The Flychain Reaction

Welcome to The Flychain Reaction! A podcast designed to empower healthcare providers like you to master the business side of running a practice. Each episode sparks a ‘chain reaction’—where actionable insights on financial management, operational efficiency, and growth strategies build upon each other, creating a powerful ripple effect to help your organization thrive. With Flychain’s financial expertise and insights from industry leaders, we’ll dive into everything you need to ignite success. Join us, and let The Flychain Reaction spark growth in your healthcare business!

  1. Thriving on Thin Margins: Building Sustainable ABA Practices on Medicaid

    11/11/2025

    Thriving on Thin Margins: Building Sustainable ABA Practices on Medicaid

    Medicaid is the lifeblood of many ABA practices, but thriving on thin margins takes more than just managing claims and chasing reimbursements. It takes disciplined operations, smart financial insight, and a people-first culture that can weather uncertainty. In this episode, Ethan Schwarzbach (CEO, Flychain) sits down with Charlene Kurth (COO, Office Puzzle) to explore what it really takes for ABA practices to build sustainable, mission-driven businesses in today’s Medicaid landscape. They discuss the intersection of operational discipline, financial strategy, and culture - and how leaders can find balance between heart and business. We talked about: Aligning mission and margin to build sustainable ABA practices. Designing operations around Medicaid rules to prevent denials and cash delays. Turning small operational fixes into major efficiency gains. Using data the same way clinicians use behavioral insights—to drive business results. Culture as the real growth engine: empowering teams through trust and transparency. Leadership lessons on empathy, authenticity, and leading by example. Seeing caregivers and clinicians as business assets, not expenses. How early investment in systems and financial visibility fuels long-term growth. Connect with Flychain:LinkedIn (Ethan Schwarzbach): https://www.linkedin.com/in/ethan-schwarzbach-baa09571/Website (Flychain): https://www.flychain.us/ Email: info@flychain.us Connect with Office Puzzle:LinkedIn: https://www.linkedin.com/in/charlenekurth  Website: https://www.officepuzzle.com

    42 min
  2. Stronger Cash Flow: Camber Health’s Take on Medical Billing & Finance

    09/20/2025

    Stronger Cash Flow: Camber Health’s Take on Medical Billing & Finance

    In this episode of The Flychain Reaction, Flychain CEO Ethan Schwarzbach sits down with Nathan Lee, CEO of Camber Health, to talk about what it really takes for healthcare providers - especially ABA practices - to build financial resilience. Together, they share real stories from the field, unpack the most common medical billing and revenue cycle management pitfalls, and offer practical advice providers can use to strengthen their financial foundation. From navigating major industry disruptions like the Change Healthcare outage to preparing for unexpected payer delays, Ethan and Nathan break down how Flychain and Camber Health partner to help providers weather storms and thrive long-term. Whether you’re looking to tighten up your revenue cycle, avoid costly mistakes, or make sure your practice is ready for the next disruption, this conversation is packed with insights you won’t want to miss. We talked about:  Building financial resilience for healthcare providers How Flychain and Camber stabilized clinics in crisis Using data and automation to improve insurance payments Lessons from the Change Healthcare cyberattack TRICARE disruptions and the need for anomaly detection Why proactive financial planning prevents payroll issues Clinicians adopting a business-owner mindset Connect with Flychain:LinkedIn (Ethan Schwarzbach): https://www.linkedin.com/in/ethan-schwarzbach-baa09571 Website (Flychain): https://www.flychain.us/ Email: info@flychain.us  Connect with Nathan Lee:LinkedIn: https://www.linkedin.com/in/nathanlee-145  Website: https://www.camber.health/  Email: partnerships@camber.health

