The Dental C-Suite

Kyle Hamilton
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Stop guessing with your business strategy. The Dental C-Suite is the definitive podcast for dental practice owners ready to master the business side of dentistry. We ditch the generic advice to provide business strategies that cover HR, Marketing, and Accounting. From local SEO fundamentals to staff retention systems, we deliver the executive-level insights you need to scale your clinic and compete in any market. Your hosts: Charlie Beaulieu- Finance and profitability. tidalaccounting.ca Jessica Bereti- HR and People Management. modhrsolutions.com Kyle Hamilton- Marketing Strategy and Conversion Optimization thedentalmarketingcompany.com No fluff, no jargon—just actionable strategies to help your practice thrive.

Episodes

  1. 3D AGO

    #011- The Monthly Meeting Every Practice Should Have

    The conversation covers the importance of monthly meetings in a dental clinic, focusing on internal and external aspects. It emphasizes the need for concise, agenda-driven meetings that address financial, HR, and leadership topics. Takeaways Monthly meetings are crucial for clinic successAgendas and preparation are key for effective meetings Chapters 00:00 The Importance of Monthly Meetings13:10 HR Perspective on Monthly Meetings19:09 HR Perspective: Setting Meeting Parameters25:00 HR Perspective: Proactive vs. Reactive Approach32:11 Monthly Meeting Pillars and Value

    40 min

  2. APR 14

    #010- Are You Spending Too Much on Marketing?

    The conversation delves into the importance of a holistic marketing strategy that encompasses various elements such as geographic location, slow burn approach, and the impact of marketing on HR. It also highlights the significance of the re-care rate and the website as key components of a successful marketing strategy. Takeaways Holistic marketing strategyImpact of re-care rate on marketingWebsite as a key marketing tool Chapters 00:00 The Holistic Marketing Strategy19:47 The Impact of Marketing on HR32:00 Foundational Marketing Strategies

    38 min

  3. APR 7

    #009- Your Team is Your Greatest Asset

    The conversation delves into the importance of team cohesion and the role of advisors in business success. It covers topics such as building a cohesive team, creating a strong team structure, interviewing and hiring practices, team building and development, and leveraging advisors for business growth. Takeaways Team cohesion is crucial for a successful clinicAdvisors and mentors play a key role in business success Chapters 00:00 Building a Cohesive Team18:57 Team Building and Development26:30 Leveraging Advisors for Business Growth

    35 min

  4. MAR 31

    #008- Retention over Recruiting

    The conversation delves into the importance of employee retention strategies, total compensation, and employee value. It also explores HR management and the significance of employee voice in the workplace. Additionally, the discussion touches on financial considerations for urban vs. rural clinics, highlighting the unique challenges and strategies for each setting. Takeaways Retention StrategiesEmployee ValueTotal CompensationEmployee VoicePerformance Bonuses Chapters 00:00 Employee Retention Strategies13:25 HR Management and Employee Voice38:24 Financial Considerations for Urban vs. Rural Clinics

    42 min

  5. MAR 19

    #007- Post PDC Thoughts

    The conversation covered topics such as systemization for business growth, the role of AI in dentistry, marketing trends and SEO, business ownership and financial planning, networking and conversations, and HR and people management. The discussion highlighted the importance of systemization, the early stages of AI in dentistry, the impact of SEO on marketing, financial planning for business owners, the value of networking, and the absence of HR-specific companies at the event. Takeaways Systemization is crucial for business growthAI in dentistry is still in its early stages Chapters 00:00 Systemization for Business Growth13:33 AI in Dentistry23:11 Business Ownership and Financial Planning32:23 HR and People Management

    37 min

  6. FEB 19

    #005- The Clinic Silent Killers

    The conversation explores the subtle issues in dental clinics that can quietly destroy teams, focusing on HR micro issues and their impact on revenue and patient perception. It emphasizes the destructive impact of these issues and the importance of addressing them early to maintain a positive clinic culture and steady revenue. Takeaways Subtle issues in dental clinics can quietly destroy teamsMicro issues in HR can lead to significant revenue loss Chapters 00:00 The Silent Killers05:38 Patient Perception

