The Efficient Care Podcast

Aarogram

'The Efficient Care Podcast' powered by Aarogram brings you thought-provoking discussions with healthcare experts, entrepreneurs, and thought leaders, who share their experiences and strategies for optimizing their productivity and efficiency. Whether you're a solo practitioner, part of a large healthcare organization, or anywhere in between, our podcast is tailored to help you. Join us on the Efficient Care Podcast, as we explore the world of healthcare operations and support healthcare providers in achieving success in a rapidly changing industry. Presenter: Shruti Mehrotra

Episodes

  1. Ep.09 How to Manage Automation Integrations in Healthcare Revenue Cycle?

    06/13/2024

    Ep.09 How to Manage Automation Integrations in Healthcare Revenue Cycle?

    In this episode of 'The Efficient Care Podcast' we are talking about the domino effects of adopting automations in a healthcare practice's revenue cycle. Our host, Shruti Mehrotra, is joined today by Niobis Queiro. She is a veteran in revenue cycle management and has worked in the healthcare industry for more than 30 years, Nio's background in revenue cycle, finance, and technology allows her to continue helping healthcare organizations evolve their digital and hyper-automation ecosystems using strategic transformational models. She was one of Modern Healthcare’s Top 25 innovators in 2021, where she was recognized for developing novel ways of improving patients’ access to care during the pandemic of 2020. Listen on to hear as they discuss why good communication with your patients is at the heart of implementing patient transparency, change management strategies you can bank upon when you're transitioning to newer RCM technologies, why healthcare revenue data is important and how automations will create new opportunities in healthcare in the coming decades. She talks about her new book 'Joy Notes' which is a must read for business leaders across the board and offers rare life lessons for women in healthcare and beyond. You can find a copy of Niobis's book here: https://www.amazon.com/Joy-Notes-Balancing-Trauma-Triumph/dp/1956879528/ref=sr_1_1?crid=1OH1W0THCZ5ED&dib=eyJ2IjoiMSJ9.kTTYebi4mS3w6YSWgZQmPQ.SUw9S8ScSUA94YspLaIXTfVRktH7ynOu72DOnaWTmmk&dib_tag=se&keywords=joy+notes+by+niobis+queiro&qid=1718272726&sprefix=JOy+Notes+%2Caps%2C589&sr=8-1 Spotify playlist that goes along with the book the book: https://open.spotify.com/playlist/6JY69JnRGkKYVJlLUFNZDr?si=bcbe1340805b4181 This episode is powered by Aarogram. Aarogram is fighting the complexity of insurance payments and helping healthcare providers run their practice efficiently to deliver patient-centric care. Aarogram’s AI-enabled solution transforms the way sleep centers and healthcare providers manage their staff workflows and revenue operations. Aarogram's SmartVerify is designed to address the challenges of sleep centers- the rising cost of providing sleep services, declining insurance reimbursements, and staff churn. We enable your staff with automated estimate sheets and smart business insights on insurance payments to help you accelerate verifications and capture more revenue. Follow Aarogram: LinkedIn: https://www.linkedin.com/company/aarogram

    35 min
  2. Ep. 08 Integrating Price Estimation Automations at Independent Practices [Part 2]

    05/13/2024

    Ep. 08 Integrating Price Estimation Automations at Independent Practices [Part 2]

    In the latest episode of 'The Efficient Care Podcast' we continue a crucial conversation on the complex world of patient financial clearance, specifically how to forge a strong provider-technology partnerships that deeply impact all- the front-office staff, the provider and the patients. Joining me, Shruti Mehrotra, for this two-part series are two incredible guests: Michael Ball, the Vice President of Clinical Services at Neurology Consultants of Dallas (NCD) and Kashyap Purani, co-founder at Aarogram. Here at Aarogram, we specialize in AI-powered solutions for patient price transparency and insurance verification automations. We're thrilled to have NCD on board as one of our valued clients and have Mike come in and share his experience with us. This episode delves into Mike's strategies for improving operational efficiency and staff productivity by leveraging technology, the importance of price transparency for modern healthcare practices, tips on tackling staffing shortages and Mike's golden advice on managing a practice like a pro. Get ready for a knowledge-packed conversation that will equip you with the tools to optimize your practice's operations. Let's dive in!   This episode is powered by Aarogram. Aarogram is fighting the complexity of insurance payments and helping healthcare providers run their practice efficiently to deliver patient-centric care. Aarogram’s AI-enabled solution transforms the way sleep centers and healthcare providers manage their staff workflows and revenue operations. Aarogram's SmartVerify is designed to address the challenges of sleep centers- the rising cost of providing sleep services, declining insurance reimbursements, and staff churn. We enable your staff with automated task lists and smart business insights on insurance payments to help you accelerate prior authorization and capture more revenue.   Follow Aarogram: Twitter: https://twitter.com/aarogram LinkedIn: https://www.linkedin.com/company/aarogram

