The Failure Gap

Julie Williamson, Ph.D.

The Failure Gap podcast is hosted by Julie Williamson, Ph.D., the CEO and a Managing Partner at Karrikins Group, a Denver-based, global-serving business consultancy. Julie delves into the critical space between agreement and alignment - where even the best ideas falter without decisive action. Through candid conversations with a diverse mix of leaders, this podcast explores both the successes and failures that shape the journey of leadership. Featuring visionary leaders from companies of all sizes, from billion-dollar giants to mid-market innovators, to scrappy start-ups, The Failure Gap uncovers the real-life challenges of transforming ideas into impactful outcomes. Tune in to learn how top leaders bridge the gap and drive meaningful progress in their organizations.

  1. A Conversation With Justin Nassiri, CEO, Executive Presence

    3D AGO

    A Conversation With Justin Nassiri, CEO, Executive Presence

    Justin Nassiri, founder and CEO of Executive Presence, joined Julie Williamson to explore what it really takes to move from agreement to alignment, especially when leaders know they should be more visible but struggle to act. Justin traced his leadership journey from drum major to the Naval Academy, nuclear submarines, Stanford, and multiple startups, landing on a key insight Julie reinforced throughout the conversation: leadership is never finished; it keeps evolving as you do. A powerful moment came when Justin shared, realizing, at 45, that he was experiencing true partnership with his leadership team for the first time. Julie named it clearly: that moment shows what leadership can feel like when alignment is real. Together, they unpacked why leaders often agree they should work on self-awareness, emotional regulation, or presence, yet don’t align to do the work. Justin explained that personal growth doesn’t come with clean metrics or fast wins, unlike most business skills. Julie connected this directly to the Failure Gap, where good intentions stall without commitment, patience, and the willingness to sit with discomfort. Episode Takeaways Leadership is not a destination. It’s more like a subscription you have to renew with humilityPersonal growth fuels leadership growth: emotional regulation and self-awareness create space for more honest, productive team dialogueFor entrepreneurs: don’t confuse “co-creating everything” with alignment. Sometimes the visionary’s job is to sketch the destination so the team can build the route“Simple is better” plus repetition wins: if you can’t rattle off your values, your team definitely can’t. Turn the volume up 10xLinkedIn success comes down to three things: a compelling why (usually service to the business), clear measurement (what does “good” look like?), and a system (motivation is a flimsy employee)Justin’s closing “align on this” is deceptively hard: listen better. Reflect back on what you heard, slow down the hot takes, and watch the temperature drop. In a noisy world, the most executive thing you can do might be to stop talking for a second. Connect with Justin on LinkedIn here or learn more about Executive Presence here.-------------------------Is misalignment holding your organization back?Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations.  Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together. Learn more about Julie and Karrikins Group: Connect with Julie on LinkedInFollow Karrikins Group on LinkedIn Check out Julie's book, 'Make HOW Matter: Key Conversations for Leaders to Build Alignment and Accelerate Growth'Learn more about how Karrikins Group helps enterprise teams drive better results

    47 min
  2. A Conversation With Chris Baird, President & CEO OptConnect

    JAN 20

    A Conversation With Chris Baird, President & CEO OptConnect

    Chris Baird is the President and CEO of OptConnect, and his leadership story starts far from the corner office. He joined the company in 2009 as an ATM repair specialist, kept volunteering for the “extra mile” work (where, as he put it, there’s no traffic), and stepped into a bigger responsibility when ownership transitioned and a leadership gap opened. Along the way, he learned his path is hard to copy, but the behaviors behind it are simple: say yes, stay curious, and be humble enough to take feedback without treating it like a personal attack. Julie and Chris dig into the Failure Gap, that familiar space where everyone agrees something is a good idea, but nothing changes. Chris shares a real example from his leadership team: “false alignment,” when people nod in the meeting and then operate their own plan afterward. Naming it helped them stop “going along to get along” and start getting honest about how they would actually execute together. They also explore how misalignment shows up with customers, like teams optimizing for the lowest price instead of the true cost, then being surprised when “cheap” comes with a side of missing features. Chris also connects leadership to endurance events, sharing lessons from training for (and surviving) a 70.3 race: grit matters, but systems matter more. Preparation, structure, and team support beat willpower alone, especially when conditions get hot, and your assumptions start melting. Episode Takeaways Curiosity and saying yes create leadership momentum, even when the path is unplanned“False alignment” is agreement with unchanged behavior, and it quietly wrecks executionIf teams optimize for the wrong problem (price vs. total cost), misalignment multipliesGrit helps, but disciplined systems, feedback, and preparation carry you fartherHumility and vulnerability make alignment easier because teams solve problems togetherAlignment to big goals often starts with a small moment: raising a hand and asking, “Are we actually aligned, or just being polite?” Bonus: it’s cheaper than another reorg. Episode Resources Ken Thompson, AlignOrg: “Death by a Thousand Good Ideas: The Power of Strategic Clarity”-------------------------Is misalignment holding your organization back?Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations.  Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together. Learn more about Julie and Karrikins Group: Connect with Julie on LinkedInFollow Karrikins Group on LinkedIn Check out Julie's book, 'Make HOW Matter: Key Conversations for Leaders to Build Alignment and Accelerate Growth'Learn more about how Karrikins Group helps enterprise teams drive better results

