The Empathetic Workplace

Katharine Manning

Katharine Manning, author of The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job, talks with empathetic leaders and experts in empathy, trauma, listening, and leadership. Listen in on conversations about how to support each other through the hard times so that we can create workplaces that are healthy, productive, and successful. Stay in touch! You can join the conversation at www.facebook.com/empatheticworkplace or www.instagram.com/empatheticworkplace, and join my newsletter at www.katharinemanning.com.

  1. Practical Advice on Living Mindfully with Laurie Cameron

    02/09/2021

    Practical Advice on Living Mindfully with Laurie Cameron

    With 25 years of international management consulting and business leadership experience, and a passion for creativity, transformation and human development, Laurie Cameron is dedicated to helping people learn mindfulness to live with meaning and lead with purpose-driven performance. As a former Accenture management consultant and business executive with three companies, her clients tell her she “gets their challenges” – in how she translates mindfulness into practical language and applications for everyday life. Laurie founded PURPOSEBLUE on her realization that mindfulness is the foundational competency for achieving human potential,  happiness and optimal well-being. Mindful, resilient leaders deepen their self-awareness and self-mastery, which allows them to be in a place of choice during difficult moments. Mindful leaders are able to stay connected to purpose and thrive during uncertainty, change, and the distractions of our tech world. In this episode, Laurie shares the benefits of mindfulness at work, in our homes, and throughout our lives, and gives advice on starting and maintaining mindfulness every day.  You can learn more about Laurie on her website, https://lauriejcameron.com. See the training she offers to individuals and corporations at https://purposeblue.com. You can buy Laurie's book, The Mindful Day, at https://www.amazon.com/Mindful-Day-Practical-Morning-Evening/dp/1426218362, and if you use Audible, the audiobook is currently free! You can register for the retreat Laurie is planning for March here: https://www.eventbrite.com/e/the-art-and-science-of-being-fully-alive-tickets-136041771601?aff=erelexpmlt. Finally, don't forget to check out Laurie's guided meditations on the Insight Timer app, https://insighttimer.com.

    41 min
  2. 01/21/2021

    The Power of Reading to Build Empathy

    Earlier this week, educator Lynne Azarchi mentioned that reading aloud to kids and discussing the book afterwards helps to build empathy in kids. It also builds empathy in adults! In this episode, I discuss the power of reading and recommend some favorite books that help build empathy.  The study I mention in the article is discussed here: https://www.scientificamerican.com/article/novel-finding-reading-literary-fiction-improves-empathy/ The books recommended in this episode are: Grendel by John Gardner, https://www.amazon.com/Grendel-John-Gardner/dp/0679723110/ref=sr_1_1?crid=1VK04CE3FXOXZ&dchild=1&keywords=grendel+john+gardner&qid=1611227203&sprefix=grendel%2Caps%2C167&sr=8-1 Jazz by Toni Morrison, https://www.amazon.com/Jazz-Toni-Morrison/dp/1400076218/ref=sr_1_1?crid=6QR145U8QNND&dchild=1&keywords=jazz+toni+morrison&qid=1611227236&sprefix=jazz+toni+%2Caps%2C153&sr=8-1 The Life of Pi by Yann Martel, https://www.amazon.com/Life-Pi-Yann-Martel/dp/0156027321/ref=sr_1_2?dchild=1&keywords=life+of+pi&qid=1611226957&sr=8-2 The Book Thief by Marcus Zusak, https://www.amazon.com/Book-Thief-Markus-Zusak/dp/0375842209/ref=sr_1_1?dchild=1&keywords=book+thief&qid=1611227341&sr=8-1 A Little Life by Hanya Yanagihara, https://www.amazon.com/Little-Life-Hanya-Yanagihara/dp/0804172706/ref=sr_1_1?crid=18QTYHNLME15N&dchild=1&keywords=a+little+life&qid=1611227307&sprefix=a+little%2Caps%2C163&sr=8-1 Bel Canto by Ann Patchett, https://www.amazon.com/Canto-Harper-Perennial-Modern-Classics/dp/0061565318/ref=sr_1_1?dchild=1&keywords=bel+canto&qid=1611227383&sr=8-1 A Gentleman in Moscow by Amor Towles, https://www.amazon.com/A-Gentleman-in-Moscow/dp/0143110438/ref=sr_1_1?crid=3YMO2Q3DTPK8&dchild=1&keywords=gentleman+in+moscow&qid=1611227423&sprefix=gentleman%2Caps%2C157&sr=8-1 The Poet X by Elizabeth Acevedo, https://www.amazon.com/Poet-X-Elizabeth-Acevedo/dp/0062662813/ref=sr_1_1?dchild=1&keywords=poet+x&qid=1611227451&sr=8-1 Long Way Down by Jason Reynolds, https://www.amazon.com/Long-Way-Down-Jason-Reynolds/dp/1481438263/ref=sr_1_1?crid=Y4VD72V8SLBR&dchild=1&keywords=long+way+down&qid=1611227491&sprefix=long+way%2Caps%2C160&sr=8-1