    18 min
  3. Ep.07 Integrating Price Estimation Automations at Independent Practices [Part I]

    04/18/2024

    Ep.07 Integrating Price Estimation Automations at Independent Practices [Part I]

    In the latest episode of 'The Efficient Care Podcast' we're opening a crucial conversation on the complex world of patient financial clearance, specifically how to forge a strong provider-technology partnerships that deeply impact all- the front-office staff, the provider and the patients. Joining me, Shruti Mehrotra, for this two-part series are two incredible guests: Michael Ball, the Vice President of Clinical Services at Neurology Consultants of Dallas (NCD) and Kashyap Purani, co-founder at Aarogram. Here at Aarogram, we specialize in AI-powered solutions for patient price transparency and insurance verification automations. We're thrilled to have NCD on board as one of our valued clients and have Mike come in and share his experience with us. This episode delves into Mike's successful strategies for boosting operational efficiency and staff productivity through his explorations of various software tools. We'll explore crucial factors to consider when choosing a revenue management product, Mike's firsthand experience with startups in integrating tech into existing practices, and the secrets to maintaining profitability at independent practices.Get ready for a knowledge-packed conversation that will equip you with the tools to optimize your practice's operations. Let's dive in! This episode is powered by Aarogram. Aarogram is fighting the complexity of insurance payments and helping healthcare providers run their practice efficiently to deliver patient-centric care. Aarogram’s AI-enabled solution transforms the way sleep centers and healthcare providers manage their staff workflows and revenue operations. Aarogram's SmartVerify is designed to address the challenges of sleep, neurology centers, telehealth practices- the rising cost of providing sleep services, declining insurance reimbursements, and staff churn. We enable your staff with automated task lists and smart business insights on insurance payments to help you accelerate prior authorization and capture more revenue. Follow Aarogram: Twitter: https://twitter.com/aarogram LinkedIn: https://www.linkedin.com/company/aarogram

    32 min
  4. Ep.06 Powerhouse Clinicians: Operational Backbones, Patient-First Results

    02/21/2024

    Ep.06 Powerhouse Clinicians: Operational Backbones, Patient-First Results

    Join us as we kick off 2024 with an engrossing conversation with Abhinav Singh, MD- sleep vigilante and clinician with 14 years of experience at the Indiana Sleep Center. He's not only an excellent clinician, but also a TEDx speaker (What would you do for $13.5 million?), educator, and author of the book "Sleep to Heal". He is a sleep consultant for the professional basketball team - Indiana Pacers as well as a medical review panelist at the National Sleep Foundation. In this conversation, we delve into the clinical and financial implications of Home Sleep Tests (HSTs) proliferating the field of sleep medicine, maintaining price transparency with patients and about the rewards of being truly patient-centric. [2:02] Sleep Medicine finds Dr. Singh [4:33] Indiana Sleep Center- business setup and what makes it a great workplace [6:52] Clinical and financial implications of home sleep tests. [8:40] Missing pieces of prescribing HSTs [12:51] Does the No Surprises Act affect patient volumes? [14:40] Solving bottlenecks in patient show rates- consult first, testing after [18:25] Staffing Crisis in the US Healthcare System- What works and what doesn't [21:20] Gen- Z staff integrating into healthcare practices [23:10] Revenue leakages - repurposing operations, space utility, expediting insurance approvals [25:02] Channels for communicating with patients, consistent staff [26:16] 360 degrees of sleep awareness [29:00] Sleep to Heal [30:33] Patient Education is Patient-Centricity Get your copy of 'Sleep to Heal' here: https://www.amazon.com/SLEEP-HEAL-Refresh-Restore-Revitalize/dp/1630062340 This episode is powered by Aarogram. Aarogram is fighting the complexity of insurance payments and helping healthcare providers run their practice efficiently to deliver patient-centric care. Aarogram’s AI-enabled solution transforms the way sleep centers and healthcare providers manage their staff workflows and revenue operations. Aarogram's SmartVerify is designed to address the challenges of sleep centers- the rising cost of providing sleep services, declining insurance reimbursements, and staff churn. We enable your staff with automated task lists and smart business insights on insurance payments to help you accelerate prior authorization and capture more revenue. Follow Aarogram: Twitter: https://twitter.com/aarogram LinkedIn: https://www.linkedin.com/company/aarogram

