89 episodes

Weekly podcast of The DYOJO Way, helping property restoration professionals to shorten their DANG learning curve by developing the mindset and habits for success.

The most mediocre podcast in the industry.

The DYOJO is a coaching firm that specializes in helping start-up phase owners and growth-minded restoration professionals to shorten their DANG learning curve for personal and professional development.

* New episodes are premier on Thursdays at 9am PST
* Watch The DYOJO Podcast on Youtube
* Listen to The DYOJO Podcast on multiple podcast platforms including Spotify and Apple

The DYOJO Podcast Jon Isaacson / The DYOJO

    • Business
    • 5.0 • 8 Ratings

Weekly podcast of The DYOJO Way, helping property restoration professionals to shorten their DANG learning curve by developing the mindset and habits for success.

The most mediocre podcast in the industry.

The DYOJO is a coaching firm that specializes in helping start-up phase owners and growth-minded restoration professionals to shorten their DANG learning curve for personal and professional development.

* New episodes are premier on Thursdays at 9am PST
* Watch The DYOJO Podcast on Youtube
* Listen to The DYOJO Podcast on multiple podcast platforms including Spotify and Apple

    Ep. 69 Efficient and consistent Xactimate reviews with Chris Tilkov XM8 File 004

    Ep. 69 Efficient and consistent Xactimate reviews with Chris Tilkov XM8 File 004

    The Xactimate Sessions
    from The DYOJO Podcast 

    File 004 - Efficient and consistent Xactimate reviews 

    The DYOJO Podcast Season 3, Episode 69 

    Guest: Chris Tilkov, Ask AiME  



    How do we scale our ability to create constantly high-performing Xactimate estimates? Chris Tilkov joins us on The DYOJO Podcast to share his experiences working his way from the ground up as a restoration technician, to estimator, and then to team leader training and reviewing estimates for multiple estimators in a large organization.  Chris talks about the challenge of scaling your efforts to consistently and efficiently provide internal reviews for your team.   

    This week, on The Xactimate Sessions from The DYOJO Podcast, we sit down to discuss Xactimate with a restorer who has sat in all of the seats related to learning, training, and elevating estimates. Chris shares the good news of how you can put his robots to work enhancing your efforts to improve your peer review process.   

    Chris shares a few tips for aspiring professionals and growth-minded estimators, stellar insights such as:   


    Think in the broader context of your team. When you write an estimate you are representing "real people's work" and therefore it is essential to thoroughly capture what is needed to charge a fair price so that you can continue to pay a fair wage.  
    Think like an adjuster. As a member of the triangle of restoration, you are part of the process to accurately input a scope of work that represents what is needed to restore the structure to resemble pre-loss conditions with materials of like kind and quality (the standard).  

    SPONSOR: The DYOJO Podcast is sponsored by Book #3 from Jon Isaacson - So, You Want To Be A Project Manager? If you are a NEW project manager with a year or less on the job, we are sending out 10 advance copies of the book (once we print them) to get your feedback. GET ON THE LIST.  

    If you are a business owner, manager, or intentional restorer, you will appreciate Chris' insights as well as the challenge to master, to the best of your ability, the line items of Xactimate. We supplement our discussion with Chris with clips and comments from many sources including 

    * Ben Justesen of Enlightened Restoration Solutions 

    * Brian Austin (File 002), Director of Instructional Design at Verisk 

    * Recap of my trip to Austin, TX for The Collective by CORE 

    * Whatley of Actionable Insights 

    * SOCKTember 2021 update 

    * David Smith and Ty Panzone discuss winning the TPA game 

    * Chris Stanley of IA Path 

    * Matthew Allen of AdjusterTV  



    The DYOJO collaboration with DocuSketch offering a $200 discount on the initial hardware package to members of The DYOJO Nation who use the custom code "DS-DYOJO1".   



    The DYOJO Podcast, the official home of the DYOJO Nation as so declared by The Global Watchdog, Pete Consigli, exists to help intentional restorers to shorten their DANG learning curve for personal and professional development.