    42 min
  3. A Conversation With Jeremy Sharpe, President, Sharpe Development Group

    12/03/2025

    A Conversation With Jeremy Sharpe, President, Sharpe Development Group

    Jeremy Sharpe grew up riding around the desert with his dad, thinking he was on grand childhood adventures while secretly getting groomed as a real estate developer. Now president of Sharpe Development Group and managing partner of Rancho Sahuarita, he carries forward a multigenerational commitment to “creating a better life for people” through the built environment. His path was not linear, with early dreams of being a vet and launching his own company before returning to the family business in Tucson, stepping fully into leadership after his father’s illness and passing. That experience, and the vulnerability it required, continues to shape how he leads his team, his partners, and his community.Episode Takeaways Values before vision: People may disagree with a decision, yet still trust it if they believe in the leader’s values and integrity. That trust becomes the real foundation of long-term alignment. Alignment includes time, not just ideas: Large-scale communities play out over decades, not quarters, so Jeremy works to get partners, employees, and residents aligned to both the vision and the timeline.Know when to walk away: Deals and hires can drift from alignment over time. Letting go, even late in the process, can be an act of integrity rather than failure.Leaders are humans, not certainty machines: Jeremy normalizes imposter syndrome, makes hard calls through a values lens, and is willing to say “I got that wrong,” whether with executives or six-year-olds who are very committed to their own positions.Translate the speedboat and the wake: His development team moves fast on vision and innovation while community management and utilities keep life calm and reliable for residents, with key leaders playing translator between urgency and stability.Jeremy leaves us with a clear challenge: look within, reflect honestly on how you are really showing up, and align your daily decisions with your why. Agreement sounds nice in the meeting, but alignment is what shows up in the neighborhood, on the balance sheet, and around your own kitchen table. Connect with him on LinkedIn here. -------------------------Is misalignment holding your organization back?Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations.  Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together. Learn more about Julie and Karrikins Group: Connect with Julie on LinkedInFollow Karrikins Group on LinkedIn Check out Julie's book, 'Make HOW Matter: Key Conversations for Leaders to Build Alignment and Accelerate Growth'Learn more about how Karrikins Group helps enterprise teams drive better results

    48 min
  4. A Conversation With Tony Goncalves, Founder/CEO, The Evrose Group

    11/20/2025

    A Conversation With Tony Goncalves, Founder/CEO, The Evrose Group

    In this episode of The Failure Gap, host Julie engages in a conversation with Tony Goncalves, former CEO of Otter Media and EVP of Warner Media, about his career journey and the transition from the media industry to founding The Evrose Group in Portugal. Tony shares insights on building bridges between the US and Portugal, the importance of trust and timing in leadership, and his personal mission to elevate Portuguese talent on a global stage. The discussion also touches on the challenges of career pivots, the significance of deliberate choices, and the courage to pursue new opportunities. Episode Takeaways: Tony Goncalves emphasizes the importance of trust and timing in leadershipBuilding bridges between the US and Portugal is a key mission for TonyCareer pivots require deliberate choices and courageTony's journey highlights the significance of aligning personal mission with professional goalsThe Evros Group aims to elevate Portuguese talent on a global stageTony shares insights on the challenges of transitioning from a corporate role to entrepreneurshipThe discussion explores the role of trust in successful leadershipTony's story illustrates the power of pursuing new opportunities despite fearThe conversation highlights the importance of expanding one's network during transitionsTony's experience underscores the value of aligning personal and professional purposesIf you would like to connect with Tony outside of this episode, connect with him on LinkedIn here.-------------------------Is misalignment holding your organization back?Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations.  Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together. Learn more about Julie and Karrikins Group: Connect with Julie on LinkedInFollow Karrikins Group on LinkedIn Check out Julie's book, 'Make HOW Matter: Key Conversations for Leaders to Build Alignment and Accelerate Growth'Learn more about how Karrikins Group helps enterprise teams drive better results