    33 min
  5. Ep.05 How to Set Up a Successful, Patient-Centric Sleep Center?

    09/15/2023

    Ep.05 How to Set Up a Successful, Patient-Centric Sleep Center?

    In the fifth installment of this series, we talk to Mohamed Shamiya, MD - a renowned sleep physician who heads the Las Vegas Sleep Center and has authored the book "Get Your Sleep Right". Dr. Shamiya talks about the challenges of getting sleep studies approved in the U.S., managing reimbursement documentations, the different kinds of sleep medicine practices, and the importance of continuous patient management. [1:55] Dr. Shamiya's journey of choosing sleep medicine as a niche [4:50] Why is it hard to get in-lab sleep studies approved? [8:06] Documentation that help with reimbursements [10:33] Proving hyperventilation and need for BiPAP [12:17] Comprehensive care clinics for sleep disorders [15:55] Importance of having control over Sleep Scoring [18:00] Sleep medicine is a combination of different types of specialties -pulmonary, neurology, psychiatry, and ENT. [18:43] State of independent sleep centers in the US [21:16] Advice for independent sleep labs [23:38] What sleep disorder patients prefer [24:49] Advice for improving efficiency at sleep centers [26:10] Fitting sleep masks on patients and follow-ups [27:38] Need for knowledgeable sleep lab staff [30:49] Revenue leakage in sleep centers [36:18] Message for resident doctors interested in sleep medicine This episode is powered by Aarogram. Aarogram is fighting the complexity of insurance payments and helping healthcare providers run their practice efficiently to deliver patient-centric care. Aarogram’s AI-enabled solution transforms the way sleep centers and healthcare providers manage their staff workflows and revenue operations. Aarogram's Revenue Operations Manager is designed to address the challenges of sleep centers- the rising cost of providing sleep services, declining insurance reimbursements, and staff churn. We enable your staff with automated task lists and smart business insights on insurance payments to help you accelerate prior authorization and capture more revenue. Follow Aarogram: Twitter: https://twitter.com/aarogram LinkedIn: https://www.linkedin.com/company/aarogram

    41 min
  6. Ep.04 Navigating Dental Sleep Medicine: Communication, Staffing, and Reimbursements

    08/17/2023

    Ep.04 Navigating Dental Sleep Medicine: Communication, Staffing, and Reimbursements

    Join us for this insightful episode as we delve into the world of dental sleep medicine and TMJ treatment with Jason Tierney, a seasoned expert in the field. Discover how he found his passion, navigated operational challenges, and how he continues to transform dental sleep practices. Learn about the power of effective communication, simplified processes, and the art of fostering a successful team. Jason shares valuable takeaways that can revolutionize your approach to dental sleep medicine, leaving you inspired and empowered to make a positive impact on patient care and practice growth. [1:48] Jason's Journey: From Dental Laboratory to Leadership [2:47] Publishing "Transform Dental Sleep" Book and Impact [3:29] Dental Practices' Focus on Oral Cancer vs. Sleep-Related Issues [8:24] Misconceptions About Revenue Generation in Dental Sleep [8:59] Balancing Altruism and Profitability in Dental Sleep Practices [10:11] Effective Communication with Billing Companies for Reimbursements [12:38] Simplifying Processes and Achieving Predictability in Practices [15:10] Staffing Challenges and Creating an Engaging Practice Culture [16:27] Differences Between Successful and Struggling Dental Practices [19:19] Communication Strategies for Staff in Small Dental Practices [22:31] Top Three Takeaways from "Transform Dental Sleep" [26:16] Importance of Frameworks for Dental Sleep Practice Success [26:56] Handling Tough Decisions at Your Practice Get your copy of 'Transform Dental Sleep' here: https://www.amazon.com/Transform-Dental-Sleep-Step-Step/dp/B0C524116R This episode is powered by Aarogram. Aarogram is fighting the complexity of insurance payments and helping healthcare providers run their practice efficiently to deliver patient-centric care. Aarogram’s AI-enabled solution transforms the way sleep centers and healthcare providers manage their staff workflows and revenue operations. Aarogram's Revenue Operations Manager is designed to address the challenges of sleep centers- the rising cost of providing sleep services, declining insurance reimbursements, and staff churn. We enable your staff with automated task lists and smart business insights on insurance payments to help you accelerate prior authorization and capture more revenue. Follow Us: Twitter: https://twitter.com/aarogram LinkedIn: https://www.linkedin.com/company/aarogram

