The Dental C-Suite

Kyle Hamilton
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  • ENTREPRENEURSHIP

Stop guessing with your business strategy. The Dental C-Suite is the definitive podcast for dental practice owners ready to master the business side of dentistry. We ditch the generic advice to provide business strategies that cover HR, Marketing, and Accounting. From local SEO fundamentals to staff retention systems, we deliver the executive-level insights you need to scale your clinic and compete in any market. Your hosts: Charlie Beaulieu- Finance and profitability. tidalaccounting.ca Jessica Bereti- HR and People Management. modhrsolutions.com Kyle Hamilton- Marketing Strategy and Conversion Optimization thedentalmarketingcompany.com No fluff, no jargon—just actionable strategies to help your practice thrive.

  1. 4D AGO

    #013- Interview with Stephanie Richardson, Dental Director Academy

    Stephanie Richardson, founder of the Dental Director Academy, shares her journey in the dental industry, highlighting the importance of leadership and clarity in practice management. She emphasizes the impact of leadership on team retention and the challenges faced by dental practices. Stephanie's insights provide valuable strategies for practice growth and the role of leadership in addressing industry challenges. The conversation delves into the cost of keeping a team member, the challenges of leadership roles, and the importance of live learning sessions and community building within the dental industry. It emphasizes the impact of team dynamics on patient experience and the need for support and education for office managers and leaders. Learn more about Stephanie and the Dental Director Academy at https://dentaldirectoracademy.com/. Takeaways Importance of leadership in dental practiceImpact of clarity and shared purpose on team retention The cost of keeping a team member goes beyond financial implicationsLeadership roles can be isolating and require support and educationLive learning sessions and community building are essential for professional development and support Chapters 00:00 Introduction to Stephanie Richardson06:00 Transition to Office Management12:11 Tactics for Practice Growth17:32 Clarity and Leadership in Dental Practices35:24 Live Learning Sessions and Community Building

    45 min

  2. APR 28

    #012- Interview with Bob Piercy, Professional Practice Sales

    The Dental C-Suite podcast introduces the hosts and their guest, Bob Piercy, a sales leader with experience in the dental and healthcare space. The conversation delves into the challenges faced by independent dentists, the role of the Dental C-Suite in addressing these challenges, Bob Piercy's journey into the dental industry, and the differences between large organizations and startups in the dental space. The conversation covers topics such as passionate entrepreneurship, misconceptions about sales in dentistry, the role of sales in dentistry, Professional Practice Sales and its market expansion, timing and preparation for practice evaluation, strategic planning for practice sale, lease considerations in practice sale, challenges in sales and client resistance, and the Challenger Sales Model. The conversation covers the challenges of navigating sales dilemmas, the dynamics of introversion and extroversion, the motivation to start a podcast, and misconceptions about dentists and business. It delves into the mental exhaustion of overthinking sales approaches, the personal energy dynamics of introverts and extroverts, the impact of the pandemic on podcasting, and the journey of growth and learning in business. Bob can be found online at https://www.ppsales.com/pps-alberta/ Takeaways Challenges faced by independent dentistsThe role of the Dental C-Suite in addressing industry challenges Passionate entrepreneurs are willing to take risks for the problems they are passionate about solving.The Challenger Sales Model emphasizes the importance of providing valuable advice and solutions to clients. Navigating sales dilemmas can lead to mental exhaustionUnderstanding introversion and extroversion dynamicsStarting a podcast can be motivated by the impact of the pandemicMisconceptions about dentists and business Chapters 00:00 Introduction to the Dental C-Suite05:17 The Role of the Dental C-Suite12:43 Differences Between Large Organizations and Startups18:17 Misconceptions About Sales in Dentistry24:40 Timing and Preparation for Practice Evaluation33:01 Lease Considerations in Practice Sale38:09 Challenges in Sales and Client Resistance44:24 The Challenger Sales Model53:32 Starting a Podcast59:03 Business Misconceptions

    1h 9m

  3. APR 21

    #011- The Monthly Meeting Every Practice Should Have

    The conversation covers the importance of monthly meetings in a dental clinic, focusing on internal and external aspects. It emphasizes the need for concise, agenda-driven meetings that address financial, HR, and leadership topics. Takeaways Monthly meetings are crucial for clinic successAgendas and preparation are key for effective meetings Chapters 00:00 The Importance of Monthly Meetings13:10 HR Perspective on Monthly Meetings19:09 HR Perspective: Setting Meeting Parameters25:00 HR Perspective: Proactive vs. Reactive Approach32:11 Monthly Meeting Pillars and Value

    40 min

  4. APR 14

    #010- Are You Spending Too Much on Marketing?