    6 min

  7. FEB 17

    #004- Pacific Dental Conference look ahead

    The conversation revolves around the Pacific Dental Conference (PDC), Canada's largest dental conference. It covers a wide range of topics including clinical education, leadership, practice management, and systems development. The hosts discuss their excitement for PDC, the value of networking, and the importance of social events at the conference. Takeaways PDC is Canada's largest dental conferencePDC covers a wide range of topics including clinical education, leadership, practice management, and systems development Chapters 00:00 The Importance of Social Events at PDC

    11 min

  8. FEB 17

    #006- CDHA Job Market Survey Results

    The conversation covers the CDHA 2025 job market survey results, including hourly wages, regional variations, gender distribution, employment contracts, dental care benefits, professional development, performance reviews, ownership of dental hygiene practice, mobile hygiene practices, reasons for changing jobs, considerations for dental business owners, and workforce pressures with retention strategies. Takeaways Hourly wages are increasing, with regional variations in average wages.Considerations for dental business owners include hiring practices and retention strategies. Chapters 00:00 CDHA 2025 Job Market Survey Results06:24 Employment Contracts and Dental Care Benefits11:29 Performance Reviews and Ownership of Dental Hygiene Practice16:33 Workforce Pressures and Retention Strategies

    18 min

  9. FEB 13

    #003- Dental Trends in 2026

    The conversation explores workforce trends and the importance of retention over recruitment in 2026. It also delves into the significance of pay transparency and compensation structure in the dental industry. Takeaways Retention over recruitmentPay transparency and compensation structure Chapters 00:00 Workforce Trends for 2026

    29 min

  10. FEB 12

    #002- Your Clinic Quarterback

    The conversation delves into the critical role of the front desk in a dental practice, highlighting its impact on business success and the challenges faced by front desk staff. It emphasizes the need for proper training, support, and recognition of the front desk's significance as the clinic quarterback. Takeaways Front desk as clinic quarterbackImpact of front desk on business success Chapters 00:00 The Clinic Quarterback05:28 Financial Damage12:05 Patient Churn and Lifetime Value Download our 5 scripts to improve your conversion rates at Reception. https://docs.google.com/document/d/103qaD_l2mgEuA0dML1YHC0LxKwg0o6k4agQfYHEfAQw/edit?usp=sharing

    15 min

  11. FEB 11

    #001- System Building for your Clinic

    The conversation explores the challenges faced by busy dental clinics and the detrimental impact of a reactive approach to clinic management. It emphasizes the importance of pausing, system building, and regular review and improvement in various aspects of clinic management, including people management, marketing, and business systems. Takeaways Being busy is not the same as being profitableRegular review and improvement are essential for clinic success Chapters 00:00 The Busy Clinic Dilemma05:18 System Building for Clinics11:48 Regular Review of Business Systems19:48 Scheduling Regular Team Meetings25:37 The Role of C-Suite Services

    28 min

  12. SEASON 1 TRAILER

    #000- Welcome to the Dental C-Suite

    The Dental C-suite podcast discusses the challenges faced by dental practice owners, including the struggle to balance high production with actual high profit, the impact of being too busy on the clinic's operations, and the need for a strategic approach to business management. The hosts emphasize the importance of addressing people, profit, and patient-related issues to achieve sustainable success in dental practice. Takeaways Strategic business management is essential for dental practice owners to achieve sustainable success.Balancing high production with actual high profit is a common challenge faced by dental practice owners. Chapters 00:00 The Need for a Strategic Approach to Business Management

    6 min

Trailer

About

Stop guessing with your business strategy. The Dental C-Suite is the definitive podcast for dental practice owners ready to master the business side of dentistry. We ditch the generic advice to provide business strategies that cover HR, Marketing, and Accounting. From local SEO fundamentals to staff retention systems, we deliver the executive-level insights you need to scale your clinic and compete in any market. Your hosts: Charlie Beaulieu- Finance and profitability. tidalaccounting.ca Jessica Bereti- HR and People Management. modhrsolutions.com Kyle Hamilton- Marketing Strategy and Conversion Optimization thedentalmarketingcompany.com No fluff, no jargon—just actionable strategies to help your practice thrive.

Information

  • Creator
    Kyle Hamilton
  • Years Active
    2K
  • Episodes
    12
  • Rating
    Clean
  • Copyright
    © 2026 Kyle Hamilton