    • 36 min
    Ep 68 The Xactimate Sessions File 003 - Fake it until you Xactimate it

    Ep 68 The Xactimate Sessions File 003 - Fake it until you Xactimate it

    The Xactimate Sessions
    from The DYOJO Podcast 

    File 003 - Fake it until you Xactimate it 

    The DYOJO Podcast Season 3, Episode 68 

    Guest: Nick Sharp, Consulting Specialist at Reets Drying Academy  



    If you can't estimate, you become a trainer. Right? Nick Sharp joins us on The DYOJO Podcast to share his experiences from cleaning carpets to learning to fake it until he made it as a reconstruction estimator. Nick shares how his positive mindset and consistent work ethic helped him to progress in his property restoration career. As Nick says, "I never went into anything thinking that I can't do this."   



    This week, on The Xactimate Sessions from The DYOJO Podcast, we sit down to discuss Xactimate with a restorer-turned estimator who transformed into a restoration industry trainer. Nick shares a few tips for aspiring professionals and growth-minded estimators, including:   


    Don't be under-informed. Know your IICRC S500 (and other industry standards related documents) 
    Don't limit yourself. Always be adapting.  
    Don't be stagnant. It's ok to make mistakes. Learn the basics and keep expanding your knowledge base.  
    Don't be just data input. Understand the items that lead to a thorough and accurate estimate so that you can be profitable.   



    SPONSOR: The DYOJO Podcast is sponsored by Advocate Claim Service (ACS), "Where you can find solutions to claims that are causing you anxiety." David Princeton and his team are ready to help you navigate doubtful and disputed insurance claims.   



    If you are a business owner, manager, or intentional restorer, you will appreciate Nick's insights as well as this key question, "Why are we teaching estimators the program (IE Xactimate) instead of what is going to be profitable?" We supplement our discussion with Nick with clips and comments from many sources including 


    Ben Justesen of Enlightened Restoration Solutions 
    Brian Austin (File 002), Director of Instructional Design at Verisk 
    IICRC Triple Master Restorer Robert More 
    Jon Isaacson's mediocre appearance on the stellar IAQ Radio Ep 633 (the OG's of restoration podcasting) 
    The Founding Father's of Restoration with Pete "The Global Watchdog" Consigli  



    The DYOJO collaboration with DocuSketch offering a $200 discount on the initial hardware package to members of The DYOJO Nation who use the custom code "DS-DYOJO1".   



    The DYOJO Podcast, the official home of the DYOJO Nation as so declared by The Global Watchdog, Pete Consigli, exists to help intentional restorers to shorten their DANG learning curve for personal and professional development.

    • 45 min
    Keys to NEW Sock-Raising Success - SOCKTember 2021 Pre Season Captains Call

    Keys to NEW Sock-Raising Success - SOCKTember 2021 Pre Season Captains Call

    The month of September will now be known as SOCKTember. We are in the pre-season of our 2nd Annual The DYOJO Podcast SOCKTember 2021 NEW Sock-Raising Challenge. We hosted a Zoom call for team captains and new team members to help set everyone off on the right foot. If you still have questions about the event, hopefully, this will provide some clarity on what you are signing up for. While each team wants to win, we also want to collaborate on creative ideas so that we can blow the prior event's haul of NEW socks out of the water.   

    Last year, in the middle of the shutdowns, four local NEW Sock-Raising teams raised over 5,500 socks. These socks were distributed to local charities that each team elected as the recipient of their shared efforts. Sisters for Socks raised over 2,200 socks and took home the SOCKTember Trophy for 2020. This year the competition is heating up with teams from Washington, California, Georgia, New Hampshire, and Canada joining the challenge.   

    There is still time to LEAD and/or JOIN a local NEW Sock-Raising team so that you can WIN SOCKTember. Have some FUN and do some GOOD, as we connect, collaborate, and conquer.   

    MORE INFO on our webpage.