    The conversation delves into the importance of a holistic marketing strategy that encompasses various elements such as geographic location, slow burn approach, and the impact of marketing on HR. It also highlights the significance of the re-care rate and the website as key components of a successful marketing strategy. Takeaways Holistic marketing strategyImpact of re-care rate on marketingWebsite as a key marketing tool Chapters 00:00 The Holistic Marketing Strategy19:47 The Impact of Marketing on HR32:00 Foundational Marketing Strategies

    38 min

  5. APR 7

    #009- Your Team is Your Greatest Asset

    The conversation delves into the importance of team cohesion and the role of advisors in business success. It covers topics such as building a cohesive team, creating a strong team structure, interviewing and hiring practices, team building and development, and leveraging advisors for business growth. Takeaways Team cohesion is crucial for a successful clinicAdvisors and mentors play a key role in business success Chapters 00:00 Building a Cohesive Team18:57 Team Building and Development26:30 Leveraging Advisors for Business Growth

    35 min

  6. MAR 31

    #008- Retention over Recruiting

    The conversation delves into the importance of employee retention strategies, total compensation, and employee value. It also explores HR management and the significance of employee voice in the workplace. Additionally, the discussion touches on financial considerations for urban vs. rural clinics, highlighting the unique challenges and strategies for each setting. Takeaways Retention StrategiesEmployee ValueTotal CompensationEmployee VoicePerformance Bonuses Chapters 00:00 Employee Retention Strategies13:25 HR Management and Employee Voice38:24 Financial Considerations for Urban vs. Rural Clinics

    42 min

  7. MAR 19

    #007- Post PDC Thoughts

    The conversation covered topics such as systemization for business growth, the role of AI in dentistry, marketing trends and SEO, business ownership and financial planning, networking and conversations, and HR and people management. The discussion highlighted the importance of systemization, the early stages of AI in dentistry, the impact of SEO on marketing, financial planning for business owners, the value of networking, and the absence of HR-specific companies at the event. Takeaways Systemization is crucial for business growthAI in dentistry is still in its early stages Chapters 00:00 Systemization for Business Growth13:33 AI in Dentistry23:11 Business Ownership and Financial Planning32:23 HR and People Management

    37 min

  8. FEB 19

    #005- The Clinic Silent Killers

    The conversation explores the subtle issues in dental clinics that can quietly destroy teams, focusing on HR micro issues and their impact on revenue and patient perception. It emphasizes the destructive impact of these issues and the importance of addressing them early to maintain a positive clinic culture and steady revenue. Takeaways Subtle issues in dental clinics can quietly destroy teamsMicro issues in HR can lead to significant revenue loss Chapters 00:00 The Silent Killers05:38 Patient Perception

    6 min
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About

Stop guessing with your business strategy. The Dental C-Suite is the definitive podcast for dental practice owners ready to master the business side of dentistry. We ditch the generic advice to provide business strategies that cover HR, Marketing, and Accounting. From local SEO fundamentals to staff retention systems, we deliver the executive-level insights you need to scale your clinic and compete in any market. Your hosts: Charlie Beaulieu- Finance and profitability. tidalaccounting.ca Jessica Bereti- HR and People Management. modhrsolutions.com Kyle Hamilton- Marketing Strategy and Conversion Optimization thedentalmarketingcompany.com No fluff, no jargon—just actionable strategies to help your practice thrive.

Information

  • Creator
    Kyle Hamilton
  • Years Active
    2K
  • Episodes
    14
  • Rating
    Clean
  • Copyright
    © 2026 Kyle Hamilton