140 episodes
The DEX Show: A Show for IT Change Makers Nexthink
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- Technology
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5.0 • 25 Ratings
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The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
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EMERGENCY POD: Observability, Preventative IT & the CrowdStrike Incident
In this special EMERGENCY POD, Tim and Tom discuss the unprecedented CrowdStrike incident with Gaurang Ganatra, Nexthink's Product Marketing Director. Together, they delve deep into the details of the global IT outage caused by the faulty CrowdStrike Falcon update, and Gaurang shares real world use cases detailing how Nexthink helped customers mitigate the potential impact through preventative IT management and advanced observability capabilities.
This is a must-listen, and an amazing testimony to the power of DEX.
Read Gaurang’s article here
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) here (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player. -
Navigating the Future of HR: AI, Adoption, and Empathy (w/ Jason Averbook)
Today, Tom was thrilled to welcome Jason Averbook, Senior Partner and Global Leader of Digital HR Strategy at Mercer, joining the show from Singapore. Jason is the author of "The Ultimate Guide to a Digital Workforce Experience: Leap for a Purpose," and together they explore how digital transformation impacts HR and employee experience.
Jason shares his journey from implementing DOS mainframe payroll systems to leading digital HR strategies. They discuss the evolving dynamics between HR and IT, emphasizing his view on the need for HR to own digital strategy while IT enables it. Jason also highlights the importance of empathy and emotional intelligence in creating impactful digital experiences.
Don't miss Jason's insights on the future of AI and its transformative potential in HR, and his advice for HR and IT professionals on staying relevant in this rapidly changing landscape.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) here (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player. -
Reality Bytes #48: Introducing Adopt: When DAP meets DEX (w/ Katharine Dahl)
Popular fellow Nexthinker Katharine Dahl finally answers Reality Bytes’ call to join the show as a special guest! As Principal Product Marketing Manager at Nexthink, Katharine has been instrumental in driving the launch of Nexthink Adopt, the first digital adoption product built on a digital employee experience (DEX) platform. Here she breaks down the significance of the marrriage of DAP and DEX, the digital adoption challenges in the modern workplace, and much more besides…
Find out more about Nexthink Adopt here.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) here (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player. -
From Coding to Creativity: The Changing Landscape of Tech Jobs (w/ Alexandra Levit)
Tim and Tom are joined by Alexandra Levit, CEO of Inspiration at Work. They discuss the evolving role of technology workers over the past decade and the new skills essential for career durability. Alexandra shares insights on the increasing automation in tech roles and the necessity of developing human skills such as intuition, empathy, and problem-solving. They also explore effective strategies for upskilling and reskilling IT teams, the importance of a customized digital employee experience, and how AI can be an ally in these processes. Tune in for a deep dive into the future of tech employment and organizational support.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) here (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player. -
Reality Bytes #47: Eliza to Neural Networks: The AI Workplace Journey
Welcome back to Reality Bytes! Today, we dive into the history of AI in the workplace with the panel, featuring Dina, Oriana, Sean, and Megan. Inspired by Megan Brake's brilliant article on the Nexthink blog, we explore the origins and evolution of AI, from early sci-fi imaginings and Alan Turing's theoretical work to the Dartmouth Conference's pioneering research. The team discusses the first interactive chatbot, Eliza, and the progression from rules-based systems to today's neural networks and machine learning.
Read "The History of AI in the Workplace" by Megan Brake here on the Nexthink blog.
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) here (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player. -
Progressive House Meets Proactive IT (w/ Marc Carone)
In this episode, Tom welcomes Marc Carone, a former Nexthink user and a builder and mentor of world-class client service delivery teams. They discuss Marc's dual passion for electronic music and IT service delivery. Marc shares his journey from DJing and electronic music production to leading large service organizations and implementing proactive IT solutions. Listen as Marc delves into the importance of empowering teams, building meaningful relationships, and the intricacies of progressive house.
Check out Tim’s Proactive IT Guy YouTube channel here
You can find Marc’s brilliant articles on his LinkedIn page here
Register now for Nexthink Experience 24 in Boston (15-16 Oct) or London (5-6 Nov) here (https://www.nexthink.com/experience).
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
Customer Reviews
Upbeat, Fresh Take on IT & remote work
Really enjoy these short, snappy conversations b/n the hosts and different guests in the world of IT and employee experience. Leaders in tech (and really any domain tbh) will appreciate how candid and reflective the conversations are on this pod. In 10-15 mins you’ll receive insights that are very hard to get elsewhere.
Proud to be working on this show
As part of the production team for this podcast, I’m proud of the timely content this show is sharing at a time when optimizing the digital employee experience is so important to the success of every business!