    29 min
  7. Ep.03 Improving Patient Adherence to Sleep Treatments

    06/22/2023

    Ep.03 Improving Patient Adherence to Sleep Treatments

    In the third installment of the The Efficient Care Podcast, Kashyap Purani, co-founder at Aarogram chats with. Dr. Audrey Wells, multi-speciality sleep medicine physician and CEO of Super Sleep MD. Certified in CBT-i and life coaching and a former Chief Medical Officer of OmniSleep Medicine Center, Dr. Wells brings a trove of unique skills, experiences and solutions that help sleep disorder patients find restful nights of sleep. They discuss diagnosing and treating overlaps in Sleep Apnea and Insomnia, alternative treatments to CPAP, and treatment adherence tips that healthcare providers can leverage to improve patient outcomes. [1:53] Dr. Wells' journey so far [3:20] Operating challenges in a large healthcare system [5:37] Staffing at Medical Clinics- Experience and Training [8:12] Overlap between sleep apnea and insomnia (COMISA) [10:44] Treatment paths for COMISA [13:06] Developing patient access to education and support for sleep disorders [14:16] Barriers to treatment adherence in patients [17:10] Advice to sleep centers for improving treatment adherence in sleep disorders [18:58] Alternative treatment plans to CPAP [21:52] Matching patients with the treatment plan fit for them [24:57] Latest advancements in sleep medicine- Hypoglossal nerve stimulation, diaphragmatic pacing, sonar techniques, Type II home sleep apnea devices [27:40] Sleep apnea diagnoses in women [29:06] Shortage of staff expertise and patient scheduling [32:43] Role of patient communities and sleep coaching Super Sleep MD https://www.supersleepmd.com/ This episode is powered by Aarogram.Aarogram is fighting the complexity of insurance payments and helping healthcare providers run their practice efficiently to deliver patient-centric care. Aarogram’s AI-enabled solution transforms the way sleep centers and healthcare providers manage their staff workflows and revenue operations.Aarogram RCM is designed to address the challenges of sleep centers- the rising cost of providing sleep services, declining insurance reimbursements, and staff churn. We enable your staff with automated task lists and smart business insights on insurance payments to help you accelerate prior authorization and capture more revenue. Follow Aarogram: LinkedIn: https://www.linkedin.com/company/aarogram

    36 min
  8. Ep.02 The Sleep Business Blueprint: Running a Profitable Sleep Center

