42 episodes

The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.

The DEX Show: A Show for IT Change Makers Nexthink

    • Technology
    • 5.0 • 21 Ratings

The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.
If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.
Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.

    Reality Bytes – IT’s shadowy experiences

    Reality Bytes – IT’s shadowy experiences

    Welcome to “Reality Bytes”, which brings together Nexthink’s brightest minds from both the journalist and technology fields to give listeners two perspectives on the topics that matter most in the world of DEX. 
    In this episode, the DEX Hub’s Sam Holzman and Megan Brake join technologists Dina Elshawaf and Orianna Ott, to discuss the following touchy topics with Tim and Tom:
    Employees bringing their own apps to work 
    The at-work experiences of the IT pros themselves!  


    For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)  
    To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.  
    Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

    • 17 min
    The Great Reset: a Crystal Ball Emergency w/ Alan Nance

    The Great Reset: a Crystal Ball Emergency w/ Alan Nance

    The Great Resignation impacted the IT industry in a huge way. But now as we exit that era, it’s time to look to the future. Preparing for what comes next is crucial to the success of your business and improving your employee’s experience. 
    In today’s episode, we’ll taking a look into the crystal ball to get a glimpse of the future with Alan Nance, Co-Founder and President of XLA Collab. Join us as we chat about the impact of the great resignation on the IT industry and what the landscape will look in the coming years as we are making the shift to an experience economy. 
    We discuss:
    What lead to the Great Resignation, specifically in IT, and when will it end?
    Will there a Great Regret or a Great Reversal in our near future?
    The indicators that you should be looking for in the next few months that will determine the direction of the DEX hype cycle 


    For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)
    To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. 
    Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

    • 28 min
    Reality Bytes – Across Disparate Clouds

    Reality Bytes – Across Disparate Clouds

    Welcome to the second installment of “Reality Bytes”, which brings together Nexthink’s brightest minds from both the journalist and technology fields to give listeners with both perspectives on the topics that matter most in the world of DEX.
    In this episode, DEX Hub producer Kathryn Shea gets on the mic for the first time, joining technologist Dina Elshawaf, as well as Tim and Tom, to discuss the following juicy topics:
    Flexible workplace preferences
    Personas, HR & IT


    For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)
    To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
    Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

    • 20 min
    The Power of The Team w/ Mary Patry

    The Power of The Team w/ Mary Patry

    In the last few years, we’ve seen an awakening across the IT space of leaders working on one skill: empathy.  
    The past outlook of IT, is that it’s a business sector focused on solving problems from employee submitted tickets. A face behind a computer. No need for anything beyond this.  
    Our guest, Mary Patry, CEO, Executive Coach & IT Advisor at ITeffectivity, LLC, shares that the modern approach, led by CIO leaders, is to focus on employee engagement, experience and emotional health. 
    We discuss:
     Moving from the triage approach of IT needs to prescriptive and preventative 
     Why it’s important for CIOs to learn to lead with empathy 
     The importance of company values, culture and connections  


    For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) 
    To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. 
    Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

    • 25 min
    Reality Bytes – Browsing for Your Flow

    Reality Bytes – Browsing for Your Flow

    Welcome to a brand new DEX Show series, named “Reality Bytes”. This new show-within-a-show brings together Nexthink’s brightest minds from both the journalist/analyst and technology fields – providing listeners with two distinct perspectives on the topics that matter most in the world of DEX.    
    In this episode, DEX Hub contributors Sam Holzman and Megan Brake and technologist Dina Elshawaf join forces with Tim and Tom to discuss the following juicy topics:
    Chrome in the workplace 
    IT & the Flow State 


    For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)  
    To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.  
    Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

    • 23 min
    Delete the Distance: Greeting a True Employee and User Experience

    Delete the Distance: Greeting a True Employee and User Experience

    For years, as long as the lights stayed on green and the tech was working, IT employees had done their job while tucked away in a nondistrcipt cubicle.  
    Fast forward to today and the hybrid work life as well as the growing need for user employee experience has revolutionized how IT is run.  
    However, this creates a block: How do employers continue to cater to their customers while making sure their employees have the workspace and tools they need to thrive?  
    In today’s episode, we chat with Adam Harding, Chief Technologist at Softcat, about personalization of the employee and user in the IT industry. 
    We discuss:
     How standardization helps the few not the masses 
     The consumerization of digital transformation
     Why the employee experience and user experience is the future of IT 


    For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)
    To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. 
    Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

    • 17 min

Customer Reviews

5.0 out of 5
21 Ratings

21 Ratings

IsYourDevicePluggedIn? ,

Upbeat, Fresh Take on IT & remote work

Really enjoy these short, snappy conversations b/n the hosts and different guests in the world of IT and employee experience. Leaders in tech (and really any domain tbh) will appreciate how candid and reflective the conversations are on this pod. In 10-15 mins you’ll receive insights that are very hard to get elsewhere.

Logan Lyles ,

Proud to be working on this show

As part of the production team for this podcast, I’m proud of the timely content this show is sharing at a time when optimizing the digital employee experience is so important to the success of every business!

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