The Defense Never Rests Morgan & Akins PLLC

How do you get people excited about a career in claims? For many of us, the response is – that’s easy, claims ARE exciting. But for those who work in claims the career trajectory and potential opportunities are obvious. However, for those on the outside, that may not be as apparent. Insurance still carries a bit of that old school stigma with it and from the conversations I am having – there is a collective agreement that we need to work to change that image! And we talk about this week on the Defense Never Rests with Louis Pippin who is the Chief Claims Officer at Venbrook Group with many many years of claims experience under his belt. We chatted about his pain points which includes attracting (and keeping) talent. Because let’s face it, the insurance industry isn’t going anywhere and we need people to not only work in it, but stay here for the long haul. We need our future leaders. That’s not all Louis has to say….we talk about investigating fraud, technology headaches and industry changes…to name a few. How do you think we attract and keep young talent in the insurance industry?

How do you turn negative experiences around to positive ones? In the moment, when something really bad happens it can be extraordinarily difficult to see the light at the end of a very dark tunnel. Sometimes it can seem downright impossible. This week’s guest on the Defense Never Rests, Aliza Shatzman shares her personal experience clerking out of law school. And that it was nothing close to what she expected. In fact, it was quite the opposite. It was by every definition of the word a hostile work environment. Something no one at her law school had prepared her for. This experience demolished her dreams – ones she had worked extremely hard to reach. But it was her next steps that really stand out. Rather than dwelling on the turn her legal career had taken, she channeled her energy into launching the Legal Accountability Project, a nonprofit with the goal of ensuring law clerks have positive clerkship experiences. But also pushing law schools to be transparent about its student’s clerkship experiences. Something she would have benefited from in her own experiences. Tune in to hear Aliza’s story of taking a bag of lemons and making a batch of lemonade.
For more information visit https://www.legalaccountabilityproject.org/