    05/02/2023

    Ep.02 The Sleep Business Blueprint: Running a Profitable Sleep Center

    In the second episode of The Efficient Care Podcast, Kashyap Purani, co-founder at Aarogram chats with Leonor Pereira, CEO at Sleep and CPAP Center in California. She's ahead of curve when it comes to applying technology to improve the state of sleep practice. She's passionate about providing high quality services to her patients as well as helping other independent sleep centers to be a viable business in the face of the overall trend towards consolidation of independent practices with large healthcare systems. Leonor is incredible at running her sleep center, which she has been doing for close to 12 years now and is a strong advocate of access to sleep apnea care for underserved groups. [1:14] Leonor’s journey [2:56] Evolution of sleep medicine in the United States [6:17] Misconceptions about sleep medicine [7:47] Why is sleep medicine vital? [9:27] Staying up to date with the latest in sleep medicine [16:21] Business challenges of operating a sleep center [18:50] Staffing challenges [20:49] Workflow efficiency and task tracking in sleep centers [24:24] Prior Authorization challenges for sleep laboratories [31:09] Diversifying revenue streams [36:12] Staffing tips for sleep centers [40:30]: Bonus: A whole new revenue stream for sleep centers? Leonor Pereira: https://www.linkedin.com/in/leonor-pereira-b8090722b/ Kashap Purani: https://www.linkedin.com/in/kashyap-purani/ This episode is powered by Aarogram. Aarogram is fighting the complexity of insurance payments and helping healthcare providers run their practice efficiently to deliver patient-centric care. Aarogram’s AI-enabled solution transforms the way sleep centers and healthcare providers manage their staff workflows and revenue cycle. Aarogram RCM is designed to address the challenges of sleep centers - the rising cost of providing sleep services, declining insurance reimbursements, and staff churn. We enable your staff with automated task lists and smart business insights on insurance payments to help you accelerate prior authorization and capture more revenue. Follow Aarogram: Twitter: https://twitter.com/aarogram LinkedIn: https://www.linkedin.com/company/aarogram

    44 min
  9. Ep.01 Efficient Sleep Scoring for Sleep Centers

    03/30/2023

    Ep.01 Efficient Sleep Scoring for Sleep Centers

    Clinical sleep scoring services are a critical component of sleep medicine. Accurate sleep scoring helps clinicians identify and diagnose sleep disorders, such as sleep apnea, insomnia, and narcolepsy, and develop appropriate treatment plans. High quality sleep scoring is central to providing a comprehensive picture of a patient's sleep health. This information allows clinicians to develop personalized treatment plans that address the underlying causes of a patient's sleep problems. In the kickoff episode, we sit down with Will Spriggs, President of Sleep Center Services, LLC and ApneaMed in St. George, Utah. He shares insights from his 25+ years of experience in sleep scoring in this conversation. [01:29] Will’s journey to setting up his sleep scoring business [2:22] Sleep center services- Interpretations and Telemedicine consulting [4:18] Technical aspects of scoring [4:48] Validation studies for Microsoft, Apple, Amazon- sleep tracking, SpO2, seizure disorders, downs syndrome, AI scoring companies [5:37] Do sleep experts trust wearables to track their sleep? [6:13] Challenges faced by sleep centers that do sleep scoring in-house- long turn around times [6:27] Solution- The role of talented RPSGTs [9:46] Evolution of sleep scoring- Autoscoring, HSTs, accuracy of autoscoring, AI assisted sleep scoring [12:12] Future of sleep scoring- the role experienced humans in assessing patient history, data, tech notes, limitations of AI [12:51] Autoscoring for HSTs, gold standard for Polysomnography is manual scoring [13:45] Sleep center accreditation in the age of AI and auto scoring- role of AASM [14:48] Advice for Sleep Centers- innovation to improve revenue generation [16:33] Bonus: An amusing incident from Will's younger days as a sleep lab technician. Will Spriggs: https://www.linkedin.com/in/will-spriggs-0a10962a/ This episode is powered by Aarogram. Aarogram is fighting the complexity of insurance payments with a simple solution and helping healthcare providers run their practice efficiently to deliver patient-centric care. Aarogram’s AI-enabled solution transforms the way sleep centers and healthcare providers manage their staff workflows and revenue cycle. Aarogram RCM is designed to address the challenges of sleep centers - the rising cost of providing sleep services, declining insurance reimbursements, and staff churn. We enable your staff with automated task lists and smart business insights on insurance payments to help you accelerate prior authorization and capture more revenue. Follow Aarogram: Twitter: https://twitter.com/aarogram LinkedIn: https://www.linkedin.com/company/aarogram

    19 min

Ratings & Reviews

5
out of 5
2 Ratings

About

'The Efficient Care Podcast' powered by Aarogram brings you thought-provoking discussions with healthcare experts, entrepreneurs, and thought leaders, who share their experiences and strategies for optimizing their productivity and efficiency. Whether you're a solo practitioner, part of a large healthcare organization, or anywhere in between, our podcast is tailored to help you. Join us on the Efficient Care Podcast, as we explore the world of healthcare operations and support healthcare providers in achieving success in a rapidly changing industry. Presenter: Shruti Mehrotra