    42 min
  5. A Conversation With Andy Cowan, CEO, Particle Measuring Systems

    11/05/2025

    A Conversation With Andy Cowan, CEO, Particle Measuring Systems

    In this episode of The Failure Gap, Julie Williamson speaks with Andy Cowan, president of Particle Measuring Systems, about the significance of aligned leadership. They explore Andy's journey to leadership, the importance of team alignment, and the characteristics that define effective leaders. The conversation delves into building trust within teams, navigating challenges, and celebrating successes. Andy emphasizes the role of visualization in achieving goals and the necessity of clear metrics to ensure alignment. The discussion concludes with insights on overcoming the fear of failure and key takeaways for leaders looking to foster collaboration and alignment within their teams. Episode Takeaways Alignment is crucial in both business and personal contextsListening to stakeholders is a fundamental leadership skillCourage and transparency are essential for effective leadershipBuilding trust within teams enhances collaborationProgress is more important than perfection in leadershipVisualization helps in achieving strategic goalsMetrics should align with overall company objectivesAssuming positive intent fosters a collaborative environmentOvercoming the fear of failure is vital for growthAdaptability is key in a changing business landscapeIf you would like to connect with Andy Cowan outside of this episode, connect with him on LinkedIn.-------------------------Is misalignment holding your organization back?Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations.  Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together. Learn more about Julie and Karrikins Group: Connect with Julie on LinkedInFollow Karrikins Group on LinkedIn Check out Julie's book, 'Make HOW Matter: Key Conversations for Leaders to Build Alignment and Accelerate Growth'Learn more about how Karrikins Group helps enterprise teams drive better results

    40 min
  6. A Conversation With Carice Anderson, Author & Executive Coach

    10/23/2025

    A Conversation With Carice Anderson, Author & Executive Coach

    At Karrikins Group, we work alongside leaders to close the gap between great ideas and real results by combining business expertise with social science to help teams align on how to deliver together - driving better outcomes and stronger connections. In this episode of the Failure Gap, host Julie Williamson, PhD, engages in a thought-provoking conversation with Carice Anderson, author of "Intelligence Isn't Enough." They explore the importance of understanding oneself, building relationships, and navigating high-performing environments. Carice shares her journey from her education at Harvard Business School to her career at McKinsey, Deloitte, and beyond, emphasizing the value of aligning work with personal values and the power of connectedness. Episode Takeaways Understanding oneself is crucial for successBuilding relationships is key in high-performing environmentsAligning work with personal values enhances impactConnectedness is essential in both personal and professional lifeEducation is a tool to transcend barriersExcellence is achieved through collaborationNavigating different cultures requires adaptabilityPersonal branding is important for introvertsPsychological safety fosters team successDeadlines and accountability drive completionIf you would like to connect with Carice Anderson outside of this episode, connect with her on LinkedIn, learn more about her on her website here, or snag your own copy of the book, "Intelligence Isn't Enough."-------------------------Is misalignment holding your organization back?Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations.  Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together. Learn more about Julie and Karrikins Group: Connect with Julie on LinkedInFollow Karrikins Group on LinkedIn Check out Julie's book, 'Make HOW Matter: Key Conversations for Leaders to Build Alignment and Accelerate Growth'Learn more about how Karrikins Group helps enterprise teams drive better results