    9 min
  3. 01/14/2021

    How to Get Through This Week

    It's okay if you're having some trouble focusing this week. Here is my take on taking care of ourselves and how to talk at work about what's happening in the world. Condensed transcript below. I was on the Touchy Subjects podcast recently, which I highly recommend by the way, and they were referring to 2020 as the Year of Trauma. It’s easy to see why, with the coronavirus and political upheaval, institutional racism, environmental disaster. Unfortunately, that trauma seems to be following us into 2021. I’ve talked with so many people this past week who are distraught, unable to focus at work, not sleeping. I see arguments on Facebook like I’ve never seen before, even in the run-up to the election. How do we get out of this?  First, I think we have to take a moment to acknowledge how horrific and scary this time is. It’s pretty clear now that there was a coordinated attack on our democracy, by people who intended to kidnap and possibly murder the Vice President and members of Congress, in anger because they refused to overturn a valid election. It’s okay if you need a minute to process that. This might not be your most productive week. Take a run, listen to music, write in your journal, draw or paint. Whatever your self-care is, now is the time to lean into that. Second, we have to be willing to talk about it. Whatever the feelings we have are, just talk about them. Talk about them with your family, your friends, and at work. In this week’s interview with Anjali Chaturvedi, I loved that she said, the important thing is THAT you talk about it. We may be afraid that we’ll do it inartfully, or we’ll trigger someone into an emotional response, or that we’ll reveal our own ignorance about something. We have to be brave enough to step into that vulnerable place. Because honestly, it’s the only way forward. We can’t keep papering over these feelings—just try to jump to unity, peace and flowers. It’s not authentic. We have to be willing to look at the hard emotions we’re experiencing. In terms of how to do it, you can just say, “This has been a really hard week. How’s everyone doing?” Then be quiet for a second and let people talk if they want to. The key is not to jump in--allow the silence—count to ten if necessary. Most of the time people will fill that silence. If not, chime in yourself. “I’m exhausted. I’m having a hard time concentrating.” Or whatever you legitimately are experiencing. When others do share their feelings, let them get it out and then acknowledge it. Say things like, “I hear you.” “Yeah, I think anger is totally understandable right now.” “That makes sense.” Try to acknowledge everyone who speaks in some way, even if by group: “Yeah, I’m seeing a lot of people say that they were really scared. I can understand that, it was really frightening.” If it starts to get into a political debate, that’s okay as long as people are civil. Try to keep the discussion to feelings rather than debating facts. Third, engage outside help. Remember that EAP is there for a reason. If your organization has an Employee Assistance Program, and most do, remind people about them. They’re free, they’re confidential, and if you don’t want to talk to them, they can refer you to outside services. If you don’t have EAP there are community resources. Call 211—it’s a free community call line that connects you with local organizations that can provide free assistance. It’s hard to know who needs help right now. Make sure everyone is aware of it. We have to lead differently in 2021. We have to model compassion, empathy, forgiveness, and grace, in our families, our schools, our communities, and our workplaces. We have to be willing to talk about the hard stuff. Good luck with all of this my friends. May we have more peaceful times, may we create more peaceful times. Thanks for listening.

    7 min
5
out of 5
10 Ratings

About

Katharine Manning, author of The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job, talks with empathetic leaders and experts in empathy, trauma, listening, and leadership. Listen in on conversations about how to support each other through the hard times so that we can create workplaces that are healthy, productive, and successful. Stay in touch! You can join the conversation at www.facebook.com/empatheticworkplace or www.instagram.com/empatheticworkplace, and join my newsletter at www.katharinemanning.com.