Welcome to The CU Lab with NAFCU Services. In each episode, we explore breaking innovations, industry insights, and growth ideas. Catch up with credit union thought-leaders on fintech, security, fraud prevention, and more. Are you ahead of the curve on risk management, and prepared for what’s to come? Is your credit union building the best digital experience to attract and engage members? Tune in to connect with the best intel in the industry.
Connecting Credit Unions with Communities l TruStage 2021
Foundational credit union values can lead to profound impacts on your members and the communities you serve. Life insurance is one of the ways you can enact meaningful change.
This September, use Life Insurance Awareness Month as an opportunity to start shining a brighter light on the role it plays in protecting members’ financial wellness and building a stronger community.
Allied Fraud Series Part 3- Navigating the Murky Waters of Breaches and Phishing Attacks l Allied 2021
In the final episode of our 3-part fraud series, we’re talking with Ann Davidson about how credit unions can navigate physical breaches, digital breaches, and phishing attacks.
Allied Fraud Series Part 2- Tips to Prevent Account Fraud l Allied 2021
Tune into this episode to learn how fraudsters are leveraging weak authentication to commit account fraud and best practices credit unions can implement for strong authentication measures.
Allied Fraud Series Part 1- Learning the Red Flags of Payment Card, ACH, and Wire Fraud l Allied 2021
In this episode, you’ll hear from fraud fighting expert, Ann Davidson, about the trends of payment card, ACH and wire fraud, how to spot fraud before it happens, and tactical ways to put prevention measures in place.
The Current State of Mortgage Subservicing l Dovenmuehle 2021
A mortgage relationship between member and lender can last for decades. Credit unions can also completely divest themselves from both financial and servicing responsibility almost as soon as the deal is signed. We’re talking with Michael Wilkinson, Vice President of Dovenmuehle about mortgage subservicing options which put the monthly administration in the hands of specialists, and what to consider when evaluating the structure of your mortgage operations.
Defining a Winning Digital Strategy l TruStage 2021
The reasons for taking a wait-and-see approach are long over. Also gone are the days of completing a digital task list and moving on to other priorities. Accelerating your credit union’s efforts to deliver the next generation of digital channel integration is a must have to succeed in a post-pandemic world. But it’s less about the technology and more about your members. Because without them, your brand doesn’t exist.
Listen as Jeff Dillon and Adam Malka share ways your credit union can elevate your digital strategy, accelerate your digital roadmap, and win by keeping your members front and center.
The topics are great. The sound quality leaves much to be desired, especially for a professionally done program.