    • 8 min
    Ep. 67 Restoration Podcastalypse Megazord Blue Collar Nation + GMS + The DYOJO

    Ep. 67 Restoration Podcastalypse Megazord Blue Collar Nation + GMS + The DYOJO

    We are doing something different for The DYOJO Podcast Episode 67. This week, Eric "The Tech Whisperer" Sprague and Larry "Pineapple Man" Wilberton, invited Gerrett Stier of GMS Podcast and myself to join them for what they called The Podcast Summit of Blue Collar Nation (BCN). 

     Blue Collar Nation Podcast + GMS Podcast + The DYOJO Podcast = Restoration Podcastalypse Megazord 2021. 

    Eric, Larry, and Gerrett were onsite in Charleston, South Carolina for The Experience, where GMS Podcast unveiled their mobile podcasting booth. You can listen to the results of these escapades on Blue Collar Nation Podcast and GMS Podcast. We hope that this Podcastalypse will be the first of many continued video, audio, and physical collaborations. GMS and BCN will be in Las Vegas for The Experience in September 2021, back at it with their live shenanigans. 

    We hope to assemble the team for our first combined live event at Restoration Industry Association (RIA) in Reno on April 13-17, 2022.  In this episode of The DYOJO Podcast, we share some snippets of Restoration Podcastalypse Megazord 2021 (aka Podcast Summit). We give each other a hard time and dig deeper into what makes each of us tick as well as the value proposition for our shows. The first question we want to ask (POLL), who has the better podcast opening?


    We talk about Eric and Larry's stellar company, MorningTechMeeting.com, which helps business owners in the skilled trades to develop their employee's soft skills. This resource will shorten your DANG learning curve for employee development and will impact your profitability by elevating your customer experience.

    We released our first article in the NEW C&R Magazine, which addresses a topic that Gerret did a masterful job of addressing from multiple perspectives. Please check out GMS Podcast "The Young Guns" parts one and two as well as the third episode (Ep. 66) in the series with Dr. Jessica Stahl, The Employee Experience.


    READ MORE in The DYOJO Blog The DYOJO Podcast is THE podcast for intentional restorers, helping you shorten your DANG learning curve for personal and professional development. Catch us every Thursday at 9 am PST on YouTube (video) or Spotify / Apple (audio).

    • 40 min
    What is this SOCKTember 2021 non-sense I keep hearing about?

    What is this SOCKTember 2021 non-sense I keep hearing about?

    Last year, in the middle of the shutdowns, we hatched a crazy idea to bring our friends, peers, and clients together to have some fun while doing some good in our local communities. The DYOJO Podcast launched SOCKTember as a competitive NEW sock-raising challenge. This year competitive NEW sock-raising teams are assembling to challenge each other for the title of 2021 SOCKTember Champion and hoist the trophy at the end of the season. 

    SOCKTember is a great event for:


    Escalating client outreach
    Elevating employee engagement
    Expanding community partnerships



    When is the SOCKTember NEW Sock-Raising Season? 

    August 2021 - The Pre-Season:
    Teams form in local communities to raise NEW socks by reaching out to clients, vendors, friends, and community partners.

    September 2021 - The Season:
    Teams collect NEW socks. We have a weekly count of NEW socks raised by all teams, keeping with the competitive spirit.

    October 2021 - The Post-Season:
    We perform a final official count of NEW socks raise and this year we plan to announce the WINNER at a LIVE local event in Tukwila, Washington on Friday, October 22, 2021. Local teams distribute NEW socks to local charities that they want to support.



    How do I get Involved with SOCKTember 2021? 

    ​Reach out to The DYOJO (thedyojo.com) if you would like to:


    LEAD a local team
    JOIN a local team
    SPONSOR the event

    Stay tuned as the SOCKTember 2021 season kicks-off on September 1, 2021. Read more about this event in the press release from Restoration & Remediation Magazine, stay tuned with event updates on The DYOJO YouTube and the webpage - thedyojo.com/dogood.