    47 min
  3. New Tax Rules: What the OBBBA Means for Your Healthcare Practice

    07/28/2025

    New Tax Rules: What the OBBBA Means for Your Healthcare Practice

    Big tax changes just dropped and they could directly impact your healthcare practice’s bottom line. In this episode, we break down the One Big Beautiful Bill Act (OBBBA) and highlight the key tax code changes that matter most for small-to-medium-sized healthcare providers.  No need to sift through hundreds of pages of tax code - we’ve got you covered. Simone and Jaime Deverall from Flychain sit down with Patrick Elliott, Certified Financial Planner™ at Uprise, to cut through the complexity. He breaks down what practice owners actually need to know: which tax provisions could affect what you owe, what you keep, and how you plan for the years ahead. If you own a healthcare practice, you won’t want to miss this one. We talked about: Permanent 20% QBI deduction for S-corps Expanded 100% bonus depreciation for equipment and growth Business loss rules that reduce personal tax burden QSBS and C-corp benefits for long-term exit planning Enhanced employer tax perks, including student loan repayment Improved access to HSAs and SALT deductions for personal tax planning Connect with Flychain: LinkedIn (Simone Deverall): https://www.linkedin.com/in/simone-deverall-44815414a/ LinkedIn (Jaime Deverall): https://www.linkedin.com/in/jaimedeverall Website (Flychain): https://www.flychain.us/ Email: info@flychain.us  Connect with Patrick Elliott: LinkedIn: https://www.linkedin.com/in/patrick-elliott-cfp  Email: patrick@uprise.us

    38 min
  4. 5 Principles of Exceptional Home Care Agencies

    05/15/2025

    5 Principles of Exceptional Home Care Agencies

    In this episode, we sit down with Becky Reel, the founder of Reel Home Care Consulting, to unpack the 5 REEL Principles behind thriving home care agencies. From reclaiming empowered ownership to designing seamless systems, managing caregivers with compassion, and delivering standout client experiences — we explore the hard-won lessons and practical strategies that define high-performing agencies. Whether you’re just starting out or looking to scale with intention, this episode will leave you with actionable insights to grow your business with purpose — and keep quality care at the center. We talked about: Importance of empowered ownership and avoiding founder burnout.The caregiver shortage is not new—strategies for attraction and retention.Delegation tactics for overwhelmed agency owners.Why mentorship, town halls, and career pathing boost caregiver loyalty.Seamless systems as the foundation for scalable operations.Optimizing financials: identifying redundancies, automating processes.Developing a growth strategy tailored to agency goals and market position.The power of online reputation and emotional intelligence in client relations.Treating caregivers as internal customers to improve culture and retention.How a single act of compassion led to exponential word-of-mouth growth. Connect with Flychain: LinkedIn (Ethan Schwarzbach): https://www.linkedin.com/in/ethan-schwarzbach-baa09571/ Website (Flychain): https://www.flychain.us/ Email: info@flychain.us Connect with Reel Home Care Consulting: LinkedIn: https://www.linkedin.com/in/rreel Website: https://reelhomecareconsulting.com

    41 min
  5. 4 Pillars of a Thriving ABA Therapy Practice

    03/07/2025

    4 Pillars of a Thriving ABA Therapy Practice

    Running a successful ABA therapy practice requires more than just delivering excellent care - it demands financial clarity, operational efficiency, a strong team, and smart leadership. In this episode of The Flychain Reaction, we sit down with ABA Business Coach founders Molly Ola Pinney and Aja Davis to break down the four essential pillars that set thriving ABA clinics apart. 🔹 Financial Clarity – Track essential KPIs, understand what resources are needed to start a business, and plan for sustainable growth. 🔹 Efficiency & Operations –  Batch tasks, streamline processes with smart automation, and develop rituals for must-do recurring tasks. 🔹 Building a Dream Team –  Hire, retain, & empower staff, treat hiring as a form of marketing, and unlock the “Hiring Flywheel.” 🔹 Smart Growth & Leadership – Master the art of knowing when to step in and when to step away. 🎧 Tune in to learn how to build an ABA therapy practice that’s financially resilient, operationally smooth, and built for long-term success! Connect with Flychain: LinkedIn (Simone Deverall): https://www.linkedin.com/in/simone-deverall-44815414a/ LinkedIn (Ethan Schwarzbach): https://www.linkedin.com/in/ethan-schwarzbach-baa09571/ Website (Flychain): https://www.flychain.us/ Email: info@flychain.us Connect with ABA Business Coach: LinkedIn (Aja Davis): https://www.linkedin.com/in/ajadavis/  Linkedin (Molly Ola Pinney): https://www.linkedin.com/in/mollyolapinney/ Website (ABA Business Coach): https://www.ababusinesscoach.com/ Email: hereforyou@ababusinesscoach.com

    33 min

About

Welcome to The Flychain Reaction! A podcast designed to empower healthcare providers like you to master the business side of running a practice. Each episode sparks a ‘chain reaction’—where actionable insights on financial management, operational efficiency, and growth strategies build upon each other, creating a powerful ripple effect to help your organization thrive. With Flychain’s financial expertise and insights from industry leaders, we’ll dive into everything you need to ignite success. Join us, and let The Flychain Reaction spark growth in your healthcare business!

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