalized services, only 43% of consumers feel the same, highlighting a need for a unified data approach to improve customer understanding. The podcast delves into findings from Coverage Professor, which point out that a significant portion of U.S. drivers faced uninsured status last year due to affordability issues, presenting both risks and opportunities for brokers to address. The Hanover's “2026 Home Report” uncovers a gap in homeowners' desired coverage versus their understanding. Despite interest in specific protections, many homeowners have not confirmed these in their policies, indicating a significant coverage confidence gap. Highlighting innovative solutions, the episode discusses Tugboat, a platform providing homeowners with analytics to better understand their coverage and dispute denials, exemplifying the power of data-driven solutions to empower consumers. Finally, the episode explores the transformative trend of converting written content into audio experiences. Pulse Podcasts leads this shift by turning newsletters and blogs into engaging podcasts, broadening reach and enhancing audience engagement for industries like insurance. By integrating with platforms like Apple Podcasts and Spotify, content becomes accessible to millions, underscoring the importance of adapting to modern consumption habits and placing the insurance sector at the forefront of content innovation. Links: Insurance sector braces for impact after State Farm comp changes - Carlyle Rethinks Portfolio Risk to Give Weather Insurance a Bigger Role MS Amlin Hurricane Forecast 2026 Florida Citizens renews $2.82bn catastrophe program amid up to 30% rate decline Higher auto insurance rates in store if Gov. McKee signs these bills • Rhode Island Current Celent Model Insurer Winners Show Innovation’s Operational Turn The AI Measurement Gap Nobody Talks About Seven in 10 Insurers Say They Deliver Personalized Experiences; Fewer Than Half of Consumers Agree Uninsured driving climbs as premiums squeeze household budgets The Hanover: Coverage Confidence Gaps Leave Homeowners Confused Insurance Platform Gets $3 Million Seed Round Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts

    13 min
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Ratings & Reviews

5
out of 5
2 Ratings

About

Co-curated by Alan Demers and Stephen Applebaum, The Connected Podcast is a daily scan of all the happenings in the world of Insurance & InsurTech News.

Information

  • Creator
    Alan Demers and Stephen Applebaum
  • Years Active
    2024 - 2026
  • Episodes
    582
  • Rating
    Clean
  • Copyright
    © 2026 The Connected Podcast
  • Show Website
    The Connected Podcast

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