    41 min
  7. A Conversation With Nick Anderson, CEO OneAccord

    10/09/2025

    A Conversation With Nick Anderson, CEO OneAccord

    At Karrikins Group, we work alongside leaders to close the gap between great ideas and real results by combining business expertise with social science to help teams align on how to deliver together - driving better outcomes and stronger connections. In this episode of the Failure Gap, host Julie engages with Nick Anderson, CEO of OneAccord, discussing the challenges leaders face in bridging the gap between agreement and alignment. They explore the importance of commitment over mere agreement, the role of personal transformation driven by need, and the balance between short-term and long-term goals. Nick shares his personal journey of weight loss as a metaphor for organizational change, emphasizing the need for consistency and shared meaning in achieving goals. The conversation concludes with a focus on mentorship as a vital component of leadership and the importance of clear communication in fostering alignment within teams. Episode Takeaways The integrity of agreements is often questionableApathy can be a silent killer in organizationsPersonal transformation often stems from a sharp needLong-term goals require incremental steps to achieveSuccesses are collective, while failures are individualMentorship can change the trajectory of future leadersClear communication is essential for alignmentIdentifying needs can drive engagement and commitmentConsistency in small actions leads to significant changeCreating shared meaning fosters alignment in teamIf you would like to connect with Nick Anderson outside of this episode, connect with him on LinkedIn or learn more about OneAccord here.-------------------------Is misalignment holding your organization back?Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations.  Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together. Learn more about Julie and Karrikins Group: Connect with Julie on LinkedInFollow Karrikins Group on LinkedIn Check out Julie's book, 'Make HOW Matter: Key Conversations for Leaders to Build Alignment and Accelerate Growth'Learn more about how Karrikins Group helps enterprise teams drive better results

    42 min
  8. A Conversation With Jersey Banks, Co-Founder, Urban Cowboy

    09/23/2025

    A Conversation With Jersey Banks, Co-Founder, Urban Cowboy

    At Karrikins Group, we work alongside leaders to close the gap between great ideas and real results by combining business expertise with social science to help teams align on how to deliver together - driving better outcomes and stronger connections. In this episode of The Failure Gap, Julie Williamson, Ph.D. speaks with Jersey Banks, Co-Founder of Urban Cowboy Boutique Hotels. Jersey shares her unique journey from a professional dancer to a successful entrepreneur in the hospitality industry. The conversation explores the challenges of building a brand, the importance of company culture, and the hard work behind the glamorous facade of hospitality. Jersey emphasizes the need for listening and learning in entrepreneurship, as well as the value of allowing team members to fail and grow. The episode concludes with Jersey's quirky wish for a better design solution for clawfoot tubs, highlighting her creative spirit. Episode Takeaways Jersey's journey began as a professional dancer before transitioning to hospitalityUrban Cowboy started as an Airbnb-style venture before evolving into a boutique hotel brandThe importance of listening to feedback from guests and adapting the business accordinglyBuilding a company culture is crucial for employee engagement and brand consistencyExpansion requires a shift in mindset and understanding of leadership rolesFailure is a part of the learning process in entrepreneurshipInstagram can create an illusion of ease in the hospitality industryTrusting team members to take ownership is essential for growthCreating a reciprocal culture between employees and guests enhances loyaltyEntrepreneurs should embrace the journey as a work in progressIf you would like to connect with Jersey Banks outside of this episode: Connect with her on LinkedIn and learn more about Urban Cowboy.-------------------------Is misalignment holding your organization back?Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations.  Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together. Learn more about Julie and Karrikins Group: Connect with Julie on LinkedInFollow Karrikins Group on LinkedIn Check out Julie's book, 'Make HOW Matter: Key Conversations for Leaders to Build Alignment and Accelerate Growth'Learn more about how Karrikins Group helps enterprise teams drive better results

    39 min

Ratings & Reviews

5
out of 5
3 Ratings

About

The Failure Gap podcast is hosted by Julie Williamson, Ph.D., the CEO and a Managing Partner at Karrikins Group, a Denver-based, global-serving business consultancy. Julie delves into the critical space between agreement and alignment - where even the best ideas falter without decisive action. Through candid conversations with a diverse mix of leaders, this podcast explores both the successes and failures that shape the journey of leadership. Featuring visionary leaders from companies of all sizes, from billion-dollar giants to mid-market innovators, to scrappy start-ups, The Failure Gap uncovers the real-life challenges of transforming ideas into impactful outcomes. Tune in to learn how top leaders bridge the gap and drive meaningful progress in their organizations.