    Current teams include:


    Sisters for Socks - Lindsey Ward - The Contents Specialists (Seattle, WA)
    Sock Agents - Kelsey Isaacson - Home with Kelsey Isaacson (Puyallup, WA)
    SockARES - Jon Isaacson - ARES Restoration (Graham, WA)
    Groovy Tube Socks - Gordy Powell - Georgia Clean (Atlanta, GA)
    Culture Sock - Elan Pasmanick - Born to Repair (San Diego, CA)
    New England No Shows - Brandi Hawthorne - Office Services by Brandi (Alton Bay, NH)

    Current sponsors include:


    ARES Restoration (Graham, WA)

    • 4 min
    How to go toe-to-toe with a contractor and win every time during insurance claims negotiations

    How to go toe-to-toe with a contractor and win every time during insurance claims negotiations

    Jon Isaacson, The Intentional Restorer, was invited to present a breakout session for the 2021 IA Path Virtual Job Fair.

    What is the IA Path Adjuster Job Fair?

    The IA Path Adjuster Job Fair is an online platform for adjusters and companies looking for adjusters to find each other. This is adjuster-specific networking designed for insurance adjusters and those looking to recruit and hire insurance adjusters.

    https://virtual.adjusterjobfair.com

    This is a twice-annual event. Dates for the two upcoming events are,
    * January 10th-12th 2022
    * July [TBD] 2022

    This event was created by Chris Stanley and his team. Chris was a guest on The DYOJO Podcast Episode 38 where, among other topics, we discussed how to work with an insurance adjuster's "box". Chris explained his process for working insurance claims in the automobile wing and how those principles can apply to property insurance as well.

    For this presentation, How To Go Toe-To-Toe With A Contractor And Win Every Time During Insurance Claim Negotiations, we played off of the title of a presentation that Bill Wilson, author of When Words Collide, used to use to share his process for doubtful and disputed claims. We had the pleasure of diving into this topic with Bill and David Princeton (Advocate Claim Service), on The DYOJO Podcast Episode 48.

    Sample dialogue from this presentation:

    In insurance work, where Xactimate is the common estimating platform, the first step is to establish the agreed-upon scope (based on data capture) and then build an estimate that reflects this approach (data input).

    Thorough data capture leads to accurate data input.

    These are also fundamental elements of a contract. Insurance is a bit unique in this aspect, where the scope is negotiated between the contractor and the insurance carrier which establishes the agreed-upon scope whereby the contract between the customer and the contractor will be created. The primary goal (aka the standard) for insurance claims repairs is:

    To restore the property to resemble pre-loss conditions, no more and no less.

    This is the standard by which all efforts should be judged. This standard is critical to remember during all phases and starts with the estimating process. The property restoration estimator, insurance adjuster, and homeowner/insured should have a “meeting of the minds” to confirm the scope of work relevant to that standard.

    The DYOJO Way of the Intentional Adjuster: Use this standard as your opening statement to the client as well as your introduction to the contractor, take the lead on the conversation and establish the process for your discussions. (see more - thedyojo.com/scope)

    In insurance work, the agreed scope of work is a foundational element. While many people focus on the price, in insurance the standard estimating tool is called Xactimate which helps create a common language between contractors and carriers. Xactimate estimates are constructed based upon quantities and are composed line by line and room by room. While Xactimate is often over-utilized as a guide for the insurance claims repair process, it is also blamed when either party doesn’t agree with the output. Thorough data capture leads to accurate data input. The software’s role should be understood as communicating a fair and reasonable price in relationship to the scope of work necessary:

    To restore the property to resemble pre-loss conditions, no more and no less.

    The DYOJO Podcast airs Thursdays at 9am PST, you can WATCH on YouTube or LISTEN on Spotify. The podcast for the intentional restorer, helping you shorten your DANG learning curve for personal and professional development. thedyojo.com/listen

    • 47 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

BlueTudor ,

Jon is hilarious

Great podcast with Great content. John is a consummate professional when talking about his skills because he is an expert.

close_bg ,

Great listen!!

Super informative - love the Dyojo!!!

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